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Room & Suite (248)
Dining (149)
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Overview
Hotel website
E-mail hotel
525 Greenwich St Greenwich St and Spring St, New York City, NY 10013-1002 See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star accommodation
Additional information
Visit Hotel Website
Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,652)
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1,532 results
Traveler rating
791
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LanguageEnglish
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All reviewsrooftop bargreenwich streetspring streethudson riversoho hotelnew yorkquiet areagreat hotelholland tunnelgreat boutiquewest siderooms are smalllower manhattanstatue of libertyfew blocksaround the cornertimes square
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1 - 5 of 1,532 reviews
Reviewed yesterday via mobile

Location of hotel good and room ok.. not a lot of storage space for a weeks stay, we have a room for four and living from our suitcases. Most staff helpful and polite, particularly the concierge team. Only down side and reason we booked this...More

Thank Hanley1
Reviewed 2 days ago via mobile

The hotel was gorgeous! Jose, the bellman, was amazing. He gave me his umbrella from his own car because it was pouring! I’ll definitely be back for leisure travel. The room service was amazing and all of the staffMore

Thank shannonevoy
Response from Stay765819, General Manager at Hotel HugoResponded yesterday

Hello, shannonevoy! Thank you for sharing such a positive experience with us. I'm glad to hear our staff made your stay comfortable and pleasant. You're right, Jose is truly great! I'll personally make sure to pass your kind words on to him. I hope you...More

Reviewed 3 days ago via mobile

Very underwhelming considering the peers in this price bracket. It’s a bad location. Unimpressive lobby and entrance. Restaurant is more like a diner. But the worse thing is the staff. Good service makes or breaks any hospitality business and this is where the hotel falls...More

Thank gcjp
Response from Stay765819, General Manager at Hotel HugoResponded 2 days ago

Hello gcjp, Let me start by apologizing for the experience you just described. I'm truly sorry if our staff didn't provide you with the customer service quality you deserve as a guest and I understand your frustration. I’d like to learn more about your specific...More

Reviewed 3 days ago

I have stayed at a few hotels in the area and Hotel Hugo has been the only one to impress on both occasions I have picked this. I travel for work and the hotel has proved to be a quiet and clean option after a...More

Review collected in partnership with this hotel
Thank mcuthbert
Response from Stay765819, General Manager at Hotel HugoResponded 3 days ago

Hello, mcuthbert! I'm incredibly grateful that you took the time out to leave us this review. We at Hotel Hugo put our guests' satisfaction as a top priority and our staff is committed to providing the best experiences to them, so I'm happy to read...More

Reviewed 4 days ago

Friends recommended Hugo Bar on the rooftop for a drink with a fabulous view of New York and the view of the sunset is amazing. When we reached there a little before 6 in the evening on Saturday there was a queue till outside the...More

1  Thank rajeev c
Response from Stay765819, General Manager at Hotel HugoResponded 3 days ago

Hello, rajeev c! I’m glad to read that you had a great time at our rooftop bar! Thank you so much for this amazing review and for recommending us. I hope you’ll have the chance to come back very soon and enjoy more of our...More

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About
Description
Tucked between SoHo and the Hudson, Hotel Hugo is a stylish and sophisticated newcomer in Manhattan's stylish SoHo neighborhood. Echoing the area's rich history and industrial vibe, Hotel Hugo exudes the ...More contemporary luxury and bohemian chic that make Lower Manhattan a modern-day mecca for artists, publishers and design enthusiasts. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
122
Price range
$257 - $844 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Hudson Square / Manhattan
Photos
Traveler (239)
Room & Suite (248)
Dining (149)
Amenities (40)
Business Center & Event Rooms (2)
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Questions & Answers
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kermi78
July 9, 2018|
Answer
Response from nickbp2018 | Reviewed this property |
Sorry I can't help because I only saw my room which was Superior grade. Whilst very well appointed the main living space was quite cramped beacause the bed took up 90% of it. Otherwise I was happy.
0
Votes
A5909LApatriciab
June 21, 2018|
Answer
Response from nickbp2018 | Reviewed this property |
I don't know the difference between superior and deluxe rooms. My room was superior and had a king bed,but while the facilities were very good the room was quite small with the bed taking up 80% of the space, not including... More
0
Votes
Tamosdan
March 6, 2018|
AnswerShow all 4 answers
Response from Dave H | Reviewed this property |
Two or three blocks, so about 5 minutes. We had no worries about safety using the Subway at any time.
0
Votes
Room Tips
"If you travel as a couple the king size room is a little small, and so is the closet. This hotel is good for..."
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"Try to ask for a room with river view"
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"High floors will have more open views"
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"If you are staying definitely book an upgrade for a larger room. I kept banging my leg getting around the..."
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