The Mela Hotel is everything that you could wish from a holiday. Spacious rooms, Good Wi-Fi, Cleaning done everyday. Plenty of things to do just around the corner. The property is located just around the corner of Times Square. The staff is very friendly and helpfull. I strongly recomand it!👍
We love this place, it’s clean and so well located this has become our new favourite hotel in NYC. Perfectly located in midtown near everything exciting. The rooms are modern and clean and well air conditioned. The staff were very helpful and could not do enough for us.
We stayed at the Hotel Mela in May for 4 nights. Firstly I’d like to thank the staff for a wonderful stay, they’re fantastic! We checked in super quick and asked for a room on a high floor which we got. The hotel is perfectly located for any traveller to get out and explore all that New York has to offer. I would stay again in a heartbeat
Great place for parents traveling with small ones. The staff is very accommodating and professional. The rooms are clean and the hotel is centrally located. I’m sure there are other options with more bells and whistles but this was enough.
Fantastic location of Hotel Mela. Unfortunately the photographs are not an accurate depiction of the premises. We both decided to spend the minimum time possible at the hotel during our stay. Beginning at the lobby there are two guest elevators & one service elevator. They are quite slow and very small. Often wait times for a free car. We got a room upgrade which was a nice gesture however I wouldn’t have wanted to see what room we were getting prior to the upgrade as our current room wasn’t up to much. The room was small with dated decor. Cleanliness I would score 5/10. Rough around the edges. Understandably enough there was no view, looking out onto a brick wall. The bed in the room was something I’d use for a small child definitely not two adults. The bedside fixture had screws loose. The bathroom was grubby, missing silicone sealing the bath. Rusted hardware. The shower head was busted and spraying water everywhere bar where it should. Dust & dirt along the trims. Wallpaper peeling. AC worked perfectly fine but the television has a broken blue line down the middle of it. Carpet is pretty filthy and poorly finished at transition points. Clock in the room was slow by 15 minutes. Attention to detail is really overlooked with Hotel Mela. Little to no Covid protocols, hand sanitiser stations were empty. If you are visiting New York on a budget & aren’t too fussed with the room you stay in, this hotel is for you. It will absolutely tick all of the boxes you could expect from a budget hotel. Hate to be negative but I wanted to leave a true reflection of our stay as we were definitely led to believe we were staying at a 4 star hotel. Not sure how this hotel earned the 4 star rating, it needs to be revised and reviewed accordingly.…
Stayed one night to see two Broadway shows - fantastic location, walkable to all theaters and a short walk from Penn Station. Close enough to Times Square for easy access to theaters but far enough so you are not sleeping in the middle of the madness. Our two double bed room had the bathroom between the two beds, giving just a smidge more privacy- could be a good options for two couples or a couple with kids for a NYC adventure. Carlos was so helpful in storing our luggage during our matinees so we could pick it up after and head to the train station. This is not a super fancy hotel, but clean, safe and comfortable - served its purpose for what we needed and will certainly stay there again.
I had no issue with the front desk people, they were nice but that was the only positive for me. The carpet was stained in my room and saw a bug in the shower. I didn't feel comfortable and it just felt gross so I left and got my money back. I am not even that picky and have stayed in many hotels in New York. I saw some positive reviews so maybe I just got a bad room but it just seemed gross and outdated.
I booked this hotel for my husband surprise 50th birthday. I was a little worried after reading previous reviews however we were totally amazed how brilliant the staff are and our room was lovely and clean . They upgraded us to queen size bed large room . Our room was cleaned every day . The gentleman Carlos helping us on the last day and through our stay made it amazing he totally looked after us . Location absolutely perfect .
We stayed at Mela hotel time Square location amazing rite at the heart of everything the staff were amazing from front desk to cleaners they were so helpful and pleasant even got a upgrade as we were let down by original hotel .so thank you so much to all the staff who made our stay so enjoyable would highly recommend
Fabulous location. Walking distance to Times Square and all theaters. Safe neighborhood for single woman. Clean rooms. Quiet sleep. Friendly staff. Good prices. No ice or food service. Deli and restaurants very close by. Some rooms with very ugly views. Staff will change room if requested.