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Hotel Mela

Certificate of Excellence
120 West 44th St, New York City, NY 10036
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3,488 Reviews from our TripAdvisor Community

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Showing 2,687: English reviews
Bristol
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our first room on 11th floor was small and very noisy from external Air Conditioner. The Hotel upgraded us for our next 3 nights to an excellent Executive room. Huge bed; well furnished. Only one minute walk from Times Square. Small unimposing reception area. Reception staff varied from 'disinterested' to 'most helpful. Adjacent ground floor Bistro restaurant served excellent Rabbit... More 

Helpful?
Thank BristolGordon
Milwaukee, WI
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here a couple of nights on business. I stay in lots of hotels, and don't generally complain about the staff, but I found this front desk staff less than helpful. I got there a just a little early, around 2:00 pm. Was rather tired. Rather than walk around I sat in the lobby waiting for them to tell... More 

Helpful?
Thank Rickpw
Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

I rarely take the time to write a negative review. I usually only write positive ones, but this was such a poor experience, I cannot even get it all in one review. Highlights: this, it is NOT a 4 star hotel, it is more like a 2.5. The room was so small, it only fit a bed and that was... More 

Helpful?
Thank Mia S
John S, General Manager at Hotel Mela, responded to this review

Hello Mia S, Thank you for sharing your unpleasant Hotel Mela experience with the Trip Advisor community, it's very unfortunate and we sincerely apologize that we managed to fall far below your expectations. According to our system, we did provide you with the room type that you booked and complied with all that is required of us from the 3rd... More 

Boston, Massachusetts
Level Contributor
245 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I got upgraded to the penthouse during my stay at Hotel Mela. The room was huge and the bathrooms were nice however everything else was very tired. The couch fabric was frayed and old. The overall feel of the room was purely ok and nothing more. I would only go back if I got a good deal on the cost... More 

Helpful?
Thank livinginlondon1344
John S, General Manager at Hotel Mela, responded to this review

Hello livinginlondon1344, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with us and the Trip Advisor community. Your commentary about the conditions of the suite are well-received and we will address this immediately. We are pleased that you had the opportunity to be upgraded and hopefully the service... More 

Strasbourg, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

Located in the heart of Manhattan, 2 min. away from Times Square and Bryant park, this hotel is perfect to discover NY. Subway is just around the corner and many interesting sites can be reached by walking less than 15 min. Very friendly staff. Room well equipped with a modern design.

Review collected in partnership with this hotel

Helpful?
Thank terry865
John S, General Manager at Hotel Mela, responded to this review

Hello terry865, We simply cannot thank you enough for your PERFECT review of Hotel Mela. Our location accompanied with our personal and bespoke service levels are the foundation for our success. Whether your heart desires navigating through excitement and "madness" of Times Square or perhaps a relaxing afternoon in Bryant Park, both are within a 3 minute walk of Hotel... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

The location is central to everything in Time Square, the staff make sure you have a most memorable stay, they go out of their way to help.My wife wanted to go on a motor bike tour and they left no stone un-turned until one was organised which was not as easy as it sounds.

Review collected in partnership with this hotel

Helpful?
Thank Fox04u
John S, General Manager at Hotel Mela, responded to this review

Hello Fox04u, Thank you so much for having the confidence in Hotel Mela to meet and exceed your expectations! In addition, we are thrilled to learn that you felt the team went above and beyond on many occasions throughout your stay. Based on your review, we have a strong level of confidence, we'll have the opportunity to welcome you and... More 

Margate City, New Jersey
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location cannot be beat; it was close to Times Square, the theaters, fifth avenue, restaurants, walking distance to the High Line, etc. The only problem was no WiFi in our room and since I was with my 15 year old granddaughter, this was a disaster! Their customer recovery was so superb that I didn't mind that much. We were... More 

Helpful?
Thank NancyinNJ
John S, General Manager at Hotel Mela, responded to this review

Hello NancyinNJ, Thank you for your sharing your experience with the Trip Advisor community and we're are absolutely thrilled that we managed to turn a situation around and ultimately enabled you to have a PERFECT experience at Hotel Mela! Thank you as well for your kind words about Melinda, she will no doubt be humbled when reading your very kind... More 

Level Contributor
14 reviews
4 of 5 stars Reviewed 1 week ago

I booked this hotel because of it's location and the deal I found online. I was not disappointed. The location is fantastic - basically in Times Square! Our first room overlooked a brick wall, so we asked for another which they happily did for us. This room was twice the size as the other, and at least looked out at... More 

Helpful?
Thank Becky C
John S, General Manager at Hotel Mela, responded to this review

Hello Becky C, Thank you very much for your recent stay at Hotel Mela and for sharing your experience with the Trip Advisor community. Hotel Mela was established in 2007 and prior to, it was not a hotel, so much of our inventory is very different from room to room. This being said we have the ability to accommodate all... More 

Miami
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very close to Time Square. The rooms were clean, the staff was very friendly and you dont have to take subway or walk to far to get to nearby attractions. Would definetly stay here again.

Helpful?
Thank Tatiana C
John S, General Manager at Hotel Mela, responded to this review

Hello Tatiana C, Thanks so much of your recent stay at Hotel Mela and for sharing your PERFECT experience on our Trip Advisor page! The team here prides themselves on providing personal, private and attentive service that is often neglected in the larger, hotels in Times Square. We do most certainly look forward to welcoming you back in the near... More 

London
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Real value for money with this hotel. Central location right in the middle of Times Square. We were able to walk almost everywhere and if you dont mind walking, you can get everywhere in Manhattan with a 30 minute walk. The wifi was terrible though! Barely worked and after a while we didnt bother connecting to it again

Helpful?
Thank Feyi F
John S, General Manager at Hotel Mela, responded to this review

Hello Feyi F, Thanks so much for your very good review and for staying with us recently at Hotel Mela! We are very sorry that your Wi-Fi connectivity was a challenge as this llikely prevented us from getting a perfect score from you! We do hope and trust we have the privilege and opportunity to welcome you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $215 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#152 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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