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Hotel Mela

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Hotel Mela
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3,709 Reviews from our TripAdvisor Community

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Showing 2,824: English reviews
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW via mobile

The hotel is set within a fantastic location however the rooms are very compact! Only space for a 'small double bed' and wardrobe. As we were not planning on being in the room much at all I guess it wasn't an issue. Staff are also very friendly. Most importantly the hotel was very clean and tidy.

Helpful?
Thank CengizKemal
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

今回はビジネスで使用したが、時間がない中、近くのtktsで、割引チケットをその日の夜に購入し、Majestic TheatreでPhantom of the Operaを観ることができた。感動します。 ホテルがある通りにも、いくつか美味しいレストランもあり、便利。朝飯には、デリもありマンハッタンクラムチャウダーや、パニーニとか気軽に食べれる。 部屋は、個々により広さが違うようだが、20平米の狭めの部屋だったが、寝泊まりするだけには、充分だった。シャワーも問題なし。 42nd Stから、E線でone world trade centerまで、行ける。 Used it for one night stayover for business. Good location as it is in the middle of the Broadway and could purchase a discounted ticket for Phantom of the Opera on that day @ tkts. Several restaurants are on the same street and they serve fast if u... More 

Helpful?
Thank Thomas_AquinasIwa
Cortland, Ohio
Level Contributor
5 reviews
Reviewed 3 days ago NEW

We wanted a hotel near Times Square that would be close to the shows and the Macy's Day Parade and this came at a fair price. We loved the location! The hotel was clean and well taken care of. The staff was not just friendly and cheerful, they were helpful and personable. We had traveled to the city in a... More 

Helpful?
Thank T_McGintert
John S, General Manager at Hotel Mela, responded to this review

Hello T_McGintert, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We're very pleased that a viable solution was the result for the parking of your pickup truck. We... More 

Staffanstorp, Sweden
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Solid small hotel with extremity small but clean rooms. Nothing fancy but lacking nothing except wifi. It says it is free, and indeed we didn't pay extra for it, but it didn't work in our room. Wifi reception only in lobby. Awesome location right by Times Square. Good value.

Helpful?
Thank David S
John S, General Manager at Hotel Mela, responded to this review

Hello David S, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand the shortfalls that made your experience average. We take this very seriously and are committed to resolving... More 

Leeds, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
Reviewed 3 days ago NEW

good hotel, booked a room with two double beds (three of us sharing). very comfortable, clean, nice bathroom - everything we needed for a 5 night stay. New York was really hot and the air conditioning was very welcome! The hotel staff were extremely helpful and sorted our taxi back to airport at a good rate. There is a very... More 

Helpful?
Thank RuthHall1958
John S, General Manager at Hotel Mela, responded to this review

Hello RuthHall1958, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW via mobile

This was mine and my partners first trip to NYC! We loved the city and the hotel was in an ideal location. Whilst the rooms are small, they are spotlessly clean and all you need considering we were not in the room much at all. Now, since returning we have been charged £160 by mela hotel. We payed an additional... More 

Helpful?
1 Thank BethanJames123
John S, General Manager at Hotel Mela, responded to this review

Hello BethanJames123, Please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are by no means in the business of "scamming" our valued guests. In fact, transparency is a top priority of ours. The... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

Hi I returned to the UK yesterday after my stay with you guys and it's was fab! The hotel is lovely and I would highly recommend you to others wanting to go to nyc. The hotel is ideally placed in times square and clean. The hotel staff are very helpful and would stay with you again thank you x

Helpful?
1 Thank Marie B
John S, General Manager at Hotel Mela, responded to this review

Hello Marie B, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. Happy belated 40th birthday to your husband and hopefully we knew this prior to your arrival so... More 

1 review
Reviewed 5 days ago NEW

Excellent location! Few steps to Times Square. What made our stay comfortable was the excellent customer service of its lobby and front desk staff, Jojo and Ronald, respectively. They were very accommodating and friendly.

Helpful?
Thank Conrado R
John S, General Manager at Hotel Mela, responded to this review

Hello Conrado R, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We're ecstatic that both Ronald and JoJo specifically contributed... More 

Bristol, Tennessee
Level Contributor
116 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago via mobile

I always go to NYC before the holidays, and this time I ended up at the Mela - through Hotwire booking. The hotel is very well located if you need to be around Times Square. It has a tiny gym. My room was super small: I couldn't get around the bed and I have no idea how they manage to... More 

Helpful?
1 Thank kipa76
John S, General Manager at Hotel Mela, responded to this review

Hello kipa76, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand the shortfalls that made your experience average. We take this very seriously and are committed to resolving all... More 

Tauranga, New Zealand
Level Contributor
374 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 1 week ago via mobile

On 44th street right by the action ,we had a junior suite an upgrade which was nice as even then it was a smallish room but everything worked. We had a little desk,which was useful. Good safe , aircon etc . Lobby very small ,bellhop was very helpful in organising us a Uber on his account and we just paid... More 

Helpful?
Thank Nigel B
John S, General Manager at Hotel Mela, responded to this review

Hello Nigel B, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. Great news that the Bell Attendant was very helpful... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036-4050
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $145 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#156 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mela staff and other travelers.
69 questions
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Questions? Get answers from Hotel Mela staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on a high floor, but there are three elevators. The city views are wonderful.”
 of 5 bubbles LemereMing, 1 week ago | Read review
“Request High floor at the back of the building”
 of 5 bubbles ghwright68, 1 week ago | Read review
“Ask for one of the bigger rooms, and have them show you a floor plan, otherwise you might end up in the cupboard like we did.”
 of 5 bubbles Mister_Djerus, 2 weeks ago | Read review
“Request a room at the back of the hotel”
 of 5 bubbles T2445OScarolt, 2 weeks ago | Read review
“We had a quiet room on the 8th floor at the back of the building.”
 of 5 bubbles Cruzers174, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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