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Hotel Mela

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Hotel Mela
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3,774 Reviews from our TripAdvisor Community

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Showing 2,870: English reviews
Tampa, Florida
Reviewed yesterday NEW

Lovely hotel. Fantastic location - one half block to Times Square, surrounded by restaurants and theaters. Everything in the room was clean and fresh. Being NYC, it was not large, but it had every single thing we needed. The staff was helpful. Thanks for the big delicious apple!

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Helpful?
Thank spot295
Rio de Janeiro, RJ
Reviewed 5 days ago NEW

This small hotel has a perfect location, steps away from Times Square. Our room iwas very small, and so was the bathroom. It is very clean and quiet, if you don't plan on staying a lot inside your room it's ok. We choose this hotel because of its location and we were not disappointed. It's an overall ok hotel, no...

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Helpful?
Thank Lu_Rio
John S, General Manager at Hotel Mela, responded to this review

Hello Lu_Rio, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to...

Oceanside, California
Reviewed 1 week ago via mobile

Against better judgment, we booked a 5 night stay here rather than our usual spot up in midtown. First off, the staff members (mainly the front desk) that we dealt with were completely rude. The "gentleman" that checked us in has NO business being in customer service as he was one of the rudest people I've ever come across. The...

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Helpful?
1Thank Corinne H
John S, General Manager at Hotel Mela, responded to this review

Hello Corinne H, Please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. Rudeness at our reception desk is traditionally not feedback we receive. This being said, we truly apologize for the manner in which...

Geelong, Australia
Reviewed 1 week ago via mobile

Stayed here over Christmas, holidaying from Australia. Could not find a hotel closer to Times Sq, great spot. After being put in a room on level 11, found out the wi fi didn't work (this usually wouldn't be an issue but they do charge you $27/day for wi fi and gym use even if you don't want it).The issue was...

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Helpful?
1Thank srjohnno
John S, General Manager at Hotel Mela, responded to this review

Hello srjohnno, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We're very glad to hear that we managed to reassign...

Sidney, Ohio
Reviewed 1 week ago

Location could not be better for Time Square and Broadway. Steps from the subway and just a half a (long) block of time square. Just far enough away to keep it reasonably quiet. Good personalized service

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Helpful?
Thank frs2778
John S, General Manager at Hotel Mela, responded to this review

Hello frs2778, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever your travels...

Lake Grove, New York
Reviewed 1 week ago via mobile

We have stayed at the Mela many times and continue to return. The rooms are well appointed and beds are very comfortable. Location is ideal for midtown, Broadway shows and restaurants. The staff is extremely helpful and always accomodating. Very often their deals include breakfast at the charming Saju Bistro next door. Always an excellent value and a wonderful experience!

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Helpful?
Thank Mary Lou C
John S, General Manager at Hotel Mela, responded to this review

Hello Mary Lou C, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever...

Cheshire
Reviewed 1 week ago

Stayed here after cruising into New York and arriving early morning. We dropped our suitcases off at 8.30am and came back avout 3pm. the check in was very efficient and we hada great room on the 15th floor. Location is everything and we loved it. the staff were all very helpful and the Bistro next door was lovely. so much...

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Helpful?
Thank CrummyCheshire
nvashishta, Manager at Hotel Mela, responded to this review

Hello, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever your travels bring...

Chelmsford, United Kingdom
Reviewed 1 week ago

On arrival we were very unhappy with our room which was extremely small and dark. We spoke to the receptionist who said as we were going to be them for a week he would upgrade our room and we were much happier. The hotel does not have it's own restaurant but there is a bistro next door. This has a...

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Helpful?
Thank Augustine810
John S, General Manager at Hotel Mela, responded to this review

Hello Augustine810, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel...

Philadelphia, Pennsylvania
Reviewed 1 week ago

Check- in a pain, so get there early to wait in a line. They are very accommodating and friendly, however I did not find the hotel to be exceptional or 4 star quality. The room was large, but average. The bathroom was proportionally too small for the room. 2 adults could not stand in the bathroom at the same time....

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Helpful?
Thank susanqingfei
John S, General Manager at Hotel Mela, responded to this review

Hello susanqingfei, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to...

Salisbury, Maryland
Reviewed 2 weeks ago

The good comment I have about the hotel is that the location was great. The room was very disappointing. It was so small there was not even room for a chair and if you sat on the end of the bed the mattress and bed rocked. We had prepaid for the room and when we received our credit card bill...

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Helpful?
1Thank pamh54
John S, General Manager at Hotel Mela, responded to this review

Hello pamh54, Please accept our sincere apology for managing to fall far below meeting your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are unsure how you contacted the hotel to follow up about the $80.00 in charges that you were subject to. It is...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036-4050
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $137 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#161 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mela staff and other travelers.
74 questions
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Questions? Get answers from Hotel Mela staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing 44th will have best view”
 of 5 bubbles frs2778, 1 week ago | Read review
“Try to get a room away from the street.”
 of 5 bubbles mpdale, 2 weeks ago | Read review
“Very accessable and close to all the major sites.”
 of 5 bubbles 994brettp, 3 weeks ago | Read review
“Ensure you ask for a king suite, on an higher floor.”
 of 5 bubbles saracN5246EY, 3 weeks ago | Read review
“Ask for an upper floor to avoid street noise.”
 of 5 bubbles kcs212, 4 weeks ago | Read review
5 of 5
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