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Hotel Mela

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Hotel Mela
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3,605 Reviews from our TripAdvisor Community

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Showing 2,755: English reviews
Erie, Pennsylvania
Level Contributor
13 reviews
4 of 5 stars Reviewed today NEW

If you are looking to stay in Times Square for a reasonable price, Hotel Mela is a great choice. Loved the location, the staff were helpful and pleasant, and the rooms were well cleaned each day. There is a small workout room, which is a nice touch. Room service is available if you want. Elevators are quite small and slow... More 

Helpful?
Thank lglass0922
1 review
5 of 5 stars Reviewed yesterday NEW

If you want a reasonably priced hotel in the center of Times Square, Mela is it! Courteous staff, small but clean rooms and a boutique feel are what you can expect. Danny Diaz (front counter) was especially wonderful during our check-in process! Absolutely would stay here again.

Helpful?
Thank Sean and Kaitie S
John S, General Manager at Hotel Mela, responded to this review

Hello Sean Kaitie, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We are incredibly pleased as well that Danny had such a positive impact on your experience, many... More 

St. Catharines, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We only had one night to enjoy NYC and decided to stay here after a bit of research. The Staff were great from hailing a Taxi to taking our bags... the location is fantastic if you want to be near Times Square. We will stay here again when the chance arrives to go back.

Review collected in partnership with this hotel

Helpful?
Thank Ganboy
John S, General Manager at Hotel Mela, responded to this review

Hello Ganboy, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel... More 

Toronto, Canada
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

- very small hotel room (room 502) - loud AC unit - luke warm water in shower (and that is being generous) - iron ruined my white shirt (see photo) - small elevators - sheer curtains (could see washroom of another room) + location (seconds from Times Square) + good sized washroom + hot water in sink when I shaved... More 

Helpful?
Thank Paul M
Management response:

Hello, Please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are very glad that you found the location and the bathroom to be up to your standards. Moreover, we are thrilled to hear that you enjoyed... More 

Toronto
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Visited NYC for 5 days/4 nights and stayed at the Hotel Mela with my wife. Location of the hotel is great, only a block off Times Square and in the heart of the theatre district. Staff are very friendly and accommodating. The common areas and rooms are very clean. As with all of NYC, the building is old but looks... More 

Review collected in partnership with this hotel

Helpful?
Thank BT98742
John S, General Manager at Hotel Mela, responded to this review

Hello BT98742, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We are pleased that you enjoyed the several meals you... More 

London
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Staff are very friendly and the location of this hotel is good. Yes the rooms are small but this didn't bother us, it was the cleanliness of the room which become a bit of a bug bare! We stayed in room 5012. The bedding had stains and finding previous guests hairs in the bed obviously wasn't pleasant. The air con... More 

Helpful?
Thank GemzeeLondon
John S, General Manager at Hotel Mela, responded to this review

Hello GemzeeLondon, Please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. Cleanliness accompanied with great service is our top priority here at Hotel Mela and to hear your specific feedback about the poor cleanliness in your assigned... More 

Clayton, NC, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place. Friendly, helpful staff, clean rooms, comfy beds. Loved it. On the morning of my departure it was raining. The hotel furnished me with a HUGE umbrella. :) I will certainly stay here again!

Review collected in partnership with this hotel

Helpful?
Thank Sharon S
Management response:

Thank you very much for reaching out to us after your stay. We are very pleased to hear that you enjoyed your time at Mela and that the room was up to your standards. We are also thrilled that you found our staff to be extremely helpful and outgoing. Our team works very hard to make sure that all our... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Best location for a Times Square experience! 2 Min walk into the heart of it on one side and 2 mins to Bryant Park on the other. The Bistro downstairs offers up a terrific breakfast with really friendly staff. The Pub had a fun atmosphere was a perfect spot to have a quick drink before hitting the town in the... More 

Helpful?
Thank jamievegas2016
John S, General Manager at Hotel Mela, responded to this review

Hello Jamievegas2016, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. In addition to an unbeatable location, we have two great restaurant partners on either side of us and... More 

Boston, Massachusetts
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was among the more affordable hotels in the Times Square area and I booked it for my wife's birthday weekend. The good news is that it's in a nice location central to a lot of activity in Time Square and food choices. The first problem was when I went to use the bathroom because we arrived before checkin... More 

Helpful?
1 Thank Kurtsterr
John S, General Manager at Hotel Mela, responded to this review

Hello Kurtsterr, Please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. Not only do we have some maintenance challenges that need to be resolved, it appears as though we have some communication issues as well. You're absolutely... More 

Sarasota, Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Mela for three nights. It is a very good location, clean, and good employees, but our room was very small, even for NYC. The other issue is that it is no longer a bargain. They recently added a mandatory "resort fee" ($25.00 per night) which, in my opinion makes them noncompetitive with some of the major... More 

Helpful?
1 Thank Ron N
John S, General Manager at Hotel Mela, responded to this review

Hello Ron N, Please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. We are sorry that you were rather displeased about the room size. We do our best to post all room square footages with our respective... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036-4050
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $176 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#155 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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