Hotel Mela
5,315 reviews
#275 of 525 Hotels in New York City
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120 West 44th St, New York City, NY 10036-4050
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$159
Free cancellation until 03/02/22
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Free cancellation until 03/03/22
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Free cancellation until 03/03/22
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#275 of 525 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal boutique hotel in New York City does not have to be difficult. Welcome to Hotel Mela, a nice option for travelers like you. Rooms at Hotel Mela provide a flat screen TV, air conditioning, and a desk, and guests can stay connected with free wifi. In addition, while staying at Hotel Mela guests have access to a 24 hour front desk, and 24 hour check-in. Need a place to park? Parking is available at Hotel Mela in the Garage located next door to the property. Given the close proximity of popular landmarks, such as Love Sculpture (0.5 mi) and Manhattan Skyline (0.6 mi), guests of Mela Hotel New York can easily experience some of New York City's most well known attractions. While visiting New York City, you may want to try some burritos at one of the nearby restaurants, such as Hell's Kitchen, Toloache, or El Centro. There is no shortage of things to do in the area: explore popular gardens such as Conservatory Garden, Shakespeare Garden, and Winter Garden. Hotel Mela puts the best of New York City at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Complimentary instant cofffee
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
560Restaurantswithin 0.3 miles
253Attractionswithin 0.3 miles
Contact
120 West 44th St, New York City, NY 10036-4050
Getting there
42nd St – Bryant ParkNew York City Subway3 min
Times SquareNew York City Subway3 min
Rental CarsSee rental cars from $58/day
5315Reviews137Q+A100Room tips
Reviews
Traveler rating
- 2,183
- 1,975
- 709
- 235
- 214
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Popular mentions
The location is very central - hard to beat right next to Times Square. My first room smelled heavily of smoke, even though this hotel is nonsmoking. (Another user explained that Hotel Mela was temporarily a homeless shelter - that explains that.) Arturo at the front desk was a champ in answering all my questions and changing me to another room. Even though my second room still smelled of smoke, it was tolerable. There were stains on the carpet and the walls, but I paid them little mind since it was just a place for me to sleep at night. The toiletries were adequate, and the towels were thin but sufficient. Despite the smoke having seeped into the bedside furniture, the bed itself felt perfectly clean, and the mattress was very comfortable; however, the sheets were too thin for my taste. The hotel staff members were all very kind and responsive. Overall, my stay at Hotel Mela was just alright - it got the job done, nothing spectacular, and at an affordable price for the area. Next time, however, I'll probably stay elsewhere.…
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Date of stay: September 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Response from MohitGM, General Manager at Hotel Mela
Responded 2 weeks ago
Thank you for taking the time to submit this feedback, anthonydeng. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.
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Their phone number directs you to email. The email bounces back. The "Contact" button the website doesn't appear to go thru. They are taking reservations, through various sites, but not sure if there is anyone actually there. Can someone verify if they are still in business?
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Date of stay: August 2021
Service
Helpful
When the NYC gets "underway" and OPEN FOR BUSINESS... Take advice from a resident that lives in the City on W44th... DO NOT BOOK AT MELA NYC W44th... NOOO! The hotel has turned it's property into a temporary Men's Homeless Shelter during the COVID 19 Outbreak in NYC... NOT ONE of the homeless occupants that were coming and going out of the Hotel “observed" ANY FORM of protection... OR... SOCIAL DISTANCING! The environment inside the Mela Hotel was extremely unsafe! MANY of the occupants were homeless drug users... mentally disturbed… and…parolees… MELA HOTEL DID NOT thoroughly clean the property once they opened it up to the public …. NO NEW TOILETS… the smell in the rooms … horrid… During the COVID lockdown the MELA had occupants that used those rooms like alleyways!… The Mgt of the MELA did NOT sanitize that facility enough! I would NOT trust the safety of those rooms for your health… NO! Booking in NYC after AUG?.... BEWARE of the MELA HOTEL NYC on W44th…
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Date of stay: August 2021
Value
Cleanliness
Service
7 Helpful votes
Helpful
The location is very good, but not the best, the general state of the hotel could and should be improved since is a really old building with not the best mainteinance. Rooms are small, and could use a renovation. Personal is all right, and there is no other facility: restaurant, parking, for example. For us it was a matter of using it as a secondary option, since others were not available.
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Date of stay: March 2020Trip type: Traveled with family
3 Helpful votes
Helpful
Response from MohitGM, General Manager at Hotel Mela
Responded Feb 15, 2021
Thank you for taking the time to share your feedback, Antonio. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.
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I stayed at the Mela from Jan 28 to Feb 8th 2020 for 11 nights and I found it very tidy and friendly. I was surprised at the price it was great value right in times square great friendly management all staff helpful room just perfect for me and I have stayed in 5 star hotels and this to me was just as good. I would recommend to anyone.
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Date of stay: January 2020Trip type: Traveled solo
6 Helpful votes
Helpful
Response from MohitGM, General Manager at Hotel Mela
Responded Aug 18, 2020
Thanks for the great rating, Clifton! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hotel Mela soon, we'd love to have you back! Have a lovely day!
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PRICE RANGE
$161 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mela hotel new york city, hotel mela new york
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
234
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Claim Your Listing Frequently Asked Questions about Hotel Mela
Which popular attractions are close to Hotel Mela?
Nearby attractions include New York Public Library (0.3 miles), Broadway (0.1 miles), and Bryant Park (0.1 miles).
What are some of the property amenities at Hotel Mela?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Hotel Mela?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Mela?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
What are some restaurants close to Hotel Mela?
Conveniently located restaurants include Los Tacos No. 1, Megan’s Bar & Kitchen, and Tony's Di Napoli - Midtown.
Are there opportunities to exercise at Hotel Mela?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Mela?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Mela?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to Hotel Mela?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.5 miles), World Trade Center Memorial Foundation (3.5 miles), and Hamilton Park (2.0 miles).
Is Hotel Mela accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.