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Hotel 309

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Hotel 309
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411 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Glasgow
Reviewed yesterday NEW

I don't know where to start with this hotel. I really don't. Well, here goes. First off, it is absolutely filthy and in need of a bloody good clean. The stairs are disgusting, and there is a rancid smell on the second floor. The bathrooms are disgusting. The rooms are not much better. Our mattress "protector" was covered in blood....

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Helpful?
Thank callumhous
Lisbon, Portugal
Reviewed yesterday NEW

The day we (me and my boyfriend) arrived at the "hotel" and were waiting for the check in, we saw a rat running across a room later indicated buy one of the staff members as the breakfast room. Unnecessary to say that although breakfast was included in our fee, we never put feet in said room and never ate anything...

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Thank patriciacsimoes
Reviewed 2 weeks ago via mobile

This is a low budget hotel and expectations should take this into account. The subway is very close and makes travelling to most areas of New York easy. Disappointed the booking site didn't mention there were no elevators and carrying luggage up four flights of stairs (post surgery) wasn't easy. Our room was overdue for redecorating and did not look...

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Thank Kathryn S
Coral Springs, Florida
Reviewed 4 weeks ago

If it were possible to provide a negative number I would. I booked this on Booking.com and spent $140+ per night. There is no elevator and I was given a room on the 4th floor. No assistance with the bags. The hotel site conveniently neglects to mention the lack of an elevator. This place is filthy. It bears very little...

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3Thank Yvonne B
Minneapolis, Minnesota
Reviewed October 31, 2016

I recently took a friend to NYC for her birthday and we stayed in Hotel 309. Upon arrival we learned we would be sharing a bathroom with the rest of the patrons on the 3rd floor when our initial reservation stated we would have a private bathroom. The rooms were incredibly dirty and the bathrooms were beyond unacceptable. Someone had...

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4Thank LizzieAnn9898
Hamilton, New Zealand
Reviewed October 27, 2016 via mobile

Stayed here for a couple of nights and found it really handy. It is literally a 30 second walk to the subway station which can take you most places around manhatten and has restaurants and convenience stores right across the road. We were on the second floor and actually found it surprisingly quiet. The only down side to the second...

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1Thank Serena D
Studley, United Kingdom
Reviewed October 23, 2016

We had a room for three with a private bathroom and really enjoyed our stay. The breakfasts were good and unexpected as it wasn't mentioned in the services. Coffee and juice were excellent. We enjoyed eating in the courtyard and playing with Bronx the hotel cat. We also enjoyed playing table tennis for free in the courtyard. The location of...

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1Thank vivjackson56
New York City, New York
Reviewed October 18, 2016

Affordable hotel with a friendly front desk manager and not to mention the free breakfast. If you want an excellent location at a fair price I would book this hotel. One more plus.... There's a cute little cat named Bronx that greets you when you walk in.

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1Thank Eckorp19
Paris, France
Reviewed October 13, 2016

The rooms are shabby - the windows have not been cleaned in decades - the blinds do not work - there were no tea towels in the room - the safe did not work and as a result of the manager looking after my possessions I lost $350 which just disappeared because he did not put it in the hotel...

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5Thank JeanParis932
hotel309, General Manager at Hotel 309, responded to this review

Hello, We were aware this review would be posted as the guest made clear that this review would be posted unless we provided compensation. This guest stated the following to the hotel: "I am missing 350 dollars and this was the money I was going to use to pay for the hotel, so I cannot pay for the hotel. If...

Leeds, England, United Kingdom
Reviewed September 19, 2016

After staying at the hotel last week and reading some of the reviews on here i felt like i had to add my piece... It really does surprise me what some people are really expecting when they check into a "budget" hotel in NYC..If you're looking for a classy, uptown NYC hotel like you see in the movies then this...

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Helpful?
Thank HolgateMJ
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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
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Amenities

About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Official Description (provided by the hotel)
We offer nicely furnished Studio Hotel Rooms for reasonable rates. Hotel Rooms in a fantastic location, just steps from the A,C,E & L trains. Minutes to Times Square and Central Park. Also minutes downtonwn to World Trade Center etc. ... more   less 

Additional Information about Hotel 309

Address: 309 W 14th St, New York City, NY 10014-5001
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly )
Price Range: $77 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel 309 2*
Number of rooms: 28
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Hotel 309 staff and other travelers.
11 questions
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Questions? Get answers from Hotel 309 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on the front and was quite noisy due to traffic. However we slept well every night. A room at the back might suit others.”
 of 5 bubbles vivjackson56, Oct 23, 2016 | Read review
“Great location for traveling around NYC on a budget”
 of 5 bubbles HolgateMJ, Sep 19, 2016 | Read review
“Find another hotel.”
 of 5 bubbles T9732DJbrians, Sep 15, 2016 | Read review
“Don't stay in room 42”
 of 5 bubbles 364natashaw, Jun 18, 2016 | Read review
“First Floor”
 of 5 bubbles 478kennethb, Jun 3, 2016 | Read review
5 of 5
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