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Hotel 309

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Hotel 309
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386 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Buenos Aires, Argentina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

For those who likes the beauty of the NYC and want to be out of the crazy tourist noise, a good choice in the core of Chelsea. Not for exigent people, needs improvements in the common areas and shared bathrooms. The rooms are like the pictures, very comfortable and the kitchen is super useful.

Helpful?
Thank Gabylin11
Queenstown, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived early in the morning before check in time the guy at the front desk was very friendly and let us store our luggage until check in time, when we checked into our room we found it was very clean and tidy it was perfect for crashing after a big day in New York, the shared bathroom was always... More 

Helpful?
Thank Jono369
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is nothing like the photos on booking.com. However, in saying that when I was booking I wasn't naïve to think that it would be based on the price and new York accommodation in general. The hotel is a little on the shabby side but the rooms were clean. Staff could be a bit friendlier (there was no hello... More 

Helpful?
1 Thank SukiC1

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

When we arrived the man at the counter did not care at all, and was over all really rude. The room smelled badly because of the poor air condition. Despite we had a teakitchen, there was no teatowels or a sponge to clean the dishes with. The shared bathroom always smelled badly. The breakfast was awfull and there was never... More 

Helpful?
2 Thank Helene N
Warsaw, Poland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

very good starting point for discovering NY, close to subway and a couple of interesting places around. unfortunately overall living conditions were very poor (to say the least). I realise this is a hostel not 5 star marriott, but if if someone says "breakfasts included" I expect to have a breakfast and not rotten bagels (literally green bagels). is it... More 

Helpful?
2 Thank radetzky79
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Things positive about the stay: 1. the location--> in the middle of Manhattan. 2. The style of the rooms. Things negative about the stay: plenty. 1. Bad air conditioning: not working properly (we were in June, very hot days) 2. Breakfast is poor (by quantity and quality) and there is no proper space to do it: milk,coffee, few amounts of... More 

Helpful?
1 Thank Federico F
Stockholm, Sweden
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 11, 2016

This hotel is located close to Chelsea Market, the High Line and Greenwich Village. If you want to move around Manhattan by subway, you will find the 14th St subway station very close to the hotel. The reception staff is nice and helpful, but the hotel itself is a bit shabby and could use a good paint job here and... More 

Helpful?
2 Thank Lindhoff
Stockbridge, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Great place to stay In the middle between uptown and downtown good close by sub way right there very convenient. Everyone in hotel very accommodating free breakfast. We went with out 4 kids and it was just great Loved staying there and will decimate go back again

Helpful?
1 Thank Denise G
hotel309, Manager at Hotel 309, responded to this review

Denise, Thank you so much for your kind words. We are thrilled you have enjoyed your stay. This is what we strive for! Best wishes from all the staff and hope to see you again soon! More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 22, 2016

I visited this place in month of June, when i reached the hotel i was shocked with the ambience which wasn't that great. But when we stepped outside the hotel, then we realised that we made a good decision in selecting this hotel which was the centre point to most of the attraction or places in New York. Metro station... More 

Helpful?
2 Thank Pulkit J
hotel309, General Manager at Hotel 309, responded to this review

Hi Pulkit, Thank you for taking time to give us your review. As many have noted, our location in NYC is top notch - you would be hard pressed to be in a better location for getting around town to major sights and also places off the beaten path. We always try to offer a good deal for NYC, and... More 

London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 18, 2016

Stayed here 2 nights 13/06-15/06. After lugging my suitcases up three flights of stairs through hallways that are extremely dark and dingy which a pungent odor of bleach. I entered a room that looked like it had not been renovated for about 20 years, or cleaned for that matter. A lovely notice was left on the kitchen area. A kitchen... More 

Helpful?
2 Thank Natasha W
hotel309, General Manager at Hotel 309, responded to this review

Dear Guest, We are very regretful to hear about this experience. I offer sincere apologies for the dissatisfaction experienced during your stay at 309. Our staff is trained to respond effectively and appropriately to any and all guest issues, and I advise anyone staying at our hotel to please let us know when something unsatisfactory is encountered and we will... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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Amenities

About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Official Description (provided by the hotel)
We offer nicely furnished Studio Hotel Rooms for reasonable rates. Hotel Rooms in a fantastic location, just steps from the A,C,E & L trains. Minutes to Times Square and Central Park. Also minutes downtonwn to World Trade Center etc. ... more   less 

Additional Information about Hotel 309

Address: 309 W 14th St, New York City, NY 10014-5001
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly )
Price Range: $120 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel 309 2*
Number of rooms: 28
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