Residence Inn New York Manhattan / Central Park
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Room & Suite (1232)
Dining (125)
About
#188 of 529 hotels in New York City
Location
4.8
Cleanliness
4.5
Service
4.3
Value
4.2
GreenLeaders Silver level
Stretch out in style at the Residence Inn New York Manhattan/Central Park. Our elegant hotel suites offer kitchenettes and spectacular Times Square Views. Our hotel is conveniently located in Times Square North with easy access to Central Park, the Lincoln Center, MOMA, Bryant Park, Midtown, and Rockefeller Plaza. Enjoy hot breakfast each morning on us and complimentary Wi-FI. Feel at home when you stay with us.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
100Great for walkers
Grade: 100 out of 100
428Restaurantswithin 0.3 miles
121Attractionswithin 0.3 miles
Contact
1717 Broadway, New York City, NY 10019
Getting there
57th St – 7th AveNew York City Subway3 min
7th AveNew York City Subway3 min
Rental CarsSee rental cars from $39/day
1808Reviews244Q+A100Room tips
Reviews
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+1
Hotel is very close to Times Sq and to the park too. I had a room on the 59th floor with panoramic views of the city. It was breathtaking. Room was called Times Sq Grand King. Reception area is very small and the bar/restaurant is forgettable. Room was well equipped and comfortable. Very good stay and probably best views in NY.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 6 days ago
Dear stefanwyatt89, Thank you for taking the time to share your impressions of our hotel. We are glad you enjoyed our convenient location and comfortable accommodations. We are also happy you loved the energizing views from your room and had a pleasant time at our in-house bar and restaurant. Thank you once more for allowing us to be of service, and we look forward to having the pleasure of doing so again at Residence Inn New York Manhattan/Central Park. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is our favorite Manhattan hotel. All of our prior to 2019, we stayed here. This was our first trip back since then. We arrived at the hotel around 10am. Concierge held our luggage. We checked in at the desk, knowing our room wouldn't be ready until after 4pm. The receptionist (super friendly and very accommodating) told us there was a room on the 38th floor - beautiful room ~ I passed on that room and told her we would wait until 4pm for a higher floor. She agreed and we went about our day. When we arrived around 3:30pm, the room was ready. We went upstairs and were so happy with the view. For your reference, if you ever book the family suite, it always comes with a Tub and all the rooms are in the same location with the same type of view. (Note: covid, shut the hotel down for a long time and is now just getting back to 'normal') I noticed there was a replacement fridge (small dorm fridge) that was located where the fridge drawers used to be. I didn't think anything of it, until I tried putting food inside. It took a while for the fridge to cool down. All items were there for us to make small meals and a quick breakfast; plates, glasses, bowls, bottle opener, mugs, toaster, kettle, etc. I went to use the bathroom and noticed the toilet seat was very loose. I attemted to tighten the bolts behind the seat; no such luck. The bolts were rusted and we needed new nuts and bolts to repair the toilet. The shower was a challenge as well to get the water to turn on - it's been off for a while. Once we were able to turn on the water, it worked just fine. Excellent water pressure. We decided to call Maintenance about the minor issues. Hubby and daughter explored the hotel while I waited for the repairman to come. Time span from the call placed to a repairman arriving - less than 30 minutes. He was so nice, professional and was able to repair all of our issues quickly. Breakfast was interesting. Prior to covid, Residence guests ate separate from Courtyard guests. We were now merged with Courtyard guests and they eliminated the waffle makers, which is a selling point to my daughter. Staff was very friendly. Plenty of places to sit and eat. The vibe was peaceful enough at breakfast to sit and do work on my computer. I truly love this hotel. The views are unmatched and the staff make us feel right at home. I will always come back with hope that they bring back the waffle makers. Thank you to all staff & management!…
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: The terrace is permanently closed; located on the same floor as the gym.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 2 weeks ago
Dear amycJ3243TL, It was a pleasure to read your fantastic review of the Residence Inn New York Manhattan/Central Park, and we appreciate your patronage of our hotel. We are glad you liked our comfortable accommodations with excellent views, friendly staff, breakfast, and all other amenities. However, we apologize for the inconvenience caused by the maintenance issues with the room. We will review your comments with our team to ensure they are not repeated. Thank you for the recommendation, and we are glad to be your hotel of choice every time you visit the city. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Here's a review of my recent stay at Residence Inn - The Good: The location, fantastically located for all the tourist spots and very central ...... and thats about it for the good! The Bad: The shower door didn't seal, leading to a small flood in the bathroom and into the kitchen area. Charging extra for bottled water in the room. The breakfast was average at best, certainly not worth $20. The furniture in the room has seen better days, worn out and damaged, as many have mentioned, the bedding is long past it's sell by date. The whole room felt like it needed a lick of paint and the shower area definitely needed a make over. Also, don't be fooled by the pictures on the website and Tripadvisor,I was expecting to receive a room with floor to ceiling windows, stretching round the corner, what I was given was a small window blocked by a desk, somewhat ruining the view. The Awful: Door slamming at all hours and the lift was incredibly noisy. Paper thin walls, meaning you were disturbed at all hours by people in adjoining rooms. But worst of all, one resident had decided to bring a dog into the hotel, the dog was clearly left in a room on its own as it spent around 5 hours barking in distress. Despite a phone call to reception, the dog continued to bark until 2am in the morning, which is completely unacceptable, and the lack of action from the receptionist suggested they couldn't care less about customer experience. I am really surprised at the amount of 5 star reviews on this page, there certainly wasn't anything 'Excellent' about my stay.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 3 weeks ago
Dear MattyPreston, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for the maintenance issues you encountered with the room and for not meeting your expectations with the breakfast. Moreover, we are sorry for the noise issues you encountered and for the lack of responsiveness by our staff. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. Your comments have been shared with the appropriate individuals so we can ensure a better experience for future guests. We have also noted your additional comments, and we will share them for future modernization plans. We are grateful for your patience and hope to have another chance to provide you with the seamless stay you deserve. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 5 nights, had a great room on the 41st floor, great views times square to the right, central park to the left. The hotel has a good location 5 mins from central park, 10 mins from the square. The rooms are clean and comfortable, with the advantage of a small kitchen, kettle , coffee maker , fridge and dishwasher microwave, the food prices in NY restaurants are expensive and this helped reduce our food bill. Iron and board and a safe are all in the room, this and air con, are sometimes extra payable items in other hotels. Breakfast is included, and is plentiful, from continental to hot items, never queued , never did the hotel run short of anything, if your planning to eat breakfast on the go, fill a box and leave The staff are attentive and polite, and will go the extra mile for guests. 4 lifts are available, and we never had to queue for them I would wholeheartedly reccomend the residence inn, we had a great time in NY , and the hotel was a fantastic base for us.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 3 weeks ago
Dear paulmE7685RU, Thank you for your recent stay at the Residence Inn New York Manhattan/Central Park and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Central Park. We enjoyed having you as our guest, and we hope to see you again on your next visit. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We visited New York February of this year for a 7 night break, staying at the residence inn Central Park. On arrival we were greeted by the reception staff and check in was quick and straight forward. We were shown to the lifts and headed to the 53rd floor. The rooms was lovely, my husband had treated me to a welcome of flowers champagne and chocolates which was just perfect. We had a nice kitchen area with kettle coffee machine, sink, fridge and freezer. The bathroom off of the kitchen was a great size, everything clean, shower was powerful and a good temperature. The bedroom was a nice size and had everything we needed, enough drawers, wardrobe in kitchen area. We put our cases behind the curtain on the window cill so they were out of the way for the week. Housekeeping were brilliant, came every day and changed towels, made beds etc. We were very impressed with the breakfast offered. So much choice from cooked to bagels, meats, cheeses, eggs, cereal, fruit, cakes, bottled juices. There was even boxes provided so we were able to box up breakfast for our last early morning start. Overall we would highly recommend this hotel to anyone visiting New York City. The location is perfect, near a lot of attractions and subways near by with Times Square only being a couple of minutes walk away.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Feb 16, 2023
Dear 549nikkia, Thank you for your recent stay and for taking the time to write about the excellent service you received. Our staff here at the Residence Inn New York Manhattan/Central Park is devoted to providing exceptional customer service, so it is wonderful to have our guests recognize their efforts. Thank you also for your comments about our complimentary breakfast buffet and the wide variety of items that we offer. Furthermore, we are happy you loved your comfortable rooms with outstanding amenities and our convenient location. We appreciate you recommending us and look forward to welcoming you back any time you are in NYC! Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a really great hotel in a very convenient location. The facilities are excellent. Great breakfast, nice fitness room, renovated rooms. Highly recommend. The staff was very helpful and nice....
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Date of stay: February 2023
Location
Service
Room Tip: Corner rooms!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Feb 13, 2023
Dear G1985JHstephens, Thank you for writing such an excellent review about your stay at the Residence Inn New York Manhattan/Central Park. It is always a joy to hear our guests mention that our hotel is a convenient place to stay and explore New York City. We are also pleased that you liked our outstanding rooms, complimentary breakfast buffet, and fitness center. Furthermore, it is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you once again for recommending us to fellow travelers, and we look forward to seeing you again soon. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and I needed to crash in the city for one night and used our Bonvoy points to do so. After perusing our choices I decided on this location. This hotel was located near many train lines and eateries. We had a corner room with incredible views. It was a freezing night so we wound up spending more time in the room that we normally would have. We opened the curtains and enjoyed the view. Check in was quick and the elevator wait wasn’t terrible for a city hotel with lots of floors. It was close to Gershwin Theater but not in the madness of Times Square.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Feb 5, 2023
Dear Clubu, Thank you for choosing our hotel and for sharing your kind review. We appreciate your comments about our convenient location near Central Park, Times Square, and Broadway theaters. We also love the generous comments we receive regarding stunning views from every suite of our hotel. Our floor-to-ceiling windows provide breathtaking views of Times Square, Central Park, and the New York skyline, so we were glad to see that this was the highlight of your stay. It was a pleasure having you as our guest, and we look forward to welcoming you again soon at Residence Inn New York Manhattan/Central Park. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decline. It’s been 3 years since my last stay.. and there has been an unfortunate decline. Sheets are tattered and stained, not enough personnel to change sheets, service is lacking, cleanliness is an issue in the bathroom and for some reason on 62nd floor the elevator sounds like the clanging of a rollercoaster …shouldn’t that concern management?.. past the fact that it makes it hard to sleep?
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Date of stay: February 2023Trip type: Traveled on business
Room Tip: All rooms are the same size
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Feb 1, 2023
Dear 4service, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we sincerely apologize for the cleanliness issues you encountered with your accommodations. We will relay this to the appropriate individuals to improve our efficiency going ahead. Furthermore, we also apologize for the noise you experienced outside your room which prevented you from getting a restful night's sleep. We try to provide excellent accommodations for our guests, so we are sorry your room was not comfortable. We hope you come back the next time your travels bring you this way, and we will do our best to find a quieter area of the hotel should you request it. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Location walking distance to Central Park and Times Square Booked into a Times Square View room. Level 59. Perfect to watch the lights after a hard days sight seeing. The kitchenette is a bonus. Microwave/ kettle / coffee machine / fridge and freezer./dishwasher . Ice machine on 35th floor alongside washing and drying facilities Room decor is dated and could do with a lick of paint. Housekeeping - could improve bedding quality - looking a tad worn. Breakfast on the 4th floor was excellent value. It was included at the time of booking. We only had to wait a while on one occasion for the lift. A few guests had a ‘take out’ and their food would certainly be cold by the time they got back to the room. Good job there is a microwave there. A great value hotel .
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Peak breakfast - lifts are busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Jan 24, 2023
Dear ssO908OS, Thank you for taking the time to leave your remarks. We are delighted you enjoyed our convenient location and the energizing views of the city. We are also happy you loved our amenities and breakfast offerings at our on-site restaurant. Additionally, we appreciate all your feedback, the positive as well as the things that would have enhanced your time with us. We appreciate you being our guest and look forward to serving you again soon at Residence Inn New York Manhattan/Central Park. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed 4 nights with my 15yo daughter. The staff is very nice and did help us a lot! The room had a nice view and was big for a city hotel! Furniture in the bathroom was bit old, but the bedroom was newly renovated. Everything was clean! Would stay here again.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Jan 17, 2023
Dear janinehD2599RV, Thank you for reviewing your stay at Residence Inn New York Manhattan/Central Park. It is great to know you were pleased with our courteous associates and the breathtaking views from your room. We appreciate your feedback and look forward to your next visit. Yours sincerely, Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$295 - $464 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
261
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Claim Your ListingRESIDENCE INN NEW YORK MANHATTAN / CENTRAL PARK - Updated 2023 Prices & Hotel Reviews (New York City)
Frequently Asked Questions about Residence Inn New York Manhattan / Central Park
Which popular attractions are close to Residence Inn New York Manhattan / Central Park?
Nearby attractions include Big Apple Jazz Tours (0.3 miles), Jazz at Lincoln Center (0.3 miles), and Jersey Boys (0.1 miles).
What are some of the property amenities at Residence Inn New York Manhattan / Central Park?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn New York Manhattan / Central Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn New York Manhattan / Central Park?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at Residence Inn New York Manhattan / Central Park?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Residence Inn New York Manhattan / Central Park?
Conveniently located restaurants include Angelina Bakery Times Square, La Grande Boucherie, and K Rico Steakhouse.
Are there opportunities to exercise at Residence Inn New York Manhattan / Central Park?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Residence Inn New York Manhattan / Central Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn New York Manhattan / Central Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn New York Manhattan / Central Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Residence Inn New York Manhattan / Central Park?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Polish, and Arabic.