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Residence Inn New York Manhattan / Central Park

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1717 Broadway, New York City, NY 10019
8 people are viewing this hotel
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Traveler (1949)
Room & Suite (1208)
Dining (125)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn New York Manhattan / Central Park
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#189 of 539 in New York City
Location
4.8
Cleanliness
4.5
Service
4.3
Value
4.2
GreenLeaders Silver level
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
527Restaurantswithin 0.3 miles
120Attractionswithin 0.3 miles
1755Reviews240Q+A100Room tips
Traveler rating
  • 987
  • 510
  • 154
  • 59
  • 45
Time of year
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Popular mentions
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Most Recent
travelbug7500 wrote a review May 8
Richboro, Pennsylvania106 contributions12 helpful votes
We stayed at the Residence Inn Central Park just one night. We found the staff to be very friendly and welcoming, especially the front desk employees and the bellhops. Room was very clean and seemed new. Bed was very comfortable. Shower was great - spacious, good water pressure and temperature control. We were on the 37th floor and had a city view. Room was quiet. I was impressed with the breakfast which included a variety of options: cereal, hot items (eggs, very tasty potatoes, breakfast meats), oatmeal as well as juice, bagels and bread/toast and muffins individually wrapped. They included boxes for those on the go. I wouldn’t hesitate to stay here again. Excellent location!
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Date of stay: May 2022Trip type: Traveled
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 1 week ago
Dear travelbug7500, Thank you for your wonderful review of the Residence Inn New York Manhattan/Central Park. It is great to read your kind comments about our prime location and devoted associates, especially our front desk team and bellhops. We are also glad to know you were thoroughly pleased with your spotless, well-appointed room featuring spectacular city views and the delectable breakfast we serve. We appreciate your business and look forward to welcoming you again for another exceptional stay. Yours sincerely, Charles Weed General Manager
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marjoh669 wrote a review May 1
New Orleans, Louisiana10 contributions2 helpful votes
Lovely hotel, with super staff. Room was spotless clean. Bed comfortable and Netflix in tv nice extra. Amenities, specially shampoo, very good quality. Good coffee in the room. Breakfast ok for me. And the view from the room - Wow! I had corner room with times square view. It was exactly like in photos and really was worth it.
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Date of stay: April 2022
Value
Location
Service
Room Tip: Corner room with times square view
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 2 weeks ago
Dear marjoh669, We were happy to read how much you enjoyed your stay with us at the Residence Inn New York Manhattan/Central Park and that you loved the fantastic views. As the tallest hotel in New York City, our suites have breathtaking views over Times Square, Central Park, and the Hudson River. We are thrilled that you enjoyed all the amenities and exceptional service and are delighted to have provided you with a most memorable stay. We hope that you will come back soon for another visit! Yours sincerely, Charles Weed General Manager
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sunshine315 wrote a review Apr 2022
Tonawanda, New York105 contributions69 helpful votes
I go to NY regularly and this hotel has become my new favorite. Located in midtown it's very close to a few subway stations, Central Park, Broadway theaters ,museums and Times Square yet it's just removed enough from all the craziness in Times Square. The rooms are on the small side (which is not unusually for NYC) but they make the most of the space and the views from your room are amazing. The staff at this hotel is top notch. I have never encountered an employee here who is any less than pleasant. On my recent stay Merlinda checked me in, she was so welcoming and friendly and quickly got me into my room. Checking out I had the pleasure of dealing with Kimberly. I recognized her from previous stays and she always stands out as offering you any help you may need. A basic breakfast is available on the 4th floor which comes with the room rate at the Residence Inn. It's nice to be able to go downstairs and grab breakfast before starting your day and relax in the nice room where it is served. I will continue to book here on future trips to the city.
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Date of stay: April 2022
Value
Location
Service
Room Tip: Corner rooms have the best views
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 3 weeks ago
Dear sunshine315, Thank you for your recent stay at Residence Inn New York Manhattan/Central Park and posting such an excellent rating and review. It is a pleasure to know we exceeded all of your expectations. We are delighted to read how much you loved the breathtaking views from your relaxing accommodations and that our location was ideal for your NYC trip. Thank you again for your kind comments about our complimentary breakfast buffet. Our team makes every effort to provide superior quality and exceptional service. Kimberly and Merlinda are amongst our best and will be thrilled at your compliments! We enjoyed having you as our guest, and we look forward to welcoming you again on your next visit to New York City. Yours sincerely, Charles Weed General Manager
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dirkclaussen1 wrote a review Apr 2022
Scottsdale, Arizona8 contributions
Great location, but a comedy of errors during our stay. The front of the hotel was blocked by two large linen trucks making drop off impossible. Upon our arrival to our room, we found all phones and clocks in the room disconnected . Second day, the elevators went down (we were on the 52nd floor) and they remained out for over an hour. Requested additional towels, pillows in my reservation and nothing had been added to the room until I requested them at the front desk. One day, they skipped any room clean up and towel changes. And the final item was the 6AM Fire Alarm. Can't blame the hotel on all the items outlined here, but no efforts were made by the staff to at least apologize for the multiple comedy of errors during our stay.
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Get on the Central Park view side.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 3 weeks ago
Dear dirkclaussen1, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for the issues you experienced during your stay and for the oversight in preparing your room. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. Your comments have been shared with the appropriate individuals so we can ensure the concerns are not repeated. We hope you will give us another chance to provide you with the seamless hospitality you deserve. Thank you again for your feedback. I would love the opportunity to discuss your issues further and apologize personally; don't hesitate to get in touch with me at shona.perry@marriott.com Yours sincerely, Shona Perry, General Manager
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asbot wrote a review Apr 2022
4 contributions2 helpful votes
Stayed here for 5 night stay as a couple exploring NYC. Amazing views on the 52nd floor and the noise cancellation was excellent! We stayed in a Grand Times Square room and the views were breaktaking - even had a cheeky small glipse of Central Park. Despite not having paid for breakfast, we were told this was complimentary which was a nice surprise! The breakfast was a little basic for hot choice - scrambled egg, basic sausage and potatoes but was a good start to the day! The room was clean, well equiped - however the bins did not have bags, not sure if this is a thing! Excellent service to sort taxi and hold bags on the last day. The only shame was there not being a bath despite there being plenty of room for one...would definitely stay here again!
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Date of stay: April 2022
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Service
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 4 weeks ago
Dear ryankY3944UQ, Thank you for being our guest at the Residence Inn New York Manhattan/Central Park. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, excellent customer service, well-maintained property, and the many amenities we offer. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit. Yours sincerely, Charles Weed General Manager
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Tdotontario wrote a review Apr 2022
Toronto241 contributions122 helpful votes
Ideally located close to subways (and steps from Stephen Colbert's show) as well as all kinds of public transportation, this modern hotel offers rooms that, while small, offer great features such as a fridge, microwave and dishwasher. Mine had a single bed and a double/queen. They were both very close together, but would suit a 3-person family. There is an in-room safe, a very comfortable bed and linens, a good size flat screenTV, a bit of a finicky temperature gauge on the shower and lots of outlets. Unfortunately, some were very loose and could not hold the plug. There is a bit of noise from the HVAC and appliances. I heard no noise from the street, and was on the 41st floor. An access card is needed to operate the lights and once removed, the lights go out after a few minutes. It must be an energy saving feature, but I did not like it. My room had a great city view and it felt like a quintessential NY experience. The free breakfast is high quality and offers take-away containers. The lobby is split with a sister property and includes a place to pick up a few convenience items. You are steps from theatres, drugstores, vendors, banks and restaurants. One of the best locations for sightseeing in all directions. I will definitely return.
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Date of stay: April 2022
Location
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Apr 15, 2022
Dear Tdotontario, Thank you for your recent stay at Residence Inn New York Manhattan/Central Park and for posting such a great review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to New York City. Yours sincerely, Charles Weed General Manager
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tonyfeli wrote a review Apr 2022
Vina del Mar, Chile51 contributions110 helpful votes
we have a reservation for 15 nights at the hotel, we are concerned about the comments about noise. we have reserved a studio room with a king size bed, we would like to know in floors were these? some recommendation? already looking forward to being with you!!!!
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Date of stay: April 2022Trip type: Traveled
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 5 weeks ago
Dear tonyfeli, Thank you for your feedback. We are saddened to learn about the negative impression you are having currently. We can assure you we always strive to provide a memorable experience for all the patrons. Furthermore, our front desk is always available to respond to requests and resolve unexpected issues during your visit. We hope to host you so that we can show you the hospitality we are known for. Yours sincerely, Charles Weed General Manager
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Mel H wrote a review Mar 2022
The Royal Town of Sutton Coldfield, United Kingdom6 contributions2 helpful votes
we stayed here for 5 nights in march. we had 2 rooms 2 adults and 4 children. we were on the 14th floor. the good points are a good location, can walk to a lot of things, nice view from the window, reception staff are friendly and helpful. the bad points, the hotel and rooms are very dated, the lifts are very old. the key cards constantly stop working, these are required for the lift and the rooms. the breakfast is not good!! the breakfast room, food and equipment seemed dirty to me, i didn’t like the kids drinking from the juice machine as it was all so grubby. The rooms had a fans in that were very very noisy and went off all night. We required the sofa bed to be made up in one of the rooms, when it was out you could barely walk around the room, there was so little room. There was no bar area to get a drink or chill out. in summary a very basic, useful base, fine if your not fussy. would i stay again………. probably not
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Mar 26, 2022
Dear melhG6110IL, Thank you for taking the time to leave your remarks. We feel you may be reviewing a different hotel as your comments do not depict our property accurately. ​The description of your room on the 14th floor does not accurately describe our premises. We are located on the 37th-65th floors. We do hope that if you return to our area again that you will choose to stay with us, it will be our pleasure hosting you. Yours sincerely, Charles Weed General Manager
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Matej Hobor wrote a review Mar 2022
Bratislava, Slovakia395 contributions110 helpful votes
Location was excellent with all NYC attractions within walking distance. We had a corner room with a fabulous view on 56th floor. The room was convenient with a mini kitchen and nice size bathroom. Staff efficient and friendly. Breakfast is very very basic, can be improved by charging for it. It is an excellent choice if you want to stay in midtown.
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Date of stay: December 2021
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Mar 21, 2022
Dear Matej H, Thank you for making Residence Inn New York Manhattan/Central Park a part of your travel plans. We are glad to know you were pleased with our ideal location and courteous associates, as well as our well-appointed accommodations. However, we regret not meeting your expectations regarding the breakfast we serve. We appreciate your feedback, and we hope to see you again on your future visit to the area. Yours sincerely, Charles Weed General Manager
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JenBax86 wrote a review Mar 2022
United Kingdom88 contributions47 helpful votes
+1
New York is one of our favourite places to visit and this was our 5th time visiting. I have to say this is THE BEST hotel I’ve stayed at in NYC! We booked a King Studio with Park view. We arrived a bit early to check in so had to wait for our room. David at front desk was really nice and assured me that the room would be worth the wait. He was not wrong! Our room was 6402 so right near the top. We were blown away by the view from our room. The room had a kitchenette with dishwasher, fridge, freezer, microwave, plates, etc. The room was spotless, bed was huge and comfortable and the TV was a smart TV so we could watch Netflix, prime etc. Shower was great with good water pressure. Breakfast had a good selection to allow us to grab a quick bite before heading out for the day. All staff were really friendly and approachable. We found someone’s apple AirPods in the safe of our room and handed them in to David at front desk who assured us he would get them back to the previous guests which showed the staff are always willing to go above and beyond for the guests. I wouldn’t hesitate to stay here again and will be my first choice for future stays in NYC.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Ask for a higher floor
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded Mar 21, 2022
Dear JenBax86, Thank you for your terrific review of Residence Inn New York Manhattan/Central Park. We are thrilled to know you were pleased with our elegant property and well-appointed accommodations, as well as the delectable breakfast we serve. It is also delightful to read you were pleased with our courteous associates, and we will surely share your kind compliments with our team, especially David, for a job well done. We appreciate your business, and we look forward to welcoming you back soon. Yours sincerely, Charles Weed General Manager
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PRICE RANGE
$323 - $520 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
261
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Frequently Asked Questions about Residence Inn New York Manhattan / Central Park
Which popular attractions are close to Residence Inn New York Manhattan / Central Park?
Nearby attractions include Big Apple Jazz Tours (0.3 miles), Wicked (0.2 miles), and Jazz at Lincoln Center (0.3 miles).
What are some of the property amenities at Residence Inn New York Manhattan / Central Park?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn New York Manhattan / Central Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn New York Manhattan / Central Park?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at Residence Inn New York Manhattan / Central Park?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Residence Inn New York Manhattan / Central Park?
Conveniently located restaurants include Loi Estiatorio, La Grande Boucherie, and K Rico Steakhouse.
Are there opportunities to exercise at Residence Inn New York Manhattan / Central Park?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Residence Inn New York Manhattan / Central Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn New York Manhattan / Central Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn New York Manhattan / Central Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn New York Manhattan / Central Park?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Polish, and Arabic.