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Comfort Inn Lower East Side

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Comfort Inn Lower East Side
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153 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Atlanta, Georgia
Reviewed 1 week ago

Just a few steps from Metro station (East Broadway) and in China Town. Half hour walk to Brooklyn Bridge and DownTown. Friendly staff. The rooms are tiny, but hey, this is NYC. As soon as we entered our room we were so surprised by the supercomfortable King-bed, nice view and a very good bathroom.

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Thank Anita J
Basingstoke, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed September 27, 2016 via mobile

So I'm a little late in getting round to posting this but I would definitely recommend the hotel. We went to New York for Christmas and New Years 2015-2016. The hotel was just what we needed. We wanted somewhere cheap and safe and it's exactly that. Located in the financial district there wasn't so much tourist things around us except...

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2Thank New2this2013
About Hotel's Favorite Review
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings New2this2013, We are so privileged to read your pleasant review and for the opportunity to serve you. We are very grateful that you have taken your valuable time to write about your experience with us. It is our undivided commitment to make you feel as comfortable and indulging. I agree with you, being close to the subway station is...

Ferndale, Washington
Reviewed 2 weeks ago via mobile

The night front desk check in person was very warm and friendly very welcoming. Torrell the night maintenance man was exceptional in giving me metro/subway direction over the phone. He wanted to be sure that I understood the direction; I have never met such a caring person. He told me to be sure call him after I reach a certain...

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Thank healthyeater2013
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Dear Healthyeater2013 First and foremost I would like to dearly thank you for taking your valuable time to share your experience with us. We are so glad that you enjoyed our hospitality, attentiveness to our cleanliness, and your guest room amenities. It is so rewarding to know your kind words about Torrell and that you have felt the warmth of...

Chicago, Illinois
Reviewed 4 weeks ago

If you want a hotel that offers poorly cleaned rooms that is located directly across from a housing project on one side, and directly next to an elevated train that runs all night on the other side, and locks you out of your hotel room the night before your stay is scheduled to end then this is the hotel for...

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Thank Demetria B
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Dear Demetria B, We dearly thank you for taking your valuable time to write about your stay with us. I am so sadden to hear that your experience was less than flawless. On the behalf of our team and myself, we are deeply sorry that you had to experience several inconveniences at our hotel. Your comments and concerns are taken...

Chattanooga, Tennessee
Reviewed 4 weeks ago

Heads up, this is located in Chinatown. Not that it bothered us, but just to let you know. We stayed on a room with two beds and a TV with many channels. My kids definitely did not spend the time in the hotel too bored. Everything was clean, great bathroom, nice carpet, spotless sheets, and etc. The breakfast wasn't anything...

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Thank TryingEverything1234
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings TryingEverything1234, Thank you so much for writing such a wonderful and honest review about your stay with us. It is our dearest passion to be of service to you and fullest commitment to create a one of a kind experience. We take care to prepare each guest room with dedication because making you feel special and unique is our...

Reviewed March 20, 2017

I stayed for a week starting March 11th and could not have been more pleased with our stay. The size of the room was perfect for what we needed and the beds are among the most comfortable I've ever slept in. The breakfast had ample selection and was one of the better I've encountered at a Comfort Inn. The staff...

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Helpful?
Thank Michael C
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings Michael C, Thank you so much for choosing to stay with us and we are so thrilled to receive your stellar review about your stay. It is our passion to make you feel relaxed and impressed with our hospitality. We are so thrilled that you enjoyed our location and found us near to other great parts of the city....

Surrey
Reviewed March 15, 2017

Centrally located next to china town.short journeys to city centre.brooklyn and the hip delancey district.great views of the bridge from the roof terrace.nice rooms with comfy bed and pillows.big tv and tea/coffee.breakfast is good with plenty of choice on cold items.hot breakfast is limited.small but afequate fitness centre.very friendly staff.

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Thank kinghard
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings Kinghard, Thank you for taking your valuable time to share your review with us. We are so glad that you enjoyed our location and had a pleasant stay. It is so rewarding to hear your kind words about our staff and to exceed your expectations is our upmost dedication. I agree with you that the rooftop terrace is truly...

Reviewed March 14, 2017 via mobile

Loved my stay at Comfort Inn Lower East Side. The room was immaculate and the bed incredibly comfortable. Yes the rooms are very small so if you need a room with lots of space this isn't for you, but if you're looking for cleanliness, comfort and fabulously friendly staff I would highly recommend. Breakfast is a mix of breads, waffles,...

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Thank Sarah-Louise A
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings Sarah-Louise A, Thank you for sharing your review for giving us the privilege to serve you. We are so delighted that you selected to stay with us and thrilled that your occasion was enjoyable. It is our upmost pleasure to create an experience that is memorable and unique with unparalleled accommodations to amenities. I am pleased to hear that...

Reviewed February 13, 2017

We arrived late at about 10:30pm and were met by friendly staff members who checked us in quickly. This hotel is within walking distance of the Chinese Bus Stations and close enough for our commute into Brooklyn. Super convenient for our stay. Our room was on the 4th floor. ***A fair warning, it is small! But this is New York...

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1Thank Antoinette L
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings Antoinette L, It is so great to hear from you and we are so thankful that you took the time to share your stay experience with us. It is our passion to make you feel relaxed and impressed with our hospitality. We are so thrilled that you enjoyed our location and found us near to other great parts of...

Panama City, Panama
Reviewed January 27, 2017 via mobile

This is a great hotel. It is conveniently located to use public transportation. The staff is friendly and always willing to help you with directions and anything you might need. The rooms are indeed small, but clean and comfortable. We were very pleased with our experience there and would definitely go back there in our next visit to NYC.

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Thank Yovanska C
Roman M, General Manager at Comfort Inn Lower East Side, responded to this review

Greetings Yovanska C, Thank you for sharing your pleasant review with us. It is our privilege to serve you and making your stay a charming experience is our upmost dedication. We are glad that you found us and are devoted to exceed your exceptions each and every time. We enjoy indulging you with our services and amenities so your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Comfort Inn Lower East Side is perfectly located in the hear of Manhattan. The subway station is only a short block away, putting guests within walking distance from downtown, Wall Street and popular New York City hotspots like: •South Street Seaport •World Trade Center •Financial District •Canal Street •Statue of Liberty If you are interested in more nearby attractions, Ground Zero, Little Italy, Chinatown, Broadway theaters and Times Square will surely make a memorable visit. New York City offers magnificent entertainment venues, unique shopping boutiques and exquisite dining experiences. In between checking out all the amazing sights, get work done in the business center. We provide the support and the accessibility to copy, fax and printing services. Also enjoy superb amenities like: •Rooftop Terrace •Meeting Space •Complimentary High Speed Internet Access •On-Site ATM •Fitness Center All of our contemporary guest rooms are elegantly designed with a queen or two double beds, a coffee maker, work desk, flat-screen high-definition cable television, hair dryer and an iHome clock radio. Whether you're traveling to New York City for business, a family vacation or a romantic getaway, the Comfort Inn Near Financial District has everything you need to enjoy your stay. So come and experience our culture! ... more   less 

Additional Information about Comfort Inn Lower East Side

Address: 154 Madison St, New York City, NY 10002-7004
Location: United States > New York > New York City > Manhattan
Price Range: $184 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Lower East Side 3*
Number of rooms: 49
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Lower East Side staff and other travelers.
17 questions
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Uvalde, Texas

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Questions? Get answers from Comfort Inn Lower East Side staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“convenient location, next to the Chinese Bus Station.”
52antoinettel, Feb 13, 2017 | Read review
“Rooms 01-04 above the first floor should be the best options”
edwardp377, Dec 21, 2016 | Read review
“Be sure to ask for access to the roof-top. Great views of the city and Manhattan Bridge”
pnutsmommyMN, Nov 14, 2016 | Read review
“Ask for a quite room”
58elieeng, Jun 20, 2016 | Read review
“ask for double room single s very small”
young60plus, Jun 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question