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Holiday Inn Express New York City Fifth Ave

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Holiday Inn Express New York City Fifth Ave
Holiday Inn Express New York City Fifth Ave
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1,012 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Level Contributor
201 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We drove in from Niagara falls to visit New York. After we unloaded and I Parked my Explorer in the parking garage. $52 a day because it was an suv. We went up to our room and it was 150 square feet. It had two beds, an armoire, a tv, a seat and a bathroom. The elevators moved slowly and... More 

Helpful?
Thank Achung70
Lunenburg, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

Extremely small rooms. Had booked 3 adults and 1 child online. There is not enough space to walk by each other in room. Staff state this is the biggest room they have. Considering cancelling our remaining nights (and paying penalties) and looking elsewhere. Not at all impressed!

Helpful?
Thank Bruce P
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for telling us about your recent stay with us. We are very sorry to know your stay did not meet your expectations. Our goal is to always exceed them and we have failed you. I wish we could have made a difference while you were still here with us. We hope that we can regain your trust in... More 

Chicago, Illinois
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

This property is in a great location for everyone in the family. Turn right out of hotel and go 4 blocks and you are at Time Square and the Subway. Turn left and go four blocks and you are by 30 Rock and all the shopping and Subway. It accommodated our family needs to go in any direction.

Helpful?
Thank becktator
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for telling us about your recent stay with us. We are glad to know you enjoyed your stay and took advantage of our location. We look forward to welcoming you back in the near future. More 

Elizabeth, New Jersey
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel while lacking some elbow room is centered in a great location. We spent a night, as we do a few times a year coming from the Jersey side, to go to Dave and Busters and carriage ride around Central Park and some shopping and have to say for the price and location it was good. Free breakfast but... More 

Helpful?
Thank rgarciajr7
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. We are sorry for the tight property we have,but am very glad to know you are willing to come back and stay with us. We always try to provide nothing but exceptional service to our guests, which I hope compensates and exceeds for the... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The only thing this hotel has going for it is location. The rooms are tiny (expected since its downtown NY) and the breakfast is passable but nothing special (although on my last day they put out bacon and even my daughter who loves bacon wouldn't eat it after tasting it). The breakfast area is too small for the amount of... More 

Helpful?
Thank Ian M
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your most sincere comments. We truly appreciate your feedback and use this as a way of knowing what areas we may need to improve on. We hope that we are able to host your stay in the future again and regain your trust. Have a great day! More 

Columbus, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 6 nights at the end of July. We enjoyed our stay and would stay there again. Our room had a king size bed which was very comfortable. Room was small but expected it to be in NYC. Appreciated the Keurig provided in the room. We only wish there would have been a mini... More 

Helpful?
Thank oneglovegurl
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for telling us about your recent stay with us, we are very happy to know you enjoyed your stay with us and you found your bed to be comfortable. We realize our property is not very big and breakfast can sometimes be crowded, but thank you for understanding and pointing out the trays we offer so you may... More 

Penfield, New York
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have used the HIEx chain for years and this is the first disappointment I have experienced and would not stay here again. Good location but the property is not up to regular chain standards. Hours late in having room ready, breakfast not what we expected compared to other properties on chain and breakfast not suitable for family at all.... More 

Helpful?
Thank 1963JohnC1963
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for taking the time to tell us about your recent stay with us. I really appreciate your honest feedback as it always helps us know where we may be falling short and how we can and should improve our service. Our goal is to always exceed our guest expectations and we have fallen short with you this time.... More 

New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Service was great! Breakfast was fantastic! Rooms were super clean, but tiny. We came to tour NYC for three days and had a great time. This is a hotel that you do not spend time at. You sleep here. Overall, I would not stay again due to the size, but folks who do not care about this would find this... More 

Helpful?
Thank Sam B
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your comments. We are glad to know you enjoyed your stay with us and that you found our location to be perfect for your needs. More 

Bangkok, Thailand
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I understand it's Manhattan. However, I've stayed in several hotels in Manhattan and this was definitely the smallest. Location is wonderful...right off 5th Avenue. But getting breakfast, for example, was a nightmare, as hundreds of people packed into about 20 seats. Every corner was tight, elevators small...I felt very claustrophobic after a couple days. As well, while they have "parking"... More 

Helpful?
Thank SuperFlyTNT2011
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your most sincere comments. We appreciate your feedback and use it to know areas we may need to improve on. We realize our property is not verylarge, but hope that we made that up by providing exceptional service. More 

San Antonio, Texas
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 17, 2016

I think as far as the room and lobby size issues you as a traveler have to decide whether location or room size is more important to you, and of course that depends on your fellow travelers. With 4 of us we did have to take turns moving around the room, but truly it is a fantastic spot and the... More 

Helpful?
Thank Jennifer09876
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for taking the time to tell us about your recent stay with us. We are so glad to hear that you enjoyed your stay with us. The location is indeed perfect if you want to be in the middle of everything without being in the chaos. We hope to be your hotel of choice when you are visiting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Fifth Avenue Hotel. Built in 2005, the hotel features include complimentary American breakfast, free in-room wireless high-speed internet access and free local phone calls.The Holiday Inn Express Fifth Avenue is a brand new modern, twenty-two story high rise hotel centrally located within close proximity to numerous restaurants, museums, 5th Ave shopping and the following attractions: Times Square, Rockefeller Center, Grand Central Station, Empire State Building, St. Patrick's Cathedral, Bryant Park, Radio City Music Hall, Carnegie Hall, Lincoln Center, Broadway Theatre District and the Jacob Javits Convention Center. We are also a short cab ride away from Madison Square Garden, Macy's, Lord and Taylor, American Girl, the Modern Museum of Art, NYU, FIT, and the Chelsea Piers. Stay with us if you are in town to see the Today Show which is right up the street from us, as is the David Letterman Show and Good Morning America. Visit New York City, and Stay Smart at the Holiday Inn Express Fifth Avenue Hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Fifth Ave

Address: 15 W 45th St, New York City, NY 10036-4904
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $182 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Fifth Ave 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan
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