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Holiday Inn Express New York City

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Holiday Inn Express New York City
Holiday Inn Express New York City
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1,061 Reviews from our TripAdvisor Community

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Showing 795: English reviews
London
Reviewed 6 days ago NEW

Having stayed in NY numerous times I needed a hotel as a base whilst visiting other areas for thanksgiving (this turned out to be a blessing as I actually only stayed there less than half the time I'd booked). To be blunt I've stayed in better hostels. Firstly the hotel lobby is small and cramped - you can't even get...

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Helpful?
Thank mixip
Durban, South Africa
Reviewed 1 week ago

First of all, let me state that in terms of the location, this hotel is great. Quick walk to times square and other nearby attractions. However the hotel is dated and the lobby is part of a walkway. A strange setup for a hotel that is quite expensive even during off-peak periods. On the second night I was locked out...

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Helpful?
Thank DiamondMerchant2013
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Dear Diamondmerchant2013, Thank you for your most sincere feedback. Your feedback is very valuable to us as this is what helps us improve in areas we may need to improve. I am sorry you have not been been able to connect with our management staff. Please also let me apologize for being locked out of your room and not being...

Exeter, United Kingdom
Reviewed 2 weeks ago

We stayed here in early September 2016. We had one room with two beds for four of us, 2 adults and 2 16 year olds. The room wasn't as pokey as I thought it might be, a little rough around the edges maybe, but clean. The location was excellent, close to Times Square, but not particularly noisy during the night....

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Helpful?
Thank Trud19
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most sincere comments, we are so glad to know you enjoyed your stay with us. We will certainly pass the message along to Ola as well and to his manager. Thank you once again.

Indianapolis,Indiana
Reviewed 2 weeks ago

I love Holiday Inn Express hotels. I try to stay in one if I can when I travel. One big reason is that they have the free morning breakfast – and I never miss eating breakfast. I needed a hotel in Manhattan for Sunday 11/13, and this one (Holiday Inn Express NYC Fifth Avenue) came up with a comparable rate...

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Helpful?
2Thank willieturner
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most sincere comments. Your feedback is very valuable and we always use feedback to improve service in areas we may need to do so. This information will be passed on to our corporate office. Thank you once again.

Phoenix
Reviewed 3 weeks ago via mobile

False advertising! Despite advertising a hot breakfast bar on both the IHG website and app, this Holiday Inn Express only offers a cold continental breakfast. To save money in NYC, this is the primary reason we booked this hotel. We have stayed at many Holiday Inn Express hotels and all had the hot breakfast bar. The manager said they are...

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Helpful?
2Thank lec510
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most valued feedback. We are very sorry we did not meet your expectations. Our property has updated information on our website regarding our breakfast offerings. Once again we are very sorry we did not meet your expectations.

Liverpool, United Kingdom
Reviewed 3 weeks ago via mobile

My family and I stayed here for five days, the breakfast is continental; cereal, toast, bagels, fruit. With 24 hour coffee available. I found the hotel to be bigger than expected we had a room for three for the size and location we expected the room to be small however it was a fantastic surprise We didn't hear any outside...

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Helpful?
Thank MissJodieElizabeth
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

MissJodieElizabeth, Thank you for taking the time to review your recent stay. We are happy to see you enjoy many aspects during your stay like the friendliness of staff and the positives of the room during your stay. We appreciate your recommendation.

derbyshire
Reviewed 3 weeks ago

Myself, daughter and sister in law stayed for 3 nights. Very clean, lovely bathroom. Comfy beds. Breakfast was good, it could get busy down there, we just took ours back to the room....No problems. Free Tea and coffee available 24/7. Would stay again.

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Helpful?
Thank melanie082
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.

Greater Toronto
Reviewed 3 weeks ago

We generally stay in one of the chain hotels on 36th near 6th, but booked late and decided to try this location. Room was clean and spacious enough for a NYC hotel, but there was little else to recommend other than location. Disappointed with breakfast selection and the lay out of the breakfast area. Toasters never worked and they were...

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Helpful?
Thank GeoRoadWarriors
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your most valued comments. Your feedback always helps us improve areas we may need improvement on. We are glad to know you enjoyed our location. Have a great day!

Spotsylvania, Virginia
Reviewed 4 weeks ago via mobile

Stayed here a few nights for a business trip. The cramp lobby was indicative of the claustrophobia I would experience here. To it's credit, this is going to be a recurring theme in New York with most hotels you book and who really intends on spending a lot of time in their room? The rooms were very clean with no...

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Helpful?
Thank Mbenna
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for your comments. We are glad to know that you found your room to be clean and that despite our size, you would still recommend our establishment. We do hope to see you soon again. Have a great day.

Mexico
Reviewed 4 weeks ago

This hotel is located a few steps from 5th avenue and a few blocks from times square. Ideal location to walk to many tourist attractions. Staff is kind and professional. Rooms are small but clean. Only downside is the breakfast area is not sufficent for the guests needs. Lack of avalilable chairs. Everybody trying to get across.

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Helpful?
Thank J-L-1977
GMFifthAvenue, Manager at Holiday Inn Express New York City, responded to this review

Thank you for taking the time to tell us about your experience with us. We are glad to know you enjoyed our location and enjoyed New York City. We hope to see again soon.

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Fifth Avenue Hotel. Built in 2005, the hotel features include complimentary American breakfast, free in-room wireless high-speed internet access and free local phone calls.The Holiday Inn Express Fifth Avenue is a brand new modern, twenty-two story high rise hotel centrally located within close proximity to numerous restaurants, museums, 5th Ave shopping and the following attractions: Times Square, Rockefeller Center, Grand Central Station, Empire State Building, St. Patrick's Cathedral, Bryant Park, Radio City Music Hall, Carnegie Hall, Lincoln Center, Broadway Theatre District and the Jacob Javits Convention Center. We are also a short cab ride away from Madison Square Garden, Macy's, Lord and Taylor, American Girl, the Modern Museum of Art, NYU, FIT, and the Chelsea Piers. Stay with us if you are in town to see the Today Show which is right up the street from us, as is the David Letterman Show and Good Morning America. Visit New York City, and Stay Smart at the Holiday Inn Express Fifth Avenue Hotel. ... more   less 

Additional Information about Holiday Inn Express New York City

Address: 15 West 45th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $144 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express New York City staff and other travelers.
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Questions? Get answers from Holiday Inn Express New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One away from ice machines and cleaning stations”
 of 5 bubbles mixip, 6 days ago | Read review
“Rear facing for low noise!”
 of 5 bubbles P2625GHkyleb, 4 weeks ago | Read review
“high floor”
 of 5 bubbles forbsief, 4 weeks ago | Read review
“high floor”
 of 5 bubbles Doron_Michael, Oct 27, 2016 | Read review
“Got a room on the 21st floor thinking we would get a view (of what exactly I wasn't sure!) but just another building.”
 of 5 bubbles CruiseLover4, Sep 26, 2016 | Read review
5 of 5
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