Elevator rides (2) for 20+ floors took 18 minutes each way, crowded. Dreadful wait times, security keys of guests for their floors failing on elevator. A circus. Postage stamp sized lobby. 5 people deep forecheck in with 3 employees working.
"Check in online might be a waist of time. Make sure you discuss this with staff when checking in the hotel."
"Ask for a room below the 10th floor in case you have to walk if the elevators break down"