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Hilton Garden Inn New York/Central Park South-Midtown West

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Traveler (586)
Room & Suite (318)
Dining (25)
Overview
Hotel website
237 West 54th Street, New York City, NY 10019-5589 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness center
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn New York/Central Park South-Midtown West
Special Offer: $5 Breakfast Special
Hotel deals
Reviews (2,992)
Filter reviews
2,399 results
Traveler rating
988
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275
126
60
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Time of year
LanguageEnglish
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988
950
275
126
60
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All reviewscentral parkempire steakhousegreat locationtimes squarenew yorkkeurig coffee makercolumbus circleattached restaurantbathroom doorlincoln centerfew blockscarnegie hallbroadway theatersironing boardaround the cornerlower floorbusiness center
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1 - 5 of 2,399 reviews
Reviewed yesterday

Elevator rides (2) for 20+ floors took 18 minutes each way, crowded. Dreadful wait times, security keys of guests for their floors failing on elevator. A circus. Postage stamp sized lobby. 5 people deep forecheck in with 3 employees working.

Review collected in partnership with Hilton Garden Inn
Thank Kate N
Hotel's Favorite
Reviewed 2 weeks ago

The Hotel: Great location, near times square and central park. Hotel was clean but rooms were tiny (normal for NYC). Our room faced another apartment building and from time to time we got a free show if you know what I mean (wink wink). They...More

2  Thank Mamabear1974
Response from Tracy K, General Manager at Hilton Garden Inn New York/Central Park South-Midtown WestResponded 1 week ago

Thank you for taking a moment to share your experience. Your comments will help us as we continually work to improve our guest experience and we apologize for your issues with your booking. I am glad that Lidio was able to rectify for you we...More

Reviewed 2 days ago

This is the 3rd time we have stayed at this property for business trip. It is right at Central Park and close to many of the financial institutions. We could not find any other hotels which have this good rate. I tried hard for Marriott...More

Thank BlueAtlantis
Reviewed 4 days ago

Our room wasn't ready when we arrived by check in time. We had to wait for 45 minutes. We were given breakfast vouchers for 1 day only.The rooms are small but clean. WiFi is adequate. No bathtub in the room though, which was a problem...More

Review collected in partnership with Hilton Garden Inn
Thank AntonioAL
Response from Tracy K, General Manager at Hilton Garden Inn New York/Central Park South-Midtown WestResponded 3 days ago

Thank you for taking the time to share your experience about your recent stay with us. Please accept my sincerest apologies for any inconsistencies with your arrival experience. Our primary concern is the quality of your experience in our hotel and your concerns with not...More

Reviewed 4 days ago

Have tried many New York hotels, and this one is the winner so far. It is well located yet in a quieter area. A smaller hotel, so much less impersonal than (for example) the Hilton Midtown. Rooms were well-appointed, a good size for NY, and...More

1  Thank prm78
Response from Tracy K, General Manager at Hilton Garden Inn New York/Central Park South-Midtown WestResponded 3 days ago

Thank you for your review we appreciate you taking the time to share your comments. We are glad to hear you enjoyed your stay and hope to become your hotel of choice in the future.

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About
Description
The Hilton Garden Inn New York/Central Park South-Midtown West is close to exciting shopping, dining and entertainment for which New York City is known. Our hotel is located near top NYC attractions ...More like Central Park, Times Square, Broadway and Columbus Circle Shopping. The Hilton Garden Inn Central Park South-Midtown West hotel offers two flexible meeting spaces with latest A/V technology and complimentary 24-hour business center, 24-hour fitness center and onsite dining at the Garden Grille & Bar with room service options available. Feel at home in our inviting guest room with comfortable beds, 40-in LED TV, premium channels, complimentary WiFi and a large work desk with ergonomic chair. Rooms also include microwave and mini-refrigerator. Upgrade to one of our suites for more space and city views. The hotel offers baggage storage at the front desk and area shuttle for your convenience. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
401
Price range
$214 - $559 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
401
Price range
$214 - $559 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown
Photos
Traveler (586)
Room & Suite (318)
Dining (25)
Amenities (23)
Business Center & Event Rooms (11)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
HollyMcGill
August 23, 2018|
AnswerShow all 8 answers
Response from Ashley C | Reviewed this property |
They do have free Wi-Fi but it’s not high speed so it you want to use Netflix or other movie streaming services they do charge $14.99/night to upgrade it. There was one night we had no internet at all or TV because I guess... More
1
Vote
Colleen Q
April 25, 2018|
AnswerShow all 6 answers
Response from C3650SCjimd | Reviewed this property |
Less than 10 minutes.
1
Vote
BhawnaG
April 22, 2018|
AnswerShow all 4 answers
Response from topping21 | Reviewed this property |
No kettle but a lovely tea and coffee maker which basically does the same thing And yes there was a small fridge in our room
0
Votes
Room Tips
"Check in online might be a waist of time. Make sure you discuss this with staff when checking in the hotel."
Read review
"Ask for a room below the 10th floor in case you have to walk if the elevators break down"
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"Away from elevators -- and as high as you can go!"
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"Because of the elevator wait time, I recommend staying on a lower floor so you can use the stairwell"
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