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Renaissance New York Hotel 57

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1,126 Reviews from our TripAdvisor Community

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Showing 998: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

Came in for 1 night, Lucy at the front desk was awesome....went out of her way to make sure I liked my room! The design and feel of the hotel is comforting and modern. External renovations don't seem to interfere with the operations.

Helpful?
Thank Michael G
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thanks for sharing this glowing review, Michael! We're thrilled to see you enjoyed your stay. Lucy is a fantastic member of our team. She exemplifies the spirit of our hotel. It's a joy to see she could help make your stay even better. We'd love to see you back again soon! One night just isn't enough to take in New... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel stay had no troubles except that I found the room small, room 714, and complained that my reservation and payment was on a Superior room, but they said that I was on the Superior room. When I got back home, looked up on the hotel website and found that I stayed on the regular classic Standard Room, and no... More 

Helpful?
1 Thank FR_DePaula
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for taking the time to share your review with us. We're disappointed to see you weren't satisfied with your experience. It's unfortunate to hear about the room mix-up. We'd love to rectify this visit and share a more positive experience with you soon. We hope you'll give us another opportunity to wow you. Until then, we hope you... More 

Doylestown, Pennsylvania
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a weekend trip to NYC with no plans for a broadway show so we decided to go off the "tourist" path and ended up a Renaissance NY Hotel 57. We pre-paid so the price was very reasonable for NYC. The club level was on the 2nd floor (across from the restaurant). Even though it wasn't open on the... More 

Helpful?
1 Thank cszostak
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing this stellar review! We're delighted to see you had such a lovely experience. It's our pleasure to ensure your stay is as enjoyable and relaxing as possible. We truly appreciate your praise and compliments for our staff. It's exceptionally rewarding to read. Again, thank you for sharing this glowing review. We'd love to share another experience... More 

Nipomo, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stay at 50 - 100 Marriott hotels per year for the past 20 years and this hotel is one of the finest Marriott properties I had the pleasure to experience. The hotel is in a perfect midtown location - close to three subway lines so you can get anyplace quickly. Was check-in we were greeted by a very friendly... More 

Helpful?
1 Thank Henlee
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing this stellar review! We're overjoyed to hear about your experience. It's always a delight to see our guests had such a wonderful stay with us. We're thrilled to see you enjoyed the upgraded amenities. We always strive to accommodate our guests to the fullest extent, and your praise for our team is extremely rewarding. With this... More 

Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I took a trip to NYC for our 3rd year anniversary. We stayed at the Renaissance Hotel 57 for two nights. We had unbelievable service from the navigator Carla. She helped us find amazing restaurants, booked our reservations, and even surprised us with a bottle of champagne and rose petals on our bed (see pic). We really... More 

Helpful?
Thank Sarah S
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing such a stellar review with us, Sarah! Happy Anniversary! We're thrilled to know we could help make both of your day special! We always strive to go above and beyond for our guests. It's a delight to hear Carla could work her magic and give you guys an even better experience. She's a highly valued member... More 

Halifax, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our visit to NYC started off as a disaster. Our pre planned accommodation fell through and we forced to hot-wire something at the last minute (Which I am not a fan of having worked in the hotel industry as I know first hand how difficult those reservation can be for hotel staff). We arrived 30 minutes after making our booking... More 

Helpful?
Thank Simon M
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing a great review, Simon! We're thrilled to know we could accommodate you under those circumstances. Diana is a highly-valued member of our team, and you can see why! It's always a joy to know we can resolve the issues anyone has and help turn their New York City trip around. Again, thank you for sharing your... More 

TN
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a boutique property with superb staff who go out of their way to make your stay enjoyable. Granted the rooms are not the chicest in NYC yet they are comfortable and clean The location is superb , and near the great shopping of the city.

Helpful?
Thank Paolosmom
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for taking the time to share your review with us! We're thrilled to see you enjoyed your experience. We always strive to provide top-notch quality care to our guests. It's a delight to know we could accommodate you. We recommend using our website to see photos and descriptions of our rooms. We have a great variety of rooming... More 

Williamsburg, Virginia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Checking in was great, very friendly man checked me in. My room's AC was not working and didn't have the time to deal with it because I had dinner reservations. I took a shower, on the way out I told the front desk that it was not working. After dinner it was still hot. I thought if I just sit... More 

Helpful?
Thank Jane B
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for sharing your review, Jane. We're glad to hear our staff provided you with exceptional service during your stay. It's pleasing to know they sorted out your room issue promptly. We truly value your feedback and we'll take it into consideration as we move forward to improve for the future. We look forward to having the opportunity to... More 

Los Angeles, California
Level Contributor
129 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for just one night but wish it was longer. Our pleasant experience started with check in. The front desk attendant was very welcoming and friendly. Our room wasn't ready but she offered to call us when it was. We went off to lunch nearby and received a call shortly after that our room was ready. We were upgraded... More 

Helpful?
Thank John a
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Thank you for taking the time to share this great review with us, John. We're happy to know we could accommodate you during your stay with us. It's always a pleasure to see we're able to upgrade our guests' rooms. You can't beat that view! Our elevator is created in such a way for security reasons. We always strive to... More 

Hicksville, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Just came back from a night stay. The room I book was a superior Queen. When I arrived the room wasn't available so the desk agent said it would be ready upon our return from our day. We came back to the hotel around 10:00pm and went to the room. After a long day of touring we were exhausted and... More 

Helpful?
1 Thank johnandlori
Joseph D, General Manager at Renaissance New York Hotel 57, responded to this review

Dear Guest, thank you for sharing your feedback. We're very disappointed to hear about the experience you had during your stay, as this doesn't convey the quality experience we've become accustomed to providing our guests. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We apologize for any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This recently renovated, Manhattan boutique hotel has unveiled a completed couture masterpiece by award-winning designer Jordan Mozer. ... more   less 

Additional Information about Renaissance New York Hotel 57

Address: 130 E 57th St, New York City, NY 10022-2726
Location: United States > New York > New York City > Midtown , Gramercy Park , Manhattan
Price Range: $171 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance New York Hotel 57 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Renaissance New York City
Hotel 57 New York
New York City Renaissance
Hotel Style:
#142 Family Hotel in New York City
#178 Luxury Hotel in New York City
#183 Business Hotel in New York City
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