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Courtyard New York Manhattan/Upper East Side

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Courtyard New York Manhattan\/Upper East Side
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786 Reviews from our TripAdvisor Community

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Reviewed 5 days ago NEW

Valet parked my car with the garage the hotel uses nearby. When it was time to leave, my car was returned and my prescription glasses were taken out of my glove box near the driver's seat. The glasses were Tiffany frames and I noticed right away that they were missing because I went to put them on to drive home....

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1Thank Carol D
Philadelphia, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Before I stayed here, I read several negative reviews and now I can't fathom why! First, it's a Courtyard-not a JW or even a regular Marriott so I'm baffled by the reviews complaining about the lack of food. This brand isn't a full service hotel and this location offered exactly what I expected and what I get when I stay...

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Helpful?
Thank MoiraJ72
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for the lovely review, Moira! We're thrilled you had such a pleasant experience with us! We strive to offer top-notch service and convenience for our guests. Your praise lets us know we're doing our job! It's excellent you enjoyed your stay with us so much. That's what we like to see! We look forward to hosting you again...

Reviewed 1 week ago NEWvia mobile

Only stayed 1 night w/a family of 4 and we were very HAPPY w/the staff, cleanliness and comfortable beds. Quiet location although its a bit of a trek to other parts of the city but not too big a deal. And what a great price for the city!

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Helpful?
Thank EHF1225
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the perfect review! We're delighted to hear that you had an amazing stay with us! It's wonderful that our team provided you with great service and that your beds were comfortable! We'd love to have you back again soon for another excellent experience! Thanks for sharing and have a fantastic day!

Lambertville, New Jersey
Reviewed 1 week ago via mobile

This hotel, located in the Upper East Side is a pretty standard Marriott property, clean and rooms and beds are comfortable. Not much in the way of amenities (no breakfast, not great coffee in lobby). The neighborhood is quiet with not a lot to do. It felt safe enough, but there was a large housing project across the street so...

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Helpful?
Thank Heidi D
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate the feedback, Heidi. We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

Cheshire, United Kingdom
Reviewed 1 week ago

Pros: Helpful staff. Free wifi. Coffee and hot drinks machine. Near to public transport. Near to several shops and restaurants. Cons : Rooms are small.Showers were very variable in temperature. Wifi could be patchy at high use times e.g./ mornings. But overal I would stay here again as it was a comfortable stay away from the hectic Times square area.

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Helpful?
Thank 35tia
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4-star rating and review, Tia! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We'll address your concerns with our team moving forward. We look forward to sharing an even...

Dana Point, California
Reviewed 1 week ago via mobile

Picked this Marriott due to proximity of my business meeting. Close to lots of places to grab a snack or a drink. Not a lot of facilities at the hotel, but still a good place to stay. I would stay here again.

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Thank DPKH
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed our convenient location and proximity to many exciting attractions! We're looking forward to your next stay with us for an even more positive experience. Have an amazing day!

Detroit, Michigan
Reviewed 1 week ago

Selected this hotel on the request of my niece as she heard of the upper east side on a show she watches. On a previous trip to New York, I stayed in Times Square. This area of town has a different vibe and feels less hectic. There are numerous nice restaurants within walking distance as well as good access to...

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Helpful?
Thank BucketListTraveler16
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed our facilities including the gym - that's what we like to hear! We're also very pleased that our team provided you with pleasant and helpful service! We'd love to have you back again soon to share an even...

Plainview, New York
Reviewed 1 week ago

The reception staff was excellent. Warm, friendly, and accommodating. But everything went down hill and off the cliff, when we got to our room. I have stayed in some small places, but this room, which I was told is a KING, and same size as all except for a few larger corner rooms (that are always specifically reserved) though not...

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Thank Murray K
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate your feedback, Murray. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another...

Derby, United Kingdom
Reviewed 3 weeks ago via mobile

We stopped at this hotel for 5 nights while in New York for New Years. The hotel was very nice with really helpful staff. There was free WiFi and the bed was huge and the bathroom a very good size too. There was an atm downstairs which was useful on the last day and almost always a taxi waiting outside....

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Helpful?
Thank Cerys1992
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for taking the time to submit this great rating, Cerys! We are always working very hard to provide high-quality experiences for all of our guests. It is great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We'd love to share another wonderful experience with you. Thanks...

Reviewed 3 weeks ago via mobile

On the upper east side paid almost 300 for the night pool has been closed for 2 years and saunas and steam rooms out of order (Btw staff did not care) on 7th you come out of elevator to a nice painting with a rip in it) beds very uncomfortable left with a back ache.rooms are tiny 70s deco

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Thank Bri B
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate your feedback, Bri. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another...

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Courtyard New York Manhattan/Upper East Side

Address: 410 East 92nd Street, New York City, NY 10128-6881
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $196 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Upper East Side 3.5*
Number of rooms: 226
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Also Known As:
Courtyard By Marriott New York Manhattan / Upper East Side Hotel New York City
Courtyard Upper East Side
Courtyard New York City
New York City Courtyard
New York City Marriott
Hotel Style:
#179 Family Hotel in New York City
#186 Business Hotel in New York City
#242 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard New York Manhattan/Upper East Side staff and other travelers.
32 questions
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Questions? Get answers from Courtyard New York Manhattan/Upper East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Although there are water views on the hotel site, I was told there were none.”
BucketListTraveler16, 1 week ago | Read review
“avoid the hotel”
N7928MBjoem, 4 weeks ago | Read review
“We were on the 6th floor - we had a nice view of the city.”
Anna955, Mar 1, 2017 | Read review
“Maybe there are rooms in which the windows really do open.”
betty485, Feb 21, 2017 | Read review
“The one-bedroom suites on the 16th floor are great when traveling with kids”
Carsten0311, Feb 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question