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Courtyard New York Manhattan/Upper East Side

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Traveler (142)
Room & Suite (213)
Storyboard
Overview
  • Excellent31%
  • Very good44%
  • Average16%
  • Poor5%
  • Terrible4%
Travelers talk about
“sinai hospital”(17 reviews)
“front desk”(99 reviews)
Free Wifi
Parking
Indoor pool
Non-Smoking Hotel
Suites
Fitness center
Multilingual Staff
3 Star Hotel
All hotel details
Offers from Courtyard New York Manhattan/Upper East Side
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Offers from Courtyard New York Manhattan/Upper East Side
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (935)
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829 results
Traveler rating
268
339
135
50
37
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LanguageEnglish
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268
339
135
50
37
Show reviews that mention
All reviewssinai hospitalcourtyard marriottfront desknew yorkcentral parknice hotelfridge and microwavequiet locationminute walkfew blockssubway stationfree coffeeby nyc standardsfitness centerking bedaround the cornernyc hotel
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1 - 5 of 829 reviews
Reviewed 2 days ago

I booked a reservation for a colleague here for next week and downloaded a credit card authorization form from the hotel's website. I filled it out but when I faxed it, the fax number was out of order. When I called the hotel to get...More

Thank Kell1321
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 2 days ago

We appreciate you taking the time to share your feedback, Kell1321. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team and that you had such challenges with our billing. Please know that we are dedicated to...More

Reviewed 1 week ago

Seems like this hotel has received mixed reviews. Based on my one night stay I would certainly go back here. The front desk was very accommodating at check in, allowed me a room upgrade as a platinum member. She was as pleasant as I would...More

Thank RobBflo1
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 1 week ago

Thanks for the excellent review, RobBflo1! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our attentive staff and wonderful amenities as well as our comfortable accommodations. That's...More

Reviewed 1 week ago

We had three delux suite rooms for 2 nights here. The front desk had people who don't smile or respond to any questions properly. It was very sad to see Marriott staff like this. The delux suite was good and spacious. However, on our last...More

Thank Sushmita D
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 1 week ago

We appreciate the feedback, Sushmita. It's unfortunate you had such challenges during your stay with us and that our team didn't go above and beyond to make you feel welcome. We're disheartened our temperature control system didn't meet your expectations. It's important to us that...More

Reviewed 1 week ago via mobile

The hotel is one of only a few in the area so I imagine that’s what it has going for it as far as location and also the reason they overcharge. There are nicer hotels not in the neighborhood with better prices. The front desk...More

Thank missljg
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 1 week ago

We appreciate you sharing your feedback with us. We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please...More

Reviewed 2 weeks ago via mobile

We were in NYC for 5 days touring the colleges around the city. This is a perfect location away from the tourist area which provide a better city living perspective. It is also very close to the end of the Q subway line which makes...More

Thank Danny V
Response from Sean A, General Manager at Courtyard New York Manhattan/Upper East SideResponded 2 weeks ago

Thanks for the 4-star rating and review, Danny! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our excellent location and clean accommodations so much. That's what we like...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$182 - $411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#181 Business Hotel in New York City
#236 Romantic Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
$182 - $411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#181 Business Hotel in New York City
#236 Romantic Hotel in New York City
Room types
Non-Smoking Rooms, Suites
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Traveler (142)
Room & Suite (213)
Pool & Beach (12)
Dining (1)
Amenities (30)
Family and Play Areas (8)
Business Center & Event Rooms (2)
Nearby
Upper East Side
Combining quiet residential neighborhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
franksyswife
March 6, 2018|
AnswerShow all 3 answers
Response from akinsrule | Reviewed this property |
I’d call the hotel directly. Sorry.
0
Votes
Gabriela R
February 6, 2018|
AnswerShow all 2 answers
Response from gjkNY | Reviewed this property |
There are 2 parking garages right in the same block. If you drive over there yourself and not valet park I believe it costs $35 per car/day.
0
Votes
Gabriela R
February 1, 2018|
AnswerShow all 3 answers
Response from akinsrule | Reviewed this property |
Yes, absolutely! The Q subway is just a few blocks away which will get you to midtown, where Times Square is and transfer to anywhere! Sorry - I didn’t get the message until now.
0
Votes
Room Tips
"712, 1512 are suites and spacious"
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"ask for higher floor and you may have a view of the East River"
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"Heat had to be adjusted, but on e established, we slept comfortably. Rooms were very quiet, clean and..."
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"Corner rooms are larger and quieter (far from elevator noise)."
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