Courtyard New York Manhattan/Upper East Side
Courtyard New York Manhattan/Upper East Side
410 East 92nd Street, New York City, NY 10128
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. $194 /night, 3/16 - 3/17
$556
per night
$355
per night
$154
per night
Mar
Apr
Mar 16
Today
Mar 18
Mar 20
Mar 22
Mar 24
Mar 26
Mar 28
Mar 30
Apr 1
Apr 3
Apr 5
Apr 7
Apr 9
Apr 11
Apr 13
Apr 15
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#313 of 507 hotels in New York City
Location
4.2
Rooms
4.0
Value
3.9
Cleanliness
4.4
Service
4.1
Sleep Quality
4.2
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Quiet
Languages Spoken
English, Spanish, Portuguese
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Snack bar
Children's television networks
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Wifi
Vending machine
Meeting rooms
Photo copier / fax In business center
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Desk
Housekeeping
Safe
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Location
410 East 92nd Street, New York City, NY 10128
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
LaGuardia Airport
3.9 mi•
See all flights
Teterboro Airport
7.7 mi•
See all flights
96th St
6 min•New York City Subway
Rental Cars
114 Restaurants
within 0.3 miles
Reviews
4.0
1,209 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
While the Courtyard New York Manhattan/Upper East Side garners appreciation for its prime location and cleanliness, some guests have expressed concerns over the value, citing steep prices and additional fees that don't quite match the hotel's offerings. The friendly and professional staff often earn praise, yet the hotel's atmosphere and amenities receive mixed reviews with calls for updates to décor and facilities.
While cleanliness stands out as a strong point, issues with soundproofing and maintenance in rooms suggest a need for attention to detail in providing a comfortable stay.
Location
Convenient
Atmosphere
Tired
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Traveler rating
- 403
- 459
- 194
- 76
- 77
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
We recently stayed for a week in this Courtyard hotel and had a great stay. We were visiting family on the Upper East Side and the location of the hotel was perfect. Our room was very clean and the cleaning staff were friendly. Upon leaving our room, they would greet us and inquire as to whether it was a good time to service our room.
We reached the hotel late in the evening and were greeted by one of the most helpful and welcoming hotel staff we have ever met. Willie Howard not only checked us in, but offered suggestions for restaurants that would still be open and cheerfully explained all the amenities of the hotel.
Our schedule resulted in us often returning to the hotel during Willie's shift and he always greeted us warmly and asked us about our day. He offered up many great recommendations of restaurants and cafes in the area. In fact, our family members living in the area didn't even know some of the places he recommended and they were so happy to have found them. We ended up leaving the list of restaurants - with Willie's kind annotations - with them so they could use it in the future.
We will definitely return if our travels bring us back to the Upper East Side!
We reached the hotel late in the evening and were greeted by one of the most helpful and welcoming hotel staff we have ever met. Willie Howard not only checked us in, but offered suggestions for restaurants that would still be open and cheerfully explained all the amenities of the hotel.
Our schedule resulted in us often returning to the hotel during Willie's shift and he always greeted us warmly and asked us about our day. He offered up many great recommendations of restaurants and cafes in the area. In fact, our family members living in the area didn't even know some of the places he recommended and they were so happy to have found them. We ended up leaving the list of restaurants - with Willie's kind annotations - with them so they could use it in the future.
We will definitely return if our travels bring us back to the Upper East Side!
Read more
Date of stay: October 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Courtyard New York Manhattan/Upper East Side
Responded Oct 25, 2024
lem4fam, It’s wonderful to hear you had a great time at the Marriott Courtyard New York Manhattan/Upper East Side. The team is thrilled that our convenient location and clean accommodations added to your visit. Willie Howard is indeed a gem, and it’s fantastic to know his recommendations enhanced your stay. The team looks forward to welcoming you back if you return to the Upper East Side!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
הגענו כמשפחה למלון, כבר בקבלת הפנים קיבל אותנו בצורה יוצאת מגדר הרגיל וויליאם האוורד שעזר לנו בכל דבר קטן כגדול עם כל הלב. ממש נתן לנו הרגשה של בית מחוץ לבית, תמיד קיבל אותנו בסבר פנים יפות ובחיוך, עם ידע ומקצועיות שעזרו לנו המון בנוגע לשהות שלנו בניו יורק. נחזור ללא ספק בעיקר בזכותו! המלון ממוקם במיקום אידאלי במנהטן ומספק שירותים מעולים! ממליצים בחום לכולם להגיע למלון ולהנות מכל רגע!
We arrived as a family at the hotel, already at the reception we were received in an extraordinary way by William Howard who helped us in every little and big thing with all his heart. He really gave us the feeling of a home away from home, he always welcomed us with a warm welcome and a smile, with knowledge and professionalism that helped us a lot regarding our stay in New York. We will definitely come back mainly thanks to him! The hotel is ideally located in Manhattan and provides excellent services! We strongly recommend everyone to come to the hotel and enjoy every moment!
We arrived as a family at the hotel, already at the reception we were received in an extraordinary way by William Howard who helped us in every little and big thing with all his heart. He really gave us the feeling of a home away from home, he always welcomed us with a warm welcome and a smile, with knowledge and professionalism that helped us a lot regarding our stay in New York. We will definitely come back mainly thanks to him! The hotel is ideally located in Manhattan and provides excellent services! We strongly recommend everyone to come to the hotel and enjoy every moment!
Read more
Date of stay: February 2025Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Best service ever!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Courtyard New York Manhattan/Upper East Side
Responded 4 weeks ago
Fearless54733303328, it’s wonderful to hear you had such an exceptional experience at Marriott Courtyard New York Manhattan/Upper East Side. William Howard and the team are delighted to know they made your stay feel like a home away from home. Thank you for sharing your warm recommendation, and we look forward to welcoming you and your family back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Stayed here for two nights in January. It is in a quiet, residential neighborhood. Away from the bustle, but good if you want quiet or are bringing kids. We stayed here because we had an early morning event a few blocks away, and it was fun to explore this neighborhood a bit, away from long lines at restaurants and the "beautiful people" that haunt other parts of Manhattan.
It is half a mile from the subway, but it is a decent station that always seems to have working escalators and elevators. A miracle! It is in an extremely safe neighborhood, so no worries about the walk. There are plenty of small grocery stores, coffee shops, bagel shops, and relatively inexpensive cafes and restaurants around. It is not an area of nightlife, though, so some places may close earlier than you expect.
Staff was fine, and there was always someone available at the desk and in the lobby. They did not provide any information at check-in, and it was not until I came in with a couple of cups of coffee from a nearby shop that I realized there was free coffee and tea in the lobby.
It looks like at one point there was a small bar and/or breakfast area in the lobby, but it is not being used now. Probably another pandemic casualty. There is a small area that sells snacks near the front desk. You can store your luggage for free in a locked room in the lobby. The person at the front desk gives you the code. I really liked this because it was much quicker to drop off and pick your luggage than at a place with a bell hop. People with more valuable stuff than ours might feel uneasy with the access everyone has.
Our room was a standard Marriott room. There was a desk and one comfy chair. The bathroom was good sized for NYC with a lot of counter space. We also had a real bathtub, not just a shower. There was a microwave and mini fridge. It was a fair price for a room of its size in Manhattan.
The room was kept at a cool temperature, which was wonderful. It was very cold outside, and often hotels are way, way too hot on cold winter nights. This room was very comfortable for sleeping.
It is half a mile from the subway, but it is a decent station that always seems to have working escalators and elevators. A miracle! It is in an extremely safe neighborhood, so no worries about the walk. There are plenty of small grocery stores, coffee shops, bagel shops, and relatively inexpensive cafes and restaurants around. It is not an area of nightlife, though, so some places may close earlier than you expect.
Staff was fine, and there was always someone available at the desk and in the lobby. They did not provide any information at check-in, and it was not until I came in with a couple of cups of coffee from a nearby shop that I realized there was free coffee and tea in the lobby.
It looks like at one point there was a small bar and/or breakfast area in the lobby, but it is not being used now. Probably another pandemic casualty. There is a small area that sells snacks near the front desk. You can store your luggage for free in a locked room in the lobby. The person at the front desk gives you the code. I really liked this because it was much quicker to drop off and pick your luggage than at a place with a bell hop. People with more valuable stuff than ours might feel uneasy with the access everyone has.
Our room was a standard Marriott room. There was a desk and one comfy chair. The bathroom was good sized for NYC with a lot of counter space. We also had a real bathtub, not just a shower. There was a microwave and mini fridge. It was a fair price for a room of its size in Manhattan.
The room was kept at a cool temperature, which was wonderful. It was very cold outside, and often hotels are way, way too hot on cold winter nights. This room was very comfortable for sleeping.
Read more
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CYManhattanESideGM, General Manager at Courtyard New York Manhattan/Upper East Side
Responded Jan 23, 2024
We're delighted to hear that you enjoyed your stay at Marriott Courtyard New York Manhattan/Upper East Side. We aim to create a serene environment within a bustling city, and we're glad you appreciated the quiet, residential charm of our location and neighborhood amenities. Your feedback regarding the availability of information at check-in is valued and will be taken into consideration as we continuously strive to enhance our guest experience. We're also pleased to learn that you found the room fitting to your needs, with its comfy chair, ample-sized bathroom, and well-maintained temperature, more so during the cold winter nights. We value your opinion and look forward to welcoming you once again the next time your travels bring you to the city.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don't be lured into thinking the wildly high prices (>$1200/night for next week) indicate a luxury hotel. This is just a Courtyard, like you would find at an airport, but worse. The high prices seem to persist because this is the only standard hotel at the north end of the UES.
My experience:
--When you book, beware the Early Departure fee!! If you leave early, they will charge you for the following night. I've never had a business hotel do this. Business plans change. The rule is actually in the fine print on the Bonvoy App when you book. They are serious about this. I asked for some accommodation on my early departure since I will be staying 2-3 nights every month for the foreseeable future. I got a curt response via the messaging app: sorry for the inconvenience. (Forking over $750 is not "inconvenient," it's a significant financial hit. They don't care. BTW, they are independently operated, so Marriott central will not help you.) To clarify, it's not an early departure fee only if they fail to rent the room. They keep your money even if they resell the room, so it's pure penalty. Who has $750 to give away?
--Rooms clean (housekeeping fine) but out of date. In mine, the shower valve was broken, and they had to call engineering.
--The valet is pretty much self-serve. I've never seen this before. You have to type all of your vehicle information into a keypad in the middle of the lobby. This results in the printing of two tickets, one to walk back outside and put in your vehicle, and one to wrap around your keys. You then put your keys in a lock box and hope they will take away your car and park it safely. To summon your car, you have to go down to the lobby, scan a bar code from your phone, and then wait up to 45 minutes for your car so that the valet can give you your key back. You can't walk away, or the valet won't know what to do with your key. And for this largely self-serve feature: $99 per night.
--Morning desk staff not welcoming. One staff member responded to a good morning and a question without looking up from her computer screen.
This is just not a 700-1200/night hotel. They are lucky they have no nearby competition.
My experience:
--When you book, beware the Early Departure fee!! If you leave early, they will charge you for the following night. I've never had a business hotel do this. Business plans change. The rule is actually in the fine print on the Bonvoy App when you book. They are serious about this. I asked for some accommodation on my early departure since I will be staying 2-3 nights every month for the foreseeable future. I got a curt response via the messaging app: sorry for the inconvenience. (Forking over $750 is not "inconvenient," it's a significant financial hit. They don't care. BTW, they are independently operated, so Marriott central will not help you.) To clarify, it's not an early departure fee only if they fail to rent the room. They keep your money even if they resell the room, so it's pure penalty. Who has $750 to give away?
--Rooms clean (housekeeping fine) but out of date. In mine, the shower valve was broken, and they had to call engineering.
--The valet is pretty much self-serve. I've never seen this before. You have to type all of your vehicle information into a keypad in the middle of the lobby. This results in the printing of two tickets, one to walk back outside and put in your vehicle, and one to wrap around your keys. You then put your keys in a lock box and hope they will take away your car and park it safely. To summon your car, you have to go down to the lobby, scan a bar code from your phone, and then wait up to 45 minutes for your car so that the valet can give you your key back. You can't walk away, or the valet won't know what to do with your key. And for this largely self-serve feature: $99 per night.
--Morning desk staff not welcoming. One staff member responded to a good morning and a question without looking up from her computer screen.
This is just not a 700-1200/night hotel. They are lucky they have no nearby competition.
Read more
Date of stay: October 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Beware the early departure fee, and that there is self-serve check-in to the valet, and a high...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Courtyard New York Manhattan/Upper East Side
Responded Oct 26, 2024
Thank you for sharing your experience. The team acknowledges your concerns about the pricing and policies. It is important for guests to be aware of any potential fees, and they encourage transparency in this regard. The maintenance issue you faced with your shower and the self-service valet system is noted, and they appreciate your feedback. The team is also committed to ensuring interactions with guests are welcoming and attentive. Your comments are valuable, and they will be considered to enhance future experiences.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a reasonably priced hotel on the UES in a great location - walking distance to the Met, the East River promenade, the Guggenheim, and Central Park. The room was small and when you opened the closet, a person could get through. It has a coffee maker, a small refrigerator, and a microwave. They clean the rooms every day, but I would gladly trade off the daily cleaning service for breakfast. I understand that with the pandemic, many hotels stopped serving breakfast, but at the Fairfield Inn (another Marriott property) in Greensboro, they serve a great breakfast to go and last time I stayed, even had hot items on weekends. Given NYC is so expensive, breakfast would be an added incentive to stay at the hotel. The king sized bed was very comfortable.
Read more
Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side
Responded Sep 13, 2021
Thank you for this wonderful review, Picu! We're excited to know your time at Marriott Courtyard New York Manhattan/Upper East Side was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience! Have a fabulous day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very plaisent hotel, free coffee, tea and all kinds of water,
Large room for 4 people, quality cleaning every day,
very comfortable bed and pillows,
There were people just next to our room, we didn’t hear anything as well as from the street, pretty rare for Manhattan!
Far from the center but buses and subway station next.
A good experience to feel like a real « upper sider!! »
Hidden adresses with New Yorkers and not only tourists…
A special notice to WILLIE HOWARD that was very kind and useful!
Large room for 4 people, quality cleaning every day,
very comfortable bed and pillows,
There were people just next to our room, we didn’t hear anything as well as from the street, pretty rare for Manhattan!
Far from the center but buses and subway station next.
A good experience to feel like a real « upper sider!! »
Hidden adresses with New Yorkers and not only tourists…
A special notice to WILLIE HOWARD that was very kind and useful!
Read more
Date of stay: May 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Courtyard New York Manhattan/Upper East Side
Responded May 13, 2024
LeTempsDunepauseb, we're thrilled to hear that your stay at Marriott Courtyard New York Manhattan/Upper East Side provided a good experience that made you feel like a genuine Upper Sider! We're pleased to know you enjoyed our plentiful beverage options, our ample rooms, and daily top-tier cleanliness. Equally delighted you found our beds and pillows supremely comfortable. We're especially grateful for your positive recognition of Willie, who found your acknowledgement rewarding. We look forward to welcoming you back to ensure another exclusive Upper East Side experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As soon as I stepped out of the taxi I knew that this would be a great place to stay.
Located in a more residential part of the city there are some great local cafes, restuarants and bars and the Subway is close and only a few stops from Times Square/Grand Central etc.
Willie, the night manager greeted me like an old friend and, indeed, we bacame friends over the next few days with his recommendations, greetings and helpfulness.
The hotel does not have a breakfast room which didn't concern me but might be a drawback for some. A bar was something else I was expecting, however Willie directed me to a fabulous local hostelry which was even better and just as welcoming.
Rooms are comfortable and airconditioned with a microwave, minibar and bathroom with tub and shower. The decor is now very tired but still 100% functional (that is the only reason I have given 4 and not 5 star). There is a basement gym and laundry which I didn't visit on this trip.
Located in a more residential part of the city there are some great local cafes, restuarants and bars and the Subway is close and only a few stops from Times Square/Grand Central etc.
Willie, the night manager greeted me like an old friend and, indeed, we bacame friends over the next few days with his recommendations, greetings and helpfulness.
The hotel does not have a breakfast room which didn't concern me but might be a drawback for some. A bar was something else I was expecting, however Willie directed me to a fabulous local hostelry which was even better and just as welcoming.
Rooms are comfortable and airconditioned with a microwave, minibar and bathroom with tub and shower. The decor is now very tired but still 100% functional (that is the only reason I have given 4 and not 5 star). There is a basement gym and laundry which I didn't visit on this trip.
Read more
Date of stay: June 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Explore some of the local cafes, bars, restuarants located between the hotel and central park.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Courtyard New York Manhattan/Upper East Side
Responded Jun 19, 2024
Companion594938, Thank you for sharing your experience at the Marriott Courtyard New York Manhattan/Upper East Side. It is wonderful to hear that you enjoyed the local cafes, restaurants, and the convenient Subway access. Willie will be delighted to know his recommendations and hospitality made such a positive impression on you. We appreciate your feedback regarding the décor; our team is continuously working to ensure that our facilities are both functional and comfortable for all guests. We hope to welcome you back for another enjoyable stay soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Many stays at this hotel as a Marriott Titanium member; this one was disappointing. Pleasant front desk staff (esp. Lucy), but rather 'harsh' hotel manager. Room and bathroom were less than fully cleaned. Absolutely no housekeeping service (e.g., room refresh, trash emptying, towel replacement) following the 1st night of a 3 night stay and no ability to address the matter until the morning following the 2nd night. Sheets were stained. TV did not work. HVAC blew at a constant temperature with no ability to adjust room temperature. Manager was surly, barely apologetic and offered no more than a slight/very modest concession (room should have been comp'd for one night). I sure did not feel like a 'loyal member'. Too bad as the location is so convenient for the part of NYC I need to be in.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side
Responded Mar 12, 2023
We appreciate you taking the time to give us some feedback, David. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly and that the service you received wasn't up to your expectations. We also are disheartened to hear you faced such complications with our temperature system. We hold ourselves to a much higher standard so we'll address all of your concerns with the appropriate members of our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our recent stay at the Courtyard New York Manhattan/Upper East Side was a winning combination of comfort and location. Nestled in the Upper East Side, this hotel offered the perfect launching pad for exploring New York City.
A huge advantage was the friendly and professional staff. A special shoutout to Willie Howard at the front desk! He went above and beyond to make our stay enjoyable. From patiently answering my questions about the neighborhood to recommending hidden gem restaurants, his helpfulness made a big difference.
Speaking of restaurants, the Upper East Side is a foodie paradise. Trendy cafes are within walking distance of the hotel. No matter my craving, we never had to stray far for a delicious meal. Plus, with the metro station just a block away, venturing further afield in NYC was a breeze.
The Courtyard itself offered clean and comfortable rooms, and great amenities. It provided a comfortable and convenient haven to return to after a day of exploring the city. Central Park's sprawling beauty was just a short stroll away, perfect for a morning jog or a relaxing afternoon picnic.
Overall, our stay at the Courtyard New York Manhattan/Upper East Side was a delightful experience. If you're looking for a comfortable and convenient base to explore NYC's Upper East Side, this hotel is a perfect choice.
A huge advantage was the friendly and professional staff. A special shoutout to Willie Howard at the front desk! He went above and beyond to make our stay enjoyable. From patiently answering my questions about the neighborhood to recommending hidden gem restaurants, his helpfulness made a big difference.
Speaking of restaurants, the Upper East Side is a foodie paradise. Trendy cafes are within walking distance of the hotel. No matter my craving, we never had to stray far for a delicious meal. Plus, with the metro station just a block away, venturing further afield in NYC was a breeze.
The Courtyard itself offered clean and comfortable rooms, and great amenities. It provided a comfortable and convenient haven to return to after a day of exploring the city. Central Park's sprawling beauty was just a short stroll away, perfect for a morning jog or a relaxing afternoon picnic.
Overall, our stay at the Courtyard New York Manhattan/Upper East Side was a delightful experience. If you're looking for a comfortable and convenient base to explore NYC's Upper East Side, this hotel is a perfect choice.
Read more
Date of stay: April 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Ames, General Manager at Courtyard New York Manhattan/Upper East Side
Responded Apr 14, 2024
Blaze, it's heartening to hear that your stay at Marriott Courtyard New York Manhattan/Upper East Side was such a pleasant experience driven by comfort and ideal location. We're pleased that you found our team members, like Willie Howard, able to make your stay enjoyable and that you found our guidance valuable. Moreover, we're thrilled to learn you enjoyed the gastronomic delights of the Upper East Side, along with the ease of access to the metro station. We aim to provide a sanctuary offering cleanliness, comfort, and great amenities, so we're glad you found our accommodations to your satisfaction. Lastly, the proximity to Central Park indeed proves to be a benefit for many of our guests. We appreciate your recommendation and would be pleased to welcome you back for another great stay at Marriott Courtyard New York Manhattan/Upper East Side.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall this property was OK. Underwhelming in many aspects especially upkeep of the rooms! My adult daughter and I try to visit NYC a couple times a year and stay in a different neighborhood each time. We have never stayed up here and were a bit concerned about being disconnected because it is 92nd and 1st Ave. But the location except for the long walk to the subway was actually our favorite. There is a lot of places to eat and shop and it’s quiet but does not take away from the NYC vibe that we love. However the hotel needs much improvement as one reviewer stated how the slow the elevator is. We were on 14th floor. And if you’re in a hurry stay on a lower floor. Also upon entering our room we found no soaps at all. Luckily housekeeping was on the floor and she didn’t realize it was empty. OK. Maybe she would have noticed had she actually cleaned the bathroom. Sorry. No pics. But there was a lot of hair that was not ours that she cleaned up. The fixtures throughout the room need a lot of attention. There was a stain on one of the lamps. Chipping wood and paint on door frames. The fridge cabinet door was hanging basically by one hinge. Overall just not what someone would expect in a normally $350 a night hotel. Luckily I was able to use my government discount and got the room for $220 a night but is still a lot for the lack of cleaning and attention the rooms need. We did not complain to the front desk as I wasn’t disgusted with the room. This is really just for anyone looking to stay here so they are aware. I hope these issues get resolved because as a Bonvoy Silver Elite member I would like to stay at this location again
Read more
Date of stay: July 2022Trip type: Traveled with family
Room Tip: Long walks to the subway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side
Responded Jul 12, 2022
We appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Beware the early departure fee, and that there is self-serve check-in to the valet, and a high price of $99."Read full review
"Never book to this hotel unless you don’t want to speak or ask for any recommendations or information to public transfer or activities."Read full review
"Try the Bakery Michaeli on 90th and First Avenue and have a Feirro Cookie. Find Willie if you have a question or concern at the front desk. "Read full review
…
PRICE RANGE
$249 - $445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott new york manhattan / upper east side hotel new york city, courtyard upper east side, courtyard new york city, new york city marriott, new york city courtyard
LOCATION
United StatesNew YorkNew York CityUpper East Side / Yorkville / Manhattan
NUMBER OF ROOMS
226
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCOURTYARD NEW YORK MANHATTAN/UPPER EAST SIDE - Updated 2025
Frequently Asked Questions about Courtyard New York Manhattan/Upper East Side
Which popular attractions are close to Courtyard New York Manhattan/Upper East Side?
Nearby attractions include East River Waterfront Esplanade (0.2 miles), Church of the Holy Trinity (0.2 miles), and East End Bar & Grill (0.3 miles).
What are some of the property amenities at Courtyard New York Manhattan/Upper East Side?
Some of the more popular amenities offered include free wifi, a fitness center, and a business center.
Which room amenities are available at Courtyard New York Manhattan/Upper East Side?
Top room amenities include a flat screen TV, a desk, and a sofa.
What food & drink options are available at Courtyard New York Manhattan/Upper East Side?
Guests can enjoy a snack bar during their stay.
Is parking available at Courtyard New York Manhattan/Upper East Side?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Courtyard New York Manhattan/Upper East Side?
Conveniently located restaurants include San Matteo Pizza Espresso Bar, Nick's, and Cafe D’alsace.
Are there opportunities to exercise at Courtyard New York Manhattan/Upper East Side?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Courtyard New York Manhattan/Upper East Side?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New York Manhattan/Upper East Side offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard New York Manhattan/Upper East Side?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Courtyard New York Manhattan/Upper East Side?
Many travelers enjoy visiting United Nations Headquarters (2.5 miles), Theodore Roosevelt Birthplace National Historic Site (3.7 miles), and Hamilton Park (3.8 miles).