Courtyard New York Manhattan Upper East Side
1,080 reviews
#319 of 508 Hotels in New York City
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard New York Manhattan Upper East Side
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#319 of 508 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Come stay at Courtyard by Marriott New Manhattan/Upper East Side, a hotel in New York City set along the East River close to all of the top destinations in Manhattan. We reside in an upscale neighborhood just a short walk from The Metropolitan Museum of Art, Madison Avenue and Central Park.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Snack bar
Children's television networks
Business Center with Internet Access
Conference facilities
Steam room
Paid public parking nearby
Wifi
Fitness / spa locker rooms
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Russian, Spanish, Hindi and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
410 East 92nd Street, New York City, NY 10128-6881
Getting there
86th StNew York City Subway7 min
96th StNew York City Subway6 min
Rental CarsSee rental cars from $31/day
1,080Reviews56Q+A100Room tips
Reviews
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Popular mentions
As I had things to do at a nearby senior home and wanted to minimize the chances of not only my contracting COVID-19 but also the possibility exposing a very vulnerable group of people to the disease, I booked this hotel because their website states 'Face coverings are required in all indoor public areas'. However, during my stay, there were several instances when guests and even staff were not wearing face coverings. Once when I approached a man in the elevator who was not wearing a face covering, his reply was "then get your ass off the elevator" which I did. I talked to the manager, Martyn, about my concerns and he assured me he would have a discussion with the staff. Either he was giving me lip service or the staff ignored his recommendations as throughout my stay I still witnessed several instances where both the staff and guests were not wearing face coverings. One evening the reception expressed annoyance when I told her there was a guest in the lobby who was not wearing a face covering. She did nothing about it. In the end, after I had finished my business, I cut my stay short as the hotel failed to do as stated on their website and I did not want to risk contracting COVID-19 so I could visit my friends who lived in the city. To add insult to injury, when checking out, the receptionist appeared annoyed when I asked her to print out my invoice, she kept saying it was sent in an email. At my insistence, she finally printed it and I noticed that my first night (booked as a separate reservation) was not included. Then she seemed to reprimand me as she said 'you should have told me in the first place'. I never received an email with the invoice for that first night. Oh, the housekeeping staff were friendly and provided very good service.…
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Helpful
Responded 5 weeks ago
We appreciate you taking the time to share your feedback. We deeply regret the challenges you had during your time with us and that your stay was anything less than ideal. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This hotel has the best staff in New York. Mr. Willie is truly AMAZING. He's the most courteous, informative and professional front desk staff I've come across. Dealing with COVID is very stressful on everyone But the staff at the Courtyard Marriott in New York Manhattan Upper East Side are doing an amazing job maintaining social distancing and cleanliness.
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Date of stay: August 2020Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: rooms on the upper floors have a better view.
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Helpful
Responded Aug 18, 2020
Thanks for the fantastic review! It's excellent you had such an amazing stay at Marriott Courtyard New York Manhattan/Upper East Side! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Have a beautiful day!
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I live nearby but needed to get out of my apartment for a couple days so I stayed from Aug 7 - Aug 11. I couldn't have picked a better hotel. The staff was very accommodating and friendly which I definitely appreciated. My room was clean and there's hand sanitizers at the doors and by the elevators.
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Date of stay: August 2020
Location
Cleanliness
Service
Helpful
Responded Aug 15, 2020
Thanks for the wonderful review! We're thrilled you had such a fantastic stay at Marriott Courtyard New York Manhattan/Upper East Side! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!
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My husband an I had a great time at courtyard Marriott upper east side hotel. The place was very clean nice an Quiet. Willie was one of the staff that works at the front desk. He was amazing. He has outstanding hospitality.
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Date of stay: July 2020Trip type: Traveled as a couple
Helpful
Responded Aug 3, 2020
Thanks for the great review! We're delighted to hear that you had such an outstanding experience with our team at Marriott Courtyard New York Manhattan/Upper East Side! It's wonderful that Willie provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experience! Thanks for sharing and have a terrific day!
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I have visited this Marriot five times . Each time I enjoyed this Marriot for many reasons. The reason I will continue to visit this location is the way I was treated by the front desk. During most recent trip I had questions regarding incoming and out going packages and considerations with covid. The gentleman who addressed my issues was Mr. Willie Howard. Mr. Howard was a most reserved and friendly. He answered each question as if I were the only guest at his hotel. As each guest came into the lobby he addressed them never missing a beat. This was the best service one could hope for from a hotel. Thank you Michele P
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Helpful
Responded Jul 17, 2020
Thank you for the outstanding review, Deltatina! We're delighted your experience at Marriott Courtyard New York Manhattan/Upper East Side was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!
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PRICE RANGE
$147 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott new york manhattan / upper east side hotel new york city, courtyard upper east side, courtyard new york city, new york city marriott, new york city courtyard
LOCATION
United StatesNew YorkNew York CityUpper East Side / Yorkville / Manhattan
NUMBER OF ROOMS
226
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Claim Your Listing Frequently Asked Questions about Courtyard New York Manhattan Upper East Side
Which popular attractions are close to Courtyard New York Manhattan Upper East Side?
Nearby attractions include Gracie Mansion (0.3 miles), East River Waterfront Esplanade (0.2 miles), and Church of the Holy Trinity (0.2 miles).
What are some of the property amenities at Courtyard New York Manhattan Upper East Side?
Some of the more popular amenities offered include free wifi, a fitness center, and a business center.
What food & drink options are available at Courtyard New York Manhattan Upper East Side?
Guests can enjoy a snack bar during their stay.
Is parking available at Courtyard New York Manhattan Upper East Side?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Courtyard New York Manhattan Upper East Side?
Conveniently located restaurants include San Matteo Pizza Espresso Bar, Nick's, and Cafe d'Alsace.
Are there opportunities to exercise at Courtyard New York Manhattan Upper East Side?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Courtyard New York Manhattan Upper East Side?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New York Manhattan Upper East Side offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard New York Manhattan Upper East Side?
The staff speaks multiple languages, including English, Spanish, Russian, Portuguese, Hindi, and Korean.
Are there any historical sites close to Courtyard New York Manhattan Upper East Side?
Many travelers enjoy visiting Hamilton Park (3.8 miles), Theodore Roosevelt Birthplace National Historic Site (3.6 miles), and United Nations Headquarters (2.5 miles).
Is Courtyard New York Manhattan Upper East Side accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.