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Room Mate Grace

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125 West 45th Street, New York City, NY 10036-4004
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Traveler (1064)
Room & Suite (494)
Pool & Beach (59)

About

#107 of 509 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
A hidden gem in the heart of Times Square, Room Mate Grace is located nearby Bryant Park, Broadway, and Rockefeller Center. Room Mate Grace is the stylish solution for the savvy traveler who wishes to experience the sophistication and fun New York has to offer. Room Mate Grace features a unique lobby and event space, complete with an indoor pool, sauna, and steam room. The 24 hour kiosk is stocked with everything from the most basic supplies to the most decadent treats. Stadium stairs lead to the mezzanine level, a haven for VIPs in the evening and early risers heading off to work who enjoy continental breakfast in style and comfort. The mezzanine doubles as meeting space for those looking to work creatively.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Steam room
24-hour security
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Taxi service
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Telephone
Minibar
Flatscreen TV
Bath / shower
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
542Restaurantswithin 0.3 miles
258Attractionswithin 0.3 miles
1,830Reviews171Q+A100Room tips
Traveler rating
  • 1,095
  • 535
  • 138
  • 35
  • 27
Time of year
Traveler type
Language
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Popular mentions
Corey R wrote a review Oct 2020
1 contribution1 helpful vote
Expect customer service to ignore your emails and steal your money. They promised a refund, but it never appeared and they have cut all contact. I would not recommend this hotel to anyone, ever. Stay in a hostel and save your money.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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jaffs wrote a review Mar 2020
Newcastle upon Tyne, United Kingdom328 contributions117 helpful votes
+1
Visited this hotel 4 years ago with my husband and when booking again for a trip with my sister I didn’t hesitate in booking this hotel again . We booked a twin room as we didn’t want to share a bed and it was a cute little room. Beds were comfy and room was clean . Bathroom is a great size with a good shower , bit weird having the sink in the main room though. storage was a bit of an issue e.g there are no drawers for underwear etc . Toiletries were included which is great if you don’t want to take your own , bath towels are very small , they didn’t go round me :( There’s a kettle and tea, coffee etc . Electronic Safe in the room is free to use. Television has loads of channels . Obviously the room is quite compact as most rooms are in New York but we just used it as a base , as who wants to stay indoors in New York?! Room was super quiet , we were at the back of the building so heard no traffic noise. Hotel staff were very friendly and helpful. Hotel has a small swimming pool but we never used it , my sister used the gym which she said was adequate for what she needed. We got a free WiFi device from the hotel that gave us free WiFi all around New York which was fantastic , you just need to ask for it at reception. Times Square is literally steps away so a great base to explore. We had a great time and it was good value.
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Date of stay: February 2020Trip type: Traveled with family
2 Helpful votes
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Response from adiaz2017, General Manager at Room Mate Grace
Responded Mar 17, 2020
Dear guest. Thank you so much for taking the time to write a review about your stay with us, and honoring us with such high score. It was a pleasure to welcome you and your sister back! I'm delighted that you had another wonderful experience. Happy you especially enjoyed our location and our exclusive WiMate service, and that you felt so well cared for by our team. We are proud to be at the top of your list and hope to see you again next year. Warmly, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel a.diaz@room-matehotels.com
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Seethesights1 wrote a review Mar 2020
Kent, United Kingdom21 contributions3 helpful votes
Whilst searching for somewhere central reasonably priced this small boutique hotel fitted the bill Excellent location....5 mins from Time Sq. Quirky & funky with great service. An absolute recommend The staff could not be more helpful & friendly And the WiRoom portable WiFi on free loan from reception is a must when out n about vlogging & blogging!! A superb breakfast selection sets you up for the day Cannot fault in any way!!
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Date of stay: March 2020Trip type: Traveled with family
2 Helpful votes
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Response from rmgracefrontoffice, Front Office Manager at Room Mate Grace
Responded Mar 10, 2020
Thank you for taking the time to share your recent experience with us and other travelers. I am delighted to hear you consider RoomMate Grace to be a hidden gem in Midtown! Many of our guests rave about our centralized location, and I am very happy to hear you also agree. Our portable Wi-Fi device makes it very convenient to explore the city, and stay connected, I'm happy to hear you were able to utilize that service. Please contact me directly whenever your travel plans brings you back to NYC, and we'll do our best to make your next stay as memorable and enjoyable! Kind Regards, Juliana Ruiz Front Office Manager grace.fom@room-matehotels.com
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Νίκος Κ wrote a review Mar 2020
Thessaloniki, Greece218 contributions38 helpful votes
Really good hotel...2’ from Times Square and 5’ from 5th avenue Really healthful reception..we had great room with beautiful view..The only 2 bad things was the elevator,too slow and a smell in the room..like bleech
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
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Response from rmgracefrontoffice, Front Office Manager at Room Mate Grace
Responded Mar 10, 2020
Thank you for taking the time to share your recent experience with us and other travelers. I am delighted to hear you enjoyed our centralized location. I also agree, we are located near many attractions, theaters, and subway stations, which makes it very convenient to explore the city. We appreciate your feedback as it allows us to learn and improve our service. We would love the opportunity to welcome you back in the near future. Kind Regards, Juliana Ruiz Front Office Manager grace.fom@room-matehotels.com
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Tom Price wrote a review Mar 2020
42 contributions13 helpful votes
We stayed here for 8 nights and overall we had a good time. But a lot of small things added up during our stay that could definitely be improved for future guests. We were visiting from Australia. Pros: + Great Location - Walking distance from times square and Rockefeller centre for easy subway. + Friendly Front Desk + Good Security + Comfortable Bed Cons: - We had to ask every day for Tea/Coffee station to be re-stocked with tea bags in our room. - No Laundry - The website advertises laundry services, but it’s just dry cleaning. (Mr Green’s Laundry nearby is great for wash/dry/folding services though). - One morning there was an overpowering Vomit Smell in the Hallway - Our room wasn’t serviced one day, despite staff being told of the toilet being blocked in the morning. - Bar Decor is atrocious and Terrible Drinks, literally so bad and expensive, don’t use the drink voucher in your room. - Tv Cable Went Down for a Night (Not hotel’s fault but still affected our stay) Overall we’d probably try somewhere else next time we’re in NY.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from adiaz2017, General Manager at Room Mate Grace
Responded Mar 6, 2020
Dear guest. First of all, I would like to thank you for taking the time to write such candid review about your experience with us. I'm pleased that our location was a great fit and that you felt warmly taken care of by our bell staff. I do regret to hear about the issues in your room and with housekeeping-- please know that this does not reflect our high standards. We hope to have the chance to host you again to earn your full trust. Warmly, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel a.diaz@room-matehotels.com
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PRICE RANGE
$142 - $407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
room mate grace hotel new york city, hotel qt new york, qt hotel new york
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
139
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Frequently Asked Questions about Room Mate Grace
Which popular attractions are close to Room Mate Grace?
Nearby attractions include Top of the Rock (0.2 miles), Broadway (0.1 miles), and Bryant Park (0.2 miles).
What are some of the property amenities at Room Mate Grace?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Room Mate Grace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Room Mate Grace?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Room Mate Grace?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Room Mate Grace?
Conveniently located restaurants include Los Tacos No. 1, Le Bernardin, and Gabriel Kreuther.
Are there opportunities to exercise at Room Mate Grace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Room Mate Grace?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Room Mate Grace?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Room Mate Grace?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.5 miles), World Trade Center Memorial Foundation (3.5 miles), and Hamilton Park (2.0 miles).
Is Room Mate Grace accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.