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WestHouse Hotel

201 W 55th St A 2-min Walk From Carnegie Hall, New York City, NY 10019-5203
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Traveler (713)
Room & Suite (540)
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About

#145 of 498 hotels in New York City
Location
4.8
Cleanliness
4.5
Service
4.5
Value
4.2
Extraordinary among luxury hotels in Manhattan, WestHouse Hotel New York is a true "house away from home," a gracious retreat blending the plush comforts of an elegant Uptown apartment with the refined luxuries of a boutique hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Taxi service
Business Center with Internet Access
Meeting rooms
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Price:25% off room rate

Location

201 W 55th St A 2-min Walk From Carnegie Hall, New York City, NY 10019-5203
WestHouse Hotel
3,167Reviews0Q+A100Room tips
Traveler rating
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Janice J wrote a review Apr 11
2 contributions1 helpful vote
Totally Amazing , Location perfect , staff unbelievable! We recently took a trip from Northern Ireland and on arriving we were met by Paige ! What a welcome and an amazing start to our trip ! It’s like being at home so welcoming ! Hotel is so central and the New York City pass is a must such a saving ! Food in the hotel was really good We had a family room and it was so perfect ! I have to say I can’t wait to come back it really is a fantastic city made even More great by Paige and the team at the west house hotel Thankyou
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erik Palmer, General Manager at WestHouse Hotel
Responded 1 week ago
Janice, we appreciate your glowing review following your recent journey from Northern Ireland. We're elated to hear that Paige provided such a warm welcome, setting a positive tone for your stay at the WestHouse Hotel New York. It's heartening to note that you felt our location was prime and you found our dining options enjoyable. It's delightful to learn you found our family room perfect. Indeed, our team members, including Paige, strive to make each guest's experience memorable. We're thrilled to know they added to the enjoyment of your visit to the spectacular city. We eagerly anticipate your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet55519545048 wrote a review Apr 6
1 contribution
This hotel has the most superb staff of any I have ever experienced anywhere! I happened upon this hotel while in a challenging situation. Everyone went so far above and beyond to help me that I thought it necessary to post a review (which I rarely do). I am truly overwhelmed by the kindness and graciousness of the staff.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erik Palmer, General Manager at WestHouse Hotel
Responded 1 week ago
Jet55519545048, thank you for taking the time to share your experience at WestHouse Hotel New York. We're thrilled to hear about your encounters with our team members and their eagerness to assist you during challenging circumstances. It is our utmost priority to ensure our guests feel valued and supported. We greatly appreciate your kind words and look forward to welcoming you back on your next visit to New York.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tariq a wrote a review Mar 2024
3 contributions1 helpful vote
Extremely happy to have stayed here. The views of the terrace were outstanding and the staff were beyond nice! The amenities were a huge bonus. Also, I did want to give a huge thank you for everyone who helped me so much! Thank you Erikka for being above nice to us and caring for us and making us feel like family. Definitely coming back here!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded 4 weeks ago
112tariqa, it's heartening to hear such enthusiastic feedback about your stay at WestHouse Hotel New York. We're pleased you enjoyed the views from our terrace and were impressed by our range of amenities. Our team members, including Erikka, certainly aim to create a familial atmosphere and it's excellent to know this was a high point for you. We eagerly anticipate your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sean wrote a review Mar 2024
Baltimore, Maryland1 contribution
First off, the staff is VERY professional. Amina and the entire front desk team was accommodating and very cordial. They were honest about what they could do and could not do. That’s all I ask as someone that travels frequently. The hotel was very clean and the amenities were good. Excellent mid town choice that won’t break the bank.
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Date of stay: March 2024Trip type: Traveled on business
Room Tip: Great bar literally across the street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 11, 2024
It's rewarding to read such positive feedback about your experience at WestHouse Hotel New York. We're thrilled to hear our team members, especially Amina, were able to meet your needs with their professionalism and honesty. Your compliments about our cleanliness and convenient amenities are deeply appreciated. It's wonderful to know we're your top choice in the mid-town area for value for your money. We're looking forward to welcoming you back on your next frequent trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary wrote a review Mar 2024
2 contributions
The hotel staff were very accommodating and provided great service, especially Vanessa. The room was clean and the food and drink service was great. Thank you for the upgrade as well! It’s also right near Central Park and in a convenient location.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 11, 2024
Mary, we are thrilled to hear that your stay at WestHouse Hotel New York exceeded expectations. It's wonderful to know you appreciated our attentiveness, particularly from Vanessa. We're also pleased you enjoyed our food and drink services and found our location convenient. We are looking forward to your next visit, possibly with another delightful room upgrade!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mobile22858701189 wrote a review Mar 2024
2 contributions1 helpful vote
Amazing hotel , great location . Our suites were perfect . You do pay a service fee of 55 per person which includes a happy hour , last night was Mexican food , includes beer , wine ,Preseco , soda . Service was excellent , clean rooms and overall a very nice atmosphere .
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: If you have a family great place , for $55 service fee per person, kids under 12 free, includes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 11, 2024
It's fantastic to hear that your experience at WestHouse Hotel New York was remarkable and worthy of a 5-star review! We're delighted you found our location advantageous and the suites met your expectations wonderfully. Furthermore, we're pleased that you enjoyed the inclusive amenities, like the diverse happy hour offerings. Our team takes pride in delivering excellent service and maintaining clean, comfortable rooms. We appreciate your compliments on the overall ambience. Looking forward to welcoming you back for yet another amazing stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Romina R wrote a review Mar 2024
7 contributions1 helpful vote
The hotel has a great location and welcoming lobby. The receptionist was not. She called a manager in order to fix a misunderstanding since this boutique hotel is part of two others in the same building. The room had no view. The AC was noisy during all the night and no amenities but two bottles of water. In my opinion, it’s overpriced and reception staff should be more accommodating. The breakfast reminded me to cruises’ ones, where people are dressed to go to the swimming pool not to a fancy terrace lounge. I love the well dressed folks!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: If you are in a hurry to go to a meeting, avoid breakfast because it’s too crowded and you’ll...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 11, 2024
Romina, thank you for sharing your feedback. It's encouraging to learn that you appreciated our central location and inviting lobby. We regret to hear about your experience with the accommodation process and the room aspects. Our team is committed to providing excellent service and will take your comments as an opportunity to improve. As for your take on breakfast, we aim to provide an atmosphere that suits all types of guests and their varying preferences. Thank you again for your insights, we hope for the chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fchiai998912 wrote a review Mar 2024
1 contribution
Great hotel. Location was perfect, close to Time Square, Central Park and the subway. This hotel is beautiful. Staff are warm and friendly, genuinely there to help with any request. Breakfast and Happy Hour are superb. Finally, hotel is exceptionally clean and the linens are top notch.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 8, 2024
Fchiai998912, thank you for your glowing review. We're delighted to hear how much you appreciated the prime location of WestHouse Hotel New York, conveniently near Times Square, Central Park, and local transit. Also, it's always a pleasure to hear commendations about our dedicated team members. We strive to provide the most earnest service possible, from fulfilling requests to organizing breakfast and Happy Hour, and we're thrilled to know we achieved this during your stay We are proud of our diligent housekeeping team and take no small amount of pride in the cleanliness of our establishment as well as the quality of our linens. We hope to have the pleasure of welcoming you again soon. Thank you, once more, for your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cinthya G wrote a review Mar 2024
Itu, SP33 contributions4 helpful votes
Our flight arrived early as usual, they let us leave our luggage there so we can walk around the city , before the room was available. They always have a nice hot chocolate, it was very cold when we were there, this was a nice touch. Breakfast good, not fantastic, could have more variety of fruits, but very cozy place to have breakfast, sometimes crowded but nice . The gym is perfect, lots of treadmills. The location is PERFECT. The only thing they didn’t get a 5 stars it is because they don’t have a coffe machine in the e room. Most of the hotels has it.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 8, 2024
Cingiordani, it's great to know you appreciated the early luggage service, hot chocolate, and our gym facilities at WestHouse Hotel New York. We're glad you found our location to be optimal. In regards to breakfast variety and in-room amenities, your suggestions have been noted for continuous improvement. Stocking each room with a coffee machine is a suggestion we're taking into serious consideration. Hoping to serve you during your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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520jonathan wrote a review Mar 2024
Yorktown Heights, New York2 contributions1 helpful vote
Nick & Moe at the reception - Home Run! Room - Home Run! Breakfast & Evening Beer, Wine, Food - Home Run! Staff, Location, Hospitality - Home Run Let's just call the West House a Grand Slam of the place to stay in Manhattan!!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_generalMan, General Manager at WestHouse Hotel
Responded Mar 8, 2024
Jonathan, we're thrilled to read your compliments about WestHouse Hotel New York! It's great to know that your interactions at the front desk with Nick and Moe, as well as the room, culinary offerings, and local atmosphere met all your expectations. Knowing that you view us as the 'Grand Slam' of Manhattan accommodations is truly a heartwarming endorsement for us. We appreciate your enthusiastic feedback and look forward to your future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$350 - $553 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WESTHOUSE HOTEL - Updated 2024 Prices & Reviews (New York City)

Frequently Asked Questions about WestHouse Hotel
Which popular attractions are close to WestHouse Hotel?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Jersey Boys (0.2 miles).
What are some of the property amenities at WestHouse Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at WestHouse Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at WestHouse Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at WestHouse Hotel?
Yes, parking is available to guests.
What are some restaurants close to WestHouse Hotel?
Conveniently located restaurants include Angelina Bakery Times Square, La Grande Boucherie, and Jams.
Are there opportunities to exercise at WestHouse Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at WestHouse Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does WestHouse Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at WestHouse Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to WestHouse Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.0 miles), World Trade Center Memorial Foundation (4.0 miles), and Hamilton Park (2.0 miles).