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Hyatt Centric Times Square New York

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135 West 45th Street, New York City, NY 10036-4004
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Traveler (2411)
Room & Suite (1518)
Dining (186)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Times Square New York
Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#120 of 540 in New York City
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Silver level
Live the ultimate New York lifestyle at the sophisticated Hyatt Centric Times Square New York. You’ll feel like a privileged Manhattanite from the moment you walk into your city pied-a-terre, just steps from the business district and famous attractions such as Broadway theaters, Radio City Music Hall, Rockefeller Center and the New York Public Library. Rest assured that yours will be no typical Manhattan hotel room either. Your chic apartment-style retreat, relaxing while reflecting the thrill of city life, will greet you with magnificent floor-to-ceiling windows and eye-catching original, city-themed art, including a colorful and comfy custom-designed pop-art lounge chair. Stay comfortably, confidently and most of all - stay Centric.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Rooftop terrace
Parking
Wifi
Restaurant
Complimentary Instant Coffee
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
On-demand movies
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
573Restaurantswithin 0.3 miles
278Attractionswithin 0.3 miles
6098Reviews368Q+A100Room tips
Traveler rating
  • 3,852
  • 1,564
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  • 142
  • 121
Time of year
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Popular mentions
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Most Recent
Dean S wrote a review Yesterday
1 contribution
Hakim was a fantastic bartender. Fast, friendly and personal able. He catered to our group and made sure everyone was taken care of. Also remembered everyones name. Made the entire group feel at home and gave the best drinks in town. The best!
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Date of stay: May 2022Trip type: Traveled
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Ricardo B wrote a review Yesterday
San Antonio, United States2 contributions1 helpful vote
I guess it's New York, so don't expect nothing fancy unless you are willing to spend a whole lots of money. Hyatt hotels that I have stayed at in Texas have beautiful rooms and great breakfast. The good thing about the Hyatt Centric, it's location and friendly staff. They were very helpful with directions and how to use the subway.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Gretchen S wrote a review Yesterday
Oakton2 contributions1 helpful vote
Great hotel. Super friendly staff and wonderful room! Comfortable bed! Great toiletries too. So close to the theaters; great restaurants and Grand Central, MOMA, Rockefeller Center and much more! I will definitely stay again!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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1 Helpful vote
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lfreeman3 wrote a review Yesterday
Memphis, Tennessee1 contribution1 helpful vote
Top Notch grade A from check in till check out. Rooms are very nice, wonderful hot water in the rain shower. You will not be disappointed...... The Staff was exceptional from telling us how to ride the subway to giving us the best way to the airport.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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1 Helpful vote
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Kreedmd wrote a review May 23
Nashville, Tennessee1 contribution
The hotel is excellent, no complaints. However, the bar service is poor- but in a pinch the food is good. However, if you can, there are so many other options. It is NYC and there are many other options.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded yesterday
Dear Kreedmd, We appreciate you taking the time to share your experience. So sorry to hear that your experience in Bar54 was not a positive overall and thank you for providing us the opportunity to work with our team to improve. We hope you will allow us a chance to host you once again so that we are able to deliver an experience that exceeds your expectations in all aspects. If you would like to discuss your experience in more detail please do not hesitate to reach out to us at Timessquare@hyatt.com
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sandraridings wrote a review May 22
Lancashire, United Kingdom2 contributions
Stayed here for 5 nights. 2 double beds on a high floor. The hotel is 2 mins away from times square, very friendly staff, very clean rooms. Plenty of towels, excellent hair dryer and iron / board. Toiletries and coffee/tea pods / water replenished every day whether we needed them or not. The room was spacious, the bathroom was spacious and luxurious. As with most hotels, I always find that the lighting in the bathroom is never bright enough, and the mirrors are placed away from the window light so its not that easy to sort you make up when getting ready for the day / night ahead. Considering we were so close to Time Square, the room was fairly quiet. Beds were comfortable. We stayed on 37th floor. We did pay a higher price for this hotel than I normally would as it was for a special birthday, but think it was worth it.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 2 days ago
Dear sandraridings, We are so delighted to hear that you enjoyed your time as our guest here at the Hyatt Centric Times Square. We appreciate you taking time out to share your experience here on Tripadvisor. Our team of colleagues derive so much motivation from hearing of experiences such as your own. Thank you for allowing us to host your special occasion. We look forward to welcoming you back again someday very soon!
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JennyfromRB wrote a review May 19
Redondo Beach, California1 contribution
I am 52 years old and have stayed at many hotels over the years. This hotel is among the cleanest and most modern I've ever stayed at. Everyone has their priorities about what they look for in a hotel. For my family it is cleanliness and this hotel honestly appeared to be brand new.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear JennyfromRB, Thank you so very much for your kind review and outstanding rating. We so appreciate you taking the time to share a positive experience here for all. It was a great pleasure hosting your stay here in our great city and we hope that when your travels return you to our area you will allow us to care for you as our guest once again!
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Sophia-slgjv wrote a review May 19
1 contribution
I booked a luxury solo holiday for myself and wanted somewhere great to stay; From the moment I walked in, I felt that it was going to be lovely; It was a mixed experience. The first suite was a bit of a disaster. There was a very bad chemical smell, the bedding wasn't tucked in and the duvet cover hadn't been done up. The plumbing was extremely noisy and the shower rattled. The bedside lighting didn't work and an engineer was sent out twice, very quickly but, it couldn't be fixed. I was offered another room. Second suite was lovely! Slightly dated but, very clean (which is the main thing), linen tucked in properly with pillow and mattress protectors. The Wi-Fi was a little unreliable and you can’t Chromecast much onto the TV. No bin liner for bin, which is a nuisance as there is nowhere to dispose of feminine hygiene products; Thankfully, I'd brought my own bin liners. There were no heated towel rails so, you couldn't wash anything and dry it yourself. Perfect built-in wardrobes with room for suitcases also. Not enough hangers but iron and ironing board provided. Fantastic A/C. The room was on the 'City View' side, which was incredibly beautiful. Very quiet, considering location and had fabulous views with the Chrysler Building and river etc. The subway is just round the corner. No restaurant at the moment but Bar54 (hotel roof) is ok. Service was great but the was food average. I sent mine back as undercooked and soggy. The staff gave free drinks and were apologetic, which was great. Starbucks and Walgreens are just over the road. Mc Donald's is also over the road, if you're desperate. It's easy to find something to eat locally. The hotel is very central and a short walk to 5th Avenue, all the sights and Central Park etc. Great security presence on doors so it felt secure. There was even someone to open the car door upon arrival and departure. The front desk staff were obliging. The pillows awful!! Had six and still had to use my jacket, travel pillow and both dressing gowns to slightly elevate myself. I had requested non-feather pillows but when I got there I was told that down pillows are the standard pillow. Definitely a mixed experience but, I would go back there tomorrow, if I could! Recommended hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear Sofia-slgjv, Thank you for your balance review and excellent rating. We are disappointed that we failed to exceed your expectations in all facets of your stay and will take your feedback to heart. We appreciate you taking the time to share so that we may create better experiences for our future guests. We hope to have the opportunity to welcome you as our guest again and deliver an even greater experience upon your return.
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Pegggus wrote a review May 17
152 contributions90 helpful votes
The hotel has it all! I stayed two nights on a quick weekend trip to NYC. For the first night I had a larger room with two Queen beds for me and my sister, and for the second I “downgraded” to a standard king. Both rooms were fantastic. The larger room was incredibly roomy for an NYC hotel room and had a coffee maker, fridge and a safe. The free bottles of water were a nice touch. The bathroom had a tub and a shower. Beds were comfy and the towels were nice. The standard king the next day was just as nice. Yea it was smaller but there was still a desk with a chair as well as an armchair. The floor in the bathroom was heated! This room was on a much lower floor than the two queens (46 vs 16) but there was no street noise to speak of. The elevators were fast (again, for nyc) and the only time there was a wait to speak of was at checkout time on Sunday. We did snag a reservation at Bar 54 and even though it was a bit rainy and very foggy it was a great experience. The drinks were delicious and the service was great. We did take our last drink out in the balcony and enjoyed the view (which would be spectacular on a nice night). One final note: the staff at the front desk were pretty terrific. It was just, all in all, a first rate experience. Highly recommend!
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Date of stay: May 2022Trip type: Traveled
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear Pegggus, We appreciate your kind comments and outstanding rating so very much. Reviews like your own are the ultimate reward for our colleagues, who are incredibly proud of their efforts to care for our guests. They will be so excited to hear they were able to deliver such a wonderful experience for your time as our guest. We appreciate you allowing us to host your stay and hope to have the opportunity to welcome you back again very soon.
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Tobias P wrote a review May 17
9 contributions1 helpful vote
Great spot to stay if you travelto Manhattan and you want to be central to all directions. You are located 80m away from times square. Also 2 Substations are close to your spot. 42nd with a lot of different lines for uptown and downtown. 49th with also some options. Would I stay there a 2nd time? Sure I would. From the bar on level 54 you have a great view over the city. For sure worth to spend some time there.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
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Location
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Trip type: Traveled
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear Tobiasp627, It was our great pleasure to host your stay here in our great city. Thank you for taking the time to share your experience here on Tripadvisor. Your comments will assist all of our travelers and we greatly appreciate that you will return to us again some day. We hope it will be soon!
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PRICE RANGE
$379 - $537 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hyatt Times Square New York
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Midtown
NUMBER OF ROOMS
487
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Frequently Asked Questions about Hyatt Centric Times Square New York
Which popular attractions are close to Hyatt Centric Times Square New York?
Nearby attractions include Broadway (0.08 miles), Bryant Park (0.2 miles), and Top of the Rock (0.3 miles).
What are some of the property amenities at Hyatt Centric Times Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Centric Times Square New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Times Square New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Centric Times Square New York?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hyatt Centric Times Square New York?
Conveniently located restaurants include Los Tacos No. 1, Megan’s Bar & Kitchen, and Tony's Di Napoli - Midtown.
Are there opportunities to exercise at Hyatt Centric Times Square New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hyatt Centric Times Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Centric Times Square New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Times Square New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Centric Times Square New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.5 miles), World Trade Center Memorial Foundation (3.5 miles), and Hamilton Park (2.0 miles).