Hyatt Centric Times Square New York
135 West 45th Street, New York City, NY 10036-4004
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Room & Suite (995)
Dining (186)
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About
#114 of 529 hotels in New York City
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Silver level
Live the ultimate New York lifestyle at the sophisticated Hyatt Centric Times Square New York. You’ll feel like a privileged Manhattanite from the moment you walk into your city pied-a-terre, just steps from the business district and famous attractions such as Broadway theaters, Radio City Music Hall, Rockefeller Center and the New York Public Library. Rest assured that yours will be no typical Manhattan hotel room either. Your chic apartment-style retreat, relaxing while reflecting the thrill of city life, will greet you with magnificent floor-to-ceiling windows and eye-catching original, city-themed art, including a colorful and comfy custom-designed pop-art lounge chair. Stay comfortably, confidently and most of all - stay Centric.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Taxi service
Rooftop terrace
24-hour security
Paid private parking nearby
Wifi
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Baggage storage
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Refrigerator
Flatscreen TV
On-demand movies
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
465Restaurantswithin 0.3 miles
286Attractionswithin 0.3 miles
Contact
135 West 45th Street, New York City, NY 10036-4004
Getting there
42nd St – Bryant ParkNew York City Subway4 min
Times SquareNew York City Subway4 min
Rental CarsSee rental cars from $39/day
6480Reviews374Q+A100Room tips
Reviews
Traveler rating
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Totally exceptional in all areas Highly recommended for its location and their ability to deliver such a wonderful service. Cleanliness of room and the maid service throughout our stay was thoroughly professional.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location to a lot of venues and stores to shops. The check-in process went smoothly and they were able to store our luggage while we go out to shop around until our room was available. I will return.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location. Just off Times Square. Easy in Easy out with Ubers. Close to everything and central to do what a tourist needs to do. If you are a walker, great central place to walk all over. We were on the 54th floor facing the H&M building and it was epic. Amazing views, kind staff. Room was clean and a great use of space. As a frequent traveler this hotel exceeded expectations. Gym was good and had 2 pelotons, free weights up to 50, kettlebells up to 40. Coffee bar in the base floor was very helpful for quick bites to eat.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Loved this hotel! Welcoming and helpful staff, great little lobby, tons of amenities. Wish I had made it to the gym or bar, but the view from my 21st floor corner room was stunning and the heated bathroom floor so lovely in the snowy and very cold weather. Neat, clean, and modern. Great location with easy access to subway, Rockefeller Center, Broadway, etc. It was low season, so very reasonable but we will certainly be back another time for a stay. Food options in hotel limited, but a plethora right outside the door! Rooftop Bar 54 breathtaking look at Times Square.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We loved this hotel and would definitely stay here again! We booked an oversized queen room (for 2 adults and 1 child) and it was fantastic, so much extra space compared to a normal NYC hotel room. Pros - very friendly customer service at front desk - excellent location, one minute walk and you’re in the middle of Times Square! 3 min walk to the Lion King - luggage storage available, no charge - very comfortable beds and our floor was very quiet, we didn’t hear any neighbours etc - store on main level was very convenient, but wish it was open longer hours (closed early Sunday/Monday) - Starbucks and pharmacy directly across the road and McDonalds right on the corner was also super convenient - free water and in room coffee was great, as well as the mini fridge - very clean and spacious room, housekeeping was excellent and very attentive, and toiletries in our room were refreshed daily so we never ran out of anything (shampoo, conditioner, body wash, soap and lotion were all very good quality) - also brought us robes and shower caps upon request - good security at elevator to ensure only guests accessing the hotel, provided added level of comfort Cons - elevator issues our first day so it took forever to get an elevator, but luckily it was fixed by our second day. It took 20 mins+ to get an elevator down and we were late for our dinner reservation… so we would have been really frustrated had this issue continued any longer. - no concierge, we asked for recommendations one day but were given a very generic answer… so we used trip advisor for everything after that!!…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Love this hotel! Love the people who work there! You can't ask for a better location. The staff at the hotel were so kind and helpful. You could tell that they love their jobs. Best customer service I've had in a long time. We stayed in a suite with a King bed. It was so spacious and super clean. Despite being right at Times Square, it was very quite. The housekeeper and the front desk staff were awesome. The only thing I wouldn't recommend is Bar 54. They advertise the 'best selfie' from the deck but the deck was closed and is closed all winter, so we weren't allowed to go out there. We also didn't have a seat by the window, which we had requested. I understand that just because we request a window seat doesn't automatically guarantee that we'll get one, but there were seats available and we were not allowed to switch (reason stated: they were filled up with reservations). However, when other people came in after us and asked to move seats, they were re-seated... and by the time we left (1 1/2 hours later when our time was up), there were still a ton of seats available. Despite that, I still give the hotel 5 stars. I didn't let that one experience ruin my stay!…
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear pam9245, Thank you for your kind review and outstanding rating. It was our great pleasure to host your visit to amazing NYC. We greatly appreciate you taking time out to share your experience and hope that you will allow us to host you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: - location: if you want to be in tourist central, this hotel can’t be beaten. - cleanliness: housekeeping is excellent and efficient, our room was cleaned to a high standard daily. - Quiet: despite being close to Times Square, our room was very quiet, no problems sleeping. Cons: - location: also a con as the hotel is basically IN Times Square with all the attendant problems (smell of drugs, loudness, bouncers in the lobby 24/7 presumably to keep guests safe). - room quality: the room is pretty tired. Bedding and duvet are the thinnest I’ve ever seen. Blood stains (admittedly tiny) on the bedding were a particular low point. - Amenities: there are none! No in-room dining option other than grabbing a bag of food from the ludicrously pricey downstairs deli. No restaurant at all. No glasses in the room, just plastic cups. This hotel has generally strong reviews. I’m not sure why. Perhaps this review is more a reflection of us than the hotel but we wouldn’t stay again. …
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear jpobrien2, Thank you for your feedback. We apologize that we failed to exceed your expectations during your time as our guest. Sounds as if we were not a good match for your needs and we would appreciate hearing how we could have better informed you of available services in the hotel prior to arrival. It was our pleasure to welcome you to Times Square and we hope that we will have the opportunity to welcome you back again someday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location to Times Square and Broadway shows. The room was very clean and spacious (for NY) enough for our family of 3. Noise was minimal and it was a great place to rest at the end of the day. Will stay again when we visit next!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 1 week ago
Dear Jen P, There is no greater reward for our team of colleagues than to hear that we will have the opportunity to welcome you back as our guest. Thank you for allowing us to host you and your family for your special visit to our amazing city. We understand that you have a variety of options and it was truly our pleasure to host your stay. We look forward to your return and hope that you will be back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location, two minutes walk from Time Square. Coffee shop, deli, bars and restaurants right on the doorstep. Staff could not do enough for you. Hotel was clean and excellent value for money. Would have no hesitation in recommending
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 1 week ago
Dear Denise4766, We greatly appreciate you taking time out to share such a positive experience here on Tripadvisor. We are so happy to hear that we were able to exceed your expectations for you stay here at the Hyatt Centric Times Square. It was our great pleasure to care for you as our guest and we hope that you will allow us to do so again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room conditions and views (especially in high floors over 30th floor which costs more) are awesome. But do not expect any dining experience here; this hotel does not have a full restaurant for breakfast, and the breakfast room service is absolutely overpriced for the value.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 1 week ago
Dear KSPR2023, We are sorry to learn of your disappointment here on Tripadvisor. We offer breakfast options through both In room dining and in our Market located off the main lobby as advertised on our website and all partner websites. There are a variety of hot and cold options available to our guests through both. We apologize that this came as a surprise and any suggestions you may have as to how we can more clearly outline available options for our guests would be greatly appreciated. We hope the remainder of your stay was outstanding and hope to have the opportunity to care for you as our guest again someday soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$316 - $532 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hyatt Times Square New York
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Midtown
NUMBER OF ROOMS
487
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Claim Your ListingHYATT CENTRIC TIMES SQUARE NEW YORK - Updated 2023 Prices & Hotel Reviews (New York City)
Frequently Asked Questions about Hyatt Centric Times Square New York
Which popular attractions are close to Hyatt Centric Times Square New York?
Nearby attractions include Broadway (0.08 miles), Bryant Park (0.2 miles), and Top of the Rock (0.3 miles).
What are some of the property amenities at Hyatt Centric Times Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at Hyatt Centric Times Square New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Times Square New York?
Guests can enjoy a rooftop bar, a lounge, and free instant coffee during their stay.
Is parking available at Hyatt Centric Times Square New York?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hyatt Centric Times Square New York?
Conveniently located restaurants include Los Tacos No. 1, Dos Caminos, and Megan’s Bar & Kitchen.
Are there opportunities to exercise at Hyatt Centric Times Square New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hyatt Centric Times Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hyatt Centric Times Square New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.5 miles), World Trade Center Memorial Foundation (3.5 miles), and Hamilton Park (2.0 miles).
Does Hyatt Centric Times Square New York have any great views?
Yes, guests often enjoy the city view available here.
Is Hyatt Centric Times Square New York accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.