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The Towers at Lotte New York Palace

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Traveler (559)
Room & Suite (473)
Dining (77)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“pomme palais”(44 reviews)
“anna marie”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from The Towers at Lotte New York Palace
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Offers from The Towers at Lotte New York Palace
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Reviews (1,324)
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1,211 results
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1,048
109
35
11
8
Show reviews that mention
All reviewspatrick's cathedralpomme palaisanna mariecorner suitenew yorkrockefeller centerthe main hotelroom serviceexecutive suiteguest experiencemadison avenuebeautiful roomfour seasonsthe entire staffcentral parkamazing hotelfavorite hotel
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1 - 5 of 1,211 reviews
Reviewed yesterday

When we visit NY we regularly come to this hotel! Perfect location and very helpful staff (we thank Isabela from concierge desk for her advice and help during our stay)! The room was very nice and the view from the room was amazing!

Review collected in partnership with this hotel
Thank oana_mdm
Reviewed 2 days ago via mobile

This hotel is fantastic and perfectly located in the heart of midtown. The staff are exceptional namely Jimm, Susan,Ann Marie,Clara and Tom. Jimm was extremely helpful and knowledgeable of where to go and what to do in the city and treated us like family. The...More

Thank petercintampa
Reviewed 2 days ago

My husband, son and I just returned from an absolutely amazing stay at The Towers at Lotte New York Palace! Stephanie and Daniel in the Sales office were wonderful to work with and gave us a room on the 44th floor with breathtaking water and...More

Thank dai219
Reviewed 2 days ago

My husband and I stayed at the Lotte for our 28th wedding anniversary. From the moment we arrived we were welcomed with smiles. We immediately were greeted by someone who asked if he could help us bring our bags to our room . Upon entering...More

Thank dmlasco61
Reviewed 5 days ago via mobile

A friend and I traveled to the city for a girls weekend and staying at the Lotte made everything that much better! Our room had a beautiful view, was decorated wonderfully and the hotel itself had everything we could have ever wanted or needed! The...More

Thank Kaleigh H
Response from nypalace, General Manager at The Towers at Lotte New York PalaceResponded 4 days ago

Dear Kaleigh H, Thank you for this amazing review! We are pleased to now be your new home away from home. Meghan is great and I am so happy she was able to make your stay amazing. We look forward to being apart of many...More

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Most Booked Properties in New York City
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$406 - $1,429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in New York City
#8 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$406 - $1,429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in New York City
#8 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (559)
Room & Suite (473)
Dining (77)
Business Center & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
JennyandRoss
March 6, 2018|
AnswerShow all 3 answers
Response from nypalace | Property representative |
Dear JennyandRoss, Thank you for your question! Yes, all our rooms are equipped with a hairdryer. We look forward to welcoming you to New York City! All the Best, Lotte New York Palace Team
0
Votes
Christian L
January 17, 2018|
AnswerShow all 5 answers
Response from | Reviewed this property |
Not sure about the pool. The have a spa on the 8th floor. Sauna too.
2
Votes
Laura G
October 30, 2017|
AnswerShow all 5 answers
Response from vilma marianel... e | Reviewed this property |
Yes there is, a parquin with valet, between the hotel and malony restaurant
0
Votes