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    The Towers at Lotte New York Palace

    455 Madison Avenue, New York City, NY 10022-6845
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    8/6/2017 8/7/2017
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    $895
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    Traveler (428)
    Room & Suite (373)
    Dining (53)
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    Overview
    • Excellent86%
    • Very good10%
    • Average2%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
    All hotel details
    Offers from The Towers at Lotte New York Palace
    Special Offer: Up to 50% off + Parking
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,029)
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    1 - 5 of 934 reviews

    Reviewed yesterday

    Last August, we spent three nights at the Lotte Palace. The experience was magnificent! This stay (and we're still at the venue) was not so wonderful. First, we weren't upgraded. OK, that's not the hotel's fault; we were lucky the last time, and the place...More

    Thank Dan S
    Hotel's Favorite
    Reviewed March 23, 2017

    My husband and I had an incredible experience with the Towers at Lotte New York Palace. Our room was gorgeous and had incredible views of the New York skyline--it actually overlooked St. Patrick's Cathedral. The hotel is in the perfect location for you to see...More

    2  Thank kateyhouck
    Response from nypalace, General Manager at The Towers at Lotte New York PalaceResponded March 31, 2017

    Dear kateyhouck, Thank you for sharing your amazing review! I am so delighted to hear that you had a special and memorable experience with us, from the incredible views from your room to the prompt and professional service you experienced from our In-Room Dining team....More

    Reviewed 1 week ago

    My daughter and myself so enjoyed NYC again during our 10 day trip there last week for Broadway shows, the eateries, the shopping etc. Definitely made all the more comfortable due to staying in this lovely, wonderful hotel with the cherry on top of this...More

    1  Thank Sam L
    Reviewed 1 week ago via mobile

    What's not to love. An amazing room, great location and fantastic staff. Everything was outstanding and special thanks to the front desk and front office. The towers is very special and have one at rarities you won't forget it!

    Thank GREG C
    Reviewed 1 week ago

    Stayed here 3 times now and from the moment you step through the doors, it's all smiles. The staff is happy to have you there for a night or a few days. The concierge is happy to go the extra mile to ensure your stay...More

    1  Thank ilproductions
    Response from nypalace, General Manager at The Towers at Lotte New York PalaceResponded 1 week ago

    Dear ilproductions, Thank you for taking the time to share your review with us! I am incredibly delighted to hear about your great experience during your visit! We strive to make all of our valued guests like you, feel welcome and right at home when...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $401 - $1,029 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in New York City
    • #6 Luxury Hotel in New York City
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 176
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Cheap Tickets, HotelsforEveryone and Cancelon so you can book your The Towers at Lotte New York Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    Add Photo Photos
    Traveler (428)
    Room & Suite (373)
    Dining (53)
    Hotel & Grounds (255)
    Bathroom (13)
    Business Center & Event Rooms (2)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit - spectacular skyscrapers
    like the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's paradise where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Restaurants
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    Pomme Palais
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    Nearby Attractions
    St. Patrick's Cathedral
    9,290 reviews
    .07 miles away
    Saks Fifth Avenue
    443 reviews
    .11 miles away
    St. Patrick's Old Cathedral
    179 reviews
    .09 miles away
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    Ask a question
    Questions & Answers
    VirginiaFamilyOfFive
    March 1, 2017|
    AnswerShow all 3 answers
    Response from Ralph R | Reviewed this property |
    I would contact the concierge.
    1
    Vote
    frankb2714
    February 20, 2017|
    AnswerShow all 4 answers
    Response from Anne T | Reviewed this property |
    No - sorry
    0
    Votes
    Room Tips
    "Upgrade to a suite!"
    Read review
    "Set a/c temp then leave on auto by controls on bedside. We prefer the west side for the views."
    Read review
    "Spend the few extra bucks and stay at the Tower portion of the hotel!! Whole different experience!"
    Read review
    "We love the view of St Patrick's Cathedral from the Lotte Towers!"
    Read review
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