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JW Marriott Essex House New York

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1,430 Reviews from our TripAdvisor Community

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Showing 1,258: English reviews
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked a weekend stay at JW Marriott Essex House to celebrate my fiancée 40th birthday. The room exceeded all of our expectations! The room was a corner suite, overlooking Central Park! The views were amazing! From the moment that we walked in to the hotel to the day we checked out everyone was very hospitable and kind to us.... More 

Helpful?
2 Thank Osmin A. H
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

My fiancé booked a two night stay at this prestigious hotel to celebrate my 40th birthday. The room exceeded my expectations! The room was a corner suite. It overlooked Central Park! The views were amazing! From the moment that we walked in to the hotel to the day we checked out everyone was very hospitable and kind to us! The... More 

Helpful?
1 Thank A TripAdvisor Member
Chattanooga
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

In every way, this hotel is as good as it gets. The location, the room, the amenities, and most of all the staff, like David the concierge, are outstanding. The Central Park South location is very convenient to the Park, museums, and trains. It is the best of the best.

Helpful?
Thank teak51
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear teak51, We greatly appreciate your kind words. We are thrilled to know you enjoyed your stay so thoroughly and we will be sure to pass along your comments to David and the rest of our colleagues. It is wonderful you were able to see so much of the city while you were staying with us. If you find yourself... More 

SF
Level Contributor
249 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First let me say that I have never been a Marriott fan but because my partner is we stay with Marriott while on business for him. Having said that I found this reticular Marriott property to be very lovely very tasteful and kept up very well. Some Marriott properties tend to be run down but this one was top notch.... More 

Helpful?
Thank SFjoe
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear SFjoe, First and foremost, Happy Anniversary! Thank you for your honest review. It is marvelous to hear your expectations were exceeded during your visit with us. It sounds like you were pleased with our spacious accommodations and courteous service, and we are thrilled we could help make your trip a special one. Next time you and your spouse are... More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

For this review, I consider Essex House's peers the Ritz-Carlton in Chicago and the JW Marriott in Hanoi. I'm platinum status with Marriott. I was in New York for the weekend with my wife for a friend's wedding. The theme for stay was that no request was met successfully on the first attempt. - Multiple attempts to get a room... More 

Helpful?
Thank Drew H
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Drew H, Thank you for your detailing your experience. We are troubled to hear you faced these uncharacteristic challenges during your stay. We are pleased you were eventually put in a room that met expectations, but we apologize for how long it may have taken. It is our priority to make each guest feel well taken care of, and... More 

Goldens Bridge, New York
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

As to give full disclosure I was born in NYC, went to college in the city, and now live just outside in Westchester County. Secondly stay at the Marriott brand often. Having said that this hotel is by far even for NY standards on the expensive side. Why? Location, location, location. It is situated on Central Park right in the... More 

Helpful?
1 Thank Thomas E
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Thomas E, Thank you for your review and for your loyalty to Marriott hotels. It is pleasing to hear you appreciated our wonderful location next to Central Park. We are delighted your room provided just what you and your wife needed to prepare for your event. If there is ever anything we can do to further improve to your... More 

Dallas, Texas
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

Ok so I feel like the odd one out here - this hotel was a HUGE letdown. Could it have been the decidedly unfriendly gentleman who barely grunted at us when he checked us in? Could it have been the horrendously dated room on the 7th floor with stained carpets and a generally dingy feel? I guess I just expected... More 

Helpful?
1 Thank queue18
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear queue18, We appreciate the time you have taken to write your review. It is marvelous to know you enjoyed our Art Deco lobby and proximity to Central Park. However, we are deeply troubled to hear that your stay did not meet expectations overall. It is a priority of ours to ensure that each guest has an exceptional experience, and... More 

New York City, New York
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 1 week ago

There are no words to describe how terrible your room service food it is, a Pseudo Ramen soup, machine made ice cream stored for years, I always stay at the Mandarin Oriental, I came back yesterday from Per Se and passed by SOUTHGATE, friday Night it was empty, you must pay attention to this Symptoms, you must change this from... More 

Helpful?
1 Thank EmanuelDeRothschild
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear EmanuelDeRothschild, Thank you for your thoughts. We regret to hear of the challenges you faced during your stay with us. Your feedback is greatly appreciated, and will be considered as we make improvements to our guest experience in the future. In the meantime, we invite you to contact us directly to discuss your visit at length. We look forward... More 

San Francisco
Level Contributor
119 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago

Essex House is a historical hotel located at one of the most beautiful spots of Manhattan. When I arrived after a long haul flight, I was politely greeted at the reception and provided with a room on the 7th floor. The room was spacious, but the other qualities were far from being expected for a $500 per night lodging. Smelly... More 

Helpful?
1 Thank War-chique
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear War-chique, Thank you for sharing your review. We are pleased our central location and exceptional service met your expectations. However, we regret that you faced certain uncharacteristic challenges during your stay. We hope once you moved rooms, you were much more comfortable. Next time you are in New York City, we would love to provide you with an improved... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This weekend was filled with memories that we will treasure, always. We selected the JW Marriott Essex House for the majestic views of Central Park - this was a surprise weekend for The Grand Mother -- we did not expect to be overwhelmed with outstanding service and an exceptional staff - truly spectacular. Thank you!

Helpful?
Thank Dana K
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $319 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#155 Luxury Hotel in New York City
#191 Family Hotel in New York City
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