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JW Marriott Essex House New York

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160 Central Park South, New York City, NY 10019
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1,361 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
San antonio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We have stayed at Essex House several times while in NY and enjoyed the stay for several reasons. We love the location and it always seems easy to get around from this location. We also liked the rooms...always clean and comfortable. We left less than a week ago and were planning another trip next month however our last stay was... More 

Helpful?
1 Thank Elalo4
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wonderful location facing Central Park. Room was comfortable and spacious for our family of 4. Staff paid special attention to our boys and had goodies waiting for them each day we returned to the room. Concierge have wonderful tips to make the most of our time.

Helpful?
Thank Avelina B
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Avelina B, Thank you for your review. It is wonderful to hear that the level of service you received was a highlight of your stay at our property. We are thrilled your children enjoyed their goodies each day. It sounds as though your visit in New York City was a success and it would be our pleasure to welcome... More 

South Florida, Florida
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My stay didn't start off as well as I'd hoped. Room was not ready until after 5:00 pm. Reserved via Amex Travel, using Platinum Reward benefits and had requested what I thought would be an upgraded room. Surprised to have a room on the 3rd floor, immediately above the entrance to the hotel. Even more surprised to find an open... More 

Helpful?
Thank Mooline
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Mooline, Thank you for taking a moment to share your experience. While we are thrilled you enjoyed a good night’s rest while staying at our property, we regret to hear of the challenges you encountered otherwise. We strive to provide our guests with as much information as possible for an effortless stay and we apologize this was not evident... More 

Lewes, Delaware
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Essex House has it all: view of Central Park, architectural elegance of the Art Deco era, unbelievable service & amenities. Everyone from the doorman, to the elegantly dressed staff (to help direct you and answer questions), to room the service staff, to the wonderful meal, was exceptional. The doorman was very knowledgeable about sights in the city. We used... More 

Helpful?
Thank RoomforMore
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear RoomforMore, Thank you for your wonderful review. We are elated to hear your stay was flawless from the moment you arrived in our elegant, Art Deco lobby. From sweeping views of Central Park and a delicious dining experience to outstanding service and a swift checkout, it sounds as though you had a stay that cannot be beat. We hope... More 

Level Contributor
100 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
2 of 5 stars Reviewed 1 week ago

I had 37,000 Marriott points expiring and chose to buy 8,000 additional points for a free night at the Essex House hotel for last night. The Essex House Hotel is a four diamond property and deemed as one of Marriott's super properties. Ms. Jolly (really that is the name on her jacket badge) checked us in at noon, as an... More 

Helpful?
1 Thank penguinitis
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear penguinitis, Thank you for sharing your review. We regret to hear of the challenges you encountered while staying at JW Marriott Essex House. Providing our guests with outstanding service and well-appointed accommodations is very important to us. We apologize for the lapse in these areas but appreciate you bringing your experience to our attention. We invite you to contact... More 

Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed there in May 2014 for 5 nights. i had a bad experience with JW Marriott Dubai and did not want to stay in any other JW. but we traveled as a group and picked it. this hotel changed my mind, the staff were so helpful i requested a car pick up from the hotel they were there on time... More 

Helpful?
Thank Qwazir
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Qwazir, Thank you for your review. While we regret to hear of your poor experience, we are thrilled that we could restore your trust in JW Marriott. From a swift check in to exceptional service and ease of access to some of the city’s greatest attractions, it sounds as though you had a wonderful time in New York City... More 

New York City, New York
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The Essex House has been around a long time and they do it right. Some of the staff have been there many years. I know of several that have been there over 8 years. They are all very accommodating and the rooms are clean. Good buffet breakfast.

Helpful?
Thank nautinittany
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear nautinittany, Thank you for your review. We appreciate your continued loyalty to JW Marriott Essex House New York. It is wonderful to hear our colleagues have provided you with an exceptional level of service on each of your stays. It is always a pleasure to serve you and we are looking forward to your next visit. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful art deco hotel located on Central park south, straight out the door and central park is the other side of the road. Great location, close to 5th Avenue, subway station 5 minutes away, I prefer to stay up in this area as staying closer to times Square can be a bit chaotic. The hotel itself is stunning, I've never... More 

Helpful?
Thank Nichola H
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Nichola H, Thank you for taking a moment to share your review. It is wonderful to hear our Central Park location provided you peace throughout your stay as well as convenient access to some of the city’s greatest attractions. From the Art Deco design of our lobby to our well-appointed rooms and exceptional service, we are pleased your expectations... More 

Inverness, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The lobby of this hotel is beautiful, and staff was very attentive. The room, while the view was not great, was huge by NYC standards. The air-conditioning was extremely efficient. Room was clean and bathroom was updated.

Helpful?
Thank nancyfL9855OK
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear nancyfL9855OK, Thank you for your review. We enjoy hearing you were impressed with the Art Deco design of our lobby and were pleased with your spacious guestroom. It is always our pleasure to provide each guest with a heightened level of service. We hope your travels bring you back to New York City in the near future. More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 4 night stay at the JW Marriott Essex House and couldn't have asked for a better location. We walked almost everywhere! The employees at the hotel delivered truly exceptional customer service, especially Etienne at the front desk. He was extremely courteous and helpful throughout our stay and he went out of his way to ensure we... More 

Helpful?
Thank Michele M
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Michele M, We appreciate your review and recent visit. We are thrilled to know our location provided convenience for your travels around the city. It is wonderful to hear you were provided an exceptional level of service throughout your stay and we will share your kind words with Etienne. It was a pleasure to serve you and we hope... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $336 - $852 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#192 Family Hotel in New York City
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