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JW Marriott Essex House New York

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1,403 Reviews from our TripAdvisor Community

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Showing 1,234: English reviews
Tucson Az.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I know hotels will give their lower quality rooms to people who book thru 3rd party booking company so I made reservation directly with the Essex. We were given a room far from quality for the price. There was only a view of a "pigeon alley" with workers walking up and down scaffolding looking into our room. I could have... More 

Helpful?
Thank Dan_and_Liya
Neftenbach
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Love the hotel. Perfect location, good service, good bar, excellent views from the room. You need to ask for a room with park view and as well a big room as they are normallz small. Lounge is a bit small and not up to JW standard nut still okay. Its just perfect for shopping, walking in the park.

Helpful?
Thank snaproll
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 6 days whilst we was in NYC. We got a family suite as we had two kids. It was pricey for the hotel & location. Hey, you get what you pay for. We overlooked Central Park & 5th avenue was less than a mile away 😃. There are some fabulous shops, restaurants nearby & plenty to... More 

Helpful?
Thank Vhparker
Babylon, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

You can not beat the location since it is located across the street from Central Park. The employees treat you like you are the most important person they will deal with all day. Rooms are large for New York city and comfortable.

Helpful?
Thank Coachwoodsjb
Lytham St Anne's, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a suite for family of 4, teenage boy and girl. Staff very accommodating, beautiful architecture and furnishings, location perfect Exchange rate following Brexit made our 4 night stay quite expensive but we had booked hop in and off red bus tickets through Viator prior to leaving and so glad we did Fabulous location and highly recommend Have stayed... More 

Helpful?
Thank Lisa D
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Lisa D, We appreciate you sharing your experience. It is lovely to know you and your family was impressed with our unique Art Deco design and exceptional level of service. It sounds as though our location provided you ease of access to destinations throughout the city and we are pleased to hear it. We hope your travels bring you... More 

Calgary, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

All of the staff at the hotel went above and beyond to be helpful and courteous. The rooms are everything that you would expect with a JW Marriott and they are large by NYC standards. The location of the hotel is superb - just along Central Park and close to Columbus Circle for walking and subway access everywhere in the... More 

Helpful?
1 Thank Sherrie L
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Sherrie L, Thank you for sharing. We are elated to hear that your expectations were met in every aspect of your stay and are pleased to know our colleagues went above and beyond to ensure your stay was memorable. We hope you enjoyed your time spent in New York City and would be excited to welcome you back someday. More 

Atlanta, Georgia
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Amazing! Love the lobby, elevators and architecture. Our room was extremely clean and well furnished. Very comfortable bed and large bathroom. The service of the hotel employees was incredible and they went out of their way to make our stay special. I'll never stay anywhere else in NYC!

Helpful?
Thank Laura M
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Laura M, Thank you for your lovely review. We are delighted to know that your stay began on a high note with our beautiful Art Deco design. It sounds as though this carried on throughout your stay with a good night’s rest in our well appointed guest room and our exceptional service. We are pleased to hear it and... More 

Bahrain
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed there for the first time this past November. The overall service was very good and solid as one would expect from a J. W. Marriott. The executive lounge was also very convenient. The hotel location is also very good as it faces the Central Park so make sure you get a park view room. Also the main shopping district/... More 

Helpful?
Thank Hisham A
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Hisham A, We appreciate you taking a moment to share your thoughts. It is wonderful to hear that the exceptional service from our colleagues and our central location were highlights of your stay. It sounds as though you found a comfortable balance between business and pleasure. Your feedback regarding certain aspects of our hotel has been noted for improving... More 

Falls Church, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third visit to the Essex House and it remains our favorite NYC hotel. Service at the front desk and from the concierge was singularly outstanding. The location is supurb, 8 blocks or so from the theater district without the crowds of Times Square. It's a treat to wake up to a view of Central Park and wander... More 

Helpful?
Thank Paul B
Sara S, General Manager at JW Marriott Essex House New York, responded to this review

Dear Paul B, Thank you for your review. We are excited to hear our heightened level of service has contributed to each of your stays at our hotel and that our Central Park location has been convenient for exploring the city’s finest entertainment. We appreciate your loyalty and look forward to your return. More 

Tequesta, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed here monthly for three years and now moved to trump Central Park . Why? Essex food is terrible, room service worse, every month the shower curtain smells up the entire room with mildew . Trump park central two rooms bedroom and living room same price as Essex one room. Trump food very good and need reservations ...Essex... More 

Helpful?
Thank linda431948
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear linda431948, Thank you for sharing your thoughts. We appreciate the loyalty you have had to our property over the years and regret to see you leave. It is our goal to exceed the expectations of each guest in every aspect of their stay. We encourage you to contact us directly to discuss your experiences at length. We hope we... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $335 - $912 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#191 Family Hotel in New York City
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