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JW Marriott Essex House New York

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JW Marriott Essex House New York
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1,526 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
Reviewed yesterday NEW

I am so disappointed as the Essex House has always been our got to hotel on our yearly trip to New York City. We will never stay there again. I had two rooms totaling $5,800.00, One a regular room with king bed, the second a suite overlooking the park. The condition of these rooms are deplorable. The first room we...

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Thank Amy9848
Reviewed yesterday NEWvia mobile

The location of this hotel is spectacular. You can save money and time on transportation since you can walk to so many things. We stayed here specifically for Central Park and it was relaxing to stroll back into the hotel to our room. Our room was fine. I love the luxury of the Ritz but knew this would not be...

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Thank Galeless
Dallas, Texas, United States
Reviewed 2 days ago NEW

The location of this hotel couldn't be any better; on 59th by Central Park. Centrally located to everywhere we planned to go. It is a landmark, and it seems to have been very well maintained. But like many classic NYC hotels, it is old. The rooms have had upgrades, but the rooms are definitely on the smaller side relative to...

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Thank Shannon B
Ann Arbor, Michigan
Reviewed 2 days ago NEWvia mobile

This was my first (and last) stay at the JW Marriott Essex House. My husband and I stayed here for 3 nights for a weekend birthday trip. Friends also joined us in another room in the hotel. Check in was simple using Marriott's iPhone app, and the room keys were ready when I arrived. The hotel doesn't have the texting...

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Thank Shannon B
Orlando, Florida
Reviewed 2 days ago NEWvia mobile

...as a Marriott Gold member, while I understand that upgrades are not always available, I could have been given a better room than one on the third floor overlooking the back alley. Right below my window sanitation trucks were picking garbage at all hours of the night. The rooms look fairly dated as well. There was not much "executive" about...

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Thank Thomas M
Gladwyne, Pennsylvania
Reviewed 4 days ago NEW

Working under pressure, the short staffed team at this location did a wonderful job. In particular, the Front Desk Manager, Jeffery Rosenberg, ably assisted by Etienne Giral. They do need to take a leaf out of their siste property in Dubai and staff up .. This is NewYork City .. No one has any patience!!! The rest of the infratsrructure...

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Helpful?
Thank Vinit K
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Vinit K, We appreciate the time you have taken to share your review. We are thrilled to hear our team of colleagues provided professional and efficient service in what sounds like a busy time. The holidays tend to be more crowded in New York, but we pride ourselves on our exceptional service—no matter how hectic things may be in...

Midland, Texas
Reviewed 4 days ago NEWvia mobile

Very nice hotel within easy walking distance of the shopping and "wow" places in the city. Staff was enormously kind and helpful. Standard pricy food and drinks at the restaurant and bar. I would like to give it 5 stars, however, rooms are a little tired and need some TLC. Very clean however. All in all, a great medium-upper priced...

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Helpful?
Thank ehop098
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear ehop098, Thank you for taking a moment to review your stay. It is marvelous to hear you enjoyed so much of your stay, from our central location to our attentive colleagues. Your comments regarding the state of our guest rooms have been noted and will be used when making improvements in the future. We hope to welcome you back...

Reviewed 6 days ago NEWvia mobile

We always stay at the Essex House when we're in the city. The rooms are beautiful and the staff are always friendly and helpful. The Executive Lounge staff somehow always remember our names. They really pay attention to the little things. I would highly recommend this Hotel

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Thank ldsjpsalpalp
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Idsjpsalpalp, Thank you for your review and for your loyalty to our hotel. It has been our pleasure to welcome you for each one of your stays. We are elated to hear your expectations are consistently met in all areas, from our attentive team of colleagues to the beauty of our Art Deco design. We greatly appreciate your recommendation...

Chapel Hill, North Carolina, United States
Reviewed 6 days ago NEW

We booked this hotel for a business meeting at the request of a client. The price was a bit steep but we were able to negotiate a reasonable rate for our group. The main reason for choosing this hotel is the location; right across from Central Park and within walking distance from multiple attractions including the park itself, fifth avenue,...

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Thank Jaime H
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Jaime H, Thank you for taking a moment to review your stay. We are delighted your expectations were met throughout the duration of your business trip. It is fantastic to hear you were pleased with everything from our spacious meeting spaces to our central location in the heart of the city. It is always lovely when guests can enjoy...

Reviewed 1 week ago NEW

Located right opposite Central Park, this place is well worth a visit. The breakfast was served downstairs in the Breakfast Room with such a 'viby' atmosphere. Everyone was really friendly and helpful. Coming from South Africa I wasn't used to the road noise and all the action going on outside, but that didn't even bother me when I saw the...

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Helpful?
Thank EstelleGrobler
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear EstelleGrobler, We appreciate the time you have taken to share your review. We are honored you chose to stay with us on your visit to New York. It is fantastic knowing you enjoyed each aspect of your stay in the city, from our proximity to Central Park to your experience with our courteous colleagues. Should you return to the...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $245 - $1,014 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#191 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Essex House New York staff and other travelers.
21 questions
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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room in the higher floors with a park view.”
 of 5 bubbles JaimeH601, 6 days ago | Read review
“Check out the renaissance midtown”
 of 5 bubbles 385jaredu, 2 weeks ago | Read review
“Try and get a park view”
 of 5 bubbles 722markandrewm, 4 weeks ago | Read review
“Ask for a quiet room. My room had a lot of noise from garbage trucks, etc”
 of 5 bubbles Kauaidudette, Oct 31, 2016 | Read review
“I stayed on the 4th floor, which was quiet, yet quickly accessible”
 of 5 bubbles Jeff2130, Oct 25, 2016 | Read review
5 of 5
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