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Club Quarters Hotel, Grand Central

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Club Quarters Hotel, Grand Central
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540 Reviews from our TripAdvisor Community

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Showing 466: English reviews
High Wycombe, United Kingdom
Reviewed yesterday NEWvia mobile

My husband and I stayed here for 3 nights from the UK. I booked this purely from there trip advisor reviews and it was wonderful! Massive room for a couple, a sofa & sitting as well as a king sized bed. The room was very clean and little toiletries in the shower room, it was quiet and just wonderful after...

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Helpful?
Thank Bina30
Bengaluru, India
Reviewed yesterday NEW

The hotel is petite and the staff is friendly. But the moment you enter the room, there's a smell of bleach. You get used to it quickly. At least that prves that the room should be clean right? Nope. I got rashes on the leg and hand. The staff changed my room in the middle of the night. This new...

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Thank mitu24
Philadelphia, Pennsylvania
Reviewed 1 week ago NEW

My initial thought when I got to my room was "what a dump." It's not the most appealing decor. The room and bathroom could have been a bit cleaner. The mattress was thin and uncomfortable. The walls were thin and I could hear ever word said in the next room. No room service to speak of (but there's a pret...

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Helpful?
Thank mamadilucia
rrenz, General Manager at Club Quarters Hotel, Grand Central, responded to this review

Dear mamadilucia Thank you for reaching out and sharing your experience. I am glad to hear you enjoyed the service we provided during your stay and that your colleagues also had a great experience. We pride ourselves to always provide clean and functional guest rooms, It saddens me to hear that the cleanliness of your bathroom and your mattress were...

Windsor, England
Reviewed 2 weeks ago

Initial impression when arriving at ground floor entrance on a busy, New York Friday night was disappointing: scaffolding everywhere around, spilt liquid on floor, uncooperative reception. Not good. However, room was better than expected and the next day the reception and concierge service was100% better. In fact I he concierge could not have been any more helpful. The really good...

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1Thank hjtWindsor_England
Amsterdam, The Netherlands
Reviewed 2 weeks ago

Club Quarters has become my preferred choice for business trips in the US. Don't expect a fancy lobby or stylish furniture. Do expect great locations, decent-sized clean rooms, friendly and professional staff, a working area with free coffee and fuits, bottles of purified water available on every floor, a top notch WiFi connection, and reasonable prices.

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Helpful?
Thank Matthijs d
rrenz, General Manager at Club Quarters Hotel, Grand Central, responded to this review

Dear Matthijs d Thank you so much for making Club Quarters your preferred choice and for sharing your feedback with the tripadvisor travel community! We very much appreciate it! We always strive to provide our guests with innovative and complimentary services in a club like atmosphere and I am glad you enjoyed your stay with us. In case I may...

12208
Reviewed 2 weeks ago

The room had a microwave, refrigerator, and coffee maker. They held my bags until I was ready to leave. And of course I love the bottles They provide for fresh water. And several good restaurants across the street.

Review collected in partnership with this hotel
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Helpful?
Thank gailp647
rrenz, General Manager at Club Quarters Hotel, Grand Central, responded to this review

Dear gailp647 Thank you for taking the time to share your experience with the tripadvisor Travel Community. I am glad you enjoyed your stay with us and were able to enjoy some of our complimentary amenities. We hope to see you soon again Kind regards Ralph Renz Hotel Manager

Sydney, Australia
Reviewed 3 weeks ago

This was my first experience at a Club Quarters hotel. The strong point is its price and location. Given its Grand Central location, you are easily in reach of anywhere in the city. Given the price, it is expected that there are aspects you can't expect. For one there is simply no real lobby. But to make up for this,...

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Helpful?
Thank cfreedma
rrenz, General Manager at Club Quarters Hotel, Grand Central, responded to this review

Dear cfreedma Thank you for taking the time to write a review on your first experience at Club Quarters. I am glad that you enjoyed your stay with us and you were able to enjoy many of our complimentary amenities. I agree the Club Living Room with its fantastic Manhattan views is a great place to relax and unwind. Please...

Waterford, Connecticut
Reviewed 3 weeks ago

This review overlaps the one we submitted for the Boutique Hotel at the same address. The difference is apparently that some floors are Boutique and other are Club Quarters. This is now our favorite place to stay in NYC. The price is always competitive (made our reservations this time via Trip Advisor). The rooms are reliably clean and comfortably outfitted....

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Helpful?
Thank didr
Management response:

Dear didr Thank you so much for making Club Quarters Grand Central your new favorite hotel in NYC. We always strive for creating memorable experiences for our guests and provide them with a reliability they can count on. I am glad you were able to take advantage of our Club Living Room and many of our complimentary amenities. In case...

Dublin, Ireland
Reviewed 4 weeks ago

Value: An exceptional find for the price. Room was on the 12th floor overlooking New York's famed Central Station. Location: Exceptional location, right in the middle of Manhattan. Central terminal is right outside the hotel and you can catch a subway to anywhere in the city. It's about a 15 min walk to Times Square for example. This hotel has...

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Thank Sjapok
Management response:

Dear Sjapok Thank you very much for taking the time to write such a glowing review for Club Quarters Grand Central, it is very much appreciated! We do offer a variety of complimentary amenities, thank you for highlighting them, I am glad you were able to take advantage of them. Thank you for staying with us and we hope we...

Irvine
Reviewed 5 weeks ago

The hotel is conevnient and reasonable. The room is very clean and the location is very good very close to the rail station, bus station and Subway station. The staff is kind with smile. I will stay at the hotel in the future.

Review collected in partnership with this hotel
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Thank yoshitoi2017
Management response:

Dear yoshitoi2017 Thank you so much for taking the time to write such a nice review, it is very much appreciated! It is always to the utmost importance to us to provide a clean, safe, functional and comfortable guest room. I am glad you had such a great time here with us and we are thrilled to hear that you...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Club Quarters, Grand Central provides contemporary, efficient accommodations in an inviting, club-like atmosphere in New York's premier Midtown location, near Grand Central Station, the Chrysler Building and United Nations complex. The hotel offers many complimentary services including fast WiFi throughout, chilled, purified water stations with refillable water bottles, fitness center and access to the Club Living Room - a lounge-like area for socializing, relaxing, or working with inviting seating, computer workstations, and wireless network printing. ... more   less 

Additional Information about Club Quarters Hotel, Grand Central

Address: 128 E 45th St, New York City, NY 10017-3104
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $161 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Grand Central 4*
Number of rooms: 302
Reservation Options:
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Hotel Style:
#24 Best Value Hotel in New York City
#97 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Club Quarters Hotel, Grand Central staff and other travelers.
33 questions
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Lisbon, Portugal
9 months ago
Bellevue, Washington
over a year ago
Whitley Bay, United Kingdom

See all questions (33)

Questions? Get answers from Club Quarters Hotel, Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Given New York street noise, opt for an upper floor if possible. My room on an upper floor was quiet.”
 of 5 bubbles cfreedma, 3 weeks ago | Read review
“We have stayed on a number of different floors and have found them all very satisfactory.”
 of 5 bubbles didr, 3 weeks ago | Read review
“I personally prefer rooms on higher floors.”
 of 5 bubbles neildawson99, Jan 11, 2017 | Read review
“Room size compact but adequate. Living room space on 27th floor was lovely. View and space were lovely. The only distraction was the water pressure in the shower otherwise fantastic. Would not hesitate to return. ”
 of 5 bubbles 882gregoryl, Jan 9, 2017 | Read review
“We were a family with our eighteen'sdaughter.Every morning we wrote a paper for the room maid to ask to leave 3 towels because she often forgot and she left 2 towels.”
 of 5 bubbles K9537MFmonicas, Jan 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question