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Courtyard New York Manhattan/Times Square West

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Courtyard New York Manhattan\/Times Square West
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992 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Orpington, United Kingdom
Reviewed yesterday NEW

Stayed for 4 nights in a king suite, a very comfortable bed, a large bathroom all kept immaculately clean. The staff were fantastic from the minute we arrived. They found out it was my birthday and when we returned from a walk there was a bottle of red wine, two glasses and a card from the receptionist on the desk....

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Thank Addicks1953
London, United Kingdom
Reviewed yesterday NEWvia mobile

Very comfortable room, friendly and helpful staff, was given option to purchase breakfast for $10 via Booking.com and this was very basic (I would recommend you have breakfast elsewhere). Overall a pleasant experience and would most likely stay again if competitively priced.

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Thank jonny_c67
Hong Kong
Reviewed 6 days ago NEWvia mobile

Been there 3 days for business, booked at a very reasonable price through my travel agency. Check-in and check-out very smooth. Room a bit tiny, with very good condition and very well clean. Got high floor room and very peaceful during the night. Just a bit surprised that in a rainy day they are not giving the service of borrowing...

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Thank Miblu73
Reviewed 1 week ago via mobile

Courtyard New York Manhattan is right smack in the center of everything in NYC. It's minutes away from Times Square, Madison square garden, st Patrick's cathedral, Bryant park and many other destinations. Many restaurant are found around the hotel, from Shake shack to many other specialty restaurants. Although a bit pricey, it's location is its most important feature. You are...

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Thank Norman D
Burlington, Canada
Reviewed 1 week ago

Was here for two nights in Feb. Hotel is clean and well appointed. Rooms lean on small side. The bar at the bottom has the standard Courtyard restaurant which has a limited menu, but if you are on a time-budget like I was it is very helpful. Staff were awesome - friendly, happy to help. Both at the front desk...

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Helpful?
Thank Duncan P
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for all the wonderful comments regarding your stay with us. We are happy to hear you had a great stay and our Staff took care of all your needs. We look forward to seeing you again on your next trip to New York City. Best regards, David Lew Director of Guest Services

Austin, Texas
Reviewed 1 week ago via mobile

We had a great time in New York. The hotel is in a great location where we walked everywhere. The people who work there were top notch. A shout out to Chris Reed who made sure everything went smoothly with bags and our car to airport. The man running the bistro (feb 2-4) was also so helpful! We will stay...

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Helpful?
Thank Sarah S
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Dear Sarah, We appreciate all the nice comment regarding the service you received during your stay here at Marriott Courtyard Times Square West. Thank you for mentioning Chris Read our Bellman and Julian from our Bistro. I will share your comments with them. Here at Marriott Courtyard, we take great pride in providing excellent service not only to meet Guest...

Reviewed 1 week ago

The most satisfied thing for me is, as a gold member, I requested 2:00 PM early check-in and this hotel made it. I can spend whole afternoon on local attractions without worry about my luggages. The one king bedroom is good enough for solo travelers, clean and decent. Although it looks small, it's in the heart of NYC.

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Helpful?
Thank Zhaolin Z
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for sharing your feedback regarding your stay at Marriott Courtyard Times Square West. We are happy to hear you had a great stay and enjoyed to central location of our hotel. We look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director of Guest Services

Zurich, Switzerland
Reviewed 1 week ago

I have not stayed here in maybe 5 years. Its a typical Courtyard Marriott. It is solid, safe, clean and comfortable. The staff is pretty good. Internet is pretty fast. Gym is a bit too small and hard to get equipment. There are a few decent restaurant options around. However, on balance, I prefer the Courtyard Marriott 500 yards away...

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Thank Marnin72
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for sharing your comments on Trip Advisor. I believe you rated the wrong hotel, as our hotel has only been opened for 3 1/2 years. Best regards, David Lew Director of Guest Services

Saint Louis, Missouri
Reviewed 1 week ago

Very good value for NYC. Nice, clean rooms. I would request a floor on a lower floor so you have stairs as an option. It can be crowded and elevators in the morning can take long. Nice cafe in lobby with starbucks coffee in the morning and a respectable happy hour in the early evening.

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Thank piastl
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for taking the time to share your comments regarding your week long stay with us. We are happy to hear you had an great stay and enjoyed some of the hotel amenities. We look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director of Guest Services

Reviewed 2 weeks ago

A typical Courtyard with several distinctive characteristics. First is the warm, friendly and energetic welcome by Julieth who goes beyond the expected to make arriving g (and staying) guests comfortable. The rooms are fairly small if there is a king bed in them. The work space is excellent. The bathroom is good but small. The only downside is that the...

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Helpful?
Thank Robert W
David L, Guest Relations Manager at Courtyard New York Manhattan/Times Square West, responded to this review

Thank you for sharing your feedback regarding your stay here at our hotel. We are happy to hear Julieth provided excellent service during your stay. I will share your comments with her and the rest of our Staff. We look forward to seeing you again on your next trip to NYC. Best regards, David Lew Director of Guest Services

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
New York Cities Newest Courtyard by Marriott located conveniently to Central Park, Madison Square Gardens, Jacob K. Javits Convention Center, The Fashion/Garment District and world famous Fifth Avenue Shopping. At courtyard by Marriott Times Square West you can enjoy cocktails, breakfast a sandwich or your favorite Starbucks coffee at the Bistro ... more   less 

Additional Information about Courtyard New York Manhattan/Times Square West

Address: 307 W 37th St, New York City, NY 10018-4202 (Formerly Courtyard by Marriott New York Times Square West)
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $157 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square West 3.5*
Number of rooms: 224
Reservation Options:
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Hotel Style:
#63 Romantic Hotel in New York City
#95 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard New York Manhattan/Times Square West staff and other travelers.
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Questions? Get answers from Courtyard New York Manhattan/Times Square West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a quiet room, the view isn't great view but when you're out all day it wasn't an issue but we did get a great nights sleep !”
  • Our room
 of 5 bubbles Addicks1953, yesterday | Read review
“You should choose a room in floor 14 or higher, becasue in the night that trash trucks make a lot of noise”
 of 5 bubbles luisfer379, 2 weeks ago | Read review
“Go for an upper floor room. 37th Street can be noisy!”
 of 5 bubbles nickgstrong, 2 weeks ago | Read review
“higher is usually better in NYC”
 of 5 bubbles jadedtravelista, 3 weeks ago | Read review
“Higher floors could offer better views.”
 of 5 bubbles Sundncr, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question