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Hampton Inn Manhattan Grand Central

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Hampton Inn Manhattan Grand Central
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1,743 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Pennsylvania
Reviewed March 16, 2017 via mobile

First, I want to say that our room was clean and comfortable. Day shift desk staff was very polite and helpful. When we arrived, both elevators were out of service so we had the choice of sitting in the lounge until the repairman finished or taking the stairs to the 16th floor. We chose the stairs but I was surprised...

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Helpful?
Thank jaugschmo
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear jaugschmo, We appreciate you taking the time to share your feedback with us regarding your recent stay at our hotel. We are truly sorry to hear that your stay was not as you expected. We apologize for the elevators and room key issues during your stay. Our team is focused on providing our guests with exceptional service and experiences...

Ohio, Illinois
Reviewed March 16, 2017

Received so much joy from the employees who served me. Customer service at its finest. I would like to thank Soribel, Imelda , LInda , Erica, Coretta, Dashanda and John. I would like to thank you guys so much for your hospitality. Much love and thanks from Ms. Lukens.

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Helpful?
Thank kimlukens
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear kimlukens, Thank you for sharing this awesome review! We are delighted to hear that you had a positive experience with us at Hampton Inn Grand Central. We're so HAPPY you loved our staff, they strive to provide each guest with personalized, efficient service, and we are so happy that you felt accommodated by all of them but especially from...

Reviewed March 14, 2017

I had a problem with my reservation that was no fault of the Hampton Inn. The manager went out of her way to help me straighten out the problem. I experienced a similar level of service from every person I encountered.

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Helpful?
Thank Cameron H
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear Cameron H, We deeply appreciate you taking the time to share your experiences with us on Tripadvisor. Our Team works hard to ensure that our guests receive the highest level of service available and that great NYC memories are made. On behalf of my entire Hampton Inn Grand Central team, it was a pleasure to serve you. We look...

Wapiti, Wyoming, United States
Reviewed March 11, 2017

I was in NYC on business for 7 days with my family. I have been a Hilton Honors members for over 10 years. This is by far the best Hampton Inn. Miledy who cleaned our room was fabulous and the room was in excellent condition each day. The front desk crew no matter who was working was the most professional...

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Helpful?
2Thank Garion D
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear Garion D, Thank you so much for sharing this awesome review! We are delighted to hear that you had a positive experience with us at Hampton Inn Grand Central. We're so glad that you loved our location, amenities and our staff. Our team works hard to provide each guest with personalized, efficient service, and we are so happy that...

Israel
Reviewed March 10, 2017

I'm visiting NYC quiet often for business purposes and it is always a challenge to find a hotel in midtown with a reasonable price. This time I had a great deal through booking at the Hampton In, stayed fore 9 nights at $1,150 (before taxes) including free wifi and breakfast. The hotel has great location very close to Grand Central...

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1Thank elimor10
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear Thank you so much for your awesome review! We are pleased to hear that you enjoyed your stay and that our location was perfect for your needs. Our Team works hard to ensure that our guests receive the highest level of service available and that great NYC memories are made. On behalf of my entire Hampton Inn Grand Central...

Wigan, United Kingdom
Reviewed March 10, 2017

Had a very comfortable stay in this hotel. Our room was situated on the 11th floor and was very close to the lift. The room was very comfortable and very clean. The reception staff were very friendly and nothing was too much trouble. When we returned to the hotel in the evening there was always hot drinks available and on...

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Helpful?
1Thank Anne M
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear Anne M, Thank you so much for your 5 star review! We are so HAPPY to hear that you enjoyed your stay and that our amenities and location was perfect for your needs. Our Team works hard to ensure that our guests receive the highest level of service available and that great NYC memories are made. On behalf of...

New York City, New York
Reviewed March 8, 2017

I've stayed here a few times due to working late and deadlines. Always friendly staff, clean hotel, room and bathroom. The first time I stayed I was in a connecting room and the adjacent people were very noisy, so now I request a non-connecting room. Very delicious buffet hot breakfast, which is rare, especially in NYC. I highly recommend this...

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1Thank sportschic315
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear sportschic315, Thank you for sharing this awesome review! We are delighted to hear that you had a positive experience with us at Hampton Inn Grand Central. On behalf of my entire Hampton Inn Grand Central team, it was a pleasure to serve you! Thank you for choosing our Hampton Inn Grand Central. We'd love to see you soon! Best...

Westfield, New Jersey
Reviewed March 6, 2017

Great value, amazing staff, wonderful location! You will get your money's worth, value and staff will do their very best to make your trip as seamless and as comfortable as possible. Next time I will make certain to ask for a room without a neighboring door. I had very loud people that were staying in room next door! Couldn't sleep...

Review collected in partnership with Hampton
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Helpful?
2Thank Michael W
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear Michael W, Thank you for taking the time to share your experiences with us on TripAdvisor. We are pleased to hear that you enjoyed your stay and that our location was perfect for your needs. Our Staff works tirelessly to provide top-notch service and facilities to our guests. Please reach out to me directly for your next visit, I...

Las Vegas, Nevada
Reviewed March 6, 2017

Having stayed at many Hotels in my time , My husband and I have never experienced such wonderful, thoughtful treatment. The desk employees went out of their way for us. The hot breakfast perfect every morning and , Shayana, and Christene worked very hard. the food was constantly filled and so were the coffees. They really moved constantly running back...

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Helpful?
1Thank montana242017
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear montana242017, Thank you for sharing this awesome review! We are delighted to hear that you had a positive experience with us at Hampton Inn Grand Central. We're so HAPPY you loved our staff, they strive to provide each guest with personalized, efficient service, and we are so happy that you felt accommodated by all of them but especially from...

Vancouver, Canada
Reviewed March 5, 2017

The staff at this hotel were incredibly friendly, and added so much to my stay. I was greeted in the morning on my way out, and welcomed back to the hotel on my return. The breakfast staff, including Ms. Marten, were so kind and cheerful, and you could tell they were working extra hard to provide exceptional customer service. I...

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Helpful?
1Thank hejzach
Elizabeth A, Manager at Hampton Inn Manhattan Grand Central, responded to this review

Dear hejzach, Thank you for sharing this awesome review! We are delighted to hear that you had a positive experience with us at Hampton Inn Grand Central. We're so HAPPY you loved our staff, they strive to provide each guest with personalized, efficient service, and we are so happy that you felt accommodated by all of them but especially from...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Manhattan Grand Central

Address: 231 E 43rd St, New York City, NY 10017-4701
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $202 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan Grand Central 3*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#40 Best Value Hotel in New York City
#49 Family Hotel in New York City
#56 Business Hotel in New York City
#67 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Manhattan Grand Central staff and other travelers.
51 questions
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Questions? Get answers from Hampton Inn Manhattan Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best views....”
12heym, 3 days ago | Read review
“Away from elevators.”
tristanm274, 3 weeks ago | Read review
“Back rooms are a bit quieter.”
peteflewwelling, 3 weeks ago | Read review
“Higher floors have better views”
foureyes18, 4 weeks ago | Read review
“There is construction of a new high rise on the west side of the hotel so you may ask to avoid rooms that might get early morning noise”
cynthiah768, Mar 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question