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Comfort Inn Midtown West

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Comfort Inn Midtown West
Comfort Inn Midtown West
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424 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Seattle, Washington
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 7, 2016 via mobile

The comfort inn , Nee York midtown west provides value. As any hotel in this category you should expect trade offs for being a good value . It is a so let me summarize : 1- The Positives Good breakfast Good prices through third party reservation Friendly staff Doors locked at night and entry via room keys only Coffee quality... More 

Helpful?
2 Thank Sam k
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Thank you Sam K for your review. I am happy to hear that you enjoyed your stay. We do have a great location with great proximity to New York City Highlights. Looking forward to serving you again... Jose Mojica General Manager More 

Abbadia San Salvatore, Italy
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 29, 2016 via mobile

This is the second time I come in this hotel and I have to admit it continues to remain a very good price quality compromise...I have also to admit that the confusion at 4 in the night did not improve...a bit more isolation would be desirable

Helpful?
Thank Davide P
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Good afternoon Davide P Thank you for providing us with such valuable feedback and for your loyalty to our brand and hotel. I'd like to hear more regarding the confusion you mentioned. Please feel free to contact me at jmojica@comfortinnmw.com with details so that we can look into this. Kindest Regards, Jose Mojica General Manager More 

san juan, pr
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 26, 2016

I stayed with my daughter for 3 nights. It's walking distance to Times Square and other attractions. The area is good and safe. The room is very small, but having said that, it's super clean and in good shape, including the bathroom. We didn't mind the size of the room since we where there to sleep and shower. The bed... More 

Helpful?
2 Thank cruznavas
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Dear Cruznavas, Thank you for your awesome review. We are, in fact, very conveniently located and are the current top selected Comfort Inn in New York being as we a relatively new hotel with all of the perks of a time square property at a fraction of the cost. I'm very happy that you enjoyed your stay and hope to... More 

Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 25, 2016

This hotel has a nice staff. The room is rather small so I would not suggest staying here for more than two or three nights tops. Also it is far from the subway and quite a walk to most places. A safe and clean area.

Helpful?
1 Thank Will012586
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Dear Will012586, Thank you for taking the time to review our hotel and for choosing us for your stay. We look forward to serving you again soon. Kindest Regards, Jose Mojica General Manager More 

Spain
1 review
1 of 5 stars Reviewed July 22, 2016

We have just returned from a package holiday organised by Thomas Cook to this "hotel". We were so disgusted by the standard of accommodation that we have written an email of complaint with picture evidence to Thomas Cook, and are awaiting their reply, with no response as yet. We have travelled to many different countries, including so called 3rd world... More 

Helpful?
Thank sueamos50
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Dear Sueamos50, I regret to learn that we fell short of your expectancy during your stay. Our hotel is a fairly new Comfort Inn and is currently the top rated Comfort Inn in Manhattan. I gather from your feedback that you would be more comfortable with a full service more upscale hotel, which is definitely understandable. Our rooms, breakfast and... More 

Durham, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

Booked a double room for myself and a family member for 3 days. Checking in was fine. I was able to to a early check in which was nice. Lobby is nice and clean. Staff was extremely nice and helpful. The room was very small. But I imagine this is expected from a NYC hotel. Overall room was clean and... More 

Helpful?
Thank AlineSepIntArtist
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to write a review regarding your stay. Our proximity to Times Square and great restaurants definitely makes for a great place to stay. I am glad to hear you enjoyed your time with us and look forward to having you with us again soon. Kindest Regards, More 

Loimaa, Finland
Level Contributor
121 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 29, 2016

Check-in was really easy as usual. Other room was OK at all. We had quite major problems with other. Another bed was not so good shape. I think there was some moisture problems (it was smelled like that). Hotel Wi-Fi was not highspeed internet. Wi-Fi network has too many problems. The sounds in the hallway heard clearly in the room.... More 

Helpful?
Thank Jakka_987
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Dear Valued Guest Thank you for taking the time to provide us with valuable feedback regarding your stay. I regret to see that you experienced difficulties with the wifi. We are currently looking into this matter. Thank you once again for your response. We look forward to serving you soon in the near future. Kindest Regards, Jose Mojica General Manager More 

Washington DC
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 27, 2016

Got a employee rate; which makes my review bias. Hotel is decently located in proximity to TS/Empire State, etc. This is probably the smallest room I have stayed in. Hotel front staff was nice enough to change my room to a vacant disabled room; which allow me to open my sons crib. Very pettit; but I'm in NY and plan... More 

Helpful?
1 Thank jcmontys
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for your response. I'm glad you enjoyed your stay and that the Marathon was a success. We look forward to serving you again soon. Kindest Regards, Jose Mojica General Manager More 

1 review
1 of 5 stars Reviewed June 27, 2016 via mobile

My husband and I stayed here while on business. My husband booked a room with a Queen bed. When we opened up the hotel door it literally looked like a closet with a full size bed stuffed in it. The room was so small you couldn't roll the luggage cart into the room. After seeing the bed my husband called... More 

Helpful?
Thank BakingBeautyVa
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Good afternoon. Thank you for taking the time to share our insights regarding your stay with us at the Comfort Inn Midtown West. I'm saddened to learn that we fell short of your expectancy during your stay. Unfortunately the hotel rooms are the typical New York City size, with the exception of those found in a luxury hotel. If you... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

I booked several rooms for my colleagues with my credit card as assurance. Even if they registered their own cards at check-in, the staff still credited the whole party on my card. Big load on my card!!! Some of these were fixed after we noticed and some not!! Cleaning chemicals used prohibited you to stay in the area due to... More 

Helpful?
Thank Elin L
CI48Team, General Manager at Comfort Inn Midtown West, responded to this review

Thank you Elin for your review. I'm sorry you were inconvenienced with the credit card and billing issue you mentioned. If there is anyway i can assist you, please do not hesitate to contact me. Kindest Regards, Jose Mojica General Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available

Additional Information about Comfort Inn Midtown West

Address: 548 W 48th St, New York City, NY 10036-1102
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $197 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Midtown West 3*
Number of rooms: 89
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