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    Refinery Hotel

    63 West 38th Street, New York City, NY 10018-3818
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (909)
    Room & Suite (378)
    Dining (33)
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    Overview

    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “rooftop bar” (700 reviews)
    “parker quinn” (109 reviews)
    “bryant park” (269 reviews)
    Free Wifi
    Restaurant
    Room Service
    Fitness center
    5 Star Hotel
    All hotel details
    Offers from Refinery Hotel
    Special Price: 15% off room rate
    Hotel deals
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    1 room, 2 adults, 0 children
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    Reviewed August 21, 2016

    The check-in staff at Refinery are very gracious & professional. The hotel is very well situated for getting to Broadway, Empire State building, Grand Central station, Times Square & a lot more. We were given an upgrade on arrival which was extremely kind but in...More

    Helpful?1  
    Response from Eric_Refinery, General Manager at Refinery Hotel

    We appreciate your kind words about our hotel and our location, Sade7274, and Thank you for sharing the hiccup you experienced. We hope to see you again on another stay.

    Reviewed August 21, 2016

    we spent some days in New York Citiy and it was the right choice to stay at the Refinery Hotel. The staff was very friendly and helpfull. We had chosen the Refinery Hotel due to Rooftop Bar but unfortunately we can't go there as our...More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from Eric_Refinery, General Manager at Refinery Hotel

    We are happy to hear you had a wonderful stay, 866rolfm! Thank you for posting we look forward to seeing you on another stay the next time you are in New York.

    Reviewed August 20, 2016 via mobile

    This was our second family visit to NYC and our first stay at The Refinery. We were not disappointed. From the smooth check in to the sad day when we had to leave, our stay was perfect! The staff are attentive but respectful of your...More

    Helpful?
    Response from Eric_Refinery, General Manager at Refinery Hotel

    We are delighted to hear you enjoyed a refined stay, 96JayneN, thank you for posting the details of your wonderful stay!

    Reviewed August 18, 2016

    The hotel is beautiful and the staff was professional and helpful. Sadly our room (403) had very noisy wood floors and the construction outside woke us up at 5 am every morning. You expect NYC to be noisy, but not your high-end hotel room in...More

    Helpful?3  
    Response from Eric_Refinery, General Manager at Refinery Hotel

    Thank you for taking the time to post, Chantal D, your feedback is very important to us as we continue to improve. We hope that you will consider staying with us again in the future.

    Reviewed August 18, 2016

    My son got married at the Lighthouse at Chelsea Piers on 8/14/2016. He and his fiance live in NYC and they needed to find a hotel for family and friends to stay at for the wedding. We had family coming in from as far away...More

    Helpful?
    Response from Eric_Refinery, General Manager at Refinery Hotel

    Congratulations on your son’s recent wedding, ZeeViewTennis. We are honored to host his family for this wonderful occasion and look forward to welcoming you back again on a future stay.

    Archer Hotel New York
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    Library Hotel by Library Hotel Collection
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $291 - $616 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Business Hotel in New York City
    • #22 Luxury Hotel in New York City
    • #22 Romantic Hotel in New York City
    • #24 Family Hotel in New York City
    Photos
    Traveler (909)
    Room & Suite (378)
    Dining (33)
    Pool & Beach (1)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit - spectacular skyscrapers
    like the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's paradise where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Nearby Hotels
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    Nearby Restaurants
    Parker and Quinn
    538 reviews
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    Refinery Rooftop
    348 reviews
    .02 miles away
    Pret A Manger
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    .03 miles away
    Spyglass
    211 reviews
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    Nearby Attractions
    Bryant Park
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    Fifth Avenue
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    Questions & AnswersAsk a question
    Charles K
    Planning on booking the Atelier Suite for the Thanksgiving Macy's parade. Will be accompanied by 18 and 20 year old daughters. One of which has a slight walking disability which affects her ability to stand for more than a three, four hours. This trip is for her. Daddy's wish is for her to be able to enjoy the parade. Would anyone who has stayed in hotel and room recommend it given my circumstances. Tearing up just thinking about it and the joy it will bring her.
    April 1, 2017|
    Answer
    Response from Floron F |
    Apparently must be age 21 to listen to jazz in the jazz lounge. Also, apparently anytime after 5 pm or 6 pm, must be age 21 to go to the rooftop.
    1
    Vote
    cassandra s
    Was hotel rooftop crowded? was it hard to visit it. How was hotel jazz bar? Live music while you were there. What type of room did you stay in and was it showing age?
    March 12, 2017|
    Answer Show all 4 answers
    Response from Norrtillsoder | Reviewed this property |
    July 2016. Crowded rooftop, it's very popular. Long line outside hotel. The staff was very accomodating and arrange a table for us. Great hotelroom, no aging. Quiet, we heard nothing from street. But probably a good idea to... More
    0
    Votes
    Google Translation
    cassandra s
    Was there free wine every evening or just on check in. Were there cupcakes in the room when you got there ? I booked here and the Intercontinental Barclay and I am torn. Love the way the Refinery looks,but pictures can be deceiving. Love the thought of jazz every night,was the hotel always noisy.Any good eating places close by with the exception of the hotel restaurant. My daughter and I are spending two days here and there is not a lot of information on the studio double queen room. Is it because it is really small. Love the bathroom and for me its all about the customer service, When I called and couldn't anyone in reservations,the girl who answered the phone took care of me. I like that. But I hear the rooftop bar is always crowded. Do guests get preference?
    February 28, 2017|
    Answer Show all 5 answers
    Response from Marty S | Reviewed this property |
    this is like 6 questions, but here goes: 1. wine is not free every night. they do put a bottle of wine in elect guests rooms. id simply ask for a biottle. they will say yes 2. cupcakes or other pastries are in the room when... More
    3
    Votes
    Room Tips
    "Ask for a higher room for best views or interior room for an extra quiet stay"
    Read review
    "Ask for a room with a view to the Empire State"
    Read review
    "Love the rooms looking at the Empire State building."
    Read review
    "For a great view, ask for an 'Empire State Room' when booking.....these aren't generaly..."
    Read review