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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
More questions?
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 509 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Looking for a place to stay in New York City? Then look no further than Refinery Hotel, a romantic hotel that brings the best of New York City to your doorstep.
Refinery Hotel is a romantic hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a 24 hour front desk, room service, and a concierge. Plus, guests can enjoy a fitness center and a rooftop bar, which have made this a popular choice among travelers visiting New York City. For guests with a vehicle, there is paid private parking available nearby.
For those interested in checking out popular landmarks while visiting New York City, Refinery Hotel is located a short distance from The High Line (1.5 mi) and Friends Building (1.7 mi).
If you like cafes, Refinery Hotel is conveniently located near The Blue Box Cafe, Andrew's Coffee Shop, and Best Bagel and Coffee.
Best of all, Refinery Hotel makes it easy to experience some great New York City attractions like Gramercy Park, which is a popular state park.
We’re sure you’ll enjoy your stay at Refinery Hotel as you experience everything New York City has to offer.
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Room & Suite (472)472
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Coffee shop
Evening entertainment
Nightclub / DJ
Children's television networks
Car hire
Paid private parking nearby
Wifi
Restaurant
Rooftop bar
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Wine / champagne
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
506Restaurantswithin 0.3 miles
130Attractionswithin 0.3 miles
Contact
63 West 38th Street, New York City, NY 10018-3818
Getting there
42nd St – Bryant ParkNew York City Subway4 min
5th AveNew York City Subway5 min
Rental CarsSee rental cars from $35/day
5,615Reviews75Q+A100Room tips
Reviews
Traveler rating
- 4,174
- 1,019
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- 84
- 49
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Popular mentions
Checkin great but Checkout not so great Security was abrupt next morning and not helpful Amenities and services that are no longer available due to covid, needs to be told up front to clientele Price too much for what is being offered especially since NYC is shut down. You are just getting a room
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Review collected in partnership with this hotel
Date of stay: November 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favorite
I stay in a lot of NYC hotels and I can tell you this one is top notch! We are in the middle of a pandemic and I live on Long Island... we lost our power for like 5 days, so we decided to try to find something close to home. A lot of NYC hotels are not available right now however being that I’ve stayed at The Refinery before it was an easy choice! I was greeted graciously by the door man who escorted me to Aziza at the front desk. What a doll! She literally offered me free parking, upgraded my room and gave me a glass of wine! My daughter and I are enjoying the clean comfortable room so much we are staying another night! There is also a really cool rooftop here for drinks and food that is currently open! I’ll be back!
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded Aug 8, 2020
Thank you for the excellent review, J6812ZFanned. We are thrilled to hear that you had such a wonderful stay with us. We will be sure to tell our staff of your kind words. We hope to be able to host you again in the near future for another positive experience. Thank you. Tyler Dubs General Manager
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I greatly enjoyed my stay at the Refinery! My room was neat and tidy. I had a few very specific requests and they were granted very efficiently and professionally. Highly recommend this hotel. Oh and location is good too!
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Date of stay: December 2019
Value
Rooms
Service
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded 4 days ago
We’re so happy to know that you enjoyed your time with us, Bepam! We want our guests to have only the most memorable of stays and your praise for our comfortable accommodations lets us know we’re succeeding. That’s what we like to see! We hope to host you again at our convenient location for yet another wonderful stay. Have an outstanding day! Tyler Dubs General Manager
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Love this hotel. Great vibes and staff is friendly. The hotel is a good location close to Times Square and really all the good areas in midtown. They have a rooftop which is great as well. Rooms are really cool and quiet
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded 1 week ago
Thank you for the excellent review, nattybumpo2020! We are thrilled to hear that you had such a wonderful stay with us and especially enjoyed our prime location. We look forward to seeing you again soon for another positive experience. Thank you. Tyler Dubs General Manager
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I had an amazing time at the Refinery Hotel. I booked directly with them over the phone, the easiest booking I've ever done!!!! It was my boyfriend's birthday and I got the king suite with a view of the empire state building. They were beyond accommodating!! Not only was my room spectacular!! But I was able to check in early and got complimentary parking! We were also gifted by the hotel with their signature fragrance which was sweet and thoughtful!!! The ladies at the first Desk were amazing, very human like with amazing customer service!!! Planning my next staycation here!
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Date of stay: October 2020
Value
Cleanliness
Service
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded 2 weeks ago
Thank you for the excellent feedback, 189destinyh! We are thrilled to hear that you had such a wonderful stay with us and especially enjoyed our spacious accommodations and friendly staff. We look forward to seeing you both soon for another enjoyable expereince. Thank you and have a wonderful day! Tyler Dubs General Manager
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PRICE RANGE
$236 - $1,537 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
197
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Claim Your Listing Frequently Asked Questions about Refinery Hotel
Which popular attractions are close to Refinery Hotel?
Nearby attractions include Manhattan Skyline (0.3 miles), New York Public Library (0.2 miles), and Bryant Park (0.2 miles).
What are some of the property amenities at Refinery Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Refinery Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Refinery Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at Refinery Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Refinery Hotel?
Conveniently located restaurants include Izakaya MEW, Gabriel Kreuther, and Royal 35 Steakhouse.
Are there opportunities to exercise at Refinery Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Refinery Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Refinery Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, and Polish.
Are there any historical sites close to Refinery Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (2.1 miles).
Is Refinery Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.