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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#51 of 520 hotels in New York City
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Looking for a place to stay in New York City? Then look no further than Refinery Hotel, a romantic hotel that brings the best of New York City to your doorstep.
Refinery Hotel is a romantic hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a 24 hour front desk, room service, and a concierge. Plus, guests can enjoy a fitness center and a rooftop bar, which have made this a popular choice among travelers visiting New York City. For guests with a vehicle, there is paid private parking available nearby.
For those interested in checking out popular landmarks while visiting New York City, Refinery Hotel is located a short distance from The High Line (1.5 mi) and Friends Building (1.7 mi).
If you like cafes, Refinery Hotel is conveniently located near The Blue Box Cafe, Andrew's Coffee Shop, and Best Bagel and Coffee.
Best of all, Refinery Hotel makes it easy to experience some great New York City attractions like Gramercy Park, which is a popular state park.
We’re sure you’ll enjoy your stay at Refinery Hotel as you experience everything New York City has to offer.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Complimentary welcome drink
Wine / champagne
Rooftop bar
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
100Great for walkers
Grade: 100 out of 100
420Restaurantswithin 0.3 miles
138Attractionswithin 0.3 miles
Contact
63 West 38th Street, New York City, NY 10018-3818
Getting there
42nd St – Bryant ParkNew York City Subway5 min
5th AveNew York City Subway5 min
Rental CarsSee rental cars from $39/day
5873Reviews79Q+A100Room tips
Reviews
Traveler rating
- 4,370
- 1,051
- 305
- 93
- 56
Time of year
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Popular mentions
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Most Recent
Gabriel, Ithiel, and Miguel were absolutely wonderful. Cleaning staff and all other hotel staff were so helpful. Will definitely be returning next time we are in the city! Will also be recommending this hotel to friends.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Refinery was our wedding hotel as suggested by our planner and it could not have been a better choice. Not only is the location amazing (walking distance to Bryant park, 5th avenue shopping, broadway, Times Square) but the hotel is also a beautiful luxury boutique property. Our guests could not stop raving about how great their stay was. We would stay here for the rooftop alone. There were lineups almost everyday to get up and they were turning people away, however, guests can go up at anytime. it was always bustling and busy and was a great place for our wedding guests to congregate and grab drinks and food throughout the day. Definitely a great vibe for everyone! The lobby bar also had a cute jazz night. Finally, I would like to thank Samantha and the whole staff for making our wedding week so special and for being so fabulous. The whole team was so accommodating and kind from the time we chose Refinery and throughout our stay. The front desk staff was kind to all of our guests, and I truly believe this made our week all the more wonderful and memorable. It's the small details that count like flexibility when we changed our room types last minute, or the glass of wine as we checked in. I don't have anything negative to say at all and I would highly recommend!…
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded Aug 13, 2022
Thank you for the lovely review! We're thrilled you had such a wonderful Wedding Weekend with us at Refinery Hotel! We're delighted to hear that our team was so welcoming and accommodating. We aim to please and your praise lets us know we're doing our job! We're also glad you enjoyed our spacious rooms and rooftop. We will share your feedback with our entire team and they will be thrilled to know that you had an amazing stay. We look forward to hosting you again soon for another amazing experience! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OMG. Our new NYC find. Great hotel. Fab location at 39th and 6. Easy ti walk everywhere. Also 4 blocks inn3 directions to subway if you need yo Ho to Brooklyn or further. Fab rooftop bar with beautiful evening view of the Empire State Building. Rooms are large by NY standards and are quite nice with good bathrooms. Staff are super friendly and very helpful and accommodating. They even offer a gksss robe every day at cocktail hour. Special call out to Rafael Ithiel Kiefi and Gabriel who went over and above for us. This will be our new go to hotel in Manhattan. .
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Voyager21574612245 wrote a review Jan 21
Amazing staff. From the first moment of checking in, to the last moment of checking out. Super helpful. Super pleasant. (Shout out to Ray and the whole team!) Accurately assessed distances for dinner and theatre; got me cab. Welcomed me back with a glass of wine. Gave me solid tips re: the rooftop bar and Parker & Quinn restaurant. Thank you to each of you. The hotel itself? Nice vibe. Nice architectural design. Thoughtful choice of amenities, at the right altitude. Clean. Comfortable room, everything you need, ample space. Exceptional value for the dollar, without a doubt. It's a little gem. Am returning next week and look forward to it.
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Great location.
Incredible value for the dollar.
Super helpful staff.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 1 week ago
Thank you For the amazing 5 star review. It was a pleasure meeting you and I'll see you next week. Ray has been here since day one and I don't truly know what I would do without him. I will also make sure everybody else gets to hear how amazing your stay was. Im glad you appreciate our location, amenities, venues and style, cant wait to see you back for another Refine stay. Im currently blocking your room, for your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great hotel in a fabulous location. Beautifully designed throughout with flawless service. Amazing roof -top bar with views of the Empire State building and lovely jazz bar on the ground floor. Would definitely stay again.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 1 week ago
We're thankful for guests like you that take the time to let us know how we're doing! Your opinion is greatly valued and helps us maintain an outstanding standard of service. You having such an amazing stay at Refinery Hotel lets us know that we're providing exceptional customer service! We're glad our team made you feel so valued during your time here! It's great you enjoyed our prime location and inviting facilities, as well as our exceptional service!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location - in Mid Town, but a few blocks away from all the really big crowds so it is quieter. Nice lobby. Rooms are spacious (for New York) and clean. My room had natural light but not a view - but I’m not in my room much when in the city. My only quibble is the hallway walls are mostly black so it is dark. Really enjoyed our stay.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 1 week ago
We're delighted to hear about the outstanding stay you had with us! It's wonderful you appreciated our quiet, spacious and clean rooms. That's what we like to hear! We can't wait to host you again soon for another fantastic experience! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jaguerra12 wrote a review Jan 15
We come to NYC every few months and stay at The Refinery every time! The location is fantastic- we can walk to everything we want to do and see. The rooms are spacious and they’re one of the few hotels in NYC I’ve found with two queen beds as an option. Customer service is always excellent- Gabe, Ithiel, and Miguel specifically went above and beyond to ensure we had an excellent stay. Thanks, all! We’ll be back soon!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 weeks ago
Thank you @jengP5939KZ, for making Refinery your home away from Home. We aim to please and your praise lets us know we're doing our job! We're also glad you enjoyed our prime location, spacious rooms and luxurious beds! I'll ensure to share your feedback with Miguel & Ithiel. They are our Rockstars! We look forward to hosting you again soon for another amazing experience! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Could not have been more impressed by our stay at The Refinery. They made sure we were prepared prior to arrival, got us checked in quickly, and took great care of us the entire time. I had told them we were celebrating my daughter’s birthday and they had a small gift waiting for her in the room; it made her day! We got an unexpected turndown service which was appreciated, and the gentleman at the front desk even gave my wife a candle when she remarked how much she liked the ones they have in the lobby. The room was large and comfortable, especially for NYC, it had a great view of the Empire State Building, and was convenient to so many things we wanted to do. We will definitely be back!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 weeks ago
Thank you for the Stellar Review @WhiplashPants * We're pleased to know you appreciated our efforts to provide you with amazing service! Knowing that your time here at Refinery Hotel was exceptional is very important to us, and it helps us know that our team is doing great! We believe our prime location, view, friendly staff (who go above and beyond) comfortable and clean rooms are great assets to our property, so we appreciate you for admiring them, too! We look forward to hosting you again soon for another fantastic experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henri M wrote a review Jan 9
If you want a place to escape to amidst all the hustle and bustle in nyc this is the place! The actual hotel room is quiet and cozy and very comfortable; also is very modern and new. If you would like some more action just go downstairs to the lobby or rooftop bar and enjoy the beautiful world class bar which boasts a very cool vibe you need to experience. Excellent service throughout the hotel no matter what time it is. Will recommend to everyone I know!
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 weeks ago
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. We're also glad you enjoyed our spacious, quiet and cozy rooms. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Refinery Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniela M wrote a review Jan 5
We had an AMAZING time at the Refinery Hotel, the crew was super friendly, the roof top had great atmosphere, the rest was nice, the best Maria there ! in the front deskGabriel, Kiefer and Miguel was incredible!! Everybody was very kind and the rooms have nice space, nice mini bar, and hot tub! Thank you all of you!
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Date of stay: December 2022
Value
Location
Service
Room Tip: Teens can't go to the roof top after 6:30pm
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 weeks ago
Hi @danielaml1798ZI There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you and we're glad our team made you feel so valued during your time here! I will make sure to share this with Kiefer, Miguel and Maria. Thank you for your rating & review! come visit soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$279 - $478 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
197
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Claim Your ListingREFINERY HOTEL $164 ($̶5̶0̶1̶) - Updated 2023 Prices & Reviews - New York City
Frequently Asked Questions about Refinery Hotel
Which popular attractions are close to Refinery Hotel?
Nearby attractions include Manhattan Skyline (0.3 miles), Bryant Park (0.2 miles), and New York Public Library (0.2 miles).
What are some of the property amenities at Refinery Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Refinery Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Refinery Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Refinery Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Refinery Hotel?
Conveniently located restaurants include Royal 35 Steakhouse, Izakaya MEW, and Gabriel Kreuther.
Are there opportunities to exercise at Refinery Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Refinery Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Refinery Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, and Polish.
Are there any historical sites close to Refinery Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (2.1 miles).
Is Refinery Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.