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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Stayed in October 2016 with my boyfriend.
This was my first visit to New York and the trip had been booked as a birthday present by my boyfriend. He'd done a lot of research on hotels and booked the Refinery based on good reviews, location...More
Stayed at the Refinery for 4 nights just before Christmas. This hotel is fantastic in all aspects. Fantastic staff, fantastic rooms, fantastic location.
From the moment my wife and I arrived we felt welcomed and although our room wasn't ready they made space for us...More
8 Thank Visco27
Response from Eric_Refinery, General Manager at Refinery HotelResponded March 13, 2017
Thank you for your enthusiastic and detailed review, Visco27! We hope to welcome you back again soon!
My only complaint is I had to wait for my room. Once I checked in the service was great and the room large. I needed to use the complimentary ear plugs as there was still a bit of noise from the street but to be...More
Still staying at hotel, final night. The accommodation is great, staying in a large room. The staff during the day at reception are very friendly and helpful. However for some reason the staff during the evening/night are far from helpful. For example, wanted to book...More
All in all a fantastic hotel!
Great service and staff that's actually really caring about their guests. The room I (luckily) got was huge and specious, what's quite uncommon in NYC so I was really spoiled.
The only 'downside' is that there's only a kind...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$289 - $620 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#18 Business Hotel in New York City
#22 Romantic Hotel in New York City
#24 Family Hotel in New York City
#25 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Number of rooms
197
Reservation Options
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Refinery Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
...More
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from Norrtillsoder | Reviewed this property |
July 2016. Crowded rooftop, it's very popular. Long line outside hotel. The staff was very accomodating and arrange a table for us. Great hotelroom, no aging. Quiet, we heard nothing from street. But probably a good idea to... More
July 2016. Crowded rooftop, it's very popular. Long line outside hotel. The staff was very accomodating and arrange a table for us. Great hotelroom, no aging. Quiet, we heard nothing from street. But probably a good idea to stay clear of any rooms close to elevator to rooftop.
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Room Tips
"Corner rooms are lighter. We had 614 - good location but none have really good views. Rooms near the road..."
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United States