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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 12/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
More questions?
Updated 12/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#39 of 531 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Looking for a place to stay in New York City? Then look no further than Refinery Hotel, a romantic hotel that brings the best of New York City to your doorstep.
Refinery Hotel is a romantic hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a 24 hour front desk, room service, and a concierge. Plus, guests can enjoy a fitness center and a rooftop bar, which have made this a popular choice among travelers visiting New York City. For guests with a vehicle, there is paid private parking available nearby.
For those interested in checking out popular landmarks while visiting New York City, Refinery Hotel is located a short distance from The High Line (1.5 mi) and Friends Building (1.7 mi).
If you like cafes, Refinery Hotel is conveniently located near The Blue Box Cafe, Andrew's Coffee Shop, and Best Bagel and Coffee.
Best of all, Refinery Hotel makes it easy to experience some great New York City attractions like Gramercy Park, which is a popular state park.
We’re sure you’ll enjoy your stay at Refinery Hotel as you experience everything New York City has to offer.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Wifi
Rooftop bar
Breakfast available
Complimentary welcome drink
Wine / champagne
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
513Restaurantswithin 0.3 miles
133Attractionswithin 0.3 miles
Contact
63 West 38th Street, New York City, NY 10018-3818
Getting there
42nd St – Bryant ParkNew York City Subway5 min
5th AveNew York City Subway5 min
Rental CarsSee rental cars from $36/day
5743Reviews78Q+A100Room tips
Reviews
Traveler rating
- 4,271
- 1,035
- 294
- 90
- 53
Time of year
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- English
Popular mentions
I travel to NYC regularly and have stayed at many hotels. Refinery is one of my favorites. The hotel is extremely comfortable (very clean, great decor, friendly staff) and is conveniently located. We stayed in a double room that was very, very spacious, with tons of natural light and super high ceilings. The room includes great details like true blackout shades and translucent curtains (not every hotel in NY has this and it's a must), Le Labo toiletries (to die for) and is up to date tech-wise (lighting, tv casting, etc). Gabriel was very friendly and accommodating. He was able to get me a high floor as I had requested and early check in. I highly recommend this hotel and will definitely be staying there again next time I'm in NYC.
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Date of stay: January 2022
Value
Service
Sleep Quality
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded yesterday
Thank you for taking the time to give us your feedback, tamio415! It's great to hear Refinery Hotel is one of your favorite NYC hotels! We're so glad we have your recommendation and that you enjoyed our comfortable and spacious rooms, friendly staff, and prime location in Midtown Manhattan's Garment District. We will definitely pass your kind words along to Gabriel, and we can't wait to host you again when you return to NYC! Refinery Team
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Hotel's Favorite
I stay in a lot of NYC hotels and I can tell you this one is top notch! We are in the middle of a pandemic and I live on Long Island... we lost our power for like 5 days, so we decided to try to find something close to home. A lot of NYC hotels are not available right now however being that I’ve stayed at The Refinery before it was an easy choice! I was greeted graciously by the door man who escorted me to Aziza at the front desk. What a doll! She literally offered me free parking, upgraded my room and gave me a glass of wine! My daughter and I are enjoying the clean comfortable room so much we are staying another night! There is also a really cool rooftop here for drinks and food that is currently open! I’ll be back!
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Date of stay: August 2020Trip type: Traveled with family
6 Helpful votes
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded Aug 8, 2020
Thank you for the excellent review, J6812ZFanned. We are thrilled to hear that you had such a wonderful stay with us. We will be sure to tell our staff of your kind words. We hope to be able to host you again in the near future for another positive experience. Thank you. Tyler Dubs General Manager
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We loved our stay in this hotel! Great location and customer service! The rooms are very modern and spacious . The staff very warm & friendly , they made us feel at home! I will definitely recommend to friends & family and will also be coming back!
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Date of stay: January 2022Trip type: Traveled with friends
Helpful
Response from TylerDubs, General Manager at Refinery Hotel
Responded yesterday
Thank you so much for your review and for staying at Refinery Hotel! We're so glad you enjoyed our modern and spacious rooms, friendly staff and speedy service, and our prime location in Midtown Manhattan's Garment District. Thank you for your recommendation and we can't wait to see you again soon! Refinery Team
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Good experience overall, the hotel staff is outstanding. The property itself is looking a little worn, and hopefully can redo after COVID. There were maintenance issues in the room and bath, but they were fixed quickly. Our only complaints were with the food service, even though Parker and Quinn and bars are part of the hotel, you pretty much can’t get in unless you make a reservation way ahead of time. They need to at least reserve a few seats for hotel guest walking. Plus the bars were closed for private events 3 out of the 4 nights we were there, so we couldn’t have gone anyway.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Again, no food available except by reservations.
See more room tips
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 4 days ago
We're filled with gratitude after reading this review! It's lovely hearing about your recent stay with us at Refinery Hotel. Our team is glad to know you appreciated our team and attentive maintenance service and that we did a great job at making you comfortable! We are grateful for your feedback regarding our dining system and we will address this with our team moving forward. We appreciate you for leaving this detailed review! Refinery Team
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The style , the people and the food were wonderful. Close to everything. The rooms were clean. I will always come back to the Refinery Hotel. The staff was very nice and everyone seemed happy to be there.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 4 days ago
Refinery Hotel appreciates you for leaving this positive review, darlene72275! Our team works hard to ensure every guest has a remarkable stay with us, and we're satisfied knowing we exceeded our standards during your stay! We're overjoyed knowing you loved our style, convenient location, clean property, delicious food, and team and had a great time here. We look forward to your next visit! Refinery Team
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PRICE RANGE
$236 - $1,537 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
197
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Claim Your Listing Frequently Asked Questions about Refinery Hotel
Which popular attractions are close to Refinery Hotel?
Nearby attractions include Manhattan Skyline (0.3 miles), New York Public Library (0.2 miles), and Bryant Park (0.2 miles).
What are some of the property amenities at Refinery Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Refinery Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Refinery Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at Refinery Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Refinery Hotel?
Conveniently located restaurants include Royal 35 Steakhouse, Izakaya MEW, and Tony's Di Napoli - Midtown.
Are there opportunities to exercise at Refinery Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Refinery Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Refinery Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, and Polish.
Are there any historical sites close to Refinery Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (2.1 miles).
Is Refinery Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.