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Holiday Inn NYC - Lower East Side

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150 Delancey Street, New York City, NY 10002-3308
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (207)
Room & Suite (179)
Dining (40)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn NYC - Lower East Side
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#192 of 508 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
On March 19th, 2013, the Holiday Inn NYC - Lower East Side opened at corner of Delancey and Suffolk Street, complete with a widely appeasing ambiance, decor, and amenities. This new, contemporary non-smoking boutique hotel brims with surprises-from the sleek walnut floors in our spacious guest quarters, to the impeccably adorned public spaces. Set in historic heart of Manhattan's Lower East Side, our friendly and familiar hotel delights at every turn, drawing repeat visitors with a heightened level of charm. From the linens to the lobby, the brand new reflects the joy, excitement, and luxury of the modern New York City lifestyle. Step through our boutique-style lobby, and you will instantly be treated with personalize service from our hospitality staff. Within the solace of our hotel, you will find free Wi-Fi, and many modern conveniences, including business and fitness center access and lobby snack shop. Enjoy service from our ever-attentive staff, delicious dishes from the tables of our in-house restaurant, and world-class amenities in the comfort of spacious and stylish guest rooms.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Business Center with Internet Access
Meeting rooms
Baggage storage
Convenience store
Wifi
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Vending machine
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
820Reviews39Q+A100Room tips
Traveler rating
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Popular mentions
Jess B wrote a review Oct 2020
Taunton, Massachusetts9 contributions9 helpful votes
We were able to check-in early thanks to a kind front desk agent named Eduardo and it was awesome that he could help us find pizza in the area! A smile and some kindness goes a long way so I hope Eduardo can be recognized for that! The only problem I had with my room was that there wasn’t a holder for the bar of soap at the bathroom sink which caused the sink to get dirty easily. They also only left two towels for us and no facecloths which is pretty strange for an IHG hotel because I thought it was a brand standard. We also found a couple stains on our sheets when we checked in but they were kind enough to send someone up with new sheets. If you’re looking to stay here for a vacation, this hotel is perfect. You’re not to far from Times Square and the neighborhood already has so much to do for tourists.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Sdot. wrote a review Aug 2020
1 contribution1 helpful vote
First..do not pay full price to stay here. At $80-90(includes fees) it is fair. Parking a challenge..but that is expected in nyc. Found a reasonable garage 3 blocks away. Some staff have masks around their necks. Forced to share 4x4' elevator w guests.. Who aren't asked to put their mask on when in common space. Their site says guest temp checks...no one checked me so...not enforced. Room was clean enough...passed my blacklight inspection. Room does not have microwave or fridge. Theres a community microwave in lobby that they do not wipe down often/ever (greasy prints all over handle). Musty smell in room if AC is off... Likely carpet. Staff was super nice but I would not stay here again.
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Date of stay: August 2020Trip type: Traveled solo
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn NYC - Lower East Side
Responded Aug 30, 2020
Hi C1518NDsb, Thank you for your recent stay and for taking the time to write us a review. While I am glad that you found the service provided by our staff friendly and that you're pleased with the cleanliness of the room allocated, I'm sorry for the letdown due to the issues encountered with the parking situation and with limited amenities. We aim to make each stay as pleasant and comfortable as possible while ensuring that we are providing a safe environment. I understand your concerns about wearing masks in the common areas and temperature checks were not strictly enforced during your visit. I have forwarded your comments with the hotel management and I am confident that necessary steps will be taken to avoid similar situations from happening again. We hope that you will not allow this isolated event to prevent you from choosing us again. Many thanks, Jonathan A Case Manager IHGService
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GlobeTrotting777773 wrote a review Jul 2020
1 contribution1 helpful vote
I am writing this review because I truly loved how I was treated from the moment I walked in in fact thanks to the Lady at the front desk her name is Achol was amazing, very dedicated and went above and beyond for me, truly a nice experience so nice that decided to extend my stay. Highly recommend this place very clean and good location! Thank you. Gina CoBoski
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Date of stay: July 2020Trip type: Traveled solo
1 Helpful vote
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Katie wrote a review Mar 2020
Philadelphia, Pennsylvania26 contributions29 helpful votes
This past weekend we reserved 4 rooms for a weekend in the city with friends and the hotel was great for all of us! The staff was very friendly & rooms were clean. For being in the city, the rooms are a decent size. We would definitely stay here again in the future!
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
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Lavender wrote a review Feb 2020
5 contributions10 helpful votes
One of the reasons we chose this hotel was because it advertised an on-site restaurant, which we thought would be good for nights we didn’t feel like going out for dinner. We also booked the additional breakfast package. On arrival, we found out the restaurant was closed - for renovations, I think - and was not serving dinner. However, the website continued to advertise a restaurant with dinner hours, which is quite misleading. The breakfast food was disappointing (cold oatmeal, for example), but at least we had that removed from our bill and didn’t continue eating there. Even on the eighth floor, we could hear loud street noise. We figured out it was because the wall A/C unit wasn’t sealed to the wall properly, which made it sound like the windows were wide open and also let it a cold draught. The room walls and doors are paper thin, so you can hear the neighbours. Adding soft-closes to the doors would be good - the whole floor shook every time a door slammed. The room and bed were reasonably comfortable and the room and bathroom size were decent. A proper quilt and quilt cover on the bed would have been nice. The restaurant closure and noise levels really let down the stay for us.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from IHGService, Guest Relations Manager at Holiday Inn NYC - Lower East Side
Responded Mar 13, 2020
Hello Lavender74, Thank you for taking the time to give us your feedback about your stay at our hotel. Complete guest satisfaction is our topmost priority and I see that it didn't happen this time. I'm sorry to hear about your restaurant experience, the noise disturbance coming from the other rooms, and the uncomfortable temperature of the room prevented you from enjoying your stay with us. Having a fulfilling breakfast is a must and I recognized your dissatisfaction due to the quality of food served. What you described is certainly not the experience we want you to remember us. I shared your review with our hotel management. Rest assured that all the areas you've highlighted will be looked into for us to provide a better guest hotel experience. We value the trust you've placed on us. I hope you'll come to visit us again and we'll make your next visit better than the last. Kind regards, Jomar M. Case Manager IHGService
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PRICE RANGE
$117 - $380 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn New York City-Manhattan
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Lower East Side / Manhattan
NUMBER OF ROOMS
132
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Frequently Asked Questions about Holiday Inn NYC - Lower East Side
Which popular attractions are close to Holiday Inn NYC - Lower East Side?
Nearby attractions include Yaf Sparkle Fine Jewelry (0.2 miles), Economy Candy (0.2 miles), and Escape The Room NYC Downtown (0.06 miles).
What are some of the property amenities at Holiday Inn NYC - Lower East Side?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn NYC - Lower East Side?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn NYC - Lower East Side?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Holiday Inn NYC - Lower East Side?
Conveniently located restaurants include Il Laboratorio Del Gelato, Russ & Daughters Cafe, and Wafels & Dinges.
Are there opportunities to exercise at Holiday Inn NYC - Lower East Side?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Holiday Inn NYC - Lower East Side?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn NYC - Lower East Side offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn NYC - Lower East Side?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn NYC - Lower East Side?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (1.5 miles), World Trade Center Memorial Foundation (1.5 miles), and Hamilton Park (3.9 miles).
Is Holiday Inn NYC - Lower East Side accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.