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Four Points by Sheraton Manhattan Chelsea

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939 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Manhattan Chelsea
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Showing 834: English reviews
Boston, MA
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed March 10, 2011

Stayed for 1 night on the 17th floor in an executive king room. Arrived late morning and was able to leave my bag was not able to check in --- ok because it was just past 10:30 which is understandable.. Lobby was small and bustling. Returned to check in around 7 pm that evening and had to wait around 15... More 

Helpful?
Thank hotelhound
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

We apologize about the inconveniences you experienced throughout your stay. There are several enhancements scheduled for our hotel that we are sure you will enjoy. On your next stay, please do not hesitate to contact me directly, so that i can personally look after your accommodation needs. Regards, Joseph More 

Rio De Janeiro, Brazil
Level Contributor
61 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed March 9, 2011

Stayed there for many times over the last few years and always recommended but not anymore... rooms are small but comfortable, heating is quiet noisy and unstable temparature; however service and reliability dropped significantly whereas prices increased substantially; some parts of the room equipment not working; phone constantly "on alert" for messages but no messages there and deletion impossible; constant... More 

Helpful?
Thank FreqTravellerMunich
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

I'm concerned about the various issues you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn... More 

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London, UK
2 reviews
5 of 5 stars Reviewed March 8, 2011

This is the 2nd time I have stayed in this hotel (coincidently on exactly the same dates one year apart) but I don’t recall doing a review last year. The hotel has a great location on 25th/7th. There are subway stops on 28th and 23rd Streets on the 1 line so convenient – I prefer the 23rd street stop as... More 

Helpful?
Thank tontybear
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

We appreciate your very detailed review and will look into all the suggestions that you have recommended. Regards, Joseph More 

Berlin, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2011

you've all you need for a good price. complimentary internet in room, f.ex. If you have a room in the upper floors, you'll have sun all day (courtyard), view over downtown ... and VERY quiet !!! Nice staff. So: I was never disappointed. Going there since 5 years.

Helpful?
Thank christoph66
FourPointsChelsea, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Hello Christopher, Thank you for 5 years of loyalty! I know you will enjoy the HDTV and WiFi Internet that we are installing. We look forward to hosting you for future stays. Regards, Joseph More 

Sydney, Australia
Level Contributor
116 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed February 25, 2011

I've stayed at this location 2 or 3 times, and I have always been impressed with the level of professionalism, personalization and an inviting spirit encountered by the staff who run the front desk. They are so incredibly friendly, which, in my opinion more than makes up for some of the hotel's shortcomings, which go hand-in-hand with many of the... More 

Helpful?
1 Thank Trekkingtheglobe_10
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for wonderful review. I was very excited to receive your note about our employee. Please know that we have shared this with the staff member. I appreciate your wonderful comments and look forward to hosting you in the very near future. More 

Temecula, California
2 reviews
4 of 5 stars Reviewed February 14, 2011

The lobby is small, but there is free internet service! The rooms are also tight quarters, but very efficient. There were 3 of us in the room. Beds and bedding are quite comfortable. We booked on priceline, finally got bid of $145, w/taxes $175.Pleased w/rate. We had to wait 5 hrs on the streets freezing, and we are from So... More 

Helpful?
Thank Swedishdawl
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your detailed review. We are glad that you were able to take advantage of the discounted rates. We are also glad that you got to experience everything our wonderful city has to offer. We look forward to being your home away from home in the future. Regards, Joseph More 

allen, tx
1 review
4 of 5 stars Reviewed January 31, 2011

Stayed here 3 nights for a girl's getaway weekend to take in the Christmas sights. Once you get passed the bar/restaurant in the lobby, the hotel was very quiet. If we had enough energy left after a day of walking, we would have certainly wandered into the restaurant...sounded like a great time. But we knew an awesome bed awaited our... More 

Helpful?
Thank snissley
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thanks for the wonderful review. Having been in the hotel business for the last 10 years, I can agree with you that the Four Comforts beds is the best bed available. We look forward to hosting you for future stays. Regards, Joseph More 

Chestnut Hill, MA
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 29, 2011

I picked the Four Points Chelsea because it is two blocks from the office I was visiting. Very reasonably priced, good location for workers in the Chelsea/Mid-Town area, and it is super close to Penn Station. My room had "two double beds" - but don't be fooled, these are overgrown twin beds. I stayed by myself, but would not have... More 

Helpful?
1 Thank UpscaleButRealistic
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

We thank you for your review. Firstly we would like to apologize about your experience with our rooms. We do also have executive double/double rooms which are a bit larger than the room you had during your stay. For future stays, please do not hesitate to contact me directly and I would be more than happy to offer you an... More 

South San Francisco, California
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 26, 2011

When I arrived I expected it to be a bigger hotel as it is Sheraton but.... yes indeed, it is Manhattan! We enjoyed our 4 nights stay there as when I walked one block, Times Square is really near! We can walk to midtown or to downtown as it is located on 25th St. Subway is only 2 blocks away.... More 

Helpful?
Thank Highzone
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your wonderful review. We are really happy that you will recommend us to other travelers. Even though our hotel is small we take great pride in our warm friendly customer service. Thanks, Joseph More 

Beijing, China
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed January 8, 2011

Stayed 2 nights at the Four Points by Sheraton Manhattan Chelsea in December 2010 a few days before Christmas. The hotel was fine, lobby on the small side but close to the subway. Went out to get dinner the first night and was a bit put off by the area at night. It was fine during the day but a... More 

Helpful?
Thank starwood6589
FourPointsChelsea, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your fantastic review. On y our next stay please feel free to contact me directly and I will be more than happy to guide you to some of the great hidden gems in the Chelsea area. We look forward to hosting you for future stays. Regards, Joe More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Behind our sleek design is the same comfort and service you expect from a Four Points. You won't need to go far to find a great restaurant, gallery or lounge. Over 2000 square feet of meeting space. ... more   less 

Additional Information about Four Points by Sheraton Manhattan Chelsea

Address: 160 W 25th St, New York City, NY 10001-7479
Location: United States > New York > New York City > Chelsea
Price Range: $202 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
Number of rooms: 158
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Also Known As:
Four Points By Sheraton Manhattan Chelsea Hotel New York City
4 Points By Sheraton Manhattan Chelsea
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea
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