MO in New York is located across from the Central Park and next to a shopping mall. Within minutes of walking distance there are a lot of restaurant selections. Excellent location. Checked in at around 9:30 preparing for luggage storage because I booked the 11:00 reservation at MET museum. Check-in was very fast and the staff was very efficient. She also invited me to join the breakfast at the Lounge. The Maître D' didn't see that we were there first and seated the only empty window seats to the couple behind us, but promised that when there was window seats open, would change our seat. However, he forgot to do that. We had to ask a waiter to change to the window seat when that couple left. The food in the Lounge is average compared to other MOs; maybe it is because the food service is limited after reopening. Meanwhile, our room was ready within half an hour and all the luggages were sent to the room already. Excellent service! The upgraded room is clean but lacks a coffee machine. The refrigerator is full of drinks on automatic mode: if the door is not close within 30 seconds, guest will be charged. There is no room for drinks that brought by the guests. Compared to other MOs in China, this MO does not have an executive lounge, therefore it does not have an option to book the executive rooms with lounge access. Because of the pandemic, restaurants are not fully opened. It is already very good because the Spa, the gym and pool are open, not many New York hotels are able to do that. Like other MOs, daily house keeping includes cleaning in the morning and turndown service in the evening. It is the familiar "Jasmin" music played on the TV that always reminded me that I am in my very favorite hotel. House keepers are also attend to details like other MOs. Cables of chargers would be tied together and well organized; bath salt would always be replaced when it was used. When meeting a house keeper in the hallway, she could always call me by my last name...this is how MO is unique and why I love MO! It reminds me that when I stayed in MO Shanghai, even Mr. Clements Hoerth, the general manager, would recognize me and called my name. It is simply amazing.

We stayed at the Hotel and it was excellent. We stayed in the "least" expensive room, with views to the river, and even though the hotel offers more "luxurious" rooms and rooms with views to central park, this room was excellent. The views from the 47th floor were amazing. We arranged for the hotel to pick us up at JFK and the process went smoothly. Upon arrival our room was ready (we arrived around 11PM) Room service was perfect every time we used it The Breakfast is a la carte, no buffet (which for me its a better option) The views from the restaurant and the bar is impressive, with unobstructed views of Central Park The service in the hotel is top notch. I agree that the Mandarins in Prague, Paris and Munich are more "luxurious" but this hotel is an excellent choice. The location is perfect and the shopping mall in the first 3 floors provide a lot of options if you don't want to venture off or want an option for lunch that is easy.

Walking into the lobby of MO you're greeted with an elegant view, and smiling faces. We were warmly welcomed and assisted to our room, where the ice and champagne glasses were located per our prearranged request. After some challenges getting to NYC due to recent storm Ida's damage, we were at ease while enjoying a glass of bubbly and taking in the stunning view of Columbus Circle from the 46th floor (rm 4608) our room was impeccably cleaned, and turndown was a welcome amenity. (Many luxury hotels have yet to return to providing this service) evening cocktails and breakfasts were enjoyed at the MO LOUNGE.. again enjoying stunning views of Columbus Circle. Our 4 night stay was a welcomed experience as we slowly return to life pre-covid. We really appreciated the extra touches taken by the property to make us feel cared for and safe. From the hand sanitizer to the proof of vaccine required to enter MO Lounge. Long days at the US Open really made us appreciate the solitude and relaxing space of our room at night. A beautiful experience. Thank you MONYC.