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80 Columbus Cir, New York City, NY 10023-5800
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Traveler (1049)
Room & Suite (916)
Dining (122)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Regularly sanitized high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#146 of 515 hotels in New York City
Location
4.8
Cleanliness
4.7
Service
4.5
Value
3.8
Travelers' Choice
At the very top of the Deutsche Bank Center, Mandarin Oriental, New York is perfectly situated for visiting all of the city's major attractions. Towering high above the city, our 244 luxuriously designed hotel rooms and elegantly appointed suites offer an unbeatable setting. With acclaimed gourmet cuisine, alluring cocktails and chic surroundings, our culinary offerings are among the best in Manhattan. An oasis of relaxation and rejuvenation high above New York, our spa offers a blend of beauty and wellness rituals as cosmopolitan as the city itself.
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Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
River View
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
199Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
1942Reviews19Q+A100Room tips
Traveler rating
  • 1,301
  • 361
  • 149
  • 79
  • 53
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
Lauren Rust wrote a review Yesterday
4 contributions
Thank you for another wonderful stay at the Mandarin Oriental New York. Honestly a perfect stay - I appreciate the really large rooms and bathrooms (rare in Manhattan) and the wonderful service ! Views of Central Park or the Hudson River are fabulous ! This time my airline lost my luggage and the concierge staff couldn't do enough. They kept in constant communication with the airport and myself, they kept totally on top of it and succeeded in getting my case delivered to them at the hotel and returned to me ! The staff are all great and offer a very personal service which I really love ! We will most certainly be back - wouldn't stay anywhere else !
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tunkeyandthemonkey wrote a review Sep 2022
London, United Kingdom73 contributions82 helpful votes
The concierge team were amazing, they managed to get me tickets to the best shows and were always super helpful. The rooms are a good size (for NY) and the view of central park was excellent. Ask for a floor higher than 40 to appreciate the best view.
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Ask for a central park view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 2 weeks ago
Dear James T, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location, rooms, and service our concierge team was able to provide you for your stay. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
howniceinhouston22 wrote a review Sep 2022
34 contributions15 helpful votes
We absolutely LOVED our experience at the Mandarin Oriental. The location in New York City can't be beat. It is directly on Columbus Circle right across the street from the beautiful Central Park and just a few blocks from Broadway and Times Square. The hotel doesn't even begin til the 35th floor so the views from the lobby and every room are stunning. It is an oasis in the center of the city. We found the rooms to be luxurious and clean and all the staff was helpful and friendly. The beds were comfortable and we noticed no noise at all in the halls or surrounding rooms. Bathrooms were well appointed and meticulously clean. Loved every second there and would highly recommend it.
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Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 3 weeks ago
Dear howniceinhouston22, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location, rooms, and service we were able to provide you for your stay. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel K wrote a review Sep 2022
Phoenix, Arizona, United States54 contributions20 helpful votes
We stayed for 5 nights at the Madarin Oriental and I can tell you that the entire stay was amazing. The staff is spectacular. Every single person that we dealt with was kind and efficient and helpful. From the Bellmen to the front desk to the concierge to the maitre d of MO Lounge, everyone was great. I can not remember having a more amazing experience at a hotel. I would recommend it to anyone who wants to stay in Columbus Circle and be at one of the great hotels in the world.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Central Park View. Can not beat it and the views are incredible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 3 weeks ago
Dear Daniel K, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. We are thrilled to read how much you enjoyed the service we were able to provide you for your stay. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmyMcCauley wrote a review Aug 2022
3 contributions2 helpful votes
Our stay at the MandarinOriental New York was based on a 100th Birthday celebration for My Mom and it was all I could have hoped for. Everyone was so accommodating and we were given a wonderful room on the 54th floor with a beautiful view. I used the swimming pool which was a great way to start the day and when I returned to the room my husband had a mostly healthy and delicious breakfast ordered from Room Service. We would return to this hotel again if we did not already have an apartment in NYC, but as it happens it was a wonderful treat. We have stayed in several Mandarin Oriental Hotels, including Barcelona ,Chiangmai. And Hong Kong. Our favorite is my second home in Bangkok. We are fans.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: Ask for a room with a view of Central Park
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded Aug 29, 2022
Dear AmyLMcCauley, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed your mother's birthday celebration and we are thrilled that you chose to celebrate with us. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie F wrote a review Aug 2022
Boston, Massachusetts22 contributions6 helpful votes
It was a brief but wonderful stay at this lovely hotel. The room was well appointed and clean with a great view. Nice touches throughout. My stay was brief and I hope for a longer visit next time. Every colleague encountered was friendly and helpful.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded Aug 29, 2022
Dear Debbie F, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you for your stay. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giancarlo N wrote a review Aug 2022
3 contributions
I am a frequent traveller and as friend and fan guest I would expect a more empathic service. The receptionist at the check in failed in telling me the amount of authorization taken for the incidentals and mislead me about the charges for breakfast ( explaining to me that it was the same price if I had opted out to have in the room). Next day I discovered that there was a charge for room service and I had to ask an allowance on the bill. It looked like the receptionist was rushing in her task. Excellent the knowledge of the concierge( the lady with blond hair) who gave us very good tips on how to move around New York and good recommendation for restaurant in the city. Housekeeping was prompt in her service along with valet service.
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Date of stay: August 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded Aug 29, 2022
Dear giancarlon499, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service from the concierge team but are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex100000 wrote a review Aug 2022
303 contributions98 helpful votes
+1
The rooms are nice, but a little tired. There is only a single bar/restaurant/facility in the hotel. It doubles as everything. Breakfast was ok, but nothing to write home about. The best part of the stay was concierge who were exceptional. They really went above and beyond for me. The view was also priceless.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded Aug 23, 2022
Dear Alex100000, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service we were able to provide you but are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern. Warm Regards, Mandarin Oriental, New York Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve H wrote a review Aug 2022
Nottinghamshire, United Kingdom29 contributions
+1
We have vacated in Mandarin Oriental hotels all over the world so we had high expectations from this wonderful brand. The New York property delivered on every level - located next to Central Park in a quiet part of the city all the staff were exemplary and so welcoming. On arrival we had some true personal touches made to the room which were so thoughtful and appreciated by all the family. The staff could not do enough to ensure the stay was so memorable The views are stunning over Central Park or the river and the rooms are well appointed, clean and well maintained We looked closely at many 5 star hotels in the city to deliver what we expect and chose this property and in my mind it was truly a great experience and I would highly recommend for your New York stay
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded Aug 23, 2022
Dear stevehF490XV, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you for your stay. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard W wrote a review Aug 2022
2 contributions
This was our first stay in the NY MO and we were really pleased. Most of all by the consistently high level of service from most every member of staff we interacted with. The reception team worked with us to secure a late check out, the MO lounge team were very friendly, the concierge found us a good restaurant and got us a table. The breakfast was delivered promptly by a friendly team member, the reception team at the SPA were great. Many staff seemed to have worked for a long time and like their jobs. I appreciated the offer of a hotel car for short journeys. Our meal in the MO lounge was good as was our room service breakfast. Bed was comfortable. The room was nice although a tired. When we arrived it was clean expect for some hair in the bathroom. Overall a great experience and I will come back. I hope the new owner keeps the team onside and perhaps invests a bit in upkeep for a lovely hotel.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded Aug 15, 2022
Dear richardwX6450PA, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service and dining we were able to provide you for your stay. Thank you for your review and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$987 - $1,831 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, new york hotel new york city, mandarin oriental new york city, mandarin new york city, new york city mandarin oriental
LOCATION
United StatesNew YorkNew York CityLincoln Square / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
244
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Frequently Asked Questions about Mandarin Oriental, New York
Which popular attractions are close to Mandarin Oriental, New York?
Nearby attractions include Big Apple Jazz Tours (0.2 miles), The Metropolitan Opera (0.2 miles), and Jazz at Lincoln Center (0.02 miles).
What are some of the property amenities at Mandarin Oriental, New York?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, New York?
Yes, a parking garage is available to guests.
What are some restaurants close to Mandarin Oriental, New York?
Conveniently located restaurants include Patsy's Italian Restaurant, Per Se, and The Original SoupMan.
Are there opportunities to exercise at Mandarin Oriental, New York?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, New York have airport transportation?
Yes, Mandarin Oriental, New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental, New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.3 miles), World Trade Center Memorial Foundation (4.3 miles), and Hamilton Park (1.8 miles).