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Millennium Hilton New York Downtown

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55 Church Street, New York City, NY 10007-2910
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2599)
360
Panoramas (42)
Room & Suite (456)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Millennium Hilton New York Downtown
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#333 of 509 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Located in the heart of Manhattan's Financial District, Millennium Hilton New York Downtown offers one-of-a-kind room views and convenient access to popular attractions like the Oculus, 9/11 Memorial & Museum, One World Trade Center, Wall Street and more. We've served the Lower Manhattan community for over 25 years and are proud to offer exceptional Hilton service, as well as some of the largest hotel rooms and suites in the downtown area. Property Highlights Include: • Breathtaking high-rise city views from guest rooms and suites • A Glass-enclosed indoor pool • Lobby bar, on-site restaurant, and room service • 24-hour fitness and business centers • 12 subway lines within 1 block, access to Brooklyn, Midtown, airports
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Room & Suite (456)456
Full view
Property amenities
Valet parking
Paid wifi
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Paid public parking nearby
Heated pool
Coffee shop
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Safe
Telephone
Iron
Wake-up service / alarm clock
Radio
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Offer:Price Match Guarantee
5,644Reviews174Q+A100Room tips
Traveler rating
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Popular mentions
johnny l wrote a review Dec 1
West Hartford, Connecticut2 contributions
I’ll start with the positive . The location is nice . Easy access to subways , site seeing and shopping . I’ll start with the check in . As a Hilton Dimond member , one of the benefits is the room of choice upgrade. I checked before i arrived and saw that they had bedroom suited available. I received a text from the Hilton prior to my arrival asking if there was anything they could help with before my arrival . At that point i told them that I would like an upgrade. They told me they would make a note of it and it would be taken care of when i check in . During my check in the attend told me they would only upgrade me one level up to a junior suite . I told her that wasn’t my understanding of my benefits but would talk to someone else about it . I check in and my room was like a ice box . So i turned on the heat . But then noticed the window was open . At first i thought it was Covid related abs they did it to air out rooms . No biggie . Then tried to turn on the tv and it wasn’t working . Called the front seat abs they came abs fixed it . Needed a new remote . At that point i decided to call the customer care number to get a better understanding of the Benefits of being a Dimond member . I was told i was right and the agent on the phone called the hotel because she also checked and saw suites where available . She put me on hold while she talked to the front desk. When she returned she told me she was told the rooms where sold out . She abs i both knew that we were being lied too . The phone agent put a manager on the phone with me and he asked me to hold on . When he returned he told me to go to the front desk because they found me a room . He apologized for the inconvenience . I got in the room and 1 ) there was no clock in the room , the heating unit was so loud i turned it off for sleep and the tv was not working . I just went to bed and said I’d deal with it in the morning . I had to wake very early . When i was leaving the hotel to go to work i told them what was wrong and it the issues could be addressed . I got back to the hotel and nothing was so i called down the front desk . They sent someone up with the clock . I asked him about the other issues abs he said oh you need a mechanic. He listened to the loud heating unit and said he was gonna tell his boss to suggest a new room . I called down asking and said they would get a new room ready . When i went down to get the new key . The front desk agent was on the phone . Not realizing it was me she was actually talking about me to someone on the other end eluding that i was some how trying to pull a fast one on them . When she hung up the phone i said hi I’m here to pick up that key . I could tell she was embarrassed that i basically caught her talking about me . When i checked in to the room the parlors tv was so half the size of my Previous room, but at this point I’m like what ever . It worked thankfully . I moved the sofa to have a better view of the tv and couldn’t help but notice confetti on the floor . (See pic ) first thought was i thought these rooms are being deep cleaned . Needless to say i don’t think i would return to this Hilton property. I have another reservation there but I’m gonna cancel it and stay somewhere else .
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Date of stay: December 2020Trip type: Traveled solo
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 2 days ago
We appreciate you taking the time to share your concerns with us. We regret that your time with us was anything less than perfect and that our team didn't go above and beyond to be of assistance. Could you please provide us with your reservation details from your stay including your full name, stay dates and your confirmation/reservation number? We hold ourselves to a much higher standard of service so we do hope you allow us the opportunity to share a more positive experience with you that our guests are accustomed to. We’d love to improve your opinion of us. Jason Tresh General Manager
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John O wrote a review Dec 2019
40 contributions37 helpful votes
Hotel's Favorite
I normally stay in the Midtown/Times square area but as I wanted a change of scenery and as the Millennium had a great weekender rate i decided to book a room for three nights. I took the E line from Midtown and arrived at 2pm. I was able to check in early and as a Hilton Diamond i was upgraded to a room on the 44th floor with an amazing view. The breakfast buffet is IMHO the best Hilton breakfast in NYC. I loved the smoked salmon and the full sized croissants. On my second night I took the 1 train to Lincoln center to see an opera. The following night I attended Handel's Messiah at St Paul's chapel which is located next door to the Hotel. When i left the next day I took the E line back to Midtown. The only negative is that the Hotel bar is not very inviting. Nevertheless i look forward to returning next year.
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Date of stay: December 2019
Value
Service
Sleep Quality
1 Helpful vote
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded Dec 28, 2019
Thanks for the wonderful review, John O! We're thrilled to hear you had a lovely stay and that you enjoyed our prime location, gorgeous views, and excellent breakfast selection. We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at the Millennium Hilton Downtown! Have a lovely day! Boris Guerov General Manager
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Caesar A wrote a review Nov 2020
Indian Lake, New York538 contributions63 helpful votes
+1
Photos were nice on the web pages. My room was on the 19th floor. Check in was quick. My room was small, but this is Manhattan. Guest services are good. Good places to eat. TV was out of date. Will I come back? Next time is the Conrad.
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Date of stay: November 2020Trip type: Traveled solo
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 1 week ago
Thank you for taking the time to submit this feedback, 995caesara. We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you. Jason Tresh General Manager
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JayRoQueens wrote a review Nov 2020
1 contribution
Terrible - hotel is falling apart, workers look like they're forced to do the job, and rooms are filthy. Location is filled with zombie homeless wandering at all hours of the day and night. Sad situation and I bet the place closes.
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Date of stay: October 2020Trip type: Traveled solo
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 1 week ago
We appreciate your feedback, JayRoQueens. Thank you. We regret that your time with us didn't meet your expectations. We apologize for the issues you had regarding your accommodations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Jason Tresh General Manager
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Mike C wrote a review Nov 2020
Whitefish, Montana1,853 contributions175 helpful votes
Well located next to the United Nations Headquarters. This hotel is generally clean but could use a remodel as the decor seems dated. Our room was clean and comfortable. The staff member who checked us in was efficient with minimal communications and pleasantries. The room rate was very reasonable.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 1 week ago
Thank you for taking the time to leave us a 4/5 rating, Mike! We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Millennium Hilton New York Downtown. Have a nice day! Jason Tresh General Manager
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PRICE RANGE
$150 - $456 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millenium hilton hotel new york city, hilton new york city, millenium hilton new york, new york city hilton
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
569
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Frequently Asked Questions about Millennium Hilton New York Downtown
Which popular attractions are close to Millennium Hilton New York Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.2 miles), One World Observatory (0.2 miles), and World Trade Center's Liberty Park (0.2 miles).
What are some of the property amenities at Millennium Hilton New York Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Millennium Hilton New York Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Millennium Hilton New York Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Millennium Hilton New York Downtown?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Millennium Hilton New York Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Millennium Hilton New York Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Millennium Hilton New York Downtown located near the city center?
Yes, it is 0.3 miles away from the center of New York City.
Are any cleaning services offered at Millennium Hilton New York Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Millennium Hilton New York Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Millennium Hilton New York Downtown?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.