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About
#415 of 529 hotels in New York City
Location
4.5
Cleanliness
4.2
Service
4.0
Value
3.8
GreenLeaders Bronze level
Millennium New York Downtown is located in the heart of the Financial District, just steps from The Oculus, One World Observatory, and the 9/11 Memorial & Museum. Guests love our City View rooms and suites, featuring some of the best views in Lower Manhattan: unobstructed views overlooking the Oculus NYC and One World Trade Center to the West, and the iconic Woolworth Building and Brooklyn Bridge in East-facing rooms. With 11 subway stops within a block of the property and ferry access just a 10 minute walk away, we're also one of the most convenient hotels in the city, offering easy access to Times Square, Madison Square Garden, Downtown Brooklyn, and all 5 boroughs. Iconic attractions like Wall Street, City Hall, Brooklyn Bridge, and the South Street Seaport are within a half mile.
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Property amenities
Paid public parking nearby
Fitness Center with Gym / Workout Room
Breakfast available
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Spanish, Italian
Location
100Great for walkers
Grade: 100 out of 100
313Restaurantswithin 0.3 miles
98Attractionswithin 0.3 miles
Contact
55 Church Street, New York City, NY 10007
Getting there
Cortlandt StNew York City Subway2 min
Fulton StNew York City Subway2 min
Rental CarsSee rental cars from $39/day
Nearby restaurants
Pisillo Italian Panini
1,006 reviews4 minItalian
Kuu Ramen
223 reviews3 minJapanese
Bill's Bar & Burger
1,358 reviews5 minAmerican
Manhatta
354 reviews5 minAmerican
See all nearby restaurantsNearby attractions
The National 9/11 Memorial & Museum
96,412 reviews4 minHistoric Sites
One World Observatory
28,826 reviews4 minArchitectural Buildings
World Trade Center's Liberty Park
2,985 reviews5 minParks
World Trade Center Memorial Foundation
1,351 reviews3 minHistoric Sites
See all nearby attractions6254Reviews194Q+A100Room tips
Reviews
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I purchased a prepaid trip to Sedona Arizona with the promise of $15,000 points The only reason I pre-purchase The hotel was to get some free nights in my hometown of Goleta California. Lo and behold it cost 26,000 points to get the CHEAPEST hilton hotel possible... Goleta is a nothing town. Total scam and total ripoff!
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Stay anywhere but the Hilton!!! They have the Monopoly and they're total liars and scammers! I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded yesterday
We appreciate your feedback, Sherpa48961866524. Your experience is not on par with the level of service were accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This hotel provides fabulous value for an NYC vacation. Their suites (especially on the higher floors) are strongly recommended for families. Fabulous views and ample space in a prime location are offered for tremendous $ value if you book ahead. You are in a prime location vis a vis ability to get around using the subway, close to beautiful parks and great walks along the Hudson, not to mention right across the street from the Freedom Tower and 9/11 museum. Good food all within walking distance and for the weary Delivero or other services are an excellent alternative.
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Review collected in partnership with MillenniumHotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MillenniumNYDT, Manager at Millennium Downtown New York
Responded Jun 13, 2022
It is heartwarming to hear that our hospitality left you with a great impression of us, 697manishd! We're pleased to know you loved your hotel and amazing views. On behalf of our entire team, we thank you for your business and for leaving this detailed review! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely outdated, dirty rooms as well poor communication between staff. Beautiful view and great deal for the observatory package but room needs some desperate TLC. If you don’t mind the trade off then it is great but this is by no means a 4-star hotel in my opinion.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded yesterday
We appreciate the feedback, aberube1257. Were disappointed your time with us was less than ideal and that our cleanliness, the condition of our rooms and service didnt meet your expectations. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The bathrooms and carpet need some refurbishment. The location is excellent. Close to subway and local attractions. The staff is attentive and nice. Easy check in and check out process. Close to shopping.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded yesterday
We appreciate the feedback, vr4kux6xub. While were glad you enjoyed our prime location and friendly staff, were disappointed the condition of our furnishings was anything less than perfect. We look forward to sharing a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is at such a great location! I was very hopeful it would be a good stay, but I was extremely disappointed with my experience. The room was dusty and not very clean. There was vomit in one of the elevators. The heat was so intense and there was no way to change it in your room - I had to sleep on top of the bed and not in the bed.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded yesterday
We appreciate the feedback, 218amc90. Although were glad you enjoyed our prime location, were disappointed to hear you were dissatisfied with your recent stay. Your feedback regarding our cleanliness and temperature control system is helpful and will be addressed by our team moving forward. We hope youll give us another opportunity to provide you with the quality service in which we pride ourselves.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
This hotel is a great location for touring the 9-11 museum and then hopping a tour bus to see the rest of the city. The staff was great and the room on the 23rd flood gave us a view of the monument from above. We only had 24 hours and the hop on hop off bus was the way to go.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded yesterday
Thank you for sharing your positive experience at our hotel, Kazan7151. We are happy to hear that our location was convenient for your tour of the 9-11 museum and the city. We take pride in offering exceptional service to our guests, and we are thrilled to know that our staff was great during your stay. We are also glad that you enjoyed the view of the monument from your room. Our aim is to provide our guests with a comfortable and enjoyable stay, and we are delighted to know that we met your expectations. We appreciate your valuable feedback, and we hope to welcome you back in the future for another great experience at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect location and very friendly staff. The room was clean, nothing fancy, but the view was fantastic from our room on the 45th floor overlooking the 9/11 Memorial. We only spend one night at Millennium Downtown, but I'm sure we will be back.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded 2 days ago
Thank you for taking the time to leave such a positive review of your stay at the Millennium Downtown. We are thrilled to hear that you had a great experience with us! Our location is definitely one of our top selling points, and were glad you found it to be perfect for your needs. Its wonderful to hear that you also found our staff members to be friendly and welcoming. We take pride in delivering exceptional customer service, and our team works hard to ensure that all of our guests feel comfortable and taken care of during their stay. Were delighted to hear that you enjoyed the view from your room on the 45th floor overlooking the 9/11 Memorial. We are thrilled to hear that you are considering staying with us again in the future. Thank you once again for your kind words, and we look forward to welcoming you back to the Millennium Downtown soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hard to know where to begin. The room was filthy. I reached down to lift what i thought was a piece of thread the cleaners had missed, to discover it was some kind of red sauce; there were multiple older stains on the carpet and the sofa was too dirty to sit on. I worked in the room for a couple of hours and then got a little chilly so turned the heat on just before going out for an hour. On my return I quickly developed an allergic reaction, sneezing, eyes streaming. I turned off the heat and the problem eased. On examining the HVAC vent by the window I found it was disgustingly dirty - the dust it was sending around the room was the problem. I had to extend my stay for work reasons. The staff member I spoke to was astonishingly unhelpful. She told me the hotel would not extend my room - I would have to make an online booking that they would then connect to my existing one. She refused to acknowledge this was in any way bizarre. I followed her instructions as I was left with no choice and on checkout I was asked by another member of staff why I had two bookings for the same night - I had to fight to avoid being charged twice. My colleague extended with another staff member with no issues. I may stay again as the room size was helpful to my work, but this was one of my most negative hotel experiences ever (my line of work means many of my nights are spent in hotels). …
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded 2 days ago
Thank you for taking the time to share your experience with us. We apologize for the unacceptable condition of your room during your stay. We are sorry that your room was not cleaned to the highest standard, that is not our hotel policy. We also apologize for the reaction you experienced due to the HVAC. We take every care to ensure that all our hotel rooms are cleaned to a high standard to avoid any such situations from arising. We apologize that you had to experience it and we will address this with our engineering team. We also regret that our staff failed to provide you with the necessary information required. We will ensure that we provide our guests with the highest degree of service and cleanliness, and train our staff to be more helpful and attentive to guests needs. We appreciate your feedback and hope that you will give us another chance to exceed your expectations in the future. Thank you for taking the time to provide us with your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Overall good location with great views of the city. If you’re into architecture, this would be an ideal place as long as you stay on the higher floors. I would definitely consider visiting the hotel again if I’m staying in Manhattan.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded 1 week ago
Thanks for the great rating, bperki332238! We are always working very hard to provide the best experiences for all of our guests. Its great to see that you enjoyed yourself and that you appreciated our prime location, stunning views and beautiful property. We hope you plan on visiting Millennium Downtown New York soon, wed love to have you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please, read all! I had a very unpleasant experience staying at Millennium Downtown New York. I booked a Junior Suite for 3 people for EIGHT (8) nights and the price was not at all equivalent to the services provided (300 USD a night): Arrival day: - No towels, no extra bed made, no fridge, heating not working (that was a serious problem during our 8 nights stay). - Extra bed to be done took more than 4 (FOUR) hours after first call. - The publicity of the Hotel showed a comfortable queen sofa bed at the entrance of the room (that the room could be for 4 adults and 3 children), the reality was a small sofa bed that a person with 1,60 cm slept with her feed outside. - Very cold room, when trying to put the heat on it did not work and it was like a “stone crusher” was being used inside the room. Second day: - At the reception, when I explained that the room was cold and asked if there was an electric heater available, the receptionist told me to BUY ONE AT A SHOP CLOSE TO THE HOTEL. Do you think it is acceptable as an answer? - For the bed he said they would install an extra bed. What was done, but it was a VERY old bed. - For the fridge I was told it could be installed and I WOULD HAVE TO PAY for it. What I did, but in many years of traveling I could never imagine a hotel without a fridge with a room costing around USD 300 a night. Can you? Hotel had no restaurant; in room breakfast was brought on a bag (really bad presentation and food); had no bar; there was a construction going on the main entrance; carpet was very dirty all over, corridor and room, very old, dirty and unhealthy carpet; the hotel had no direct call to hotel itself, guests would speak with someone in India or elsewhere, anything you had to ask would take hours. Worse part: check out day, around 8:30am, there was a couple sleeping on the corridor, probably for hours, pissed on themselves, snoring and totally obstructing our passage. Their belongings spread allover. Where was security? How can no one have noticed? Were we safe the eight nights at the hotel? I do not think so. Is the heating certified for human health? I do not think so. It is a hotel with very serious problems! PS: it is not a Hilton!…
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+millenniumhiltonnyc@thesocialstation.com, Manager at Millennium Downtown New York
Responded 1 week ago
Good Day, Thank you for taking the time and leaving us your candid feedback. We are sorry to hear we fell short of your expectations. The safety of our guest is our number 1 priority, and this has been addressed with our security team accordingly. We wish to inform you that our engineering team has been made aware of the heating concerns raised in your current room and are doing their best to ensure this issue is resolved. Once again, our apologies, as we do carry space heaters and this is readily available upon request. In reference to our Jr. suites, kindly note they are made for a maximum of 3 individuals as indicated on our website. In the event our guest travel with additional individuals, it is recommended to inform the hotel ahead of time so that our team can better advise. We are currently refurbishing most of our rooms, and would have loved to move you into a newer room given the chance. Nevertheless, we would love the opportunity to recover you should you choose to stay with us again in the future. Kindly email us directly at frontdeskmanagers@millenniumdowntownnyc.com for a complimentary upgraded during your next visit along with 2 complimentary drink at the bar.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$202 - $379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millenium hilton hotel new york city, hilton new york city, millenium hilton new york, new york city hilton
FORMERLY KNOWN AS
Millennium New York Downtown
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
569
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Claim Your ListingMILLENNIUM DOWNTOWN NEW YORK $124 ($̶2̶2̶8̶) - Updated 2023 Prices & Hotel Reviews - New York City
Frequently Asked Questions about Millennium Downtown New York
Which popular attractions are close to Millennium Downtown New York?
Nearby attractions include The National 9/11 Memorial & Museum (0.2 miles), One World Observatory (0.2 miles), and World Trade Center's Liberty Park (0.2 miles).
What are some of the property amenities at Millennium Downtown New York?
Some of the more popular amenities offered include a fitness center, room service, and a business center.
Which room amenities are available at Millennium Downtown New York?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Millennium Downtown New York?
Guests can enjoy breakfast during their stay.
Is parking available at Millennium Downtown New York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Millennium Downtown New York?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Bill's Bar & Burger.
Are there opportunities to exercise at Millennium Downtown New York?
Yes, guests have access to a fitness center during their stay.
Is Millennium Downtown New York located near the city center?
Yes, it is 0.3 miles away from the center of New York City.
Are any cleaning services offered at Millennium Downtown New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Millennium Downtown New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Millennium Downtown New York?
The staff speaks multiple languages, including English, Spanish, French, and Italian.