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The Westin New York at Times Square

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1,198 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is in a great location. Nice bar with views of downtown. Okay good. The service was the most lacking in my opinion. Crabbier front desk people upon check in - a lost UPS package that was no ones fault but I certainly felt at blame for daring to have something sent to the hotel for me (the horror!).... More 

Review collected in partnership with this hotel

Helpful?
Thank Amberjoycarp
Toronto, Canada
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Westin is a solid SPG (starwood) hotel and delivers on what you expect from a Westin. The location is great - near to transit, loads of eating choices and close to lots of the tourist hot spots. However, avoid guest rooms located on the same floor as conference rooms (9th floor is an example). You will hear staff preparing... More 

Helpful?
Thank FormerWorldTraveller
Northallerton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great hotel right in the middle of all the sight seeing places. Room spacious and very clean. Had food in the bar which was very nice.Would definitely recommend to anyone visiting New York. Staff in hotel also very helpful.

Helpful?
Thank bielby
Shoreham-by-Sea, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was nice throughout and within walking distance of all of the attractions. Had a fab time, met some really nice New Yorkers and would recommend the Best Westin for a girls trip away. We only stayed 3 nights, but I would recommend longer so that you do not need to rush everywhere. Food in the hotel was a... More 

Helpful?
Thank Catherine166
Ormond Beach, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

Staff was very friendly and outstanding in responding to our various requests. Can't beat the location! Bedding was very comfortable and ask for a room on a higher floor - we got an amazing view of NY!

Review collected in partnership with this hotel

Helpful?
Thank Celeste B
Calgary, Alberta
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I arrived late after a long day of work and then travel. Check in was quick and friendly. The lobby is located on the second floor and is equipped with a restaurant, gift shop, chairs, tables, televisions and a business centre. The business centre is a pay business centre ran by fed ex. There is a movie theatre on the... More 

Helpful?
Thank MarciG
Pittsford, New York
Level Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here during a trip to watch U.S. Open in flushing. It's around the corner from time square and Broadway theaters. Room is great, with a view. The staff is polite and helpful. There are many good restaurants nearby.

Helpful?
Thank ACMMM00
Santiago
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed in Westin TSQ a couple of times, latest was a family trip for a week with my wife and my 2 yr old baby girl. I am a regular traveler, ranked SPG member and always choose Westin when available. Despite having the Westin brand I have found this installment a bit faded. Infrastructure is not what you... More 

Helpful?
Thank pablo_ryan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Staff was great. The hotel location is in the fabric district. The location was good. The room was nice. Very fancy! Being block away from the heart of Times Square. The hotel was always clean. The entire group enjoyed the hotel!

Helpful?
Thank Shaneikee T
Odessa, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel was absolutely wonderful. Great service from check-in to check-out, and as comfortable as I expect Westin beds to be. The location is great for walking and sight-seeing, but terrible for getting to and from. The traffic is insanely difficult with all the road construction taking place right now. Not the hotel's fault, but makes more likely I will plan... More 

Review collected in partnership with this hotel

Helpful?
Thank Pat E
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $248 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#7 Green Hotel in New York City
#143 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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