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The Westin New York at Times Square

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GreenLeadersPlatinum level
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The Westin New York at Times Square
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1,870 Reviews from our TripAdvisor Community

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Showing 1,682: English reviews
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Rochester, New York
Reviewed yesterday NEW

Long story short... Great room, perfect location, awesome staff! Came for a long weekend, it was my son's birthday and first time in NYC. (we are traveling from Rochester Ny) Westin did not disappoint!

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Helpful?
Thank Janelle M
Burnley, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed December 22, 2016

This is the second time we have visited and cant fault the place, check in was smooth, we were offered an upgrade at a cost but declined it. The room - with a rubbish view of a boarded up hotel was plenty big enough, the beds were super comfy, tv excellent, love the docking station and coffee machine, iron and...

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4Thank chloesmum45
About Hotel's Favorite Review
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted to see that you enjoyed everything about your stay, and thank you for your feedback. We look forward to welcoming you back again and again! Be well, Jessie YourWestinTSqExperience@westin.com

Jacksonville, Florida
Reviewed yesterday NEW

This hotel is centrally located to the Times Square/Broadway area. We walked all over the city and felt this hotel was in a good location. Hotel is clean and rooms are nice. I'm not a fan of down pillows so I would have preferred an option for foam or something different, but that's just personal preference.

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Thank JEThompson69
Amsterdam, The Netherlands
Reviewed yesterday NEW

The Westin is nicely situated, close to Times Square, but outside the noisy area. Supermarket, café's, restaurants and metro-station conveniently around the corner. Spacious lobby with free WIFI access.

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Thank 52stefanie
A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
Reviewed 2 days ago NEW

Great location and staff were friendly. Beautiful atmosphere and rooms. It was very convienently located. We stayed with a big group of teenagers and they very accommodating. If your in New York this is the place to stay.

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Thank A TripAdvisor Member
Shreveport, Louisiana
Reviewed 2 days ago NEW

Nice room. Good location. Helpful staff. Good view. Close to all the theaters. Close to buses, subway and Pennstation. Rooms were clean. Beds were very comfortable. Easy to grab a cab. Many choices for a variety of food nearby.

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Thank A6897MAsandram
Baldwin, New York
Reviewed 2 days ago NEW

We were told we had til 3:00 pm on a Sunday to checkout. When we got back from running the NYC half marathon at 11:45, key did not work. We were able to have the door reopened but no one would acknowledge that we had a 3:00 checkout. It was like talking to the walls

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Thank epmc33333
Chicago
Reviewed 2 days ago NEW

This was the second time I have stayed at the Westin Times Square. I would definitely return again. Despite not really loving the whole Times Square vibe, the hotel provides an oasis of calm in the busy city. The second floor lobby can be lively enough, but not frenetic. My room was quiet (as was the one in an earlier...

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Thank Tess021
Statham, Georgia
Reviewed 2 days ago NEW

The main reason I gave this hotel an average rating is because it was just average for a high end hotel. I have stayed in several high end and I thought this one had nothing 'extra' to offer. No spa, no pool, no laundry. It was just a nice place to stay. The bed was comfortable, but the rooms, even...

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Helpful?
1Thank Rebecca M
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Elizabeth ~ We are disappointed that we did not meet all of your expectations, and we appreciate your feedback which we will review with all of our staff. We hope you will give us another opportunity to regain your confidence by booking a return reservation. When you do, please contact us with your confirmation number so that we can...

Burke, Virginia
Reviewed 2 days ago NEW

Nice hotel. Great location. Everything you could want outside the door. For the three days we were there, the TV reception broke up constantly and we had a very difficult time watching because of the exploding screen. Hotel staff attributed this to a frozen satellite but three days???? Concierge staff was friendly and willing but not very knowledgeable of the...

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Thank arthurlL9579XX
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $257 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#136 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Westin New York at Times Square staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Walls super thin. Neighbors playing extremely loud music with many people in room ”
 of 5 bubbles epmc33333, 2 days ago | Read review
“Join the Starwoods Reward Prpgram”
 of 5 bubbles Tess021, 2 days ago | Read review
“Ask for a high floor if you can”
 of 5 bubbles K8945MIanthonyp, 2 days ago | Read review
“Book higher floors for quieter stay”
 of 5 bubbles theculhanes, 3 days ago | Read review
“Can't beat the 'heavenly beds' - the best in the industry!”
 of 5 bubbles Windsor75, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question