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The Hotel at Times Square

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59 West 46th Street, New York City, NY 10036-4120
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!15% off room rate
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Traveler (995)
360
Panoramas (9)
Room & Suite (535)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#336 of 509 hotels in New York City
Location
Cleanliness
Service
Value
The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accommodations. Explore the neon lit streets of Times Square, visit Broadway New York's iconic restaurants, Fifth Avenue shopping, and Manhattan's exciting nightlife. Our hotel is walking distance to Central Park, Radio City Music Hall, Rockefeller center, and Madison Square Garden. Enjoy a 24-hour fitness facility, business center, free calls within the US and a lot more! Take advantage of daily continental breakfast and wireless Internet. Relax in comfortable guest rooms equipped with flat screen TVs, cable TV and cordless speakerphone with voicemail. It is no wonder that The Hotel at Times Square is the perfect place to relax, play and enjoy your visit to the Big Apple!
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Taxi service
Rooftop terrace
Baggage storage
24-hour front desk
Wifi
Complimentary instant cofffee
Vending machine
Concierge
Newspaper
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Price:15% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
482Restaurantswithin 0.3 miles
187Attractionswithin 0.3 miles
4,143Reviews222Q+A100Room tips
Traveler rating
  • 1,106
  • 1,940
  • 727
  • 195
  • 175
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
SeniorRoadRunner wrote a review Jun 2020
Baltimore, United States13 contributions11 helpful votes
The Hotel at Times Square was refunding deposits and had a “no penalty” cancellation policy. I was ineligible for the refund, from the hotel, because my reservation was through a third party “Hotel Planner (HP)”. “HP” advised that they would have to contact the hotel. “HP” delayed in contacting the hotel. Because of the delay, my cancellation request was initially perceived, by the hotel, to be later than my reservation and was not approved. The delay was “HP’s” error, not mine. I appealed to Nicole McLean, a manager at the Hotel at Times Square. I told her, that through no fault of my own, the reason the cancellation was received after my reservation date. I was overwhelmed by her professionalism, her courtesy & her obvious concern for my dilemma. Ms. McLean immediately sent a request to “HP” to refund my money. “HP”, unwilling to accept Ms. McLean's approval email, contacted other hotel management staff and by not providing the pertinent details of my request, I was refused again. Ms. McLean of the Hotel at Times Square found their refusal unacceptable. Through her persistence, she found Jamad who was willing to process my refund. After more than a month, I was informed by “HP” that a refund would be sent. It took over 30 days but finally, I receive my refund on 6/6/2020. With the handling of my request by “HP”, I encountered the “worst” but Ms. McLean of the Hotel at Time Square made me realize that the “best” is out there, too.
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Date of stay: July 2019
2 Helpful votes
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Response from Sunshine31255780936, General Manager at The Hotel at Times Square
Responded Jun 15, 2020
We appreciate you taking the time to leave this 5 star rating! Thank you for your kind words towards Nicole, who is truly a valued member of our team. We've forwarded your praise with her and hope to have an opportunity to host you someday for an unforgettable experience. We hope you have an absolutely wonderful day!
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bruachtung wrote a review Mar 2020
West Bend, Wisconsin2 contributions4 helpful votes
Tried to postpone my 5 day reservation with this operation. Would not respond to numerous phone calls OR emails. I was willing to reschedule, not cancel yet they don't have the decency to even respond. You would think they would not want to totally lose the revenue. Additionally, the negative reviews they are going to get! We need to work together in this crisis,not stonewall. I would avoid this establishment.
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Date of stay: March 2020
2 Helpful votes
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Response from Sunshine31255780936, General Manager at The Hotel at Times Square
Responded Mar 23, 2020
Please reach out to the hotel directly to nmclean@hoteltsq.com and dwang@hoteltsq.com for assistance. Thank You.
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rndtompkins wrote a review Mar 2020
Ithaca, New York34 contributions26 helpful votes
Right in the heart of the theater district. Perfect for theater-goers like us. Well-appointed rooms and roomier than many others. Staff was helpful with checking luggage on last day so we could take in a matinee before heading out of town.
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Date of stay: March 2020
2 Helpful votes
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Response from Sunshine31255780936, General Manager at The Hotel at Times Square
Responded Mar 15, 2020
Thanks for the fantastic review! It's excellent you had such an amazing stay at The Hotel @ Times Square! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Have a beautiful day!
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rmedin224511 wrote a review Mar 2020
Geneva, Switzerland1 contribution1 helpful vote
Excellent location, clean and comfortable. Staff in front desk was not so helpful. I would like to highlight the presence of a bellman who was particularly good and helpful and ready to support you as a guest, very different from the rest. I do not have his name but he is from Indian origin.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Sunshine31255780936, General Manager at The Hotel at Times Square
Responded Mar 9, 2020
Thank you for the great review, rmedin224511! We're happy you had a pleasant experience with us! It's lovely you enjoyed our excellent location so much. That's what we like to see! However, we regret that our service didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience! Have a lovely day!
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JoeCredit wrote a review Mar 2020
Troy6 contributions1 helpful vote
Not only is it the most affordable, it's so convenient! The one downside is that there was no Times Square views from our room, but with it only being a block away from the madness that is Times Square, you end up saving money on transportation! Highly recommend!
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Date of stay: April 2019
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Response from Sunshine31255780936, General Manager at The Hotel at Times Square
Responded Mar 8, 2020
Thank you for the great review! We're delighted to hear that you had a great stay at The Hotel @ Times Square! It's wonderful that you loved our central location so much! While we regret that you did not have views of Times Square, we're thrilled that you were able to take advantage of the short walk there from our hotel. We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!
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PRICE RANGE
$132 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel at times square, at times square hotel
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
213
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Frequently Asked Questions about The Hotel at Times Square
Which popular attractions are close to The Hotel at Times Square?
Nearby attractions include St. Patrick's Cathedral (0.3 miles), Top of the Rock (0.2 miles), and New York Public Library (0.3 miles).
What are some of the property amenities at The Hotel at Times Square?
Some of the more popular amenities offered include free wifi, a fitness center, and laundry service.
What food & drink options are available at The Hotel at Times Square?
Guests can enjoy breakfast and free instant coffee during their stay.
Is parking available at The Hotel at Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Hotel at Times Square?
Conveniently located restaurants include Le Bernardin, Gabriel Kreuther, and Megan’s Bar & Kitchen.
Are there opportunities to exercise at The Hotel at Times Square?
Yes, guests have access to a fitness center during their stay.
Which languages are spoken by the staff at The Hotel at Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Hotel at Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.6 miles), World Trade Center Memorial Foundation (3.6 miles), and Hamilton Park (2.1 miles).
Is The Hotel at Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.