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The Gatsby Hotel

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16 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff was nice and helpful. No frills. Clean. Free Wi-fi was a bonus. Great location in busy hot spot. Walking distance to lots of nightlife and just a block or so away from a Whole Foods. Great for budget-minded travelers.

Helpful?
Thank emily l
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Emily- I would like to personally thank you for your feedback. I am happy to hear that we able to accommodate your stay with us. I hope we would be able to host a future stay. Thank you again and please feel free to contact me anytime. More 

New York City, New York
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this through Hotels Tonight, they actually placed us here after one of their sister properties ran out of rooms. Its a small average hotel. I was debating between rating it as a 2 or a 3 star since the room on the 2nd floor smelled incredibly bad of smoked meats the entire time, especially when the AC unit was... More 

Helpful?
Thank MMagdalena
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear MMagdalena- Thank you for your review!!! On behalf of our team, I would like to apologize for not accommodating your stay with us. We take any feedback we get from our guest very serious and I appreciate you taking the time to do so. I hope you will give us another opportunity to host your stay again so we... More 

Amsterdam, The Netherlands
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The building is not a beautiful one and the reception area is basic however the staff could not have been more helpful and friendly. The rooms are simple, spotlessly clean, white bedding and comfortable bed. It was boiling hot out side and but the air conditioning in at the hotel was pumping and it was like an oasis of calm... More 

Helpful?
Thank redredrose666
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Redredroses666- Thank you for review!!! I am so happy to hear that we were able to accommodate your stay and leave a good lasting impression. We take great pride in our guest and try to make each of their stay as great as possible. Thank you again for your feedback and please feel free to contact me for your... More 

Voronezh, Russia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff is quite friendly, but the hotel needs to be seriously renovated. The heater in my room didn't work, the wallpaper in the bathroom peeled off. Also, they charge you for using a safe in the room, be careful. And they don't say it when you check in. You'll figure it out only when you check out, surprise-surprise. The... More 

Helpful?
Thank clandestin
Orlando, Florida, United States
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 14, 2016

If you want affordable and bare bones, this is the place for you. Location is good if you like the Bowery (which I do), however the room is tiny, bed is on the floor (basically) and the work space in near non-existent. Great that they have free wifi, but good like finding a place to put your PC

Helpful?
1 Thank Scott M
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Scott- Thank you for your response!!!. I am delighted to hear that you were able to enjoy your stay with us. We appreciate any feedback we get from our guest so we may better ourselves. I hope that you give us another opportunity to host your stay again. Please feel free to reach out to me with any questions... More 

Lexington, Massachusetts
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 8, 2016

This hotel serves its purpose, as advertised, it affordably provides a quiet resting place in a convenient lower east side location. The rooms are clean, the bed is comfortable, the shower is hot and predictable (important!), and most importantly (in New York, on a busy intersection) the sound insulation is very very good. There are tons of good restaurants and... More 

Helpful?
Thank AverillEwing
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear AverillEwing- Thank you for your response!!. I am delighted to hear that you enjoyed your stay at our hotel. We appreciated any feedback we get from our guest so we may better improve our hotel. I wanted to personally thank you for staying with us and I hope to host your stay in the city again. Please feel free... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

What initially attracted us to this hotel were the reasonably lower rates and location. Both of those things are a plus HOWEVER during our last night there, we were awoken at 3am from screams in the hallway, and the noise disturbance lasted till 7 in the morning. Definitely not something you would want your kids exposed to. The front desk... More 

Helpful?
1 Thank Nuhadh
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Nuhadh- Thank you for your feedback. We do appreciate any feedback we get from our guest so we may better ourselves as a hotel. I am disappointed to hear that we weren't able to satisfy your needs at our hotel. In regards to the noise we do take these situations very serious and I do apologize for not being... More 

Travelers are raving about these New York City hotels

York, Pennsylvania, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016 via mobile

This is a small hotel. The staff is friendly and helpful. The location is great as it's close to bars, restaurants, clubs, and shopping on the lower east side. The subway is right across the street. It's a good clean room in a trendy neighborhood. The price was definitely right. I'll stay here again.

Helpful?
Thank John B
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear John- Thank you for review!!. We appreciate the feedback from our guest. We are delighted to hear you enjoyed your stay with us. Please feel free to contact me anytime. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 26, 2016 via mobile

WORST HOTEL STAY EVER! As soon as we check in we get hassled at the front desk for wanting to use cash as a payment method for the hotel incidentals; The hotel website clearly states both cash and credit card payments are acceptable payment methods at the Gatsby Hotel. The staff member at the front desk, Peter was already frustrated... More 

Helpful?
4 Thank Sammantha L
Angela F, Manager at The Gatsby Hotel, responded to this review

Dear Sammantha L, We regret to hear that you did not have an ideal stay due to the payment policy. The hotel does have a policy in place regarding payment methods at check-in and this policy clearly states that a credit card is required. Your reservation was a prepaid Expedia reservation with an Expedia credit card attached and therefore the... More 

San Francisco, California
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 23, 2016

Was in NYC for a very quick business trip and my assistant booked The Gatsby last minute. My stay was so-so... The rooms are TINY! You basically have a bed (that takes up about 60% of your room), a small desk, a closet who's door only opens half-way, and a bathroom. That's it. If you're traveling with your significant other... More 

Helpful?
1 Thank Mitchell S
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Mitchell- Thank you for for your review!!. We appreciate any feedback from our guest so we may better our hotel. I do apologize that the size of the room and lobby was not to your taste. I am happy to hear that aside from that you did you received good customer service from our team. I hope that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Gatsby Hotel

Address: 135 E Houston St, New York City, NY 10002-1018 (Formerly The GEM Hotel SoHo)
Location: United States > New York > New York City > Manhattan
Price Range: $177 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Gatsby Hotel 3*
Number of rooms: 45
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Also Known As:
The Gem Hotel-Soho, An Ascend Collection Hotel Hotel New York City
Howard Johnson New York City
New York City Clarion
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