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The Gatsby Hotel

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11 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Orlando, Florida, United States
Level Contributor
127 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want affordable and bare bones, this is the place for you. Location is good if you like the Bowery (which I do), however the room is tiny, bed is on the floor (basically) and the work space in near non-existent. Great that they have free wifi, but good like finding a place to put your PC

Helpful?
Thank Scott M
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Scott- Thank you for your response!!!. I am delighted to hear that you were able to enjoy your stay with us. We appreciate any feedback we get from our guest so we may better ourselves. I hope that you give us another opportunity to host your stay again. Please feel free to reach out to me with any questions... More 

Lexington, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel serves its purpose, as advertised, it affordably provides a quiet resting place in a convenient lower east side location. The rooms are clean, the bed is comfortable, the shower is hot and predictable (important!), and most importantly (in New York, on a busy intersection) the sound insulation is very very good. There are tons of good restaurants and... More 

Helpful?
Thank AverillEwing
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear AverillEwing- Thank you for your response!!. I am delighted to hear that you enjoyed your stay at our hotel. We appreciated any feedback we get from our guest so we may better improve our hotel. I wanted to personally thank you for staying with us and I hope to host your stay in the city again. Please feel free... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

What initially attracted us to this hotel were the reasonably lower rates and location. Both of those things are a plus HOWEVER during our last night there, we were awoken at 3am from screams in the hallway, and the noise disturbance lasted till 7 in the morning. Definitely not something you would want your kids exposed to. The front desk... More 

Helpful?
1 Thank Nuhadh
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Nuhadh- Thank you for your feedback. We do appreciate any feedback we get from our guest so we may better ourselves as a hotel. I am disappointed to hear that we weren't able to satisfy your needs at our hotel. In regards to the noise we do take these situations very serious and I do apologize for not being... More 

Travelers are raving about these New York City hotels

York, Pennsylvania, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a small hotel. The staff is friendly and helpful. The location is great as it's close to bars, restaurants, clubs, and shopping on the lower east side. The subway is right across the street. It's a good clean room in a trendy neighborhood. The price was definitely right. I'll stay here again.

Helpful?
Thank John B
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear John- Thank you for review!!. We appreciate the feedback from our guest. We are delighted to hear you enjoyed your stay with us. Please feel free to contact me anytime. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 26, 2016 via mobile

WORST HOTEL STAY EVER! As soon as we check in we get hassled at the front desk for wanting to use cash as a payment method for the hotel incidentals; The hotel website clearly states both cash and credit card payments are acceptable payment methods at the Gatsby Hotel. The staff member at the front desk, Peter was already frustrated... More 

Helpful?
3 Thank Sammantha L
Angela F, Manager at The Gatsby Hotel, responded to this review

Dear Sammantha L, We regret to hear that you did not have an ideal stay due to the payment policy. The hotel does have a policy in place regarding payment methods at check-in and this policy clearly states that a credit card is required. Your reservation was a prepaid Expedia reservation with an Expedia credit card attached and therefore the... More 

San Francisco, California
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 23, 2016

Was in NYC for a very quick business trip and my assistant booked The Gatsby last minute. My stay was so-so... The rooms are TINY! You basically have a bed (that takes up about 60% of your room), a small desk, a closet who's door only opens half-way, and a bathroom. That's it. If you're traveling with your significant other... More 

Helpful?
1 Thank Mitchell S
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Mitchell- Thank you for for your review!!. We appreciate any feedback from our guest so we may better our hotel. I do apologize that the size of the room and lobby was not to your taste. I am happy to hear that aside from that you did you received good customer service from our team. I hope that we... More 

Coppell, Texas
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 17, 2016

I made last minute reservations here so that I could be close to friends staying at an apartment nearby. The staff was very helpful and immediately changed my room when I asked for something on a higher floor that would be quieter. The room was smaller, but very clean and overlooked the park across the street. The subway is across... More 

Helpful?
Thank raroberto
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Raroberto- Thank you for staying with us. We appreciate the feedback for our hotel. I am glad to hear that we were able to accommodate your stay. I hope we will have the opportunity to host your stay with us again. Please feel free to contact me any time. More 

West Hollywood, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 16, 2016

It's clean, reasonably nice and decent for sleeping in NYC. Staff is friendly and kind. Would I rush to stay back here? No. Doesn't have the polish and attention to detail that a hotel $75 more a night would offer. But as a safe / decent place to crash in Lower East Side, it is fine. If you're trying to... More 

Helpful?
Thank gabriel277
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Gabriel- Thank you for your review!!. I am excited to hear that we were able to give you great customer service but I am disappointed that the look of the hotel wasn't to your taste. We do appreciate your feedback so we may better our hotel. I hope you will give us another opportunity to change your mind. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Gatsby Hotel

Address: 135 East Houston Street, New York City, NY 10002 (Formerly The GEM Hotel SoHo)
Location: United States > New York > New York City > Manhattan
Price Range: $180 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Gatsby Hotel 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
The Gem Hotel-Soho, An Ascend Collection Hotel Hotel New York City
Howard Johnson New York City
New York City Clarion
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