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The Out NYC

Booking.com$377*
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04/02/2017 04/03/2017
1 room 2 adults 0 children
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The Out NYC
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1,274 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Toronto, Canada
Reviewed June 13, 2015

I stayed in one of the quad rooms for 3 nights and was overcharged (charged 4 nights instead of 3). I caught this before leaving but it was a huge fiasco for them to reimburse the owed amount. Ended up getting a VISA bill stating that I'd been charged TWICE (for 3 nights AND 4 nights). Still waiting for them...

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Helpful?
2Thank Matt M
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Matt M, Thank you kindly for the review. We do hope you will give The OUT NYC another chance to change your views on our hotel. Thank you again for taking the time out of your busy day to leave some feedback on your stay and we hope to see you again. Best Wishes,

Aussie
Reviewed June 12, 2015

Hubby and I really enjoyed our stay here, great location easy walk to Times Square, Hudson river and surrounded by places to eat or drink. Staff were ever so helpful thanks to Steve the doorman who arranged our transportation for us when needed. Bar next door was super nice and great drinks. The wifi was very fast.

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Helpful?
Thank percy23
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello percy23, Thank you for the great review! We are happy to hear that you enjoyed your trip to NYC. Customer service is one of the top priorities here at The OUT NYC and we are happy the staff is putting it to good use. We appreciate you taking the time out of your busy schedule to leave some feedback...

Kottayam, India
Reviewed June 6, 2015

I booked for a single bed in a 4-bed dormitory for 112 $. When i came they said dormitory is sold out and hence we are giving you a single room without any additional charges. The room was excellent and clean. Walkable distance to Time square, Penn station and to the Hudson river. Lots of nice eateries are around..

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Helpful?
Thank Christopher G
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Christopher G, Thank you for the great review! We are happy to hear that you enjoyed your stay at The OUT NYC. We appreciate the time you took out of your busy day to leave us some feedback on your recent stay and we look forward to having you as a guest again. Best Wishes,

Shinagawa-ku, Tokyo, Japan
Reviewed June 2, 2015 via mobile

Just a few blocks from Times Square and easy access to go anywherere. Very stylish hotel with nice equipped gym opens 24 hours , unisex spa system was quite unique. When we stayed, there was a night event that was so noisy through the night. That was the only unpleasant matter.

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Helpful?
Thank tmk818
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear tmk818, Thank you for taking your time and writing us a review! We really appriciate your understanding of the unique concept we have to offer here at The OUT NYC! We hope upon return to NYC whether with family or indiviual, you will consider staying with us again! We We look forward to welcoming you as our guest in...

Bahrain
Reviewed May 31, 2015

A great choice! I booked this hotel for my mother and I and within a few hours of booking thought I should try to cancel. I read about the popular bar and thought this probably wasn't the place for us. My mom uses a walker and we rented a scooter. The hotel was SO kind and accommodating. They sourced a...

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Helpful?
Thank Nicole T
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Nicole T, Thank you for such a great story! If I recall correctly you were here during graduation week, correct? Anyways, we are delighted to know that both you and your mother enjoyed your stay with us. We try our best to impliment principles that help our staff exceed guest expectations and it seems like in this case we...

Yorba Linda, California
Reviewed May 26, 2015

Very good desk staff, excellent restaurant. Rooms are minimal at best, no coffee, microwave or way to store food. Location is average. Noise is a real issue--the staff warned us and it can't be fixed.

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Helpful?
6Thank mark_kovaletz
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear mark_kovaletz, Thank you for your review. We appriciate the time you have taken to klet us know how we are doing. I see you feel there are some areas where you feel we could improve. We have taken the liberty of noting your concerns to your profile. Should you find yourself back in NYC we do hope you will...

Orlando, Florida
Reviewed May 26, 2015

Staff was really great, conveniently located, very clean rooms, and very comfortable bed. They were making some changes while we were there but it didn't bother us. They have a really cool outside deck you can sun in or take a drink. I think they have outside seating at a bar, but not sure. I would stay in The Out...

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Helpful?
Thank Bqualmann
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Bqualmann, Thank you so kindly for your review! It is true that in the summer we use our amazing "Great Lawn" and host a pop up bar for people to get social and enjoy the chance to mingle with others, take in a game of ping pong, or even just relax... We look forward to having you as our...

London, United Kingdom
Reviewed May 24, 2015 via mobile

We stayed here for two nights as the hotel we were staying at didn't have availability on one of the nights we needed. We paid £275 per night. The room was very loud. We complained to reception who said they'd turn the fountain off outside in the courtyard but that didn't help. Think the noise was the Ac system. The...

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Helpful?
5Thank Satveer K
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Satski, First we would like to thank you for taking the time to send us some feedback on your recent stay. With every experience comes a new opportunity for us as a business to grow to better service you. That being said, we would like you to know that your upset is of priority to us. We would like...

New York City, New York
Reviewed May 22, 2015

Extremely convenient location to Javits center. Staff extremely accommodating to meeting the needs of the guests. Very tolerant to grumpy guest who got woken up in middle of the night! I ended my stay with a massage that was amazing! Restaurant is very good and healthy offerings as well. Would definitely recommend to business travelers especially.

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Helpful?
Thank Tiredtraveler1000
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Tiredtraveler1000, Thank you kindly for your wonderful review for our property! We are delighted to hear that not only was your stay enjoyable, but your experience with our staff exceeded expectation. Customer service is one of our top priorities here at The OUT NYC and we are happy to see our staff putting it to good use! We look...

New York, New York
Reviewed May 21, 2015 via mobile

I checked into the "out" hotel for a 3-day business/fun weekend with high hopes for a unique, premium experience. My experience was comparable to a holiday inn express with a big boys restaurant and rude staff. Not only is the entire facility (rooms, gym, lobby) run down, the operation does nothing to make gays feel more celebrated or even welcome...

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Helpful?
3Thank nycyale
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear nycyale, First we would like to thank you for taking the time to share your thoughts. We are sorry to hear that you had a poor experience with us. We try our very best to ensure that all people are celebrated and enjoy their stay here at The OUT.As for accoutremernts we have a personalized kit available in our...

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04/02/2017 04/03/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 W 42nd St, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $159 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from The Out NYC staff and other travelers.
37 questions
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Questions? Get answers from The Out NYC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Outside of the room there is a balcony that overlooks a very nice bamboo garden with seating for relaxation”
 of 5 bubbles DawannaP, 2 days ago | Read review
“2nd floor was perfect.”
 of 5 bubbles littlelen2017, 2 weeks ago | Read review
“Ask to not overlook the HWY.....”
 of 5 bubbles Ohlsson82, 2 weeks ago | Read review
“Noisy hotel”
 of 5 bubbles clf134, Jan 21, 2017 | Read review
“Sirens and trash removal services could be heard as the view was of a highway.”
 of 5 bubbles JoeSanson, Dec 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$377* /night
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Hotwire.com$377
Priceline$377
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*Disclaimer
Prices are for 1 room, 2 adults
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