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The Out NYC

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The Out NYC
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1,165 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Chicago, IL
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

So if you advertise that you have microfiber robes in the rooms, perhaps you should actually PUT microfiber robes in the rooms, instead of having to call down to the desk to have a microfiber robe brought to the room and pay a tip to have said microfiber robe brought to the room. Am I too picky? I think not.... More 

Helpful?
Thank Jeanie C
Paul K, General Manager at The Out NYC, responded to this review

Dear Jeanie C, I'm terribly sorry to read that your OUT NYC experience was less than expected. We certainly value our guests and do everything in our power to ensure their stay with us exceeds expectations but it looks like we missed the mark here unfortunately. I'm not entirely clear on some of your concerns and would appreciate an opportunity... More 

Albany, Georgia
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was a nice hotel for value, price payed, & location. Staff was very friendly and helpful. Terrance was great!😎 He gave us helpful info for a first time visit. Thanks for making our experience a good one. Lots of things in walking distance. Time Square & theatre district close by. If walking has you beat, UBER works great(safe,... More 

Helpful?
Thank keesat
Paul K, General Manager at The Out NYC, responded to this review

Dear keesat, Thank you for staying with us during your most recent trip to NYC and for sharing the highlights of your experience on Trip Advisor! I'm happy to learn, but am not surprised that you found Terrance helpful-he's certainly an asset. We hope to see you again soon. Best, Paul Kashman More 

Belfast, Northern Ireland, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our room on the second floor overlooked one of the courtyards. There's not much privacy in those rooms as people walk by your window. However, the room was very quiet, without any of the noise problems people seem to experience in other rooms. The gardens are relaxing. The staff were very friendly.

Helpful?
Thank 493KevinH
Paul K, General Manager at The Out NYC, responded to this review

Dear 493KevinH, Thank you for sharing your experience on Trip Advisor! I'm delighted that you enjoyed your time with us at The OUT NYC and that you found our staff friendly. We hope to see you again soon. Best, Paul Kashman More 

Lillestrom, Norway
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

In August, we stayed at The Out NYC for the third time. The staff and the hotel was excellent this time also. This time, we was three generation women and all three enjoyed the stay. There was a gay-pridehappening at the hotel when we was there and it was fun. There is short way to Times Square, about ten minutes... More 

Helpful?
Thank Bettyduck42
Paul K, General Manager at The Out NYC, responded to this review

Dear Bettyduck42, Thank you so much for the review and of course your loyalty! I'm delighted to know that the team made you feel at home with their OUTstanding service. Looking forward to stay #4. All the best, Paul Kashman More 

Ogden, Utah
1 review
5 of 5 stars Reviewed 1 week ago

I wasn't excepting such a nice hotel for the price I was able to book it for. I definitely lucked out by booking during a special promotion and then getting upgraded when I checked in. The hotel staff were very helpful, nice, and professional. The room was well-equipped and surprisingly spacious for a NY hotel! Modern decor in the room... More 

Helpful?
Thank MikePP91
Paul K, General Manager at The Out NYC, responded to this review

Dear MikePP91, Thank you for the lovely review! I'm happy we exceeded your expectations and hope to see you again soon! Best, Paul Kashman More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is located in the perfect spot for what i planned to do. The staff was very nice friendly and helpful. I had a shared room. But they bumped me to the king suit. I had my own room and the location was on the second floor next to the spa.

Helpful?
Thank Jason G
Paul K, General Manager at The Out NYC, responded to this review

Dear Jason G, Thanks for the review! I'm happy you enjoyed the upgrade and your experience at The OUT NYC. Best, Paul Kashman More 

Chicago, IL
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the OUT in April 2016, near the end of its previous incarnation, and was more than satisfied. Not knowing anything about the hotel's controversial previous owners, I did wonder why it was so empty, but everything about my experience was positive. I booked the quad room (which was a bargain at $99) for four nights, had a... More 

Helpful?
Thank JerryinChicago
Paul K, General Manager at The Out NYC, responded to this review

Dear JerryinChicago, Thank you for sharing your lovely review on Trip Advisor! I'm delighted that you found the hotel and staff terrific and we look forward to seeing you in October! Best, Paul Kashman More 

Tel Aviv, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this boutique hotel earlier this month - wonderful experience!! great location, Great facilities and very nice staff members. Lovely SPA on second floor. walking distance to Times Square and other attractions.

Helpful?
Thank PerryGR
Paul K, General Manager at The Out NYC, responded to this review

Dear PerryGR, Thanks for the review! We look forward to seeing you again soon. Best, Paul Kashman More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I booked a bunk bed with the hotel in one of their convenient shared rooms due to the location. The hotel looked nice a clean as I entered. However, when I went into the room they assigned me, it was boiling hot, there was a man snoring in it and there wasn't any windows. I immediately came out and asked... More 

Helpful?
1 Thank MMR1988
Paul K, General Manager at The Out NYC, responded to this review

Dear MMR1988, Thank you for taking the time to share your experience on Trip Advisor! I'm terribly sorry to learn that your shared accommodation didn't meet your expectations. While the issues you experienced are certainly an exception and not the norm, we do offer private rooms which we could've moved you to. I would very much like to make things... More 

Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in a very good location, if you like Hell's Kitchen, which we do, and it's close to Times Square too. The place had a trendy vibe, but the staff are very friendly, welcoming and professional to all. However, the hotel fabric is in need of some love and care. Nothing serious just signs of lack of renewal... More 

Helpful?
Thank tilper-7
Paul K, General Manager at The Out NYC, responded to this review

Dear tilper-7, Thank you for taking the time to share your experience with us on Trip Advisor. I'm disappointed to learn that you didn't fully enjoy your experience with us. Although our hotel is in fine condition, we do have a renovation project in the works which will most definitely not be a disappointment once completed. We look forward to... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 W 42nd St, New York City, NY 10036-6204
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $158 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
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