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Magnuson Convention Center Hotel

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Magnuson Convention Center Hotel
Magnuson Convention Center Hotel
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683 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for one night. Needed a hotel close to midtown with accesable parking. Stayed in a room with a kingsize bed, bed was comfortable and clean. Free wi-fi, nice AC and bathroom. Breakfast could have benen better. We parked our car in a garage next door for 47$ (discounted price through the hotel). 5 min walk to... More 

Helpful?
Thank MikaylaC91
MCCHRelationsManager, Manager at Magnuson Convention Center Hotel, responded to this review

Thank you very much for the feed back. The breakfast here are include not just the simple items such as bagels, danish, muffin, toast etc., we also have hot items such as sausage, waffle and scramble eggs. plus many other items. Our goal is to strive providing the best service as we could and it had been our pleasure to... More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It's super expensive and look like a horror movie. We asked for them to store our lugagge and they left in in the front desk's living room so anyone would steal anything. By the end of the day the front desk was virtually inaccesible with all people's lugagge. The room was the first part, it was gloomy, humid and very... More 

Helpful?
2 Thank Estefania G
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Estefania, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any... More 

Travelers are raving about these New York City hotels

La Ravoire, France
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best quality of this hotel is its location near Hudson Yards (7) metro station. Rooms are small, the equipment quite old needs refreshment, a bad TV, the elevator out of service for 3 days, the room service absent for 1 day, the industrial breakfast except the wafles is not appetizing. The service at desk is OK but other people... More 

Helpful?
Thank Jean-Marc S
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Jean-Marc, Thank you for taking the time to review your stay. We strive to lead the industry in customer service. I am sincerely sorry for any inconvenience you encountered while staying with us and for the problem we had with the elevator. The motor drive stopped working and needed to be repaired. It was completely out of our control. Thankfully,... More 

Mumbai (Bombay), India
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited the hotel for 12 hours hardly. Nice hotel. Very friendly staff members. Hotel at a good location near about the Lincoln Tunnel and Megabus bus stop. The rooms are very small and i guess for the prices that they are charging, which is near about the same as other hotels around Manhattan. Looks like the rates are a bit... More 

Helpful?
Thank shahjaykumar
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Shahjaykumar, Thank you for the kind words regarding our modest hotel. We pride ourselves in our extremely friendly and helpful staff and our proximity to the major transportation hubs. Please accept my sincere apology for any inconvenience you may have encountered. It was an absolute pleasure having you as a guest. Thank you again for taking the time to review... More 

Kelowna, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We spent 2 days in NYC and stayed at the Magnusen.Convention Center Hotel. It was the perfect spot for us, as it was close to Downtown Manhattan. The room was not large but was good for us as we were out doing the tourist stuff all day. It was about 6 blocks to the Tour bus routes (Big Red Bus... More 

Helpful?
Thank LARRY S
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Larry, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. We truly appreciate the fantastic review about our modest hotel, our delicious complementary breakfast buffet, and our proximity to the New York City Transportation hubs. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. Thank... More 

Boston, Massachusetts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Most disappointed in this hotel. Stains on the sheets, bleach spots on the carpet and tub drain exposed. Noisy location. We left after one night. Advised that there were no other rooms available. Will not stay here again.

Helpful?
4 Thank marytH3094RN
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

maryth3094rn, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any... More 

Stoke-on-Trent, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel looked horrible location wise upon arrival. It was in a part of NYC which did not seem safe at night. Check in took approx 20 minutes per person and we had three rooms. On entering the room, I thought it was a joke. The list of problems is longer than my arm, so here goes. Dirty Towels Hair... More 

Helpful?
2 Thank m4rcus2001
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

m4rcus2001, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

On the day we arrived we went to check in. We had one room with a king size bed already booked. We had 3 females staying in the room. The manager , Annie, told us we had to book a second room because only two people were allowed in a room. That was not stated any where on the website.... More 

Helpful?
1 Thank Haley S
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Haley S, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel went far beyond expectations! The service was superb, the accommodations were excellent, free breakfast beyond compare and the Tempur-Pedic mattresses (the late Paul Harvey had advertised) provided a good night's sleep. I would, without hesitation, recommend this hotel for your vacation place, where it is within walking distance of most Manhattan interest sites.

Helpful?
Thank Chandler1948
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Chandler1948, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our modest hotel, comfy Tempur-Pedic mattresses, super friendly staff, and our delicious complementary breakfast buffet. We strive to lead the industry in customer service by exceeding guests expectations on a daily basis. Thank you again for taking... More 

Portland, Oregon
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 24, 2016

We are currently staying at this hotel and won't be staying here again. Although they do serve breakfast and the price was less than most other hotels, the hassles involved are NOT worth it. First a sign was put up yesterday saying they didn't have enough staff to clean/refill our rooms yesterday...could we please understand and just go to the... More 

Helpful?
Thank Kelley M
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Kelley, Thank you for taking the time to review your stay. I am sincerely sorry for the problem we had with the elevator recently. The motor drive stopped working and needed to be repaired. It was completely out of our control. Thankfully, the drive has been repaired and the elevator is up and running again. Thank you for being so... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located just half a block from the Jacob Javits Convention Center, the Magnuson Convention Center Hotel is a short 10-15min walk from Times Square,the Theater District, Madison Square Garden, Penn Station, Port Authority, and other major attractions and transportation hubs. Amenities and Services Provided: -Complementary American Style Hot Breakfast Buffet -Complementary Wi-Fi -Business Center -Tempur-pedic Beds in every room -Shared Shuttle and Taxi service TO the Airport (Fees Apply) -NYC Attractions and Tours (Fees Apply) -Safety Boxes in all rooms -Iron and Ironing Board -Hair Dryer -Shampoo, Conditioners, Soap, etc. ... more   less 

Additional Information about Magnuson Convention Center Hotel

Address: 522 W 38th St, New York City, NY 10018-1104 (Formerly BEST WESTERN Convention Center Hotel)
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $137 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magnuson Convention Center Hotel 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Hotel New York City
Best Western Convention Center Hotel
Best Western New York City
New York City Best Western
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