We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Magnuson Convention Center Hotel

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Magnuson Convention Center Hotel
Magnuson Convention Center Hotel
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

668 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 457: English reviews
Portland, Oregon
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We are currently staying at this hotel and won't be staying here again. Although they do serve breakfast and the price was less than most other hotels, the hassles involved are NOT worth it. First a sign was put up yesterday saying they didn't have enough staff to clean/refill our rooms yesterday...could we please understand and just go to the... More 

Helpful?
Thank Kelley M
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Kelley, Thank you for taking the time to review your stay. I am sincerely sorry for the problem we had with the elevator recently. The motor drive stopped working and needed to be repaired. It was completely out of our control. Thankfully, the drive has been repaired and the elevator is up and running again. Thank you for being so... More 

Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is in no way a 5 star hotel. You see that as soon as you come in. I was a skeptic. I wondered why I agreed to share a room here with my blogger friends. We were attending a nearby conference and it was the only hotel that fit our budget and was close. Our room was small with... More 

Helpful?
Thank Delia R
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Delia, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our staff, the cleanliness of our rooms and our delicious complementary breakfast buffet. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. I do apologize for the inconvenience the... More 

Nicosia, Cyprus
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a good solution if you are trying to find budget hotel but not recommended if you are travelling with a family. The hotel rooms are good enough for a couple or two people sharing the same room. Another problematic issue was the floor carpet that are old and dirty. Breakfast is included in the price which is a... More 

Helpful?
1 Thank AKakkouras1
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

AKakkouras1, Thank you for taking the time to review your stay with us. We take guest room cleanliness very serious. Please accept my sincere apology for any inconvenience you encountered and for not exceeding your expectations. We will use your advice to better improve the quality of future guest experiences. I hope you can give us another opportunity during your... More 

Prague, Czech Republic
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In Magnuson Convention Center Hotel NYC we stayed from 6 July to 12 July 2016. The hotel is located in a quiet, safe street, every day, we returned to the hotel at night and as two women we should never fear. We were accommodated on the 7th floor in a room for 2 people. The little room was very satisfactorily... More 

Helpful?
4 Thank Janizzzna
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Janizzzna, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our modest hotel, staff, and our delicious complementary breakfast buffet. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. Thank you again for the awesome review, I could not... More 

BedBerks
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm always amazed when people choose a lower star hotel (because it's a lot cheaper) and then complain about it !!! Pay more and get a 3 or 4 star. This hotel was brilliant for my needs. Who wants to stay in any hotel room after 8am. This is NY ... Up early and to bed late. Complimentary breakfast was... More 

Helpful?
5 Thank RBJBBedBerks
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

RBJBBedBerks, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the realistic and kind words regarding our modest hotel, comfy beds, and our delicious complementary breakfast buffet. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. Thank you again for taking the time... More 

Riyadh, Saudi Arabia
1 review
1 of 5 stars Reviewed 3 weeks ago

probably the worst staff I ever saw in any hotel. they are almost hostel!! the water was leaking in shower of the room I stayed in and I didn't bother calling them because I didn't want to deal with the resection. the only good thing about the hotel is it's proximity to the convention. defenatly will not stay with them... More 

Helpful?
Thank AliBallaa
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

AliBallaa, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. Guests feedback is always welcomed regardless of it's nature. We understand our limitations and work exceptionally hard to make sure our guests are pleased with the quality of their stay. On behalf of the entire staff, please accept our sincere apology for any... More 

Travelers are raving about these New York City hotels

Fort Lauderdale
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Floor 7 right next to elevator, hotel itself is not too noisy, you can hear the people talk on the phone in the next room. You can hear all the traffic below and the Amtrak train horn. The room furniture is average at most, but very cramped into a small place. Comfortable bed, clean bathroom , it could use some... More 

Helpful?
1 Thank ToTheMoonMarketplace
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

ToTheMoonMarketplace, Thank you for taking the time to review your stay with us. I sincerely apologize for any inconvenience you encountered and for not exceeding your expectations. We will use your advice to better improve the quality of future guest experiences. I hope you can give us another opportunity during your next trip to New York City. Warmest Regards, Rob... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 8, 2016

King beds are too big for the 10x10 rooms. Queens are better. Decent breakfast. Very small additional refrigerator, $15.00 a day unless for medical reasons. Try to avoid the 38th street units. 24 hour auto repair across the street from the hotel. Very noisy with window open. Beds are comfortable and bath and shower are good.

Helpful?
1 Thank goodowl
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Goodowl, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our guestrooms. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. In regards to the noise issue from the auto shop across the street. Please understand the noise is... More 

New Delhi, India
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 1, 2016

Good location - walkable to Times Square etc - good, clean rooms and decent breakfast. Wifi is good. The Manager was very accommodating when I had to cut my trip short at the last minute and gave me a refund for 1 night.

Helpful?
1 Thank Manshu
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Manshu, Thank you for the kind words about our modest hotel. We take great pride in our proximity to the heart of NYC, Times Square, and our great complementary breakfast buffet. I'm glad we were able to help you with your last minute cancellation and exceed your expectations. We look forward to your next stay and thank you again for... More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2016

Arrived here for a 2 night stay in N.Y. after traveling from Vegas. There was 4 of us in group and check in for 2 was ok but other 2 took nearly30 minutes. Guy on the desk did not in my opinion have much customer service skills did not speak to us much at all, There is only one lift... More 

Helpful?
1 Thank pw001
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

pw331, I appreciate you taking the time to review your stay at the Magnuson Convention Center Hotel. Guest feedback is always welcomed regardless of its nature. I am disappointed to read that your stay with us didn't meet your expectations. With respect to the taxi you requested and luggage storage. You were with three gentlemen and had seven pieces of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

265 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (122)
Viewed
Room/Suite (31)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Other (56)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (142)
Viewed
Amenities (29)
Viewed
Standard Double Room (23)
Viewed
Standard King Room (26)
Viewed
Standard Queen Room (27)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
36 Hudson Hotel
36 Hudson Hotel
#322 of 479 in New York City
4.0 of 5 stars 542 reviews
Midtown
Quality Inn Midtown West
Quality Inn Midtown West
#330 of 479 in New York City
3.5 of 5 stars 622 reviews
Midtown
Mayfair Hotel
Mayfair Hotel
#361 of 479 in New York City
3.5 of 5 stars 749 reviews
Show Prices
Show Prices
Show Prices
Midtown
Seton Hotel
Seton Hotel
#188 of 479 in New York City
4.0 of 5 stars 671 reviews
Midtown
Herald Square Hotel
Herald Square Hotel
#289 of 479 in New York City
4.0 of 5 stars 1,536 reviews
Midtown
Travel Inn Hotel New York
Travel Inn Hotel New York
#329 of 479 in New York City
3.5 of 5 stars 1,650 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located just half a block from the Jacob Javits Convention Center, the Magnuson Convention Center Hotel is a short 10-15min walk from Times Square,the Theater District, Madison Square Garden, Penn Station, Port Authority, and other major attractions and transportation hubs. Amenities and Services Provided: -Complementary American Style Hot Breakfast Buffet -Complementary Wi-Fi -Business Center -Tempur-pedic Beds in every room -Shared Shuttle and Taxi service TO the Airport (Fees Apply) -NYC Attractions and Tours (Fees Apply) -Safety Boxes in all rooms -Iron and Ironing Board -Hair Dryer -Shampoo, Conditioners, Soap, etc. ... more   less 

Additional Information about Magnuson Convention Center Hotel

Address: 522 W 38th St, New York City, NY 10018-1104 (Formerly BEST WESTERN Convention Center Hotel)
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $144 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magnuson Convention Center Hotel 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, HotelsClick, Odigeo, Travelocity, Cheap Tickets and HotelTravel.com so you can book your Magnuson Convention Center Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel New York City
Best Western Convention Center Hotel
Best Western New York City
New York City Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay