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TRYP New York City Times Square South

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345 West 35th Street, New York City, NY 10001-1701
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$118
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Traveler (1411)
Room & Suite (919)
Dining (99)

About

#391 of 519 hotels in New York City
Location
4.5
Cleanliness
4.5
Service
4.2
Value
4.2
GreenLeaders Platinum level
Tucked into the heart of Manhattan TRYP New York City Times Square South is so central, so packed with fun, and so "New York"… You will truly feel like you Own the City. This is the first TRYP hotel we open in the U.S., part of a family of exciting properties in the world’s most attractive hotspots including Berlin, Madrid, Barcelona, Buenos Aires, Frankfurt and Paris. We rebuilt and redesigned this hotel in a retro building site smack dab in the middle of major metro business centers and most of New York City's top attractions. You'll be poised to take advantage of primo shopping and dining, Times Square, the Empire State Building and the ever-exciting Madison Square Garden.Besides our spacious TRYP Rooms, TRYP New York City Times Square South features signature rooms that have become defining elements of the TRYP brand. Our Fitness rooms come with a fitness machine and complimentary workout gear. Family rooms are the ideal choice for families with small children: bunk beds for kids and an oversized bed for parents. And our Media rooms are stacked with 55" TVs, surround sound, popcorn makers, Nintendo Wii, iPod "dock," 3D glasses, Blu Ray player and a multiple media connectivity panel. We’re sure that you’ll be in awe of the grand open environment of our Plaza Central, where you can relax, meet up with colleagues or make new friends. But our attention to detail doesn’t stop there. We also keep your heart pumping with a 24x7 fitness center and we’ll help you host the event of the year with 2,100 sq. ft. of meeting space that accommodates up to 100 people. Welcome to the first Tryp Hotel in the Americas, the Tryp Times Square South Hotel.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish

Location

100Great for walkers
Grade: 100 out of 100
313Restaurantswithin 0.3 miles
70Attractionswithin 0.3 miles
5109Reviews216Q+A100Room tips
Traveler rating
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Most Recent
Brian W wrote a review Jan 2023
Dallas, Texas2 contributions2 helpful votes
We were excited about visiting New York over Christmas holiday. We booked 2 double queen rooms for my family. We asked for adjoining rooms, we were told they had us down for adjoining rooms. The disorganization began as soon as we arrived. We were put completely across the hotel from each other. We asked for a change and they found us a 1 king room to adjoin our kids double queen room, which was half the size of the other at the same price. Well, after spending $7000.00 for 2 rooms for 6 nights, the hell began. Neither rooms TV didnt work the entire stay. They cleaned the room 1 time the entire stay, we had to call for towels, wrags, to empty trash, more soap.... They said they didnt have enough workers to clean the hotel!!! Then, the King room we stayed in had no heat, air or anything... worst stay ever. We tried to get a manager every day and was told management as well as maintanance would contact us about the air, NOTHING TILL WE CHECKED OUT! Rediculous. Then, when we finally found a manager when we were checking out, he offered us a free breakfast only for 2 of us. What the crap??? There was 5 of us, only 2 got breakfast? I feel we should have at least got our money back for 1 room. Nope. I calld Wyndham and complained and they offered 6000 point on their rewards program. When I looked that up, it wont even pay for 1 night in their cheapest HOTEL. So, Wyndham never even gave us the points. DO NOT STAY HERE! Its nothing like the pictures, worst service ever in a hotel. No one there cared.
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: Dont stay here. Rooms are tiny and in bad shape
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Kevin F wrote a review Jan 2023
2 contributions
Peeling wallpaper, incomplete paint jobs, no one at front desk, no one monitoring baggage storage, check in took forever, lobby is cluttered and messy. I wouldn't book this place again. Location was good. That's it
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 2 weeks ago
Dear Guest, Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shannon W wrote a review Jan 2023
2 contributions5 helpful votes
I stayed here in November. My stay was great. When I called back to get a receipt today, whomever I talked to at the front desk staff was rude, and they kept trying to talk over me. Need to work on people skills.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 2 weeks ago
Dear Guest, Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine Q wrote a review Jan 2023
1 contribution
I booked 2 nights here for January 4th and January 5th. I had to make a modification and cancel the 5th. I did this more than 24 hours before checkin and was within cancelation policy and should not have been charged for 2nd night. Not only was I charged for both those nights, I had an additional 2 nights worth of charges come out of my account. Tryp has acvised that they don't believe I'm owed a refund. They state no money will be taken until you arrive at the hotel however they charged for 2 nights as soon as I booked and then charged another night when I made the modification. The additional charges were added after I checked and I don't even know what that is for. So for the sake of your sanity and less frustration of trying to get money back, please please don't ever book here
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 2 weeks ago
Dear Guest, Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JAP37 wrote a review Jan 2023
Chorleywood, United Kingdom11 contributions15 helpful votes
Having been to NYC on numerous occasion for fun (pre kids) and a lot for work recently knew this wasn’t the best part of town but it worked for what we wanted and was the kids first visit. There is a great dinner round the corner for breakfast, is very close to the garden (we saw a Knick’s game), the subway at the end of the street for downtown and being between 8th and 9th you’re a little bit away from the crowds which was quite useful especially on NYE. Check in was straight forward, albeit a little chaotic as lots of people appeared to arrive at the same time, we arrived at 5.30pm so the room was ready but our friends who arrived at 3pm had to wait a couple of hours. The reception area doesn’t work very well and isn’t that welcoming. It’s cramped and the table and plastic screens don’t help. I get they are there for Covid but it makes communication difficult and with a tiny hole to hand the card machine, passports etc back and forth this needs improving. There should be more than one person checking on the front to speed things up as the actual floor space is small and gets crowded quickly when people arrive/leave or are just back and forth. As we were a family of 4 the room option was reasonably priced, spacious and suitable for teenagers needing separate beds. The family room offered 2 queen beds, bunk beds and I think a sleeper sofa (we didn’t use). A lot of space with a high bar and stools, plenty of draw space. Room was clean and well ventilated. We asked for a late check out at 4pm which really helped as we were not flying back until 9pm. $14 an hour but worth it for the convenience. There was a fridge placed on the floor that we used for waters but weirdly there was a gap in the unit where I would have thought this could have gone instead of the room floor giving that little bit more floor space. Whilst the rooms were cleaned daily we were never replenished cups and had to ask reception for toilet paper, small inconveniences but little things that shouldn’t happen. Cleanliness around the hotel could be improved, it took 3 days to clean a spilt cheese pasta salad from one of the lift floors! Carpets are well worn on the floors we visited. The building works next door and down the street, whilst I completely get is outside of the hotels control makes the facade and appearance a little unwelcoming. The biggest drawback however is the bathroom. Ours needed a refurb, the ceiling was flaking and again didn’t look great but it’s the hot water that was the issue. What a total pain. You shouldn’t have to wait up to 20 mins for hot water to come through. I did ask at the front desk on the first morning at 7am and got a half baked response from the nigh guy of ‘leave it running, I’ll get engineering to take a look when they get in after 10’!! After 3 days we got into a routine of turning on the shower and then going back to bed! It was the same in the evening as well. Our friends in another family room had the same issue so it wasn’t an isolated occurrence. All in all it was ok. It needs some money spent on a refurb and some attention to detail. I’ve stayed in a lot worse but also a lot better.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 2 weeks ago
Dear Guest, Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shiva wrote a review Jan 2023
1 contribution
We booked this hotel due to the distance to Madison Square Garden, along with its affordable cost. The pros: the distance to MSG was great, walkable and close! That was the biggest perk, the hotel was also affordable compared to those around MSG. The cons: Though affordable and close to MSG, this hotel is NOT a 4 star hotel. We came early and they allowed us to put our luggage in an open storage room. Then when we checked in, without telling you - i just happened to see, they made a copy of my drivers license, along with my credit card! When i asked why, she said it i was in case they have to later charge the "resort" fee if it doesn't go through. Not comfortable with that explanation, i asked it be destroyed in front of me, the woman at the desk said I could take my copy with me the next day. Fine. Get up to the room, mediocre, not the cleanest, and very clearly cheaply put together. But hey, we had seen worse. The next day we go to check out and a different person is at the desk, I request my copy of my CC and DL like I was told, and she said that they keep those for their records. I explained what the previous woman had told me and that there was no way I was leaving that information, especially when I had already pre-paid online. She then goes into an UNLOCKED drawer behind her, rummages through and hands me my copy reluctantly. Needless to say, I would not stay here again just due to the lack of safeguarding information.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 2 weeks ago
Dear Guest, Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
schneisa wrote a review Jan 2023
Arlington, Texas39 contributions72 helpful votes
I stayed there one night to just check out the Tree and go to Bryant park... check in was horrible as only 1 person working the desk and at 3p the line just kept growing and growing. The gentleman was very pleasant when I finally had my turn. Requested late check out and that was granted without a call the next morning ( 17.00 an hour ). The luggage room to hold your bags is a nightmare and no one watching it or giving you a tag. People were going in /out freely grabbing bags. room didnt have a tv remote, called down 4 times and twice had someone answer , but still no one brought us a remote. Side note is it is not that close to Times Square, its a bit of a walk ...in case you have limitations Those were the down sides , upsides were the room was very clean and quiet. The bar area was nice and the bartender was great ( dont recall his name )..helped me with directions and what was in area. Only complaint is that they need more staff.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 2 weeks ago
Dear Guest, Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert N wrote a review Dec 2022
Mary Esther, Florida71 contributions43 helpful votes
Great location, friendly staff. Rooms were clean and spacious. They assisted in getting taxis and gave information concerning subways. There is a Starbucks in the lounge. We got a good deal and will consider returning next time in Big Apple.
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 4 weeks ago
Dear Guest, Thank you for the wonderful appraisal and patronage towards TRYP by Wyndham. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers amenities as well as comfort that is only second to a home. We take immense pride in our hotel and I am glad the same was to your liking. I will definitely pass on your kind words of appreciation to the team, also ensure they get recognized for making your experience more memorable. Many thanks once again and It would be our delight to welcome you back to TRYP by Wyndham. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jsoto877493 wrote a review Dec 2022
1 contribution
Staff was amazing and very accommodating. The family rooms are perfect for a family especially for a room in New York. I have no complaints our stay was very pleasant especially considering we had to stay an unexpected two nights.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 4 weeks ago
Dear Guest, Thank you for the wonderful appraisal and patronage towards TRYP by Wyndham. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers amenities as well as comfort that is only second to a home. We take immense pride in our hotel and I am glad the same was to your liking. I will definitely pass on your kind words of appreciation to the team, also ensure they get recognized for making your experience more memorable. Many thanks once again and It would be our delight to welcome you back to TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AKF wrote a review Dec 2022
Wilkesboro, North Carolina2 contributions
The location of the TRYP was the main reason we chose the property. It's an easy walk from there to Times Square and several other places on our itinerary. The hotel is literally next door to a police precinct office, so we felt safe there. The beds were comfortable and everything was clean.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from John Sharma, Guest Services / Front Office at TRYP New York City Times Square South
Responded 4 weeks ago
Dear Guest, Thank you for the wonderful appraisal and patronage towards TRYP by Wyndham. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers amenities as well as comfort that is only second to a home. We take immense pride in our hotel and I am glad the same was to your liking. I will definitely pass on your kind words of appreciation to the team, also ensure they get recognized for making your experience more memorable. Many thanks once again and It would be our delight to welcome you back to TRYP by Wyndham. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$140 - $355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp times square south hotel new york city
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
173
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TRYP NEW YORK CITY TIMES SQUARE SOUTH $93 ($̶1̶6̶2̶) - Updated 2023 Prices & Hotel Reviews

Frequently Asked Questions about TRYP New York City Times Square South
Which popular attractions are close to TRYP New York City Times Square South?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.3 miles), Mission Escape Games (0.2 miles), and Exit Escape Room (0.2 miles).
What are some of the property amenities at TRYP New York City Times Square South?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at TRYP New York City Times Square South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at TRYP New York City Times Square South?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at TRYP New York City Times Square South?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to TRYP New York City Times Square South?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and Angelina Bakery NYC.
Are there opportunities to exercise at TRYP New York City Times Square South?
Yes, guests have access to a fitness center during their stay.
Does TRYP New York City Times Square South have airport transportation?
Yes, TRYP New York City Times Square South offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TRYP New York City Times Square South?
Yes, dry cleaning and laundry service are offered to guests.
Does TRYP New York City Times Square South offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at TRYP New York City Times Square South?
The staff speaks multiple languages, including English and Spanish.