Stayed at City Club Hotel for 3 nts in Queen-Luxe. The description on booking.com stated there was 1 queen bed & a twin bed, which was perfect for my daughter and I. Upon arrival, we found that the room only had one bed. I went back to front desk to see what they could do and Syeda was so amazing & helpful. She took a few minutes and then informed me she could give us 2 rooms near each other for the same total price. Wow - that's customer service! I was impressed. The rest of staff was also fantastic and location close to Bryant Park in midtown was perfect. Also, a big thanks to Amoudie (spelling?), who was also great. All and all, the hotel was very nice and we'll be back. Thanks for a lovely stay! ~Dan & Chloe Courant
This hotel is quite the sensation for location, price & quality it deserves generously 10/10. What makes it excellent is the staff, the absolutely wonderful check in services by Syeda and the singing cleaning team lifts the spirits in this unusually lovely hotel. We lived in NY for 15 years, never knew about it until now. Book it if it’s available!
The rooms are spacious and they are in very good condition overall. Every single staff member took every small detail into consideration. Edith, George, and Carrol were the best and we’d definitely come back again!
This is an unusual, interesting hotel in a great location if you want midtown. In between 5th and 6th on 44th is good enough to be good enough for tourists (Times Sq, Empire State etc) and business traveler. Bu the biggest advantage of this hotel is that the rooms are large. Not one is the same (this is my second time here and I've seen a few rooms) as it's been converted from an old building and the layout and furniture are eclectic and a bit unusual. This is certainly not the cookie cutter borefest of the standard chains. It's not modern in any way and feels a bit thrown together, but that's part of its charm. Bathrooms are well equipped and function very well, if rather dark (black marble everywhere). Service is homely and very friendly people work here. You get a warm, personal welcome every time you walk in the door, which is great. But in a city where tiny rooms are the standard, the biggest advantage here is the rooms are huge. I mean really big. Not New York sized at all, which is great. Comfy beds, a chair that's slightly too low to type at the table (told you it was quirky), and all the standard amenities (safe, wardrobe, fridge with expensive stuff in it). If you don't want to spend a fortune but want a good sized room in a a great midtown location, then this could be right for you.…
We chose City Club because of its proximity to Times Square and the theater district, but it’s also super close to Bryant Park, and you can get pretty much anywhere else in the city from the nearby subway stations. And Gregory’s coffee across the street is an excellent way to start your day. When we come back to visit NYC, we’ll definitely be staying at City Club again! Syeda and Edith made sure we were well taken care of, and all the staff were super friendly and helpful, we cannot recommend this place enough!
City Club Hotel is a very good choise near Time Square. You can just walk in many places. Clean, good service (especially Georg in reception), silent room, secure. One can recommend, good quality on decent price.
We stayed here for 2 nights in one of the family rooms. Plenty of space for 4 with teen age kids. Location is superb and in the heart of Manhattan. Staff is so lovely and helpful. Room was clean with an amazing walk in shower. Will stay here again.
George and Deven at the front desk made us feel so welcome! George went out of his way to help me with a snafu on a Broadway ticket I had purchased. Also, he will recommend a restaurant - and then send you dessert wine when you get there! In addition, George will call ahead to any restaurant you have reservations with and make sure your party is taken care of. When I would return to the hotel he would greet me by my name. Need a cab or transportation etc. - he gets it there in minutes! My only complaint was there are no coffee makers in the room and the coffee machine in the lobby was broken. But there is a nice coffee shop across the street.
The three words in my title say it all. Quite simply, there isn't another hotel that offers the kind of personal yet highly professional (and wonderfully friendly!) attention as City Club. In years of travel, it's the only hotel I look forward to-. Everyone on staff, especially Joshua, Syeda, and Edith, consistently make me feel like I am at home each time. It's very unusual to feel this attached to a hotel, but it says something about how City Club still knows how to give guests the kind of attention that newer, fancier, more luxurious hotels seem unable to provide. It's the small things here that make it wonderful and soothing.
First time in NYC and the City Club Hotel was the perfect hotel for me. The location was amazing! Walking distance to the subway, Grand Central, Times Square, Bryant park and much more. Edith was really helpful when I checked in and I was even able to check in early! The other staff was friendly as well. I would definitely stay here again.