The Ritz-Carlton New York, Central Park
50 Central Park South, New York City, NY 10019
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About
#185 of 539 hotels in New York City
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.0
Boldly transformed and redesigned, The Ritz-Carlton New York, Central Park reimagines luxury in Midtown Manhattan, drawing inspiration from the sights, sounds, and colors of Central Park and the chic residential style of a city penthouse. Steps from the city's renowned cultural attractions, the 253-room New York City hotel is an iconic, award-winning hotel. Featuring the all-day gastro lounge Contour, The Ritz-Carlton Club® Lounge, and a collection of wellness experiences including the first stateside La Prairie Spa and innovative Movement Studio, the iconic hotel creates inspiring guest memories with its legendary Ritz-Carlton service.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Meeting rooms
Paid public parking nearby
Wifi
Paid wifi
Yoga room
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 7 more
Location
100Great for walkers
Grade: 100 out of 100
210Restaurantswithin 0.3 miles
70Attractionswithin 0.3 miles
50 Central Park South, New York City, NY 10019
Getting there
5th Ave / 59th StNew York City Subway2 min
57th StNew York City Subway3 min
Rental CarsSee rental cars from $39/day
1916Reviews30Q+A100Room tips
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- Lobby was small and dark but always greeted with big smile at the door. - No windows at the sitting area in Lobby/bar but quite cosy. - Coffee cart available 6-8 mornings at the lobby, usefull for those with jetlag! who woke up at 5:00 in the morning and all cafes around are closed. - Normal rooms are small but if you upgraded to the suites, they are bigger but still no views of the park. a long corridor will separate the living area and the man bedroom, there is 2 bathrooms , one with shower and the other with bathtub. Convenient for families with kid. So they have separate rooms/TV/service/amenities. Price are very high but considering its Ritz and Central Park is just in front of you. - Location were great - I still think that it could be better with services and management.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a wonderful property and a true five star. We stayed 4 nights and couldn’t have been happier. The park view room on the 7th floor had wonderful views of the park. The bathroom was fantastic and no “brown” water as stated in other reviews. No iron in the room is not an issue. We requested an iron and had it in less than 5 minutes. The doormen were friendly and helpful, and the cleaning staff did a great job. The area has every restaurant, shopping, subway, etc. you could want. We come to NYC several times a year and this was one of the best!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staff slammed doors loudly all around my room every morning. Do not expect to sleep past 8 or 9 and expect disturbances like door slamming, rummaging, etc. and little peace throughout the day if you spend time in your room. Needless to say I wouldn’t risk returning to this hotel when it can’t deliver the most basic value proposition of a hotel - a place you can sleep. It shocks me I’ve had to complain to the front desk every day about this and that they in turn need to call or radio the staff to tell them to stop slamming doors, disturbing their guests. It seems pretty basic for humans not to behave this way and most certainly it should be covered in training if it isn’t already obvious to the individuals in question. I haven’t heard a peep from any other guest on my floor (no conversations, no television, etc.) so I think this is not an issue of the wall thickness or insulation, rather the carelessness (or anger?) of the staff.…
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Date of stay: August 2023Trip type: Traveled on business
Room Tip: Avoid if you sleep in the morning or spend significant time in your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina Tza, Other at The Ritz-Carlton New York, Central Park
Responded 3 weeks ago
Dear Mr. Dan D, I hope you and your family are well. Thank you for your recent visit to The Ritz-Carlton New York, Central Park. Please accept my most sincere apologies that your visit was constantly disturbed by the noise coming from the doors closing in the hallways. Please know that our Ladies and Gentlemen have no intentions to create noise from closing the doors. We want all of our guests to get a restful night of sleep and the comfort and satisfaction are our main concerns. The doors that were chosen for this hotel is made from very heavy materials. Our goal is to ensure the doors closes appropriately so that the guest belongings are protected. I shared your feedback with the relevant departments and a meeting was held regarding the challenges that you experienced. There are several departments that need to go to the floors on a consistent basis throughout the day to ensure the rooms are serviced and be made ready for the next arriving guest. It has been discussed that the hotel will certainly be more mindful of the doors. Thank you for your continuous loyalty as an Ambassador Elite member and we look forward to your next visit to The Ritz-Carlton New York, Central Park. Please do not hesitate to reach out if I can be of any further assistance. Hans Schaepman General Manager The Ritz-Carlton New York, Central Park hans.schaepman@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely OUTSTANDING service! Great views, VERY comfortable room, and nice lobby lounge. But it’s the service that makes this a 5/5!!! Surprisingly good-sized room for Manhattan. Drink prices in the lobby bar were a little outrageous.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I’m staying here right now. Please be aware that if you don’t book a room with a view your room will feel like a cave. We have two windows and the blind on one window is actually broken. There’s no tea or coffee making facilities, no cups and nowhere to put anything of your own in a fridge. I dread to think what it would be like if you needed to store baby milk. The price of basic food for room service and breakfast is bordering on robbery. Beds are comfy and the location is great. This is supposed to be a luxury hotel but it really doesn’t feel like it in this room.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Bring a travel kettle
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina Tza, Other at The Ritz-Carlton New York, Central Park
Responded 4 weeks ago
Dear Valued Guest, I hope you and your family are well. Thank you for your visit to The Ritz-Carlton New York, Central Park. Please accept my sincere apologies that you are not enjoying your current stay at our luxury property. If you have a moment, would you be so kind to reach out to Executive Assistant, Tina Tza at tina.tza@ritzcarlton.com or at extension 6033 with further details of your challenges? Your feedback is very important to us and we would like to make your remaining stay as comfortable as possible. Regarding the drinking glasses, they are located inside the drawers within the entertainment unit. While I am aware that other hotels offer coffee machines in the guest rooms, I would like to let you know that the hotel does have coffee machines, upon request. There is also the lobby coffee cart that is available to all of our guests from 6am to 8am, daily. Tea is available from calling In Room Dining (24 hours), extension 5430. I apologize that we do not provide refrigerators in our accommodations; however, we could place a mini-refrigerator in your room. I am very happy to hear that you are enjoying our location, as it is simply the best in the city, with restaurants and shopping within walking distance. If you need any recommendations, our Concierge team would be happy to assist you. Thank you for your visit to our hotel and we look forward to your next stay to The Ritz-Carlton New York, Central Park. Please do not hesitate to reach out if I can be of any further assistance. Sincerely, Hans Schaepman General Manager The Ritz-Carlton New York, Central Park hans.schaepman@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel and ideal location! Very expensive with no included amenities. Breakfast for two $150! Coffee cart available 6-8 am! Really! As an avid traveler, I will stay elsewhere in future. Paying for name only.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: There are so many hotels in region with included amenities. Very expensive! It's a Marriott...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Worst experience ever in NY. More than two hours for our check in. One bed for THREE PEOPLE!!!!!!!!! I come really often to NY. . This is the worst hotel ever stayed. The mini bar door broken. Terrible hotel and experience
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina Tza, Other at The Ritz-Carlton New York, Central Park
Responded 4 weeks ago
Dear Valued Guest, I hope you and your family are well. Thank you for your recent visit to The Ritz-Carlton New York, Central Park. Please accept my sincere apologies that we did not exceed your bedding and check in expectations upon arrival. While I do not have sufficient information to review your reservation, I apologize if there was a delay in your check in. Our normal check in time is 4pm. I am most concerned with the insufficient bedding, as you had stated there were three guests. We do have accommodations with two double beds. In addition, we do offer twin size rollaway beds at a daily fee. The comfort of all or my guests are my top priority and it is a major concern to me if you and your guests did not have the proper beds to sleep on. I apologize that your nightly experience was unacceptable. May I ask how was your reservation made? Perhaps via Central Office or online? If you choose not to reply, I completely understand that you wish to remain anonymous. However, we hope to have an opportunity in welcoming you once again in the near future. Please do not hesitate in reaching out to me with any questions or concerns. Sincerely, Hans Schaepman General Manager The Ritz-Carlton New York, Central Park hans.schaepman@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel to NYC a lot and often stay at the JW Marriott because we love it there. We thought we would splurge and stay at the Ritz Carlton Central Park this time, bad decision. The room was nice and the doormen are fantastic but that’s about it. The lobby is small and not very inviting, and restaurant not very enjoyable. But the real issue is the front desk staff and manager. They were so rude to us, it almost ruined our entire vacation. You hear about the incredible service that these people are supposed to give it to you, but it was just horrifying and we will never be back.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina Tza, Other at The Ritz-Carlton New York, Central Park
Responded 4 weeks ago
Dear Valued Guest, I hope you and your family are well. Thank you for your recent visit to The Ritz-Carlton New York, Central Park. Please accept my sincere apologies that we failed to meet your expectations during your stay at my hotel. If you have a moment, would you be so kind to reach out to my Executive Assistant, Tina Tza at tina.tza@ritzcarlton.com with further details of your stay? Your feedback is very important to me and to my Ladies and Gentlemen, as it assists us in identifying areas where we can improve. We hope to have an opportunity in welcoming you once again in the near future. Please do not hesitate in reaching out to me with any questions or concerns. Sincerely, Hans Schaepman General Manager The Ritz-Carlton New York, Central Park hans.schaepman@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In August we enjoyed a two week holiday in New York, and decided to stay at a couple of different places. Our first stay was at one of the old social clubs in Midtown, and the second at the Ritz Carlton, overlooking Central Park. In the past we have stayed at a couple Ritz Carlton hotels in other countries, and had great experiences at both, which is why we decided to book with them again during our New York stay. Normally you would think that the Ritz in New York would be one of the world’s premiere properties, with all that goes with being such a property. But such was not the case. Please read on. We arrived early, before a room was available, we were pleased to find that we could get an upgrade to a room with a view. We left two phone numbers where we could be reached when our room was ready, and then did some sightseeing around the city. 7 pm came with no call from the hotel, upon returning we found that our room was ready, but that they had forgotten to call us. This wasn’t too big a deal, as we were enjoying our sightseeing, but this is the first time that hotel promised to call us, and then forgot. The doormen at the Ritz in New York aren’t like in other countries, or even other parts of America. They don’t wear uniforms other than black polo shirts and black pants, there seems to be no dress code, and no standards for appearance. These guys could have passed for bouncers at a club, or tow truck drivers. And the doormen are often nowhere near the door, or, if they are, they are playing with their phones. This was a little surprising as the doormen at other Ritz properties were uniforms, don’t play with their phones, and are actually on hand to open the door for you. After a long day, I ran the bath for my 8-year-old daughter, and was surprised to find that the water was a rich brown color. Calling the front desk, I was told that this was normal, and that I had to let the water run until it was clear. I did this, but the water never got completely clear, and always had a somewhat yellowish color. One of the reasons we chose the Ritz was to have a bath tub, which is less common in New York than in other places. With the water looking the way it did, none of us wanted to use the bath tub, and were not especially comfortable using the shower, and using the water to brush our teeth was out of the question. I can’t believe that a hotel in one of the world’s great cities with a room rate of more than $1k per night can’t have clean tap water. We ordered a quick breakfast for our daughter, this was a plate of pancakes, a glass of milk, and coffee for two, which ended up costing $91. The club we had stayed at prior to the Ritz (besides having clean water), had a far superior continental breakfast which was $23 per person. The Ritz is not much of a value in regards to their restaurants and room service. Of course, in addition to the $91 we were expected to leave a tip. Oddly, the button on the phone to the front desk only works from 10 am to 6 pm. Other properties we have stayed at have a person on hand to answer the phone 24-7, and service is prompt. One would think the New York City Ritz Carlton would have higher standards. The room itself was excellent, the view was great. The bed, bedding, and pillows were comfortable. But the housekeeping was not very good. Used cups and glasses were not taken away, and when they eventually were, they were not replaced with new ones. The floor was never vacuumed properly, and things were not put away. Outside the hotel was not especially nice. Though it was great to be across the street from Central Park, the area around the hotel was not clean. The walkway in front was littered with cigarette butts and bits of trash, I found blood stains on the sidewalk a short distance from the entrance, and by the corner was a large bag of what looked like human feces, which was left to sit there during our entire stay. I am sorry to say that our stay at the Ritz Carlton was not worth what we paid for it. There are far better places with better services for a better price. The Ritz New York could be a much better place with a little more work, and hopefully this review will be useful. …
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Stay somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Tina Tza, Other at The Ritz-Carlton New York, Central Park
Responded 4 weeks ago
Dear Valued Guest, I hope you and your family are well. Thank you for your recent visit to The Ritz-Carlton New York, Central Park. Please accept my sincere apologies that we failed to provide a luxurious stay for you and your family. I understand there were multiple departments where you had experienced challenges during your stay. If you have a moment, would you be so kind to reach out to my Executive Assistant, Tina Tza at tina.tza@ritzcarlton.com with further details of your stay? We hope to have an opportunity in welcoming you once again in the near future. Please do not hesitate in reaching out to me with any questions or concerns. Sincerely, Hans Schaepman General Manager The Ritz-Carlton New York, Central Park hans.schaepman@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Perfect hotel & amazing staff especially Al the doorman who is fabulous. The housekeeping staff are so friendly and the attention to detail is unbelievable play they were so friendly and had a chat with us every day even finding my daughter hair straighteners! Club lounge is gorgeous and chefs are amazing.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Great location. I’d recommend this place to anyone wanting a great experience and every detail...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$1,024 - $1,625 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz carlton new york city, ritz new york city, new york city ritz carlton, ritz carlton central park, ritz carlton manhattan
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
253
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Claim Your ListingTHE RITZ-CARLTON NEW YORK, CENTRAL PARK - Updated 2023 Prices & Hotel Reviews (New York City)
Frequently Asked Questions about The Ritz-Carlton New York, Central Park
Which popular attractions are close to The Ritz-Carlton New York, Central Park?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Carnegie Hall (0.2 miles).
What are some of the property amenities at The Ritz-Carlton New York, Central Park?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton New York, Central Park?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton New York, Central Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton New York, Central Park?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton New York, Central Park?
Conveniently located restaurants include Jams, 6th Avenue, New York, NY, USA, Loi Estiatorio, and Ora Di Pasta.
Are there opportunities to exercise at The Ritz-Carlton New York, Central Park?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Are any cleaning services offered at The Ritz-Carlton New York, Central Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton New York, Central Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton New York, Central Park offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Ritz-Carlton New York, Central Park?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.