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The Ritz-Carlton New York, Central Park

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1,113 Reviews from our TripAdvisor Community

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Showing 987: English reviews
Columbia, MD
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our room was very nice and the staff was very helpful. However, they need to upgrade some easy amenities like having coffee in the room, a small fridge and ice that is easily accessible. Every lesser hotel in the world provides these things. I don't like to have to get dressed to get my morning coffee or call to ask... More 

Helpful?
Thank Barbara M
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Went to NY on business. I was in NY at the Ritz for 14 days. It was absolutely amazing. In the heart of everything. The Ritz is located across the street from Central Park. The hotel is great. The food is delicious. Staff is super friendly. This hotel has it together. Will be returning at the end of the year.

Helpful?
Thank LinaRomo
London, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Much of what you would expect from a RC property. Very good staff and very efficient service. We had a deluxe room which was spacious and well furnished and decorated. The room had all the amenities one would expect (luxury toiletries, desk etc.). Located between 6th and 7th Ave on 59th Street, this is perfect for shopping and Central Park.... More 

Helpful?
Thank nishnoshnoo
Sydney
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I've rarely written a negative hotel review before (if any that I can recall) and am hesitant about this one because I believe in the old cliche, "if you can't say something nice then don't say anything at all". People are quick to damn and slow to praise. We moved to The Ritz Carlton Central Park South for 6 days... More 

Helpful?
1 Thank Maxine S
LindsayMyers, Manager at The Ritz-Carlton New York, Central Park, responded to this review

On behalf of The Ritz-Carlton, Central Park, I would like to extend my deepest apologies for the discomfort your experienced during your recent stay with us. We pride ourselves on delivering unparalleled customer service and it is unfortunate that on this occasion, we were unable to exceed your expectations. Please rest assured that we are working to resolve the warmer... More 

Ascot, United Kingdom
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having stayed at other Ritz Carlton hotels we thought that this would be a safe choice for our visit. Upon arrival we were checked in promptly but when we asked if we had a room overlooking Central Park we were told that there was a quite considerable additional charge. Reluctantly we agreed to this and were shown to our junior... More 

Helpful?
Thank Suzanne D
LindsayMyers, Manager at The Ritz-Carlton New York, Central Park, responded to this review

Thank you very much for taking the time to share your review of your recent stay with us. I want to take a moment to sincerely apologize about any disappointment you experienced. While I am happy to hear you were very pleased with your guestroom accommodations, the housekeeping service and the view offered from the room - I am sorry... More 

Brighton, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

You could be forgiven for missing the Ritz as you walk down Central Park South, it is unassuming along a street jam packed with grandeur. As soon as you are greeted at the door though it is a different story; every single member of staff was friendly, made us feel welcome and couldn't assist us enough. The service was slick... More 

Helpful?
1 Thank Timothyboja
long island, ny
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 1 week ago

I debated for a bit on how I would rate the Ritz Carlton New York, Central Park. To be fair, my 6-year daughter and I stayed only one night. I redeemed 70,000 Marriott points for the stay. The hotel was smaller than I expected, but nicely furnished. The hotel was unable to give me the complimentary upgrade I was entitled... More 

Helpful?
Thank am470
LindsayMyers, Manager at The Ritz-Carlton New York, Central Park, responded to this review

Thank you for taking the time to share your review via TripAdvisor. I am glad to hear you appreciated the spaciousness of our guestrooms as well as our prime location on Central Park South, close to many of midtown Manhattan's best attractions. I do however wish to apologize for any disappointment you felt in the level of service. Our hotel... More 

Annapolis, Maryland, United States
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A two-night stay with our 4-month old son, celebrating our 5th wedding anniversary, became an unforgettable experience thanks to the wonderful folks at the Ritz Carlton. Their outreach and inquiries about our visit ahead of time led them to prepare a marvelous surprise for my husband and me after the concierge staff had made arrangements for a delightful dinner at... More 

Helpful?
1 Thank Daniel S
Pflugerville, Texas
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the best hotel in NYC. The thing that raises it above all the others is the people. The attention to their clientele is superb. From the bellman to the front desk staff, from the bartenders to the concierge (and especially the concierge), this hotel delivers. Wouldn't stay anywhere else in Manhattan.

Helpful?
Thank David W
Toronto, Canada
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I are Ritz Carlton veterans. A Ritz visit has long been our favorite splurge. We honeymooned at Ritz Kapalua, had our first anniversary at Ritz St. Thomas and are regular visitors of their Toronto property. So when we chose NYC for our second anniversary, Ritz Carlton's Central Park property was our first choice. There is no service... More 

Helpful?
1 Thank Brandon C
Terry M, Manager at The Ritz-Carlton New York, Central Park, responded to this review

I sincerely apologize for experience you encountered in our club lounge. Unfortunately, we did not meet your expectations, nor did we live up to the high standards of service for which we are known. I have spoken to both my club lounge manager and our executive chef to address the notes you have mentioned above. I do thank you for... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking hotel with cosmopolitan elegance overlooking Central Park - Easy walking distance to famous Fifth Avenue shops. ... more   less 

Additional Information about The Ritz-Carlton New York, Central Park

Address: 50 Central Park South, New York City, NY 10019-1613
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $737 - $1,490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Central Park 5*
Number of rooms: 259
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Also Known As:
Ritz Carlton New York City
Ritz New York City
New York City Ritz Carlton
Ritz Carlton Central Park
Ritz Carlton Manhattan
Hotel Style:
#8 Spa Hotel in New York City
#21 Romantic Hotel in New York City
#28 Luxury Hotel in New York City
#45 Family Hotel in New York City
#98 Business Hotel in New York City
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