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The Ritz-Carlton New York, Central Park

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The Ritz-Carlton New York, Central Park
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1,170 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Socorro, New Mexico
1 review
Reviewed yesterday NEW

Reserved double room for wife, adult daughter 4 months ahead of travel & confirmed several times got stuck sleeping on a roll-way 4 nights @ $1100 a night. Tiny, crowded room! The poor accommodations @ this Ritz was not the same in Chicago or Phoenix. There are many other superior hotel options on the same block in NYC.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Duane B
Miami, Florida
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed yesterday NEW

The staff and hotel first class. We made the mistake of eating in the hotel restaurant. Should have known better as the restaurant was empty on a Saturday night. My fish was half cook and half raw. It was returned and was not charge ,but it destroy the family meal.

Helpful?
Thank RPLMD
New York City, New York
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW

I was staying here using SPG points (good value upon transferring to Ritz points) for my 10th wedding anniversary. In my experience, NYC hotels just do not stack up to hotels in other cities (small rooms, apathetic service, unimpressive decor) and then I stayed here.... First and foremost, Eric at the front desk was pure class. He did his best... More 

Helpful?
Thank adambr14
Andover, Massachusetts
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

The rooms definitely need more plugs and a larger tv as our eyes are getting weaker. Didn't like that they said we would get club level if available. After some complaining they offered club level for an extremely high add on - since we don't drink and we got breakfast with our reservation we didn't accept the ungenerous offer. We... More 

Helpful?
Thank thisisit2014
LindsayMyers, Front Office Manager at The Ritz-Carlton New York, Central Park, responded to this review

Thank you for taking the time to share your review of The Ritz-Carlton New York, Central Park via TripAdvisor. We appreciate your important feedback regarding electrical outlets and TV's in the guestrooms, which we can utilize during the upcoming planned hotel updates in 2017. In regards to our Club lounge, as this is our busiest time of year, the rates... More 

San Clemente, CA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

This is a luxury property at its best, bordering Central Park with a gorgeous view. We reserved a room two weeks before Thanksgiving and a day after my dad passed. From the moment we arrived to the moment we departed the Ritz Carlton family of employees took us into their arms and made us feel like we just arrived home.... More 

Helpful?
Thank sanclementegirl
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 days ago NEW via mobile

We had a fabulous view of the parade . The staff was friendly & helpful . Jenny Liu above & beyond to make sure our needs were met. I you every have an issue ask for Jenny . The hotel has the best location for Central Park views , shopping , restaurants , etc .

Helpful?
Thank Littleru
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 week ago via mobile

Service was 5 stars... rooms need upgrades: more plugs - tired carpet & furniture... bed had huge ridge in the middle #rotateonceinawhile... it wasn't bad but it WASN'T Ritz quality - hence the 5 star rating...

Helpful?
Thank Aaron A
Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I've stayed at several Ritz hotels over the years, but never this location. It was a special weekend as I was proposing to my girlfriend. (She said YES!) Unfortunately, the rundown condition of the Ritz forced us to move to the Mandarin, which was superb! Hopefully the Ritz will renovate soon as it's a great location.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
2 Thank Z8078SBrobertr
Terry M, Manager at The Ritz-Carlton New York, Central Park, responded to this review

Congratualtions on your engagement! We, here at The Ritz-Carlton New York, Central Park wish you years of happiness. As for our renovation, dates are not solidified, but are in the planning stages. We do appreociate your feedback, and we hope to see you and your family back at The Ritz-Carlton New York in the near future. Terry More 

Boston, Massachusetts
1 review
Reviewed 2 weeks ago

Best location,very personal service. Everyone knows your name. Amenities in the room are very good quality. Hallways and room furniture are a little dated. Still the best hotel in town. Will definitely stay there again.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank 153larisar
Atlanta, Georgia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

5-Star hotel and treatment from start to finish. Still remember the most incredible breakfast we ever had. Love walking out the door directly across from Park. We had incredible communication from the first call and emails leading up to booking and to check in handling several requests. Our room was ready on time, was clean, view of the park and... More 

Helpful?
Thank N911CXsteve
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
While constantly on the cutting edge, it is timeless tradition that makes New York City a favorite destination for so many. And whether it is taking afternoon tea in Star Lounge, or joining the noontime ritual of feeding the Central Park carriage horses across the street, guests of The Ritz-Carlton New York, Central Park will find tradition stands elegantly proud on Central Park South. ... more   less 

Additional Information about The Ritz-Carlton New York, Central Park

Address: 50 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $703 - $1,453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Central Park 5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Ritz Carlton New York City
Ritz New York City
New York City Ritz Carlton
Ritz Carlton Central Park
Ritz Carlton Manhattan
Hotel Style:
#7 Spa Hotel in New York City
#21 Romantic Hotel in New York City
#31 Luxury Hotel in New York City
#45 Family Hotel in New York City
#98 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton New York, Central Park staff and other travelers.
20 questions
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Gourock, United Kingdom
over a year ago

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Questions? Get answers from The Ritz-Carlton New York, Central Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“view of central park”
 of 5 bubbles RPLMD, yesterday | Read review
“higher floors and park views are probably preferable”
 of 5 bubbles adambr14, 5 days ago | Read review
“Park view is great and low floor is fine because the street gets very quiet at night”
 of 5 bubbles thisisit2014, 5 days ago | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny"”
 of 5 bubbles N911CXsteve, 2 weeks ago | Read review
“Speak to the reception staff first - we found them extremely helpful and honest in their opinions.”
 of 5 bubbles paprboy, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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