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nyma, the New York Manhattan Hotel

Traveler (786)
360
Panoramas (6)
Video (1)

About

#379 of 498 hotels in New York City
Location
Cleanliness
Service
Value
nyma is one of New York City's newest boutique hotels. Located in a vibrant neighborhood on 32nd Street between Fifth Avenue and Broadway, nyma is just steps away from the Empire State Building, Macy's, the Fashion District, Penn Station and Madison Square Garden. The Jacob K. Javits Convention Center is also close by. Our large, brightly-lit lobby offers Wifi, a 24-hour business center with two iMacs, and full concierge services to help guests arrange for all types of sightseeing and leisure activities, and car services.
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Property amenities
Bar/Lounge
Breakfast Available
Concierge
Laundry Service
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
494Restaurantswithin 0.3 miles
95Attractionswithin 0.3 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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3,064Reviews
125Q+A
100Room tips
Traveler rating
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Popular mentions
Bit shocked on arrival - nothing like any uk hotels we've stayed in. By no means new with scruffy carpet and curtains but soon settled in and bed was very comfortable and clean. Wi-fi worked wel very clean bathroom1l and not to much waiting for lifts. Coffee area always
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Response from XerxesC5, General Manager at nyma, the New York Manhattan Hotel
Responded 2 days ago
We appreciate the feedback, Patsy. We're happy you had a pleasant stay with us and enjoyed our comfortable, clean bedding and variety of beverage offerings. We also love that you appreciated the excellent service of our staff and were impressed by our wireless connection. However, we're disappointed that your stay with us was less than ideal. We regret that the quality of our furnishings and your view of the city didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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While the staff was professional, prompt, and very helpful, they were the only good part of my stay here. Here are all the issues listed down: 1. The WiFi did not work for the first 3 days of my stay 2. The elevators are not enough to service the building and riding in them
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Response from XerxesC5, General Manager at nyma, the New York Manhattan Hotel
Responded 1 week ago
We appreciate the feedback, Aman. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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First of all location is really great close to everything and full access to public transportation short distance to Bryant Park, Madison Square Penn Station Macy’s and much more. Rooms are a little bite dated but comfortable and you have coffee machine.,refrigerator and
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Response from XerxesC5, General Manager at nyma, the New York Manhattan Hotel
Responded 2 weeks ago
Thank you for the great rating, Ricardo! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our prime location and our attentive team, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!
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Beware of hidden charges!! Arrived to be told me owed an additional $32.00 “facilities fee” for EACH day! I am aware of this insidious and ridiculous charge that some hotels charge, so I watch for it. When I complained, the manager sent me a screen shot that showed it was
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Response from XerxesC5, General Manager at nyma, the New York Manhattan Hotel
Responded 2 weeks ago
We appreciate you taking the time to share your feedback. We're disappointed your time with us was anything less than ideal and that you faced such complications with our soundproofing. It's also unfortunate you didn't notice all fees associated with your booking. Our facilities fee allows us to offer additional amenities for all of our guests. The information regarding our facilities fee is readily available on our website. We've forwarded your concerns with the appropriate members of our team so we may improve moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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We stayed at the Nyma as a base to explore New York. Starting with the good, in terms of location it's ideal, a block from the Empire State Building and a short walk from Penn Station, as well as around 20 minutes' walk from Times Square. Another plus is the rooftop bar with
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Response from XerxesC5, General Manager at nyma, the New York Manhattan Hotel
Responded 3 weeks ago
We appreciate the feedback, Ronnie. It's unfortunate you had such challenges during your time with us. We regret the inconvenience you experienced with the elevators and water temperature, along with the WiFi. We care about the satisfaction of our guests so we'll be sure to address your concerns with the appropriate members of our team moving forward. We look forward to sharing a more positive experience with you soon.
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PRICE RANGE
$157 - $390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
manhattan red roof innred roof inn manhattanred roof inn new york citynew york city red roof inn
LOCATION
United StatesNew YorkNew York CityManhattanTenderloinKoreatownMidtown
NUMBER OF ROOMS
171
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