We were greeted by Nicole who graciously oriented us about the facility. She answered every question, & we had many, with pure patience & delightful conversation. Our room was excellent, an extra bed delivered, all especially can be called a "comfort zone". The hotel has some wonderful features in a large room with perfect features in which many people could confer easily & comfortably. Nicole further assisted us with temporary storage for our luggage after checkout & helpful info in retrieving our car from the convenient parking garage. We felt very appreciated, very cared for, with Nicole double checking details so we were charged exactly as promised when we reserved. The scenario, kindness, professionalism enabled our granddaughter to fall in love with New York, an ideal 1st experience & we do thank Nicole! Can't wait to return!!! Yes, this will, again, be our home away from home!…
The hotel's location is definitely a plus, Hotel staffs are super friendly. My puppy and I stayed at Club Quarter for a week and we had the blast roaming around NYC. I had to work while I was staying at the hotel and the Internet is pretty fast. I would definitely stay again and 100% recommend.
On our fisrt night the room was not big enough to even open a suitcase. The bathroom door cannot open fully because of the bed. The AC was setup so that it was blowing directly to your face when you were in bed. next day hotel staff agreed to give us a new room (with extra charge) which was normal size. Unfortunately the AC noise was so loud it could not be kept on during the night and ther was a decent gap underneath the entrance door which meant we could hear people slamming doors in the middle of the night. Overall two nights and two bad experiences.
The location is very good. You can walk to the places you want to visit. Turn right and go out for half a minute and you will find Fifth Avenue. The subway is a few minutes' walk, and the parking lot is less than two minutes' walk. It is also very convenient to eat. The staff are warm and patient, except for the room is a little small, the lounge in the lobby is very considerate, you can drink all kinds of coffee, tea, soda water for free, a very satisfactory stay
Super and strategic postion for this 4 star hotel really close to 5 avenue, silent Room and comfortable bed. Maybe some services can Be improved such as change towels (then chenge only after the 4 day), cleaning, Breakfast is not included but there is a café in front of the hotel, it could Be Made an agreement for a discount, kind staff, Fast check in and out service with app or totem. A Little bit expensive but we are in NYC.
My girl Kailyn made it happen for me! Anything necessary to making my stay more comfortable, well Kailyn was on it! Needed coffee, done. A pen, done. Lost my room key, done. Fantastic service, friendly staff, beautiful and CLEAN hotel. A relaxing oasis every night. Give that girl a raise! And stay at Club Quarters Hotel Midtown.
Terrible room, very small, very old carpet, small bed, window to nowhere (and without sun light). I don’t recommend at all. Had a reservation for 3 nights, but stayed only one and moved to another hotel for about the same price but A LOT BETTER.
Quick walk from Grand Central Station. Check in was fast Chris was a friendly and efficient host. The queen bedroom is small but good for a short stay. Really clean bathroom. Limited TV station options , no premium channels. Roof top lounge is very comfortable, inside and outside seating. Easy location for cabs and subway travel. Only one concern: recyclable waterbottles: didn't feel comfortable using bottles that didn't have a seal or sticker that proves they are clean. Will stay again!!!!
Room was small but per NYC standards. Clean and comfortable. I like the Club Quarters chain and have stayed at 4 different locations. Each were the same quality and although I did not travel with my dogs this time they have a pets stay free policy. This location was walkable to Time Square, Central Station with many locations to eat nearby. Great weekend get-away stay
We had a wonderful experience. The people working there were extremely helpful and friendly. The room was small but comfortable. The bed was great. It is an old but classy place. We enjoyed ourselves immensely.
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