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W New York - Union Square

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Traveler (266)
Room & Suite (234)
Dining (25)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible2%
Travelers talk about
“mega room”(25 reviews)
“front desk”(227 reviews)
“bliss products”(36 reviews)
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
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Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,552)
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761 - 765 of 1,459 reviews
Reviewed November 18, 2013

I stayed recently at the W New York - Union Square in a standard room, and it was anything but standard - king-size bed with multiple pillows, comfy mattress, desk, lounge chair, high ceilings, great views, luxe bath, and mini-bar. Price was decent for New...More

Thank Tony C
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded November 22, 2013

Hello Tony! At W we love hearing our guests say WOW! Great to read that you enjoyed our recently renovated guestrooms! Please do not hesitate to contact me if I can assist you personally on your next trip! All the best! Gerald gerald.tellez@whotels.com

Reviewed November 15, 2013

My fiancee and I spent a night at the W New York Union Square this past weekend, and what a great experience it was. We were in town for a rock show at Irving plaza ( which was only a short walk away) and we...More

Thank Courtney M
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded November 22, 2013

Hello Courtney! Thank you for your great comments! We are very proud of our spacious guestrooms and culinary collaboration with Todd English's Olives. Please accept our apologies that you encountered an external customer that should not have been using our facility. Do not hesitate to...More

Reviewed November 14, 2013

I booked the hotel for 7 nights and checked in at around 9 pm on a week night. There were no doorman or porter helping with our luggage. After struggling with 4 bags past the heavy doors, there were no offers from the receptionist to...More

2  Thank Tweedie888
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded November 15, 2013

Hello Tweedie888, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that previous W Hotels have provided for you. We would very much like another opportunity to deliver on your needs....More

Reviewed November 13, 2013

EXPENSIVE. very, very expensive. Lobby was beautiful, we heard a lot of great things about the restaurant but we did not eat there. As we were checking in, they messed up our room. We asked for 2 double beds and they gave us 1 king....More

1  Thank Emma L
Reviewed November 12, 2013

My DIL and I spent 5 days at W New York - Union Square. What a wonderful trip. The W was everything that I have come to expect when I stay at a Starwood hotel. When we checked in, they moved us up to a...More

Thank ljg923
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded November 16, 2013

Hello ljg923, Thank you for taking the time to write and share your recent experience with all of us here at W New York - Union Square. We are very excited that you enjoyed our views and that your expectations were exceeded. If I can...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$360 - $725 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
#153 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$360 - $725 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
#153 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (266)
Room & Suite (234)
Dining (25)
Amenities (49)
Business Center & Event Rooms (3)
Questions & Answers
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amurudker
December 23, 2016|
AnswerShow all 5 answers
Response from gitoni1 | Reviewed this property |
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can... More
1
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Juliet D
May 29, 2016|
AnswerShow all 8 answers
Response from RS1118 | Reviewed this property |
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there. If you want to get there quick, honestly, avoid cabs. Try the... More
0
Votes
Juliet D
May 29, 2016|
AnswerShow all 3 answers
Response from vesnaileto | Reviewed this property |
Pleasant half an hour walk; about 15 mins by subway or about same 10-15 mins by cab (due traffic and lights)
0
Votes
Room Tips
"stay away from construction as they are building a shopping area next door."
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"Away form the street and elevators"
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"Corner suite"
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"Some of the rooms do not have bath tubs so if thats important, I would check first"
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