W New York - Union Square
201 Park Avenue South, New York City, NY 10003
Enter dates to see prices
Full view
View all photos (578)578
360
Panoramas (3) 
Room & Suite (244)
View prices for your travel dates
Hotel direct offer!Unlock Member Rates!
About
#258 of 533 hotels in New York City
Location
4.8
Cleanliness
4.4
Service
4.2
Value
3.7
GreenLeaders Bronze level
Ringed by the essential: shopping, music, and art; W New York - Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has New York City at its fingertips. If work or social events bring you to NYC, our hotel's bright function space will infuse your gathering with the city's vitality.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Trendy
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
332Restaurantswithin 0.3 miles
95Attractionswithin 0.3 miles
201 Park Avenue South, New York City, NY 10003
Getting there
14th St – Union SquareNew York City Subway4 min
23rd StNew York City Subway6 min
Rental CarsSee rental cars from $39/day
1697Reviews13Q+A100Room tips
Reviews
Traveler rating
- 804
- 509
- 228
- 92
- 64
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Loved staying at the W. Location was great, room was fantastic and staff were very friendly. one of the best in New York. Very easy access to union Square 14th Street Station, which can pretty much get you anywhere in New York in 20 minutes . The room was was a very generous size for NY hotel rooms which can tend to be on the smaller size, not this place! The door staff attended to all of our needs and organised us a really good yellow cab to the airport at 4:15am! Will be back.
Read more
Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here while attending a show at Irving plaza (2 min walk). Friendly staff, parking is a mess but other options in the area, room was enough. Clean bathroom. Nice views of the city. Overall not a terrible overnight . There is a cvs at the corner, many food options surrounding the W.
Read more
Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Currently 2 nights into a 4 night stay. I knew what I was getting myself into with this hotel’s current state. They do not try to hide their lack of amenities from guests and this was well communicated via email more than once ahead of my stay. What I was not prepared for is just how depressing staying here is right now. Upon check-in was “upgraded” from a Wonderful to a Spectacular room. The room is taller than it is long or wide making it feel cold and hollow. On one wall there is a a multicolored headboard and wall that is reminiscent of Legoland and on the other there is a stark white wall that is reminiscent of a prison cell. There is one window in the corner with no drape, only a blackout curtain. This leaves the option of being completely exposed to the other buildings or being in darkness. This room is not spectacular, wonderful, wow, or any of the corporate branding W has at this point. The carpet is in dire shape, and the bathroom is on par with a Hampton Inn on the side of the highway. The hallways are dismal and sad. Waiting for the elevator on my floor gives me that creepy feeling as I’m in a bad neighborhood. This is at best, a Four Points by Sheraton right now and Marriott would do well to kill off the W branding for the time being. It’s laughable and downright criminal what this hotel charges for a nightly rate. This should not be a W, Marriott, or even a Sheraton. For what it’s worth, the staff are wonderful and doing their best playing with a terrible hand they’ve been dealt. The door is always opened by the door man, the front desk staff greet everyone with warmth, and the coffee attendant is pleasant and helpful. I know better days are ahead and hope to try again in the future.…
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were told 2 days before arrival that due to a renovation there would be no food or beverage facilities available. I called and left a message to see what other options were out there, left a message but received no answer. Checking in was a mess as we were given an accessible room, which was not ordered. That was corrected the next day but set the tone for our stay. This property needs a renovation, with a dark and dreary lobby, a 3 foot electric fireplace installed during the Eisenhower administration, elevators personally put into use by Mr. Otis himself. and oh yeah, did i mention no food or beverage. But we did receive a cup of coffee each morning in a plastic cup along with a day old danish slipped into a brown paper bag out of embarrassment. No amount of renovation money is going to overcome the poor management and lack of communication exhibited by this "Luxury" As long time loyal Marriott users , i am warning you to stay away, stay far away from this hotel.…
Read more
Date of stay: December 2022
Location
Cleanliness
Service
Room Tip: choose another hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
My recent stay at the W Hotel New York City was a mixed experience. On the one hand, the staff were friendly and helpful, and the views from the hotel were absolutely incredible. On the other hand, the rooms were quite small with limited storage. The hotel’s restaurant offerings were also limited and vastly overpriced. Despite the negatives, I would recommend the W Hotel for those seeking a convenient and pleasant stay in the city with fast service
Read more
Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the W Union Square for 3 nights with our 10 year old son while visiting friends in town. I was hesitant to stay there after reading a lot of reviews, however we were very happy with it. There is no restaurant or lounge right now, and the lobby is very small till the renovations are complete, however none of that impacted our stay. We had a park view, king room with twin bed (it’s actually a day bed). The room was huge, and the bed for our son was perfect for him. I am 5’5 and it would have been fine for me as well. We called down to have them bring up sheets, blankets, and pillows for us and they set the whole bed up. The view from the room (907), was amazing. We’ve never had a view like this in any of the hotels we’ve stayed at in the city. I could look out the windows forever. The heat was an issue, it would get really warm very quickly. So, I turned it off for the 3 days we were there. It was totally fine then, never even got cold with it off. We were right across from the elevator, no noise issues, and we hardly ever heard another guest. Bring a noise machine to block out city noises. You don’t need a restaurant at the hotel, you have the whole city right out your door. We got bagels every morning at Gramercy Bagel, yum! There is a CVS, Dunkin, Starbucks, little bodega, cafes, restaurants all within a short walk. They do have coffee in the lobby in the morning. We would not hesitate to stay here again, all though I’m sure the prices will go up once the renovations are complete.…
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Dermot W wrote a review Dec 2022
DO NOT STAY HERE!!! This hotel is under construction and it fails to tell you that when booking on the Bonvoy app or website. There is no restaurant, bar or air con. The hotel is like a sauna and they could do nothing to reduce the heat. Charging the rate they do for a 1 star building site is day light robbery. DO NOT STAY HERE!!!
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Candice Shaw, Guest Services / Front Office at W New York - Union Square
Responded Dec 4, 2022
Hello Dermotw979, Thank you for your past stay with us and for taking the time to provide us with your feedback. I am sorry hear that you were not informed of our ongoing renovation and how it affected you during your stay. Being transparent is of paramount to us, hence we have disclosed information of our renovations on all of our media sites and our Marriott Bonvoy app. I do hope that you will visit us in the future when our renovations are completed.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
$659 a night PLUS a destination fee of $25 (not sure what in the world that is for) for a hotel that has NO restaurant, NO bar, practically NO lobby, and has not been renovated since it opened more than 20 years ago. First floor includes a sign saying "coming soon" for new restaurant and bar but not until Spring of 2023. So no room service. NO plans in store for remodeling the rooms. The Residence Inns I have been too are far superior quality. The bathroom has mold growing in the cracks, the air conditioner is constantly on full blast with NO impact to the temperature of the room - constantly runs hot, even with the air outside at mid-60s. The only thing this hotel has going for it is location. The property managers of this W should be embarrassed. You can stay at the Marriott Chatwal, which is a beautiful updated superior hotel for less money. See how many times I wrote NO? No, No, No - do not stay here. Better value and experience at any other hotel…
Read more
Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: No restaurant, no bar, no lobby, no room service.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Zach Donahue, Guest Services / Front Office at W New York - Union Square
Responded Oct 17, 2022
Hello, Thank you for your feedback and I am so sorry that you did not enjoy your experience with us. I completely understand how the lack of food and beverage amenities would lead to a disappointing stay. We are currently in the beginning stages of a total hotel renovation which is why we currently do not have any food and beverage available. Our rooms will also be renovated as well. I am sorry that you faced issues with your A/C in the room. If you wanted to provide me with an email I would be happy to have a follow conversation one on one to further discuss your stay. Once again I am very sorry for the poor experience you had with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 3 nights. The room was quiet and comfortable. But I don’t think it’s been updated since they opened in the early 2000’s. Currently, the restaurant and bar are closed for renovation and it will be 18 months until they reopen. Other than the barrister the staff was not friendly - most of the time they were talking to each other or staring at their phones.
Read more
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Zach Donahue, Guest Services / Front Office at W New York - Union Square
Responded Oct 10, 2022
Hello 77Cahill, I am sorry that you had a less than excellent experience while staying with us. We try our hardest to provide each guest with a Wonderful experience and apologize that we failed to do so during your stay. Thank you for the kind words in regards to our Barista. If you would like to provide me with your email or contact information I would be happy to further this conversation offline. Thank you once again for your feedback and I am sorry you did not enjoy your stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay at the W Union Square. The room was confortable but a bit small. The wifi was working well. The bed was great and beautiful bathroom Staff was very friendly and helpfull. I haven't had the chance to try the restaurant or bar. Tons of option around the hotel, it's New York!
Read more
Date of stay: October 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$364 - $599 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w new york - union square hotel new york city, w new york city, w hotel union square, w hotels union square, w union square
LOCATION
United StatesNew YorkNew York CityGramercy-Flatiron / Union Square / Manhattan
NUMBER OF ROOMS
270
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingW NEW YORK - UNION SQUARE - Updated 2023 Prices & Hotel Reviews (New York City)
Frequently Asked Questions about W New York - Union Square
Which popular attractions are close to W New York - Union Square?
Nearby attractions include The Strand Bookstore (0.3 miles), Union Square Green Market (0.09 miles), and Theodore Roosevelt Birthplace National Historic Site (0.1 miles).
What are some of the property amenities at W New York - Union Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at W New York - Union Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W New York - Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W New York - Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to W New York - Union Square?
Conveniently located restaurants include Boucherie Union Square, Breads Bakery, and Craft.
Are there opportunities to exercise at W New York - Union Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at W New York - Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W New York - Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W New York - Union Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W New York - Union Square?
The staff speaks multiple languages, including English and Spanish.