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201 Park Avenue South, New York City, NY 10003
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Traveler (306)
360
Panoramas (3)
Room & Suite (244)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W New York - Union Square
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#261 of 512 hotels in New York City
Location
4.8
Cleanliness
4.4
Service
4.2
Value
3.7
GreenLeaders Bronze level
Ringed by the essential: shopping, music, and art; W New York - Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has New York City at its fingertips. Please note, at our NYC Union Square hotel, a $25 USD daily Destination Fee is added to your stay per night that includes a $25 In-room dining or Munchie bar credit, $20 daily dry cleaning credit, enhanced internet, international calls, and choice of local activity. If work or social events bring you to NYC, our hotel's bright function space will infuse your gathering with the city's vitality. Daytime or nighttime, for work or for play, you'll find it all waiting here for you here at W New York - Union Square.
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Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
390Restaurantswithin 0.3 miles
97Attractionswithin 0.3 miles
1688Reviews12Q+A100Room tips
Traveler rating
  • 802
  • 507
  • 226
  • 92
  • 61
Time of year
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Victoria D wrote a review Jul 2022
1 contribution
Our beautiful room had every amenity one can imagine. A cool and serene respite in a hot and busy city. The location on Union Square is ideal. The one factor that set this visit apart from all other to NYC was W hotel manager Emily Donaldson. She made our trip great with carefully thought out NYC recommendations from ch I will save and share with friends and making us feel truly welcomed before we even arrived. Emily - you made our visit perfect in every way.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Make sure to try the free Lavazza Coffee and fresh chocolate brioche muffins for breakfast on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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stepknees wrote a review Jul 2022
Bellevue, Washington337 contributions14 helpful votes
We stayed here for two nights on an NYC visit that mostly focused on downtown, but we also spent a bit of time at the Met and in Central Park, and this location makes subway travel in both directions so easy. Room was clean and comfy for 4. Staff was very friendly and parking was reasonably priced for NYC. Fitness room is in the basement & is windowless, but does have a Peloton bike.
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Date of stay: July 2022
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Jean M wrote a review Jun 2022
Milan, Michigan32 contributions13 helpful votes
Our son recommended Union Square because of its excellent subway access and local resources like the farmer's market across the way. The W is perfect. Overall we were well pleased with our stay. The staff are pleasant, including the fellows serving as elevator operators of the one working elevator. (This turned out never to be a problem.) The room was clean and comfortable, with good bathroom amenities, and as a myopic, I especially appreciated the accessible and well lit makeup mirror. The room did not have a coffeemaker, presumably to save space, but you can ask for one. It turns out there was a better option, the coffee bar in the lobby. While it's true you have to throw on some clothes to go downstairs for it, the coffee is excellent (better than Keurig pods) and free. It may only be available in the morning though. We would stay there again.
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Date of stay: February 2022
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EinDC65 wrote a review Jun 2022
Washington DC, District of Columbia199 contributions57 helpful votes
Staff was very kind but didnt outweigh the lack of cleanliness in the room. Something yucky on the phone. Mold in the shower. Sink didnt drain. They over sprayed air freshner to cover up odors. Was only there one night.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cindy D wrote a review Apr 2022
San Francisco, California9 contributions5 helpful votes
We wanted to visit our graduate student at NYU, and the W was the PERFECT place! The location is outstanding. It's a 3-minute walk to a subway station with connections to everywhere and a 10-minute walk to NYU. It's surrounded by every kind of restaurant, market, and retail store. The room itself was incredible. We got a Wonderful room with a beautiful view of Union Square. It was very spacious for NYC with a huge closet and plenty of room to move around. It was extremely clean and well-appointed and we enjoyed having the couch. The bed was supportive and comfortable with nice sheets. We had soft towels and bathrobes. We had a mini-fridge and the option to ask for a coffee maker. We enjoyed the free morning coffee bar and croissants. The staff was very nice and helpful. We thought everything was just perfect and we will definitely stay there when we go back.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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snowzoneNY wrote a review Apr 2022
NY9 contributions5 helpful votes
This hotel is in a perfect location - across the street from Union Square where there is a subway station. There are so many fabulous restaurants within a short walk of the hotel. The room was a decent size and the bed was super comfortable. The best part of our stay, however, was the incredibly friendly and helpful staff. Everyone from the doorman to the front desk staff to the housekeepers were so warm and gave great advice about restaurants, etc. I highly recommend it!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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travelbug_lo wrote a review Mar 2022
New York148 contributions29 helpful votes
The staff here was truly superb- friendly, helpful, A+. The destination fee was a real load of nonsense though, especially with no functioning bar or restaurant. I was told I could apply my credit to dry cleaning (who is dry cleaning clothes on a 2 night stay?), a tourist activity (I was there for business, and already lived in NYC for ten years) or the mini bar. So, I had to raid the mini bar for $50 worth of snacks to get my money’s worth. These stupid fees need to go. Just charge the rate you want to charge.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Joey Moore wrote a review Jan 2022
Royal Tunbridge Wells, United Kingdom13 contributions5 helpful votes
Really helpful and friendly staff. The lack of restaurant on site for breakfast dinner was annoying but I understood it is currently undergoing refurbishment. The reason I'm leaving 1 out of 5 is entirely for the Destination Fee charge. The given reason for the charge in all the replies to the comments is completely disingenuous. It's clearly so that the headline charge for the room shows up cheaper on 3rd party travel sites. I feel for the Marriot service desk staff that are asked to defend the charge, on what must be a daily basis when it's so blatant. Yes the charge is shown on the website, yes the charge is buried in the small print on travel sites and yes, it's communicated at the time of checking in but it still feels like a scam to your customers. Buy pushing down your property rating average (and I'm hoping others will too by giving a minimum rating) it will increase your costs to promote the hotel on 3rd party sites, reduce your conversions from those that are considering the property and ultimately not have the desired effect of increasing your bottom line. We just want transparency. Thanks
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Date of stay: January 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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TRAVEL_LMA wrote a review Jan 2022
Milan, Italy32 contributions20 helpful votes
I have been going to W hotels for years. They always deliver. This time, I must say the look and feel was not what I have come to know of W hotels, but that is due to COVID and not to the hotel. Also, I made a mistake, I booked the hotel for one day before I was due to arrive with my wife. In other words we were a now show for our first night. While they originally charged me for that no show, their manager completely understood I made a mistake and they fully refunded me. Honestly they did not have to, but they did. I will come back.
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Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jacob R wrote a review Dec 2021
3 contributions2 helpful votes
The location is great, right in the heart of everything you want to be around in New York City. The place was very clean and they made sure I had everything I wanted and needed for my stay. Recommend 10/10
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Date of stay: November 2021
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$362 - $565 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w new york - union square hotel new york city, w new york city, w hotel union square, w hotels union square, w union square
LOCATION
United StatesNew YorkNew York CityGramercy-Flatiron / Union Square / Manhattan
NUMBER OF ROOMS
270
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Frequently Asked Questions about W New York - Union Square
Which popular attractions are close to W New York - Union Square?
Nearby attractions include The Strand Bookstore (0.3 miles), Union Square Green Market (0.09 miles), and Theodore Roosevelt Birthplace National Historic Site (0.1 miles).
What are some of the property amenities at W New York - Union Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at W New York - Union Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W New York - Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W New York - Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to W New York - Union Square?
Conveniently located restaurants include Boucherie Union Square, Breads Bakery, and Craft.
Are there opportunities to exercise at W New York - Union Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at W New York - Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W New York - Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W New York - Union Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W New York - Union Square?
The staff speaks multiple languages, including English and Spanish.