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W New York - Union Square

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W New York - Union Square
W New York - Union Square
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1,372 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
Barrington, Rhode Island
Reviewed yesterday NEW

Though a reasonably regular visitor to the W I really never have to request assistance. This visit I did and Stella, Natalie and Heidy stepped right in to help. This team's truly genuine desire to help and their unflagging moral support over 2 days (while I recreated a computer crash deletion of a month in the making project) kept me...

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Thank PixieWife
Hurley, New York
Reviewed 3 days ago NEW

Stayed here for a wedding and once I got over the sticker shock ( the special wedding price is twice what I usually pay for a hotel), I enjoyed this hotel a lot. The staff is very friendly and accommodating. The room was very spacious with a huge bathroom and shower. The bed was extremely comfortable and there was room...

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Helpful?
Thank James C
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello James C, We love celebrations at W Union Square, and we were thrilled to be part of the recent wedding event. We are grateful for your review and overjoyed that you felt the warmth of our welcome during your time with us. Our ample rooms provide a haven to relax and recharge in, away from the pulse and energy...

Pullman
Reviewed 5 days ago NEWvia mobile

Stayed here on first weekend visit to NYC. Certainly a busy hotel, and a welcome lobby. Room left something to be desired being dated, but still included the same style and atmosphere one would associate in general with this chain. Not as great as I had previously assumed it would be from some minor research, especially with other W hotels...

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Helpful?
Thank Cinebriate
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Cinebriate, Warm greetings from W Union Square, we were honored to be your chosen home-away-from-home during your first trip to the Big Apple! We appreciate you taking the time to provide your feedback and we are delighted that you felt our W welcome and trust you were comfortable in your room during your stay. We regret the snafu with...

Reviewed 6 days ago NEWvia mobile

After reading some recent reviews on trip advisor, I was a little anxious about our stay here. The staff is been extraordinary. Very accommodating and the hotel is lovely. A special shout out to Sebastian for the free ginger rail! Wink wink

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Helpful?
Thank Aleen B
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Aleen B, Warm greetings from your new friends in NYC! We are thrilled that you chose to stay with us, and we are thankful for your kind review. Sebastian is certainly a gem among many within our Talent, he was elated when he learned he made you feel so welcome. Your appreciation of our hospitality delights us, as it...

Reviewed 1 week ago via mobile

I usually stayed at hotel near Central Park. However, I decided to stay at this hotel. Cause I wanted to stay in another/New hotel. Once I arrived at W New York Union Square, I confirmed my decision was correct. Hotel staffs were very professional and didn't take much time to complete check in. Room was okay size and was able...

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Thank Susumu B
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Susumu B, We are always thrilled to welcome those adventurous travelers who have decided to try something new and we are delighted that your willingness to try a hotel you had not yet discovered resulted in an experience you won’t forget. It was a pleasure to welcome you to Union Square and we thank you for sharing your wonderful...

Melville, New York
Reviewed 1 week ago

My wife and I spent a Saturday night at the W to celebrate her birthday. As a lifelong New Yorker I can be pretty judgmental about hotels and restaurants since we frequent the city all the time. But the W Union Square didn't fall short on any level. Service was great, we got a room upgrade as a SPG Gold...

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Thank Bobyank7
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Bobyank7, It is always tickles us to be part of a birthday celebration, and we are delighted that we could participate in making your wife’s special day one that will be remembered. We are elated that our W Talent wowed you with their welcome and that you were perfectly relaxed in the ample comforts of your room. We are...

Miami, Florida
Reviewed 1 week ago

When I go to NYC, I prefer to stay at the W in Union Square. The rooms there are bigger than a lo of the W's and the staff is terrific, always making suggestions and willing to help. I also love the location.

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Helpful?
Thank elittman
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello elittman, We are always excited to see familiar faces walking through our front doors and we thank you for joining us again. As you mentioned in your feedback, we have an awesome location right on the square, which provides our guests with local flair, contrasted by the vibrant energy that exudes from the greater city of Manhattan. We appreciate...

Reviewed 1 week ago via mobile

Met family from Colorado the w make our visit the most memorable one we were treated like royalty best weekend we didn't want to leave the hotel lobby is a great place to hang out with family food excellant

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1Thank Drazinsky
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Drazinsky, Greetings from W Union Square! Nothing warms us more than families coming together and it was our pleasure to host you and yours during your recent weekend celebration. Our Talent was thrilled that you felt the warmth of our welcome and we are elated that we could help make your reunion such a success. We thank you once...

Vancouver, Canada
Reviewed 1 week ago

My husband and I arrived at the hotel around 8 a.m. after taking a red eye flight. Although our room wasn't ready at that early hour, the staff at the desk suggested returning around 11-12, and we were able to stow our luggage with them while we headed out to forage for brunch. Our room was ready at 11:30, the...

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Thank _bhsiang
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello _bhsiang, Greetings from NYC! It was our pleasure to welcome you and yours during your recent stay and we thank you for taking the time to share your feedback. We are thrilled that we were able to provide you with an early check-in, we know the trials of long travel make the yearning for a comfortable space to relax...

tokyo
Reviewed 2 weeks ago

I stayed in this hotel just once. It is an older property refurbished. Enjoyed the location and local ambience. Service was good, our room fine. If you like Union Square this is a good choice. I was upgraded at this hotel.

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1Thank warren D
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello warren D, Greetings from NYC! It was our pleasure to host you during your recent visit and we are grateful for you sharing your feedback on your experience. We are thrilled that we charmed you with our style and that you felt the warmth of our welcome. As you mention, our location is enviable, providing a wonderful intersection of...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Ave S, New York City, NY 10003-1634
Location: United States > New York > New York City
Price Range: $250 - $807 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Orbitz, Cancelon, Expedia, Hotels.com, Travelocity, Odigeo, Priceline and Jetsetter so you can book your W New York - Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#53 Green Hotel in New York City
#107 Romantic Hotel in New York City
#112 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from W New York - Union Square staff and other travelers.
5 questions
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Cincinnati Ohio
over a year ago
6 months ago
6 months ago
Baltimore, Maryland
Philadelphia, Pennsylvania, United States
over a year ago

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing south are quiet and have fabulous night vistas!”
 of 5 bubbles PixieWife, yesterday | Read review
“Anything ending in a 7 or 8 puts you in quiet hallway away from elevators”
 of 5 bubbles 404JamesC404, 3 days ago | Read review
“18th floor facing downtown”
 of 5 bubbles FLEXXX, 3 weeks ago | Read review
“Top floor rooms are awesome! But all are great to be honest!”
 of 5 bubbles 202rahulm, 3 weeks ago | Read review
“Ask to be overlooking Union Square”
 of 5 bubbles atraveljunky, Nov 2, 2016 | Read review
5 of 5
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