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The Benjamin

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2,357 Reviews from our TripAdvisor Community

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Showing 2,227: English reviews
Linwood, New Jersey
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 16, 2013

My husband and I stay at The Benjamin whenever we can get a week-end getaway to NYC. We wouldn't consider staying anywhere else as it's so great in so many ways. The staff are consistently courteous and professional, our room is tastefully decorated, clean and cozy - the location is great - it's in a quieter neighborhood, yet walking distance... More 

Helpful?
Thank pdsmith68
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear pdsmith68, I am delighted to hear that you enjoyed your “weekend away” at The Benjamin. I am also pleased that you enjoy the gracious hospitality of our associates and the comforts of our rooms. We look forward to having you back at The Benjamin during your next “weekend away” in New York. All the best, Joe Gaeta, General Manager More 

barbados
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 16, 2013

Stayed 12 nights at this hotel to attend US open.Good hotel for access to Metro line 7 to Willets Point/Flushing Meadow from Grand Central Station.8 blocks down Lexington Avenue.(easy walk) We stayed in a one bedroom king suite with partial kitchen (large fridge but only microwave in kitchen) The bathroom was small (we were in room 1708)and shampoo etc was... More 

Helpful?
Thank cindy6543
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear cindy6543, Thank you for your recent visit to The Benjamin. I am pleased that our hotel provided a great spot for you to stay while attending The US Open. It is great that you were able to walk to many of the destinations of New York around the hotel. We look forward to having you with us again for... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 16, 2013

While the value and location of the hotel was very good, the service was lacking at times. Multiple times a door man was not present which I would have not paid as much attention to had it not been for the prostitutes sitting in the lobby one night that approached my friend and I in the elevator. After declining their... More 

Helpful?
1 Thank eric b
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear eric b, Thank you for sharing your feedback with us. We take the safety and security of our guests very seriously and I apologize that you did not experience that while with us. I would like to personally discuss the entire situation with you. Please reach out to me directly at 212-715-2523. Sincerely, Joe Gaeta, General Manager More 

Dublin, Ireland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 14, 2013

Just returned from 5 nights in NYC and stayed at The Benjamin for the first time. The hotel is great - an oasis in the city! We stayed in a deluxe studio with 2 queen beds and a useful kitchenette. Very comfortable beds and the choice of 12 different pillows is a nice touch! Our room safe failed a couple... More 

Helpful?
Thank maryfeens
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear maryfeens, Thank you for your recent visit to The Benjamin. I am delighted to hear that you enjoyed your spacious room, pillow menu and kitchenette. Thank you for your praise about Ronnie and John. I have passed along your kind words to them. I am also pleased to hear that you enjoyed The National for breakfast and dinner. I... More 

Athens, Greece
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 14, 2013

We have chosen this hotel,after 25 visits in New York,because of the reviews written in Tripadvisor,for celebrating our special 30th wedding anniversary.Unfortunately by arrival we discovered that nothing of the things we had asked for, could come true.We have booked one bedroom suite with upgrade to a terrace suite,as we wanted space and opening door.They assured us that this will... More 

Helpful?
1 Thank GEORGIOS G
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear GEORGIOS G, Thank you for taking the time to share your feedback with us. I sincerely apologize for your experience and I am personally reaching out to you to discuss the issues with you. I look forward to speaking with you. Sincerely, Joe Gaeta General Manager More 

Perth, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 12, 2013

West Australians visiting New York for the first time, our stay was from June 24th till July 4th 2013. We booked a deluxe studio, king bed. Well appointed room and bathroom, excellent location, we had interior room with reduced street noise. Favourite staff? The housekeeping staff, so friendly and efficient. We would highly recommend this hotel.

Helpful?
Thank CluPerth
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear CluPerth, Thank you for your summer stay at The Benjamin. I am pleased that we were able to make your New York visit a memorable one. Our deluxe studios do offer great space in the city and our housekeeping team does a great job in keeping our room product clean and comfortable. I look forward to having you with... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed September 12, 2013

I have never before written a review on the internet. I felt my experience warranted my time. Firstly, I have not yet, recently, stayed at the Benjamin. I will be staying there within the next two weeks. When I was younger, I was fortunate enough, on numerous occasions, to have stayed at The Benjamin, The Plaza, The Palace, and The... More 

Helpful?
Thank humanity2013
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear humanity2013, Thank you for your recent review. I have passed along your kind words about Hartman to him and we are looking forward to your visit. I know that my Director of Front Office Operations sent you a message through Trip Advisor and is looking forward to speaking with you. All the best, Joe Gaeta General Manager More 

Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 10, 2013

the Benjamin Hotel receives an excellent rating after our six night stay 8/29 to 9/5/13. Well-appointed rooms, friendly doormen [especially Jonathan], excellent concierge staff [especially the knowledgeable Gina!], efficient housekeeping staff, excellent location. The restaurants recommended on the website were good. Our a/c broke in our original room and this problem was expediently rectified by the Front Desk Manager. Great... More 

Helpful?
Thank 56JLH13
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear 56JLH13, Thank you for your recent visit to The Benjamin and sharing your feedback with us. I am glad to hear that you enjoyed your accommodations, housekeeping staff and our location. I have passed along your kind words about Jonathan and Gina. I apologize that your air conditioning did not work in your room and I am pleased to... More 

Sunnyvale, California
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 5, 2013 via mobile

On business in New York my company booked this hotel for me and requested an early check in as I had overnight flights,a meeting and was exhausted. I arrived at the Hotel at 3pm and walked to the front desk to check in. I announced my arrival and was told by a terse woman that someone else would help me.the... More 

Helpful?
Thank Jonmonca
jgaeta, General Manager at The Benjamin, responded to this review

Dear Jonmonca, Thank you for taking the time to share your feedback about your recent visit to The Benjamin. I apologize that we were not able to meet your expectations while you were with us. I value the information you gave me and have addressed these issues. It is not acceptable. I would like to personally speak with you about... More 

Mandeville, Louisiana, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

We celebrated my 60th birthday in New York in July. This isn't our first trip to the Big Apple but it is our first stay at The Benjamin. What an unexpected find! Believe me, from now on, we will be staying at The Benjamin. From the room with a balcony (and great view) to fast room service to the excellent... More 

Helpful?
Thank Kathi K
jgaeta, General Manager at The Benjamin, responded to this review

Dear Kathi K, Thank you for taking the time to send us your feedback. I do appreciate it. I am so glad you had a nice birthday celebration at the Benjamin. Please let me know if I could ever help with a reservation in the future. Sincerely, Joe General Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located in the heart of Midtown, The Benjamin offers 209 newly re-designed terrace suites, one-bedroom suites and guest rooms by Rottet Studio featuring kitchenettes and signature Benjamin Beds. Housed within the hotel is The National Bar & Dining Rooms with a menu of modern bistro dishes by Iron Chef Geoffrey Zakarian. Known best for its world-renowned Sleep Program Rest & Renew, The Benjamin features a Pillow Menu and bedtime snacks. Families enjoy Winks' Kidzzz Club with pint-sized amenities for kids to use during their stay. A private guest lounge on the second floor offers two business stations and lounge seating. The Benjamin affords quick access to Fifth Avenue's high-end boutiques, Rockefeller Center, MoMA and Central Park. ... more   less 

Additional Information about The Benjamin

Address: 125 East 50th Street, at Lexington Avenue, New York City, NY 10022-9501
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $236 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Benjamin 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
The Benjamin Hotel New York City
Benjamin New York City
Benjamin Hotel New York City
Hotel Style:
#22 Green Hotel in New York City
#54 Romantic Hotel in New York City
#56 Luxury Hotel in New York City
#65 Family Hotel in New York City
#73 Business Hotel in New York City
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