The Benjamin Royal Sonesta New York
125 East 50th Street, New York City, NY 10022
Lowest prices for your stay
$349
Free cancellation until 03/31/23
No prepayment needed
$349
Free cancellation until 03/31/23
No prepayment needed
$349
$242
Free cancellation until 03/30/23
Hotels.com$349
Travelocity$349
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About
#159 of 529 hotels in New York City
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.2
GreenLeaders Silver level
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
24-hour security
Paid wifi
Complimentary tea
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Safe
Telephone
Wardrobe / closet
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenware
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
350Restaurantswithin 0.3 miles
62Attractionswithin 0.3 miles
Contact
125 East 50th Street, New York City, NY 10022
Getting there
51st StNew York City Subway1 min
Lexington Ave / 53rd StNew York City Subway4 min
Rental CarsSee rental cars from $39/day
3486Reviews52Q+A100Room tips
Reviews
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Location, Location, Location. Hotel was in the middle of everything. Staff was nice, helpful, and proactive. Room was excellent. Bed was great. Room was clean. Fitness center was nice. Shower was a little low. Walking distance to 5th Ave. Couldnt of been happer with the hotel.
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Date of stay: March 2023Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Interactivemarketing@denihan.com, General Manager at The Benjamin Royal Sonesta New York
Responded 3 days ago
Thanks for the great review, JimWilliamsMichigan8! Its wonderful you enjoyed your stay at The Benjamin Royal Sonesta New York so much! We strive for excellence so were thrilled you appreciated not only our prime location and friendly staff, but also our clean rooms, great fitness center and comfortable beds! Your praise lets us know were doing our job! We cant wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel staff ( front desk and bellmen) were very attentive and tried to help where they could. This made me first trip here more at ease. Rooms are clean and comfortable making it feel like a friendly place you want to come back too
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Interactivemarketing@denihan.com, General Manager at The Benjamin Royal Sonesta New York
Responded 4 days ago
Thank you for the excellent review, Jennifer! Its lovely you had such a pleasant experience at The Benjamin Royal Sonesta New York! We strive to offer top-notch service and comfort for all of our guests. Were happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know were succeeding! We look forward to hosting you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel! Jaime helped us catch our train by hailing a cab. I will be coming back for sure. The staff was extremely helpful and let us store our bags even though we were going out for the rest of the day.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Interactivemarketing@denihan.com, General Manager at The Benjamin Royal Sonesta New York
Responded 5 days ago
Thank you for the excellent review, Charles! Were thrilled your time at The Benjamin Royal Sonesta New York was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Its not surprising that Jaime took such wonderful care of you and made you feel so valued. She is an important member of our team! We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Benjamin is a delightful boutique sized hotel located conveniently near Grand Central Station. Rooms are meticulous and tastefully decorated. The hotel is currently being updated and, as a result, on site coffee shop is closed. Unfortunately, the added 25% of additional taxes and fees above the rack price is excessive. The small "resort fee" the hotel adds on is absurd because there's no resort amenities! Front desk is pleasant but there is no concierge on site to help in booking local reservations.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Only problem was that the HVAC system was very noisy and woke us up!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Interactivemarketing@denihan.com, General Manager at The Benjamin Royal Sonesta New York
Responded 5 days ago
Thank you for the great review, whoopsy2! Were happy you had a pleasant experience with us! Its lovely you enjoyed our ideal location and beautiful decor so much. Thats what we like to see! We endeavor to offer a top-notch experience for our guests so well be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The very best thing about The Benjamin Is all of it!!! The people, the staff TOOK EXCELLENT CARE of us! I truly mean this. My adult son and I traveled from the West Coast and believe me I know good service when I experience it (or not). Anya is the Concierge and I considered her my friend away from home; All housekeeping but especially Grace and Rose are effective, efficient and work VERY hard . The front desk staff all and especially Merril and Jason always pleasant helpful no matter the time day or night! Then we have the Bellmen and security gentlemen. The names I remember but all are so very helpful and talkative when I wanted Lee is of the Security gentleman and Angelo I remember who is one of the Bellman. I stayed for a week and REALLY did not want to leave. Aaah... I am definitely staying there again in the Fall. Yes also of course the beds and fold out sofa and linen all superb and just a beautiful space. Go! Stay! I guarantee you will enjoy! Only issue: the radiator in our room got noisy for some reason but immediately was attended to by engineering with one phone call. go! Yohanah, stayed end of Feb first week of March 2023…
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Interactivemarketing@denihan.com, General Manager at The Benjamin Royal Sonesta New York
Responded 1 week ago
Thanks for the wonderful review, yohanahl! Its excellent you had such a fantastic experience at The Benjamin Royal Sonesta New York! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know were doing our job. Grace, Rose, Merril, Jason, Lee and Angelo are valued members of our team so its no surprise they took such great care of you. Thats what we like to see! We look forward to sharing another splendid experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I recently stayed for an extended period of time at The Benjamin for work and to see family. The concierge, Anya, was particularly responsive and helpful in making sure that we had what we needed to make our stay comfortable in the suite and gave us lists of excellent restaurants and shops in the neighborhood. All of that allowed us to focus and make The Benjamin our home for an entire month. Anya was lovely to work with.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Interactivemarketing@denihan.com, General Manager at The Benjamin Royal Sonesta New York
Responded 1 week ago
Thanks for the wonderful review, 655maryleeg! Its excellent you had such a fantastic experience at The Benjamin Royal Sonesta New York! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know were doing our job. Anya is a valued member of our team so its no surprise she took such great care of you. Thats what we like to see! We look forward to sharing another splendid experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just stayed (2 rooms) at this hotel. I had stayed here more than once- before the pandemic and before Sonesta acquired it. This is the first time I have stayed here since Sonesta bought it — and the first time I ever stayed in a”Sonesta” facility. For reference, I and my wife travel every month both domestically and internationally, and have stayed in all kinds of hotels, usually those more highly rated than this one, but on occasion (especially when I’m traveling without my wife, as was the case on this trip) at lower rated facilities. When I booked our two rooms ( me and 1 for my granddaughter and her mom) I made the mistake of assuming it would be similar to prior times i had stayed here (just before the pandemic I had booked 6 rooms, but then had to cancel because of Covid). BIG MISTAKE. THE RESERVATIONS I made for this trip told me the “total charge” —. But it FAILED TO CLEARLY specify that the stated “total” did not include something called a “facility” charge — an additional$42/day/room which amounted to an additional 20% or $210 +taxes per room. To compound the NONDISCLOSURE OF KEY INFORMATION, when we arrived at the hotel we discovered it was undergoing major renovation and that the restaurant it used to have(which we had used for breakfast in the past) , was closed. And we also discovered NO ROOM SERVICE. when I asked at the front desk whether the fact that there was no restaurant or room service of food was disclosed and was told it was “on the website”. I checked and found if you filled down several layers on the site and found FAQs and located a question of whether there was a restaurant there was, indeed, an answer :”Temporarily Closed”. What a sham. Finally, when I asked for a waiver of the “Facility Fee” and was refused one, I asked how they justified such a fee when they have no restaurant and no food service. I was told it was for the gym and for access to a small cabinet of “food items” for sale in the front lobby!! Based on the foregoing. and the answers I got from front desk, I will never return here or go to any other Sonesta facility and I advise others to be VERY CAREFUL before booking a stay. Michael…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from InteractiveMarketing, General Manager at The Benjamin Royal Sonesta New York
Responded 3 weeks ago
Thank you for taking the time to share your feedback, michaelhk2016. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our accommodations didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love The Benjamin hotel and have stayed here many times. Right now they are under renovation in the food service - so no room service- BUT - the rate is the best deal in NYC. There are many food options so close by, and our room had a kitchenette - as I believe most rooms do.
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Date of stay: February 2023
Value
Rooms
Service
Room Tip: Some of our previous stays we have been upgraded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from InteractiveMarketing, General Manager at The Benjamin Royal Sonesta New York
Responded 4 weeks ago
Thanks for the outstanding rating, pamhT5955ZZ, and for your continued patronage! We're delighted your time at The Benjamin Royal Sonesta New York was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were greeted with a personalized note and luxury chocolate box upon arrival. The room was spacious with luxury appointments everywhere. Staff epitomized hospitality!! Thank you for a memorable 15th anniversary celebration! Location was in the mix of amazing top notch restaurants and bars with Rockefeller center a short walk away. After a long day of exploring, it was a delightful treat to come back to room with a heated bathroom floor, and a kitchen space to mix our own cocktails before enjoying a restful night sleep on a bed with premium linens and plush pillows! The in room robes were the best. Thank you to the entire Benjamin Sonesta staff!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from InteractiveMarketing, General Manager at The Benjamin Royal Sonesta New York
Responded 4 weeks ago
Thanks for the great review, erinfD6002LP! It's wonderful you enjoyed your stay at The Benjamin Royal Sonesta New York so much! We strive for excellence so we're thrilled you appreciated not only our amazing amenities and friendly staff, but also our prime location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are some good news. Convenient location and a larger than expected room with smart layout that includes a kitchenette. Great pet policy. On the negative side the lack of room service, no mini fridge in the room or bar in the hotel would not qualify it as 4 stars. The unpleasant surprise came though when discovering the MANY taxes and fees added to the initially quoted price. Also, somehow confused the news come exclusively from the left leaning CNN or MSNBC. As an immigrant who left a Communist country years ago I am uncomfortable getting the news from one side only, but this is just me, traumatized by propaganda.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from InteractiveMarketing, General Manager at The Benjamin Royal Sonesta New York
Responded Feb 15, 2023
We appreciate the feedback, 619mirelag. We're happy you had a pleasant stay with us despite our billing policy and amenities not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$293 - $492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the benjamin hotel new york city, benjamin new york city, benjamin hotel new york city
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
209
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Frequently Asked Questions about The Benjamin Royal Sonesta New York
Which popular attractions are close to The Benjamin Royal Sonesta New York?
Nearby attractions include St. Patrick's Cathedral (0.3 miles), Steve Cohen - Chamber Magic (0.2 miles), and Greenacre Pocket Park (0.09 miles).
What are some of the property amenities at The Benjamin Royal Sonesta New York?
Some of the more popular amenities offered include a fitness center, a business center, and dry cleaning.
What food & drink options are available at The Benjamin Royal Sonesta New York?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Benjamin Royal Sonesta New York?
Yes, valet parking is available to guests.
What are some restaurants close to The Benjamin Royal Sonesta New York?
Conveniently located restaurants include Spice Symphony, Little Collins, and Obao Noodles & Bbq.
Are there opportunities to exercise at The Benjamin Royal Sonesta New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Benjamin Royal Sonesta New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Benjamin Royal Sonesta New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Benjamin Royal Sonesta New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Benjamin Royal Sonesta New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (2.6 miles).
Does The Benjamin Royal Sonesta New York have any great views?
Yes, guests often enjoy the city view available here.