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The Benjamin

2,829 reviews
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Traveler (452)
Room & Suite (425)
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Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“pillow menu”(222 reviews)
“one bedroom suite”(130 reviews)
Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
Offers from The Benjamin
Special Offer: Suite Deals
Hotel deals
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Reviews (2,829)Write a Review
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Show reviews that mention
All reviewspillow menunational restaurantone bedroom suitenew yorksmall kitchenettemini kitchenlexington avenuemidtown locationthe sofa bedcentral parkeast sidewaldorf astoriarockefeller centerwonderful hotelboutique hotelan upgradeby nyc standards
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1 - 5 of 2,660 reviews
Reviewed yesterday via mobile

Visited for Sunday Brunch. Seated in a corner booth for a private relaxed birthday Brunch. Everyone in my party raved about their selections. Servers made us feel like we were the only party in the restaurant. A memorable celebration!

Thank mawall2009
Hotel's Favorite
Reviewed March 15, 2017

This was a great choice for our recent stay in New York City. We had an amazingly comfortable room, but what was most amazing was the "pillow menu". Wow, what a choice of comfort! I also want to commend this hotel on their great staff,...More

2  Thank JEFF_K_1963
Response from DFryar, Front Office Manager at The BenjaminResponded March 22, 2017

Thank you for taking the time to share your experience from your visit to The Benjamin. I am glad you were able to enjoy comfort of our spacious room, hotel location and our staff was able to provide you with quality and genuine service. Thank...More

Reviewed yesterday

This was a beautiful hotel 15 years ago. It’s now dated and dirty. No updating. There are so many beautiful properties to choose from. The National is worth the trip with great food. Skip the accommodations.

Review collected in partnership with this hotel
Thank Dona D
Reviewed 2 days ago

We have stayed at the Benjamin a few times, it is one of our favourite hotels in NYC, great location, beautiful building, lovely comfortable rooms and we have always had a great stay but sadly not this time. We checked in on Weds 14/2 for...More

2  Thank wommy
Response from InteractiveMarketing, General Manager at The BenjaminResponded yesterday

We are very concerned by your feedback and hope to speak in greater detail as soon as possible. The Benjamin is a non-smoking hotel and you should've not been disturbed by other hotel guests. On behalf of the hotel team, we sincerely apologize and regret...More

Reviewed 4 days ago

Was going to stay at the Doubletree but stayed at the Benjamin because the reviews were better. I regret that choice. The hotel staff were not friendly, the wifi was extremely spotty (and I was there for work so I needed the wifi), the safe...More

2  Thank ASchaal
Response from Joseph R, Manager at The BenjaminResponded 2 days ago

Dear ASchaal. Thank you for sharing your experience on Trip Advisor. I am disappointed to read your review as this is not a typical experience for our guests and certainly not inline with our standards for cleanliness and service. I have sent you a private...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$217 - $563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in New York City
#44 Family Hotel in New York City
#53 Romantic Hotel in New York City
#72 Business Hotel in New York City
#82 Luxury Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$217 - $563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in New York City
#44 Family Hotel in New York City
#53 Romantic Hotel in New York City
#72 Business Hotel in New York City
#82 Luxury Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (452)
Room & Suite (425)
Dining (54)
Amenities (56)
Business Center & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
_louisewebb62
February 11, 2018|
AnswerShow all 3 answers
Response from Claire O | Reviewed this property |
It’s what they call a resort fee
0
Votes
suzie1329
January 3, 2018|
Answer
Response from InteractiveMarketing | Property representative |
Hi Suzie, The hotel is located next to 53rd street/Lexington entrances for the E and M trains. The entrance for the 6 Train is in the same block as the hotel. Grand Central Terminal North Entrance is two street away from... More
0
Votes
Angelina C
January 1, 2018|
AnswerShow all 9 answers
Response from Simi C | Reviewed this property |
Hi I don’t remember about the robes but my guess is they probably have them.. they allow you to order various types of pillows so I imagine robes as well as the ironing supplies are provided. (Typical in US upscale hotels)
1
Vote
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Room Tips
"Get a room in an upper floor. The food exhaust smell will ruin your stay."
Read review
"They are all good ...I choose to stay in a one bedroom suite"
Read review
"I had a premier king room. It had lots of light from 2 large windows and a convenient kitchenette."
Read review
"They have a small kitchen that helps parents to prepare the meals for baby’s and store baby’s stuff. The crib..."
Read review
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