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Traveler (412)
Room & Suite (197)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#69 of 517 hotels in New York City
Location
4.6
Cleanliness
4.0
Service
3.8
Value
3.5
Travelers' Choice
Discover New York City from the midtown Manhattan at the Dylan Hotel NYC. Located just one block from Grand Central Station, our hotel boasts comfortable accommodations, on-site meeting space, on-site restaurant and free WIFI.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available
1484Reviews37Q+A100Room tips
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Most Recent
Wilfried wrote a review Nov 27
Cologne, Germany1 contribution
Third time staying in the Dylan. Always a great place to be. Nice rooms properly prepared. Helpful receptionist team. Bathroom ist as needed. Easy accessible shower. Quiet in the morning. Great location ,close to most hot spots. Watch out restaurants near by.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 2 days ago
Departure59522413724, Thank you for returning to see us again!!! We know our guests have lots and lots of choices when visiting NYC and we always want to be your FIRST CHOICE!!! Top Notch service, best location and reasonable rates make the Dylan one of the best values in New York City. Hope you had a great time and we look forward to seeing you again. Regards, Matthew Dempsey / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lornel R wrote a review Jul 2022
Lantana, Florida2 contributions
Hotel's Favorite
Great hotel and amazing staff, so clean, the staff so profesional, perfect location, the room so clean the bathroom nice and clean, the front desk staff help since we get there, to recommender where to eat
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded Jul 25, 2022
Dear lorneir, Thank you for your FIVE STAR REVIEW!!! Amazing staff are the cornerstone of the Dylan Hotel. We hope you had a great stay and will come see us again soon. Best, Matthew Dempsey/GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diane B wrote a review Nov 26
A big shout out to Stephen at the Dylan hotel New York City! I just want to say that I needed assistance with finding an electric wheelchair for my husband to go through the city and Stephen was so kind and very responsive to giving me information and was genuinely very helpful. Dylan Hotel answered all my questions and provided me with a mobility room that I will be staying in and accommodating our needs for our family. It’s rare to find customer service like the Dylan Hotel and Stephen made my planning this trip so much easier and less stressful!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 2 days ago
Dear dianebK5069WK, Thank you very much for your kind review! The Dylan Team is dedicated to our guests. We know that true hospitality is an art and we work on ours every day. We have a team that can help with so many details, that travel becomes easy - like you experienced. Thank you for the opportunity to help. We are just a text, email or phone call away! Regards, Matthew Dempsey / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Munoz9706 wrote a review Nov 20
1 contribution
From the door al the way to the dreams. Everything was amazing, very clean, neat, the personel was very nice and respectfull. Bed and pillows are amazing! Thank you for the coffee too!! I WILL BE BACK
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Dont think twice. This is amazing!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 1 week ago
Dear Munoz9706, Thank you for your FIVE STAR REVIEW!!! It was a pleasure taking care of you during your stay. I hope you will return soon. Let me help you with your return reservation to make sure you get best room and best rate. Happy Holidays! Matthew Dempsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gia M wrote a review Nov 20
10 contributions4 helpful votes
I’m surprised to see so many 4 and 5 star reviews as our room was worn(side tables were scuffed, bathroom floor and walls were discolored etc.). The whole space needs a refresher. The staff was friendly and the location was convenient but I would say it is an average hotel at best. Benjamin’s restaurant next door is a nice touch and a great spot to grab a drink but if you want something with any bells and whistles, this is not it.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 1 week ago
Gia M, Thank you for very much for staying with us. The Dylan Hotel has the best staff and an incredible location. I'm sorry you were unhappy with your room. I would be happy to help you with future reservations to make sure you all is perfect for you. The whole Dylan Team is here to help in any way possible. We hope you had a great time in NYC and will visit again! Regards, Matthew Dempsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa R wrote a review Nov 15
Mullingar, Ireland6 contributions1 helpful vote
We stayed here for 4 nights at the end of October. Rooms were really nice and clean. Bathroom was lovely with a large walk in shower and room was cleaned every day. Great location as its just a 10 minute walk to Times Square. When you come out of the hotel New York Public Library is at the top of the street and Grand Central Station at the bottom. My only downfall is, I found the staff very unhelpful. When we checked into the hotel , we walked in the front door and were making our way over to the desk pushing our luggage and we were greeted with "Credit Card and Passport" from the person on the desk. Not a "hello" "welcome to the hotel" "Can i help you". So very rude. We were giving no helpful information or asked if we wanted a map or directions to anywhere. They were so unfriendly. Really my only downfall of this hotel.
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 1 week ago
Lisa R, Thank you for your review and staying with us. Hello and Welcome are exactly what you should get when you enter the Dylan Hotel. We always welcome our guests so very sorry it did not happen this time. We know that Credit Card and Passport are not the way to greet our guests. Please forgive us, your experience is not to the high level of service we normally provide. I hope the rest of your stay was nice and you got to see our attentive staff in action. We love helping our guests and hope you had a great time in NYC. Regards, Matthew Dempsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nelly H wrote a review Nov 13
2 contributions
In the centre of all the highlights of New York Mid Manhattan, you don't need more than this hotel. We stayed for 6 days, had good sleeps and a clean room and bathroom, all basic but enough for us. Within a day the first whatsapp to be welcomed, and easily to contact with the staff. Our daughter, who stays in Tarrytown but visited us, got her own key for our room without asking. Gently/ friendly/relaxed place nearby Grand Central Station and Bryant park. Just great.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 2 weeks ago
Dear 767nellyh, Thank you for staying with us! Your FIVE STAR review is much appreciated. The Dylan Team is truly dedicated to our guest. The Art of Hospitality is alive and well with our team. Whenever you come to the city, please let me help you with reservations. Regards, Matthew Dempsey / GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jo R wrote a review Nov 10
United Kingdom148 contributions77 helpful votes
+1
We arrived Sunday 6th November to a lovely warm welcome by Stephen who showed my mum about 4 rooms in the hotel until she was happy 😃 Johnathan was also helpful and on hand to assist and they both helped us with our luggage and anything else we needed . Our room was spacious and light with a comfy king bed room 1602 and a jacuzzi bath which was really welcoming after a long day walking the streets of New York We had breakfast in benjamins which was lovely granola and fruit and the poached eggs were fab would recommend All in all the hotel is in a great location near grand central station and the new summit one Bryant park and the library and 5 th avenue I would definitely recommend this hotel to my clients thanks for looking after us we really enjoyed our stay
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Annie Moore’s up the road really nice food and atmosphere Benjamins also good Room 1602 has a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 2 weeks ago
Dear JoR218, Thank you for a FIVE STAR REVIEW!!! The Dylan Team is here to help our guests get set up for a nice stay. So many great things to do while visiting and the Front Desk team can help you enjoy all of them. The Benjamin Restaurant is the best in the city and breakfast perfect way to start the day. I hope you will return. When you do, please let me help you with your reservations. Regards, Matthew Dempsey / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rick B wrote a review Nov 9
Greens Farms, Connecticut15 contributions3 helpful votes
Hotel Dylan was very good. I had a clean room, the staff was super helpful and friendly and it is a great location. I only booked the room last minute and was thrilled to find a room available as the first hotel that I checked on had no availability.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 2 weeks ago
Dear rickbl1971SN, Thank you for your last minute booking and FIVE STAR REVIEW!!! If I can help with reservations in the future, you can email me directly. The Dylan Team would love to see you again! Regards, Matthew Dempsey / GM We
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Billy B wrote a review Nov 8
Dublin, Ireland71 contributions27 helpful votes
Great hotel in a super location just a few minutes walk from Grand Central. Rooms are very comfortable: a nice touch was the nespresso coffee machine and refrigerator. Relatively spacious by New York standards. Staff are super welcoming.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Dempsey, General Manager at Dylan Hotel NYC
Responded 2 weeks ago
Dear 821billyb, Thank you for your FIVE STAR REVIEW!!! We have the best guests and enjoy helping in any way possible. Nespresso machines are great ways to get the day started and also the bottled waters to take with you. We hope you had a great time in New York City and will visit us again. Regards, Matthew Dempsey / General Manaager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$183 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dylan hotel new york city, dylan new york city
FORMERLY KNOWN AS
Eurostars Dylan Hotel
LOCATION
United StatesNew YorkNew York CityMurray Hill / Manhattan
NUMBER OF ROOMS
107
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DYLAN HOTEL NYC - Updated 2022 Prices & Reviews (New York City)

Frequently Asked Questions about Dylan Hotel NYC
Which popular attractions are close to Dylan Hotel NYC?
Nearby attractions include Grand Central Terminal (0.1 miles), New York Public Library (0.2 miles), and The Escape Game NYC (0.03 miles).
What are some of the property amenities at Dylan Hotel NYC?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Dylan Hotel NYC?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dylan Hotel NYC?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Dylan Hotel NYC?
Conveniently located restaurants include Royal 35 Steakhouse, Megan’s Bar & Kitchen, and Momosan Ramen & Sake.
Are there opportunities to exercise at Dylan Hotel NYC?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Dylan Hotel NYC?
Yes, dry cleaning and laundry service are offered to guests.
Does Dylan Hotel NYC offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Dylan Hotel NYC?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Dylan Hotel NYC?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.3 miles), World Trade Center Memorial Foundation (3.3 miles), and Hamilton Park (2.4 miles).
Is Dylan Hotel NYC accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.