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The Kimpton Muse Hotel

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The Kimpton Muse Hotel
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2,976 Reviews from our TripAdvisor Community

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Showing 2,716: English reviews
Bradenton, Florida
Reviewed yesterday NEW

Excellent Stay. Can't say one bad word about this hotel. As you've read, it is a "boutique" hotel with larger rooms than i anticipated. Perfectly located between 5th Avenue and Broadway/ Times Square. As for the hotel being one block from Times Square, it's exceptionally quiet!! This hotel is centrally located and I would stay here again, in a New...

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Helpful?
Thank luckytoe2
Reviewed 2 days ago NEWvia mobile

Great hotel! The rooms were nice spacious (2sinks in bathroom) comfortable and incredibly quiet. Fun bar excellent location. Concierges Dan and Daniel were amazing. They went over and above to make dinner rez and activities recommendations. We LOVED them! Overall wonderful experience

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Thank Tori K
Oxford, Mississippi
Reviewed 3 days ago NEWvia mobile

I just stayed there last weekend for a girls trip. We all knew we were staying in a nice boutique hotel, but we didn't know how exceptional the service and staff were going to be! Daniel and Dan went over and beyond to make our stay the best it could have been. Not only did they book reservations for us...

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Helpful?
Thank CarolyneOtt
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Hello Ott Girls! I am overjoyed to hear about the great experience you had while staying at The Muse Hotel! I am so excited to see "The Dans" soon so I can give them the great news about how they positively impacted your stay! We can not wait to have you back next time you're in New York City!

Reviewed 4 days ago NEWvia mobile

Muse is located right off time square- but as everyone else has said it's really quiet. Lobby is small but had plenty of seating. Check in was smooth and easy. The room was wonderful- we got a corner with tons of light from the windows. The bathroom was superb- very enjoyable shower! The bed was comfy too. Little to no...

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Helpful?
Thank Rachel O
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

I am so happy to hear you had such a great stay at The Muse Hotel! It warms my heart that you like the newly completed renovations, especially our upgraded bathrooms. We greatly look forward to your next stay with us!

Coppell, TX
Reviewed 5 days ago NEWvia mobile

This was second stay at The Muse and we loved it more than the first. The rooms had been renovated and nicely appointed. The staff was exceptional...friendly, helpful and professional. Our "go to" guy was Daniel. He welcomed us like old friends. It was a memorable stay in New York and the perfect accommodations at The Muse! We'll return!

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Helpful?
Thank MissBonie
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you for the great review MissBonie! I can not wait to relay that great message to Daniel! We greatly look forward to having you back very soon!

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Very disappointed with our stay. Checked into our room and it was a sauna of 81 degrees, hotel at capacity so we stuck with it as we didn't feel like finding another hotel a night after thanksgiving with 2 kids. The fridge in our room had someone's old half eaten salad and the shower drain smelled like sewage. Not what...

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Helpful?
Thank LW13_13
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

I appreciate you taking the time to review your experience. I would like to extend a sincere apology, as the circumstances that occurred during your stay is unacceptable to us. Rest assure all departments will be spoken to. I am surprised however at the customers service level you experienced. As you will read in all reviews our customer service is...

Tampa, Florida
Reviewed 1 week ago

We were greeted at check in by Espirit, another co-worker whose name I did not catch, and Mr. Binxs!! We cannot say enough about our stay at The Muse. We were there for 4 nights and the Macy's Day parade was at the end of the street. We had a primo spot! The decor is amazing! We cannot say enough...

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Helpful?
Thank saradowning75
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

I am ecstatic to hear that you enjoyed our staff and Mr. Binx! We want to hear everyone's experience but your words warmed my heart! The staff and Mr. Binx can not wait to have to back again very soon so we may spoil you again!

Bolton, CT
Reviewed 1 week ago via mobile

My wife and I stayed at this hotel for one night on Black Friday. The location was excellent for the Times Square craziness. The room was nicely appointed and large. The price was good: $255 plus tax, fees, etc. Our concern with the stay is that there was a problem with the HVAC in our room (room 309). At midnight...

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3Thank Joshua H
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you Joshua H for taking the time to review our hotel. I would like to extend a sincere apology for the inconvenience you experienced while staying with us. To have an issue that created an environment that made it difficult to sleep is unacceptable to us. I truly hope you stay with us in the future and give us...

CT
Reviewed 1 week ago

I would highly recommend The Muse. The place is beautiful, everything looks brand new, including the rooms, they were literally impeccable and had a fun, funky decor. The bathroom was huge, especially for NYC standards and again, spotless/brand new. They even host a wine hour nightly from 5-6 and had coffee available in the lobby, 2 things I rarely ever...

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Helpful?
1Thank CT1129
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you for the five star review! I am so delighted to hear the you love our new renovations we completed in our guest rooms! I also am so happy that you enjoy the complimentary wine hour and our complimentary coffee and tea! We greatly look forward to seeing you next time your in town!

Copenhagen, Denmark
Reviewed 1 week ago

Cool, calm and collected. Big spacious room with nice decor, cozy bar and restaurant. Close to everything with nice service and a good vibe. The Muse is a charming big city hotel with coolness and all you need downtown NY

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Thank MaischO
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you for sharing your experience here at The Muse Hotel! I am so happy to hear that you like the vibe our property exudes! We hope to see you back very soon!

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 

Additional Information about The Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $214 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Kimpton Muse Hotel 4.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York
Hotel Style:
#11 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#37 Luxury Hotel in New York City
#63 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Kimpton Muse Hotel staff and other travelers.
36 questions
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Bellevue, Washington
7 months ago
Birmingham
4 months ago

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Questions? Get answers from The Kimpton Muse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for rooms at the back if you are trying to avoid road noise. Our room was super quiet!”
 of 5 bubbles faussett1, 2 weeks ago | Read review
“Higher is quieter, we stayed on 17th floor & it was very quiet.”
 of 5 bubbles A8847LBkarenk, Nov 1, 2016 | Read review
“Higher up to avoid noise. Not sure if there are any rooms not over the street, but this is near TIme Square, gotta live with it!”
  • Wardrobe complete with hotel robe, and yoga mat (not shown). And graffiti.
  • (The panda is mine, well, my daughters)
 of 5 bubbles CotesDeMourex, Nov 1, 2016 | Read review
“The room with the balcony was great for a longer stay, extra space, also nice to sit out and enjoy the sounds of New York.”
 of 5 bubbles 282agnesb, Oct 5, 2016 | Read review
“Higher floors have a lot of clanking noise from the elevator/machine room!”
 of 5 bubbles 907lizlarson, Oct 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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