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Kimpton Muse Hotel

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Traveler (867)
Room & Suite (551)
Dining (57)
Overview
  • Excellent65%
  • Very good25%
  • Average6%
  • Poor3%
  • Terrible1%
Travelers talk about
“times square”(923 reviews)
“wine hour”(145 reviews)
“wine reception”(93 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
All hotel details
Additional information
Offers from Kimpton Muse Hotel
Special Offer: Book and Save up to 17%
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Offers from Kimpton Muse Hotel
Special Offer: Book and Save up to 17%
Hotel deals
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Rooms
Sep 4Sep 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,431)
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3,131 results
Traveler rating
2,064
740
187
99
41
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LanguageEnglish
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2,064
740
187
99
41
Show reviews that mention
All reviewstimes squarewine hourwine receptionnew yorkcomplimentary winethe theater districthalf blockfront desk staffmini bareach eveningperfect locationgreat boutiquecupcakesstreet noisebroadway showby nyc standardshotel restaurant
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1 - 5 of 3,131 reviews
Reviewed 2 days ago via mobile

We love the Kimptons- boutique hotels with nice design, motifs and staff. This hotel has all of the above but the nighttime noise and noisy air conditioner left me sleepless. We were on a low floor so higher would be better. Restaurant was nice for...More

Thank Triangletravel
Response from Steven W, Manager at Kimpton Muse HotelResponded yesterday

Thank you for taking the time to review your experience. I am so pleased to hear that you enjoyed our staff and nicely designed hotel! We hope to welcome you back again!

Reviewed 5 days ago via mobile

We "won" this stay as part of a silent auction. The hotel is conveniently located if you are here for a show or want to visit Central Park. It was odd in that our room had no coffee maker. They were supposed to have coffee...More

Thank Catherine L
Response from Steven W, Manager at Kimpton Muse HotelResponded yesterday

Thank you Catherine for the great rating of The Muse Hotel! I am happy to hear that you enjoyed our very centralized location and our Complimentary Wine Hour! For all of your great future stays with I wanted to mention that we always have Coffee...More

Reviewed 2 weeks ago

Recently stayed at the Muse for 4 nights. Couldn't believe how LOUD the air conditioning unit was. The fan noise was very loud... and when the unit was cooling it the noise sounded like there was a small plane right in the room. Extremely difficult...More

2  Thank Sue L
Response from Steven W, Manager at Kimpton Muse HotelResponded 1 week ago

Thank you Sue for taking the time to review your experience. I am sorry to hear that the HVAC system in your room was not quiet and impaired your great stay. I am happy to hear that you enjoyed our clean and well furnished property....More

Reviewed 2 weeks ago

We were staying in NYC in celebration of my birthday. We have stayed at multiple IHG properties in New York City including Intercontinental Time Square and Barclays. However after a spectacular stay at the Kimpton in LA we decided to give the NYC Kimpton a...More

1  Thank Roses826
Response from Steven W, Manager at Kimpton Muse HotelResponded 1 week ago

Thank you for taking the time to write about your stay. I am pleased to hear that you chose to stay with us during your Birthday celebration! I am so happy to hear that you enjoyed our friendly, helpful and courteous our staff are! I...More

Reviewed 2 weeks ago

I stayed at the Muse during a recent business trip to NY. Such a great boutique hotel option, right in the heart of Manhattan (near Times Square). Very friendly staff, nice rooms, and great amenities (the daily wine happy hour was unexpected). Reasonably priced as...More

Thank WandrTheWrld
Response from Steven W, Manager at Kimpton Muse HotelResponded 1 week ago

Thank you for taking the time to give The Muse Hotel a perfect 5 star rating! I am so pleased to hear that you enjoyed our reasonable prices as well as out very friendly staff! We hope to welcome you back again soon!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$238 - $593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Boutique Hotel in New York City
#34 Business Hotel in New York City
#58 Charming Hotel in New York City
#75 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$238 - $593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Boutique Hotel in New York City
#34 Business Hotel in New York City
#58 Charming Hotel in New York City
#75 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (867)
Room & Suite (551)
Dining (57)
Pool & Beach (1)
Business Center & Event Rooms (6)
Amenities (5)
Family and Play Areas (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Alihemp
August 10, 2018|
AnswerShow all 4 answers
Response from Bob T | Reviewed this property |
I just checked the bill from my last stay. Taxes were about 15.625% on top of the cost of the room. I didn't make a deposit because I secured the room with a credit card. I think the cancellation policy differs depending... More
1
Vote
Scott G
January 31, 2018|
AnswerShow all 14 answers
Response from princesslollipop | Reviewed this property |
I have to be honest I found the rooms to be pretty sound proof. Nothing is quiet in NYC so be prepared for lots of noise. I have stayed in other hotels in area- and found it was a nice rest.
0
Votes
Jackie P
October 24, 2017|
AnswerShow all 3 answers
Response from Bosn4 | Reviewed this property |
Not sure. Maybe the Irish bar around the corner.
0
Votes
Room Tips
"Check out the heat/cooling unit in the room before unpacking. We were told the hotel was full and we were..."
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"one with no window ac unit"
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"High floor - extra charge but worth paying"
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"Higher floor"
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