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Hotel 48LEX New York

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Traveler (561)
Room & Suite (320)
Videos (1)

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About

#198 of 498 hotels in New York City
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.2
GreenLeaders Silver level
Conveniently situated in Manhattan's Midtown East neighborhood, Hotel 48LEX offers a sophisticated guesthouse experience in the atmosphere of a residentially-styled, upscale boutique hotel. We take inspiration from the privilege of being your host, whether it's for a week or just the day, and pride ourselves on providing a refined, yet relaxed, stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Microwave
Minibar
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
2,201Reviews50Q+A100Room tips
Traveler rating
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Ady wrote a review Mar 2024
Arlington, Virginia382 contributions169 helpful votes
This is the type of hotel that gives all hotels in nyc a bad rep. Outrageous “resort” fees (you get access to a windowless basement gym & a wine happy hour for $50/day), valet parking is insane ($75/night, no in and out privileges, took TWO HOURS to get our car back at checkout), exceptionally small rooms, and staff that was polite but embarrassingly unhelpful. The only positive is the location. Go to the big chain hotel across the street. What a mess.
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Date of stay: March 2024Trip type: Traveled with friends
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded 4 weeks ago
Dear optoutside2829, We sincerely apologize for any inconvenience you experienced during your stay. Please know that we take your comments seriously and will address them internally to ensure a better experience for future guests. We are glad to read you appreciated our location. Thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back and provide a more positive impression in the future. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mallory P wrote a review Sep 2023
Hanover, Maryland9 contributions2 helpful votes
Hotel's Favorite
We are quite picky about featherless pillows, and king size bed and they were very accomodating. Stayed in room 1402, the shower was great, the bed was great, nice view. 4pm wine hour was nice with toasted almonds and olives. Breakfast lady was very kind. Had tea, hot chocolate, cheese scone warmed up, and overnight oats. Very enjoyable stay. Will come back again
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: More parking spots on the east side of lexington.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Sep 20, 2023
Dear Malloryp597, We are happy you had such an excellent experience at Hotel 48LEX. Thank you for sharing your comments with future guests. We are glad you loved our room, amenities, and breakfast. Our goal is to provide comfortable accommodations and outstanding service to every guest, and we thank you for letting us know we exceeded your expectations. We hope your travels bring you back to New York soon for another visit with us. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jonni M wrote a review Mar 2024
Deming, New Mexico20 contributions6 helpful votes
What makes a hotel elevate from good to great? Location, beds, pillows... all important in a hotel, no doubt, however everything can be tainted by your experience. I would like to commend Avree and Rachel who were always cheerful and very helpful. They went out of their way to provide good information when requested, listen and respond to a small problem. Most importantly, they seemed genuinely concerned about our experience at the hotel. That makes a great experience.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Mar 8, 2024
Dear JonniM, Please accept our gratitude for taking the time to review your stay at Hotel 48LEX. We strive to give our guests outstanding hospitality, and your compliments encourage us all. We appreciate you letting us know our associates went over and above in handling your requests. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony C wrote a review Mar 2024
2 contributions
I celebrated my birthday with a big Virgo of friends, and we had an incredible experience staying here. The staff provided excellent customer service, and they made us feel like royalty. The check-in, location, and size of my suite was perfect!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Mar 5, 2024
Dear BirthdayGuy42, Please accept our gratitude for taking the time to review your stay at Hotel 48LEX. We love it when people include us in their special celebrations; therefore, we are glad we could help make your birthday enjoyable. We are thrilled that our location, spacious rooms, and services, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a well-done job. It was a true pleasure to have you as our guest, and we hope to see you again soon! Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Renee L wrote a review Feb 2024
1 contribution
The staff was helpful, informative and kind. The location is fantastic! And the bed was super comfy. I had dinner in the restuarant Cognac. The bread was so good. My wine selection was prefect with my meal. I choose the Organic Scottish Salmon. It was all amazing!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Feb 11, 2024
Dear R8721PGreneel, We are thrilled that your time with us was amazing. Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. We're delighted you enjoyed your dining experience at our restaurant, Cognac. Your kind words inspire us to continue providing exceptional culinary experiences for all our guests. Thank you for sharing this; we look forward to hosting you again at Hotel 48LEX. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cseanmc wrote a review Feb 2024
Dallas, Texas499 contributions299 helpful votes
Stayed here for a business trip. This hotel was a great value at under $200 per night. Both the room and bathroom were very large for NY standards, especially given the price. I used the gym and it was just ok. One room had weights and the other had cardio machines. It was a little depressing down there as it was on its own floor and didnt have any windows. I would definitely stay here again for the price of the room.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Feb 6, 2024
Dear cseanmc, Thank you for choosing Hotel 48LEX. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a wonderful stay and found us of great value. We appreciate you mentioning our spacious room and bathroom; however, we regret not meeting your expectations with the gym. We appreciate you bringing these to our attention, as we always want to know how we can enhance our guests' satisfaction. It is always a pleasure to hear that our guest is excited to return, and we look forward to providing you with another exceptional stay! Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara B wrote a review Jan 2024
1 contribution1 helpful vote
I stayed at this hotel over the summer and re-booked it for my last week's business trip. A HUGE draw for me was the breakfast delivery they had when I first stayed with the hotel. In a busy overcrowded market, this made the hotel stand out from other others in Manhattan. I was surprised when I went back 6 months later and this was gone. They let me know I could go to the downstairs restaurant and order with my $25 comped voucher. However, who has time for a sit-down breakfast when you are there for work? Also, when I looked at the menu, some breakfast options are $25 - so if you are traveling with someone else - it's not really comped since it covers 1 person, not 2. I didn't even bother with the coffee station in the room. If it's more complicated than a Kurieg I don't have the mental bandwidth for it when I am waking up early for a long day of meetings (and functioning in a different time zone.) Ok, I realize this is a me thing - but I just truly valued them delivering coffee and food to my room the last time. It helped prepare me for the day and left a good impression. I ended up buying some cold brews at the Duane Reade down the block so I could have coffee in the morning when I was getting ready. I realize this is a picky point -- but it made this hotel stand out. It went from a standout hotel to just a hotel. Also, when I arrived the shampoo and conditioner weren't filled which gave me a bit of ick. I will say -- the staff was on point when I flagged this and they were on top of my request for an additional laundry bag. The room was good and feels fairly updated. It's just a bummer they removed the comp'd AM feature (especially since I think this hotel has a lot of business travelers.)
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Jan 29, 2024
Dear sarabA1664LL, It is nice to see your travels brought you back to see us again and you had a pleasant stay. Although our goal is to provide the best customer service possible, we regret we missed meeting some of your expectations. We have shared your feedback with the respective team, as everything we do is aimed at providing all our guests with an excellent experience. Considering our convenient location and your past experience, we hope you will stay with us again. It was a pleasure to host your visit, and we look forward to welcoming you again soon. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cynthia H wrote a review Jan 2024
Dallas, United States3 contributions1 helpful vote
Best all-around business hotel in Midtown Manhattan. Rooms are quiet, spacious and modern, service is excellent. Food & beverage service available through Cognac on the ground floor until 10 pm, and breakfast is included (optional).
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Jan 22, 2024
Dear cynthiah901, Thank you for being our guest at Hotel 48LEX. We are happy to read how much you liked our hotel, including our spacious rooms. We're delighted that you enjoyed your dining experience at our hotel. Your kind words inspire us to continue providing exceptional culinary experiences for all our guests. It was a true pleasure to have you as our guest, and we hope to see you again soon. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DanielGonzalez1611 wrote a review Jan 2024
1 contribution
The hotel exceeded all our expectations, both in the location, the treatment of the staff, the comfort, there is a lounge 24/7 with free coffee, tea, water where you can stay and enjoy. It helped us a lot in particular since we arrived in the early morning and the young woman very kindly let us be in the lounge to rest and especially my daughter. The rooms are very comfortable, the cleaning staff cleans every day, in short, an extraordinary experience. I would definitely stay again when I return to New York.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Jan 12, 2024
DanielGonzalez1611, We are happy you had an excellent experience at Hotel 48LEX. Thank you for sharing your comments with future guests. Our convenient location in the heart of downtown is a guest favorite, and we are happy you enjoyed the comfortable room, 24/7 tea coffee servings, and lobby area. We appreciate you acknowledging the efforts of our housekeeping and front desk associates. Our goal is to provide comfortable accommodations and outstanding service to every guest, and we thank you for letting us know we exceeded your expectations. We love knowing you will return and look forward to welcoming you back soon for another visit with us. Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hpatrickw2024 wrote a review Jan 2024
1 contribution
Excellent Hotel - Well Located. Clean. Efficient. Very comfortable high floor King room. Easy on line reservation. Reasonable price for value received. hotel and room decor very modern and up dated. High floor excellent views.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hotel 48LEX New York
Responded Jan 3, 2024
Dear hpatrickw2024, Thank you for choosing Hotel 48LEX! We're thrilled to hear you had an excellent experience and enjoyed the well-located, clean, and efficient atmosphere. It's delightful that you found the high floor King room comfortable with modern decor. We appreciate your positive feedback and look forward to welcoming you back for another outstanding stay in the heart of the city! Best Regards, Abel Cartagena, Jr. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$253 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt 48 lex hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown East / Manhattan
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL 48LEX NEW YORK $158 ($̶2̶7̶3̶) - Updated 2024 Prices & Reviews - New York City

Frequently Asked Questions about Hotel 48LEX New York
Which popular attractions are close to Hotel 48LEX New York?
Nearby attractions include St. Patrick's Cathedral (0.3 miles), Grand Central Terminal (0.3 miles), and Steve Cohen - Chamber Magic (0.2 miles).
What are some of the property amenities at Hotel 48LEX New York?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel 48LEX New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel 48LEX New York?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel 48LEX New York?
Yes, parking is available to guests.
What are some restaurants close to Hotel 48LEX New York?
Conveniently located restaurants include Spice Symphony, Obao Noodles & Bbq, and Hatsuhana Sushi Restaurant.
Are there opportunities to exercise at Hotel 48LEX New York?
Yes, guests have access to a fitness center during their stay.
Does Hotel 48LEX New York have airport transportation?
Yes, Hotel 48LEX New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel 48LEX New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel 48LEX New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel 48LEX New York?
The staff speaks multiple languages, including English and Spanish.