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Hotel 48LEX New York

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517 Lexington Avenue, New York City, NY 10017-1204
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (534)
Room & Suite (290)
Dining (44)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 522 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Hotel 48LEX New York is a striking and innovative, luxury boutique hotel, providing a fresh take on modern hospitality, focused on intimate and exclusive experiences for the chic and savvy traveler. Located on Lexington Ave and 48th St, with 116 salons and suites our hotel promises extraordinary four diamond service, a wide array of amenities while you stay in our spacious bedrooms or suites with all showcasing our floor to ceiling windows. Visit our inviting 2nd floor living room with lounge seating, a fireplace that overlooks the vibrancy of Lexington Ave and enjoy daily our signature complimentary light continental breakfast in the morning, cappuccino, water, fruit or cookies during the afternoon or a glass of wine with cheese which is served every evening. We also provide a 24-hour fitness center, our full service restaurant Lexington Brass, in room dining, 24-hour business center, and meeting space. Our convenient midtown location puts guests within walking distance of Grand Central Station, Chrysler Building, Radio City Music Hall, Empire State Building, Rockefeller Center, Central Park, and Fifth Avenue, home to the finest New York shopping. Perfect for corporate travelers seeking extended-stay accommodations book one of our corner one bedroom suites and enjoy a separate living room with generous space to spread out, a kitchenette and influx of natural light with floor to ceiling windows.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Microwave
Minibar
Flatscreen TV
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
2097Reviews47Q+A100Room tips
Traveler rating
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Popular mentions
Jessica L wrote a review Jul 2021
Washington DC, District of Columbia7 contributions
Spent a long weekend here and staying in this run down hotel was the worst part of the trip. I know that many hotels have adjusted due to COVID, but they falsely advertised this hotel. I also cannot figure out what they charged a $40/a day amenity fee for since there weren't any. The advertised robes and stocked mini fridge were not in the room, only a couple $9 water bottles. The lounge and restaurant were closed, so as breakfast they offered a to go cart with cereal and such and the worst coffee. The "floor to ceiling" window was a very narrow thing that shed little light into the room. The toilet was extremely noisy and there was no housekeeping over the three nights we stayed there. Thankfully, we spent little time in the room. I cannot recommend.
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Date of stay: July 2021
Cleanliness
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nschl wrote a review Jul 2021
Chicago, Illinois1 contribution1 helpful vote
The place is in disrepair. The first room we got had a broken door and the air conditioning was extremely noisy. We switched to a different room and the fridge was broken. The rooms are dirty and beaten up, and look nothing like the pictures. We were informed that our room will only be cleaned once every 3 days. The restaurant and lounge were closed and breakfast was served from a small cart in the lobby. The front desk (more like a table in front of the elevators) was often unattended and no one was there to greet or help you. We moved out early and switched to a different hotel.
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Date of stay: July 2021Trip type: Traveled on business
1 Helpful vote
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Music M wrote a review Jun 2021
London, United Kingdom37 contributions34 helpful votes
Worst hotel experience I’ve had in many decades of travelling. But wonderful to be travelling again. 1st words of praise to Keith (front desk) and Dejeuner (general hotel worker) who were excellent in terms of attitude, they wanted to be helpful. Experience was sub-std - I don’t know who to blame the hotel, the government (for incentivising people not to work) or C19 an excuse for mediocrity? Keith and Dejeuner appeared to be the only employees in the hotel - non-servicing of the rooms and a despicable level of cleanliness from the dirty sheets to dusty furniture (see photos). But hey they gave us individually plastic-wrapped paper cups! When we arrived we were allocated a room that had just been occupied and not cleaned it literally looked like someone had just had a wonderful tussle in the bedroom but look a the bright side we got an upgrade as a consequence of the dirty room. So difficult to know I can’t possibly blame the staff because they r hard-working people in a large hotel and effectively running everything. On our first visit to New York in over four years, I was concerned there was a good chance that service @ hotels would be sub-std and I was right. Mega frustrated not to have a room cleaned for more than three days anticipating a clean room on day four and guess what nada – we even had to empty our own rubbish and deal with a blocked toilet… not even plastic bags to put the garbage in no fresh towels a general dirty experience…. Not going back!
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Date of stay: June 2021
Value
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2 Helpful votes
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Matthew V wrote a review Jun 2021
New York City, New York3 contributions1 helpful vote
I recently stayed at 48Lex on June 7, 2021 in room 705. I checked in late around 9:30. When I pulled the sheets back from my bed, there was unmistakably a spot of blood on the fitted sheet. Rather than deal with getting the sheets changed, I slept in my close on top of the covers. I could probably stop there but I won’t. The furniture was incredibly worn. For example, the pleather desk chair was visibly fringing down the side. It looked like a cat went to town. When I took a shower the next day, the recessed light in the shower stall was flashing it’s last signs of life. Worse, there was someone else’s hair on the shower wall, suggesting the stall may not have been thoroughly cleaned...or cleaned. Finally, the day after I check out I get an extra charge for a minibar item. I didn’t take a minibar item but that’s not the first time I’ve been charged by 48Lex for a mini bar item I didn’t take. Last time it was champagne. All good: My credit card company will reimburse me but you don’t need to nickel and dime your guests. It’s truly a pathetic, disingenuous and deceiving billing practice. I live just up the street from the hotel and stay a night here or there when I need to get out of the apartment. There’s plenty of other hotels in the area that are much cleaner, have larger rooms and don’t have questionable billing practices. Affina Gardens for example is a superior alternative at about the same price point. (Couldn’t stay there on the 7th because it was booked.) Then why do I stay 48Lex? I don’t anymore as of June 8th.
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Date of stay: June 2021Trip type: Traveled solo
1 Helpful vote
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MarkM350 wrote a review May 2021
Needham, Massachusetts49 contributions25 helpful votes
I've been staying at this hotel since it first opened as a Hyatt and have stayed many, many times (more than 30x). I really liked the restaurant, the valet service, and the lounge service in the past. I know it's still the pandemic, but I didn't realize how much this place had changed. The restaurant is closed. There is no valet. There is no bellhop. We pulled up to the hotel by car and was told they didn't have a valet service anymore (they used to for almost 10 years). There was also no one to help with bags. Just a single guy sitting at the front desk behind a plexiglass shield. There is no lounge service. I paid a mandatory $40 fee for breakfast and afternoon wine & cheese. We asked about the wine and cheese after we arrived and were told there was no cheese but we could have some wine brought to our room - I guess that would be cool if we wanted to get plastered before dinner without food.The breakfast the following morning was coffee in the lobby (no decaf/no tea) with some 7/11-worthy pastries in plastic wrappers. There was one yogurt when I arrived (just after 9am on a Saturday). I asked if there was another given we are two in the room. Nope. My wife drinks tea and can't eat gluten so breakfast was a bust. The rooms are how I remember them but they don't do turndown service unless you ask them (apparently). Why do I have to ask? Doesn't everyone go to bed in the evening? The shampoos, conditioner and shower gel are large and reusable so not entirely cool in covid times. We checked out and waved bye-bye. I won't be back. It's really just building with rooms. No service.
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Date of stay: May 2021
Rooms
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PRICE RANGE
$178 - $493 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt 48 lex hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown East / Manhattan
NUMBER OF ROOMS
116
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Frequently Asked Questions about Hotel 48LEX New York
Which popular attractions are close to Hotel 48LEX New York?
Nearby attractions include St. Patrick's Cathedral (0.3 miles), Grand Central Terminal (0.3 miles), and Steve Cohen's Chamber Magic (0.2 miles).
What are some of the property amenities at Hotel 48LEX New York?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel 48LEX New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel 48LEX New York?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel 48LEX New York?
Yes, parking is available to guests.
What are some restaurants close to Hotel 48LEX New York?
Conveniently located restaurants include Spice Symphony, Obao Noodles & Bbq, and 99 Cent Fresh Pizza.
Are there opportunities to exercise at Hotel 48LEX New York?
Yes, guests have access to a fitness center during their stay.
Does Hotel 48LEX New York have an airport shuttle?
Yes, Hotel 48LEX New York offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel 48LEX New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel 48LEX New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Hotel 48LEX New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.7 miles), World Trade Center Memorial Foundation (3.7 miles), and Hamilton Park (2.5 miles).