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Hotel Pennsylvania New York

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Hotel Pennsylvania New York
Hotel Pennsylvania New York
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2,296 Reviews from our TripAdvisor Community

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Showing 985: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

The Hotel Pennsylvania is an old hotel located in Midtown, in the heart of New York City. Here is a list of my positive impressions (+) and my negative impressions: + top location + near no a Subway-stop (Penn Station) + room size ok, large bed + room clean + free Wi-Fi + breathtaking view at the Empire State Building... More 

Helpful?
Thank riccardosG1636DU
Province of Buenos Aires, Argentina
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Placed in Midtown, heart of Manhattan you are in the middle of the city, It is a rather old building, but rooms are clean and air conditioned, not too big, but comfortable. It is a little contradictory the information at checkin desk. For instance at checkin I told would pay cash, they requested a valid credit card, fine, it is... More 

Helpful?
Thank elomartinez
Murmansk, Russia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A shabby hotel, at least the shabbiest I have ever stayed at. It used to be good, you can see the traces of the former glamour, but not any longer. A room was spacy, but that was the only advantage of it. The location of the hotel is probably the only advantage of the hotel. Huge lines to check-in and... More 

Helpful?
Thank Roman M
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Roman M, First, let me say how embarrassed I am right now that you had an issue with your room. I will meet with the Housekeeping team to ensure that this issue does not happen again. Secondly thank you for the kind words about our hotel - all of us here truly do strive to exceed all of our... More 

Travelers are raving about these New York City hotels

Manchester, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Booked into this hotel through Booking.com and having seen the pictures thought it would be nice, how wrong it was. The whole place needs a drastic makeover the rooms were dirty, the windows you could barely see through for dirt inside and outside, the skirting boards had dust on them that you could twist and make a piece of string... More 

Helpful?
1 Thank John B
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear John B, Thank you for sparing time and posting your review of The Pennsylvania Hotel. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. Please accept my sincere apologies for these inconveniences, we pride ourselves in giving the best customer service possible. I would like to say that... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

The only saving grace of this hotel is that it's right across from Madison Square Garden. It's totally gross here and not worth the money spent. We encountered mold, blood stains, bugs, hair and dirt in BOTH of the rooms we stayed in. We asked to change rooms because the first one had dead bugs all over the ceiling and... More 

Helpful?
Thank Meg D
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Meg D, Thank you for taking the time to review our property. We are so sorry to hear that you didn't enjoy your stay. Please be assured these issues will be addressed. We appreciate all of your feedback and hope that you will think of us again on your next visit NYC! We are pleased Ann and Minina were... More 

Saint Paul, Minnesota
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Words fail me when I recall this hotel; hysterical laughter happens instead. I tried to find a situation through AirBnB and VRBO for two weeks and could not find one available, so I booked Hotel Pennsylvania because it was centrally located and (relatively) inexpensive for NYC. I should have read the reviews...big mistake on my part. We arrived at Penn... More 

Helpful?
2 Thank sewist2014
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear sewist2014, Thank you for taking the time to provide us with your blog on your most recent stay at the Pennsylvania Hotel. I am disappointed to see that we failed to exceed your expectations. I would like to sincerely apologize for any shortfall in our ability to provide you with the highest levels of service possible. So sorry we... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I went to this hotel with my college for 3 nights back in February, it couldn't have finished quick enough! The lobby in the hotel is very misleading, it is modern and bright. The rooms are a different story. Before even entering our room there was a huge stain outside the door which didn't look very inviting to start off... More 

Helpful?
Thank Jess T
Galway Ireland
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Reading the reviews here would set anyone's hearts cross ways... If you want a safe, well located hotel on a budget (that you want to spend in Macys 2 blocks away) this is the spot. There is a reason the lobby is like grand central station - people worldwide cant get enough of the location. Location - Great. Staff- Good.... More 

Helpful?
3 Thank Galwaygirl31
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Galwaygirl31, We are overjoyed to learn of your wonderful review and recommendation of our Hotel and all the "G's". We aim to please and provide our guests with an enjoyable visit. It is thrilling to read we were able to do that with a memorable stay in our rooms, with our staff team, and our first rate location. We... More 

Fresno, California
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We arrived at noon, a few hours before checkin time. The front desk told us they would hold our bags, but would charge us five dollars for each bag to do so. I find that to be cheap and poor service. To check in our bags, we had to go to the basement where the luggage handler hit on my... More 

Helpful?
Thank Martymad0001
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Martymad0001, We are eagerly working on our well developed plan to bring it back into the light. Our objective is to make The Pennsylvania Hotel a place where people look forward to experiencing the rich history along a back drop of new and improved levels of experience and ambiance. We thank you for your description as thie view is... More 

El Paso, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The worst experience in my life! It was my first time and New York and it was very disappointed stayed in this hotel. It was dirty, the bed and furniture were in bad shape. I didn't find bugs because maybe I was lucky. But there's a lot of nice hotel around this one. you will find a lot of tourist... More 

Helpful?
2 Thank Mel A
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Mel A, Thank you for your feedback! We are diving into a period of time to spruce, enhance, and really providing some loving care. We will continue to get better and your support will truly motivate our efforts to represent in a meaningful and sustainable way. Warm regards, Peter Gallo Director of Front Office More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $132 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Reservation Options:
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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