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Hotel Pennsylvania New York

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Hotel Pennsylvania New York
Hotel Pennsylvania New York
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2,245 Reviews from our TripAdvisor Community

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Showing 973: English reviews
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

PROs: - Excellent location, very close to Times Square, in the heart of Manhattan. - Absolutely not expensive - Nice TVs in the rooms, not cable TV though. CONs: - Don't expect anything special: corridors are dirty, rooms are bad and (very) old style. - It looks like you are in an horror movie (it could be a PRO actually,... More 

Helpful?
Thank Jacopo L
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Like others, I was very worried about booking the hotel after reading other reviews, but booked because of a price deal from the UK. BEWARE - Read the small print because the deal price didn't include a resort tax or a couple of other taxes that suddenly appeared and the price wasn't such a bargain when it hit the credit... More 

Helpful?
2 Thank Wightryde
Adelaide, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I only spent one night (July 3, 2016), at the Pennsylvania Hotel, so I can't claim that this is going to be a definitive review of the hotel. I selected the hotel for its price (I paid $166.71 including taxes), and its location close to Penn Station, where I arrived on an Amtrak train from Niagara Falls. The hotel is... More 

Helpful?
2 Thank Jim0048
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Jim0048, Thank you for such a stellar review of your recent stay at The Pennsylvania Hotel. We pride ourselves on treating our guests as family and are pleased you were able to experience that first hand. We all send our gratitude and thanks as well. We truly hope to have have you join us again real soon and look... More 

Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I really panicked before getting here after reading so many bad reviews on here but it was sooo much cheaper than anywhere else I took the plunge and lowered my expectations to zero. How wrong I was and realised how much people moan about things that aren't important! Your in New York get out there and see it instead of... More 

Helpful?
3 Thank Gemma C
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Gemma C, Thank you for sharing your review on TripAdvisor following your recent stay with us. We are so pleased that your enjoyed the location and all the offering of The Pennsylvania Hotel and you became one of our fan. We are also glad to hear that you found our staff exceptionally friendly and enjoyed the room. We look... More 

Dublin, Ireland
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

rooms are dated and horrible, bathrooms are tiny ( as expected in nyc) staff are great and very helpful. the location is amazing! right beside Madison square garden, macys and 5 mons from times square. prices are ok but the rooms are very dated

Helpful?
Thank Niboo18
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Niboo18, Thank you for taking the time to provide us with your feedback on your most recent stay at The Pennsylvania Hotel. I am disappointed to see that we failed to exceed your expectations. I would like to sincerely apologize for any shortfall in our ability to provide you with the highest levels of service possible. Please contact us... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This was my first and so far unique experience in New York City hence I can't compare this hotel with others. In my opinion the strengths of this hotel are location and price. Unfortunately rooms were really basics and the bathroom run-down. I remember crossing my fingers before taking the shower at evening , I never knew if I had... More 

Helpful?
Thank Essency
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Essency, Your feedback is critical towards our growth and understanding. We have developed plans to address the areas you mentioned in an effort to raise our profile and frankly customer opinion. We value all feedback and look to instill enhancements that speak to our forward momentum and mobility. Warm regards, Peter Gallo Director of Front Office More 

Travelers are raving about these New York City hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Everbody can enter hotel by using elevators to rooms. Nobody is checking we have a room key or not. I dont feel safe. Very old and messy hotel. Very dirty walls, no wall paintings since 1940s I guess Bath tubb color turns to yellow

Helpful?
1 Thank ceren e
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear ceren e, Thank you for your feedback! We are diving into a period of time to spruce, enhance, and really providing some loving care. We will continue to get better and your support will truly motivate our efforts to represent in a meaningful and sustainable way. Warm regards, Peter Gallo Director of Front Office More 

Longford, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Have stayed in this hotel 4 or 5 times. Its very central. Rooms need updating but they're comfortable and clean. You get what you pay for. You have to pay for wifi. its only one block from macys and eight blocks from times square and the port authority. It won't be beaten for price or location.

Helpful?
1 Thank elainesm1984
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear elainesm1984, Thank you for choosing The Pennsylvania Hotel for your New York visit. We are pleased you found our location so fitting and convenient. It seems like you had a fun filled time and we hope to have the pleasure to welcome you back again real soon. Warm regards, Peter Gallo Director of Front Office More 

Guildford, United Kingdom
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The only good thing about this hotel is the location. - Don't be fooled by the nice lobby - We arrived late, about 11pm after a long flight and waited an hour and a quarter to be seen. Only two staff behind desk at reception! Told we should have arrived yesterday! (We would have if we hadn't waited so long... More 

Helpful?
2 Thank fenningrw
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear fenningrw, Thank you for your feedback for your most recent stay at The Pennsylvania Hotel. We are truly sorry for any inconvenience you may have experienced during your stay. I will convey these concerns with our staff and address accordingly. I wish you would have shared this with us while you were here so we could have addressed it... More 

Plymouth, United Kingdom
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Excellent location for the heart of new York right outside of Madison square gardens and ten minutes walk to time square. Staff not very helpful or friendly and breakfast not good at all. Very old hotel would need a lot of work to bring it up to date Reception on check in and check out very slow and a big... More 

Helpful?
Thank chelsea6969
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear chelsea6969, Thank you so much for taking the time to share your experience with us on TripAdvisor. We apologize that our staff was not more accommodating. Please know that I have shared your feedback with our team to ensure improvement in the future. Thank you again for taking the time to share your concerns. Warm regards, Peter Gallo Director... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $138 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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