Millennium Hilton New York One UN Plaza
1 UN Plaza, New York City, NY 10017
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Hotel direct offer!Hilton Honors Discount Offer
About
#381 of 745 hotels in New York City
Location
4.4
Cleanliness
4.2
Service
3.9
Value
3.8
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access: daily $30 food & beverage credit for use in all hotel outlets: Citibike day pass. Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Highchairs available
Conference facilities
Banquet room
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Wake-up service / alarm clock
Flatscreen TV
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English, French, Russian, Spanish and 7 more
Location
1 UN Plaza, New York City, NY 10017
Millennium Hilton New York One UN Plaza
Getting there
Great for walkers
Grade: 100 out of 100
100
LaGuardia Airport
5.3 mi•
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Teterboro Airport
8.4 mi•
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Grand Central
10 min•New York City Subway
Rental Cars
137 Restaurants
within 0.3 miles
1681Reviews196Q+A100Room tips
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This hotel had a ridiculous deal. It was $299 per night. Not bad. But it had a condition in fine print. There was a $200 per night as a resort fee. That made me outraged. The hotel should have said that it is $499 per night. I reported this case to New York State Attorney. Other guests should also report this practice as the condition is predatory.
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded 2 weeks ago
We regret to hear that your experience did not meet your expectations due to the resort fee associated with your stay. Our intent is certainly not to cause any frustration and we aim to communicate our pricing policies transparently. We encourage our valued guests to reach out to our Front Desk team directly to clarify any questions regarding their reservation. We appreciate your feedback and will consider it to enhance the clarity of our information moving forward. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
This hotel is in a nice and quiet location but close to many attractions.. It is walkable to St Patrick’s Cathedral, Empire State Building, Rockefeller Plaza, MoMA, Times Square, Grand central Station and Fifth Ave Shopping…The hotel upgraded us to a beautiful Corner Suite on 35 th floor with great views of the city and the river. Staff was fantastic, room was very clean and services were outstanding… I highly recommend this hotel.. I know I will be back and would stay here again. UN is right around the corner and just a short walk to a great Italian restaurant… we went twice..
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: The Deli Carry’s ice, the elevators can be slow during busy times.. there are a few steps down to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Millennium1UN, Manager at Millennium Hilton New York One UN Plaza
Responded Jun 2, 2022
Thank you for sharing this perfect rating! At Millennium Hilton New York One UN Plaza, we strive to provide exceptional service for each person who walks through our doors. Our central and quiet location along with our cleanliness and wonderful services are just a few of the great things we have to offer! We look forward to sharing the same quality experience with you during your next stay with us. Thom Caska General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk woman was rude when I checked in. She called the night manager who wasn’t wearing a name tag but claimed his name was John Gibson. He simply sneered when I told him about my rude experience and that NYC is full of other hotel options. As a current Gold and frequent Diamond member (doesn’t seem to be worth anything these days), I’ve observed that Hilton gets worse and worse every year. This experience might have been the low point. I’m not even touching on how horribly dated and old the room felt (first time I’ve stayed in a hotel without a single piece of art on the wall, which is fine but more in keeping with a motel than a hotel masquerading as a 4-star). The room was adequately cleaned every day, but still smelled like mold. I won’t stay at this hotel again even though I’m in NY often for work or leisure. …
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded 2 weeks ago
It's regrettable to learn about the difficulties you faced at check-in, and your interaction with our colleagues did not reflect our usual standards of service. We aim to uphold a warm, professional demeanor, and are disappointed if this was not your experience. Additionally, your feedback about the room's atmosphere is important to us. We strive to maintain a fresh and inviting ambiance in all spaces within our premises. As a valued Gold and frequent Diamond member, your comments certainly carry weight and will be addressed appropriately. We regret the loss of your patronage, but are appreciative of the feedback which helps us improve. Lastly, we encourage you to converse with our Front Desk team directly regarding your stay - this would indeed allow us to delve deeper into your visit. We are committed to rebuilding your trust and hope to have the opportunity to connect with you further. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel & service were nice enough. Problem was later getting charged $271.07 for parking when we did not park a car. After numerous phone calls & emails, final word from hotel was "Unfortunately, we are unable to reverse any charges." Really?! I'd definitely discourage anyone from risking a stay at this hotel.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded 3 weeks ago
We sincerely regret any confusion regarding additional charges on your bill. Miscommunications can happen, and it's distressing to learn you've been subject to one about parking charges. Please get in touch with our Front Desk team directly, so they can delve deeper into this matter and discuss it with you. We value your patronage and are committed to ensuring each guest's experience aligns with their expectations. Thank you for bringing this to our attention — we look forward to resolving this issue swiftly. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is very "blah" for a big city hotel, not much of a lobby or amenities, and bar didn't open until 5pm on a Saturday! Front desk staff was rude and not helpful when our room wasn't ready yet at 1:30pm, only saying "guaranteed check in is 4pm" and not offering to call ot text us when the room was ready. Also weren't helpful for a later check out request only providing an extran1 hour for checkout of 12pm.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded 4 weeks ago
KevinsI2093AO, it's regrettable to hear your experience fell short of expectations. Although the guarantee of room readiness is indeed at 4 p.m., we understand that communication in such instances is crucial to ensuring guest satisfaction. We also acknowledge your concerns about our amenities and the bar schedule. We encourage you to use your valuable feedback as an opportunity for improvement. Finally, we hope our team can converse further about your experience. Please reach out to our Front Desk team directly, they're keen to understand and address your concerns. Thank you for sharing your thoughts. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is generally tired - USB charge points in the rooms is often a good indicator if an establishment has been updated (or not in this case). Showers very dated. Gym not very well equipped and when I visited (twice) there were no sanitary wipes available for cleaning equipment for pre or post use. The space is also cramped. Main issue - which ultimately resulted in the Duty Manager telling me that she would not let me stay there again - was about them wanting me to pay $500+ without explaining properly why I should pay. Their initial explanation was that it was a city tax / food voucher. I said that I did not need food vouchers as this is New York and there so many eating options. Specifically when I booked for my family of 4, I declined breakfast packages. When I arrived they said that I need to buy a meal / destination package of $30 per person per night; $500+. I stayed in California last week - no such charge. Hyatt Centric Mountain View; great team I stayed in New York last month - no such charge. Park Terrace Hotel; great place. I tried to sort it out at the front desk 5 times; 3 times I was told that the manager would contact me; they did not. On day 5 I went to the front desk for a 4th time and eventually spoke with the manager who once I had shared all of my booking details agreed that I would not be liable for this charge. On Day 6 I went to check out and was told that I would be liable for the charge and in the ensuing conversation I was told by the duty manager that I would not be welcome back. This could have been so much better if (1) they had explained things more clearly and if (2) the Manager had contacted me on Day 1 when I was told that they would …
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded Nov 1, 2023
We regret any discomfort you may have experienced during your stay. Our goal is to provide a pleasant and satisfying experience for all our guests, and we are genuinely disappointed that we fell short of this during your visit. We aspire to alter your perception of our hotel in the days to come. Best regards, Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a really nice hotel in a good location in New York Cily but, the manager is totally inflexible. We booked for three nights but my wife came down with a bad cold and cough so we opted to leave after one night. The manager totally refused to give us a refund for the two unused nights that I would think they were able to sell again quite easily as the hotel was very busy.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Make sure you have a flexible reservation.
Manager not helpful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded Oct 18, 2023
Sam, we're disappointed to hear about the issues faced during your stay, particularly the dissatisfaction with our cancellation policy. Our goal is to offer flexibility, but there are some guidelines we must follow, which can occasionally lead to situations like this. We appreciate your understanding and invite you to reach out to our Front Desk team so they can learn more about your experience. We aim for our guests to have an enjoyable time and feel at ease, so your feedback is crucial. We have sent a private message in the hopes of connecting and further discussing your experience at our property. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was nice and staff was great. Would not recommend the restaurant in the motel at all. Below average food and poor service. Restaurant charged a 15% gratuity for the poor service. They did not have to work to get a tip.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded Oct 5, 2023
Thank you for sharing your experience at the Millennium Hilton New York One UN Plaza. It's delightful to hear your commendations for our room and our hard-working team members. However, we regret your dining experience was not up to standard. Your feedback regarding the service and cuisine is valuable and will guide us for improvements. We'd love to reassure you that our team is dedicated to improving and ensuring a superior experience for every guest. Your satisfaction in all aspects of your stay is paramount to us. We hope to have the opportunity to deliver a more remarkable stay upon your next visit. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel location us not the best but ok for midtown . The size of the room is very good for NY . Service wise is mediocre . No recognition for HH elite status at all . The check in counter was empty when I had arrived the hotel at 19:30 . Waited for 10m before a front desk women showed up . Although the check in was rapid but there was no greeting nor any form of communication . She was just like a frigid robot to get your data , credit card and give you the room key . Never had I experienced this kind of service during check in at any hotel that I had been to worldwide. It really was a very bad experience . Other than the size of the room nothing else will make me return . In all fairness the day shift front desk staffs , the concierge were all much nicer .
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded Oct 1, 2023
We genuinely regret reading about your mixed experiences. We strive for our team members to provide a warm welcome to all guests, but it seems we missed the mark on your arrival. Please accept our apologies for any inconvenience. While it can be quite busy during peak periods, our commitment to you remains. We're thrilled the spaciousness of your room met your expectations, as offering comfortable accommodations is a priority for us. Considering your status as HH elite, we understand how crucial recognition and provision of associated benefits are. We'll look into this matter for ensuring a better guest experience. Your kind words about our day-shift front desk and concierge colleagues are well received. We urge you to connect with our Front Desk team directly, to allow us to discuss your experience more comprehensively and find ways to regain your trust. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bed is comfortable and cafe is helpful to have on-site. Gym is on the smaller side. Check in process was easy and room was clean. Some rooms are significantly better than others - good value for size of room and it’s a relatively quiet neighborhood
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: Upgrade to corner suite or larger rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from MillenniumNYOneUNGM, Manager at Millennium Hilton New York One UN Plaza
Responded Sep 29, 2023
It's heartening to hear that you found the bed comfortable, the café convenient to have on-site, and our check-in process streamlined. We appreciate your acknowledgment of the cleanliness of our rooms and the peace offered by our surroundings. However, we took notice of your feedback regarding our fitness facilities and understood that not all our rooms met your expectations. Our team is committed to delivering a diverse selection of room types to cater to varying guest preferences. Thanks again for choosing Millennium Hilton New York One UN Plaza and we look forward to the opportunity to welcome you back. Ratna Hendrianto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$190 - $474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel millennium un plaza, millennium un plaza hotel, millenium un plaza hotel, millenium hotel
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
439
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Claim Your ListingMILLENNIUM HILTON NEW YORK ONE UN PLAZA - Updated 2023 Prices & Hotel Reviews (New York City)
Frequently Asked Questions about Millennium Hilton New York One UN Plaza
Which popular attractions are close to Millennium Hilton New York One UN Plaza?
Nearby attractions include United Nations Headquarters (0.1 miles), Ford Foundation Building (0.3 miles), and Tudor City (0.1 miles).
What are some of the property amenities at Millennium Hilton New York One UN Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Millennium Hilton New York One UN Plaza?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Millennium Hilton New York One UN Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Millennium Hilton New York One UN Plaza?
Yes, valet parking is available to guests.
What are some restaurants close to Millennium Hilton New York One UN Plaza?
Conveniently located restaurants include John's Coffee Shop, Amish Market East, and Sakagura.
Are there opportunities to exercise at Millennium Hilton New York One UN Plaza?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Millennium Hilton New York One UN Plaza offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Millennium Hilton New York One UN Plaza?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Portuguese.
Are there any historical sites close to Millennium Hilton New York One UN Plaza?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.6 miles), World Trade Center Memorial Foundation (3.5 miles), and Hamilton Park (2.9 miles).
Does Millennium Hilton New York One UN Plaza have any great views?
Yes, guests often enjoy the harbor view available here.