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Hilton Times Square

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Hilton Times Square
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6,157 Reviews from our TripAdvisor Community

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Showing 5,376: English reviews
Lake City, Florida
Reviewed March 30, 2015

This hotel is located on 42nd Street between 7th and 8th Avenues. It is one block from Time Square and the Tkts booth that sells discounted tickets to Broadway shows. The hotel was refurbished a year ago and the guest rooms and public rooms look brand new. This hotel is very clean. We reserved a standard king, but one was...

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Helpful?
2Thank NorthFlorida
Lynell L, Manager at Hilton Times Square, responded to this review

Dear NorthFlorida, Thank you for taking the time to write a review of our property. I am pleased that you enjoyed all that New York has to offer and our property met all of your needs. We appreciate your feedback. We deeply value your patronage and hope that you bring your family back to stay with us again. Lynell Lovett...

Dublin, Ireland
Reviewed March 29, 2015

I had a few days to myself in advance of some business. Got a room upgrade on check-in, with a great view of the city. Used the gym, good facilities, breakfast lovely but a bit pricey. A very safe hotel for lone travellers, in the heart of the tourists spots. Very central to everywhere. I'll be back

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8Thank niamhiepoos
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Niamhiepoos, Thank you for taking the time to post a review of your recent stay. I’m glad you had a positive experience with us. We look forward to having you back with us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Lakeland, Florida
Reviewed March 29, 2015

My rife went up for a 'Broadway Spring Break' with her cousin. I did the research, booked the hotel, and spoke with the staff there throughout the process and everyone I spoke with was very helpful and took the time to explain/address all of our concerns--especially Ms. Coretta who I spoke with the morning of my wife's arrival. According to...

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8Thank FLhubbyandpoppy
Lynell L, Manager at Hilton Times Square, responded to this review

Dear FLhubbyandpoppy, Thank you for choosing to spend your special occasion with us. I am glad this was a positive and memorable experience. We appreciate your positive feedback regarding the service provided to you by Coretta. I hope to welcome you back to our property in the near future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Pennington, New Jersey
Reviewed March 28, 2015

What a great affordable hotel, right near Times Square! The rooms are small, but clean & comfortable. The complimentary breakfast was awesome! The very best part of this hotel is their wonderful staff! Everyone was so helpful. The people manning the front desk were among the best I have ever encountered. Chris was our first contact and he was adorable,...

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9Thank Annette338
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Annette338, Thank you for sharing such great feedback with us!! I am so happy that you got the opportunity to enjoy our comfortable hotel, ideal location and our amazing staff. We look forward to welcoming you here again soon. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Louisville, Kentucky
Reviewed March 28, 2015

The Hilton Times Square is the perfect place us girls go to for a week in the city. Close to plays, restaurants and shopping. The whole Hilton staff always treats us royally from the moment you enter the building someone is always greeting you or helping you - Especially Francisco in the restaurant and Raquel when checking in. We have...

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8Thank Vanessa H
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Vanessa H, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting New York City. We appreciate your comments and look forward to seeing next time you're in town! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Boulder
Reviewed March 28, 2015

I recently stayed here while in town for a trade show, and couldn't have been happier. Raquel was so helpful when I checked in - she really made sure I was taken care of. As a frequent traveler, it's great to get that kind of service. My room was clean and nicely appointed. The hotel location is in the heart...

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7Thank BadgerUW
Lynell L, Manager at Hilton Times Square, responded to this review

Dear BadgerUW, We are absolutely thrilled your experience was so positive. The dedicated actions of our team members really embody our commitment to customer service and we couldn't be more proud of their individual efforts to ensure your stay was beyond your expectations. We'll make sure Raquel knows how happy you were with the service provided and we look forward...

Tampa
Reviewed March 28, 2015

We stayed at this hotel from March 7 - 10th for our first visit to NYC. Let me start by saying our vacation got off to a very rocky start, though no related to the hotel itself. We were supposed to fly into LaGuardia Friday the 6th on Delta, the morning following the Delta airliner that skidded off the runway....

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Thank Wild4Orlando
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Wild4Orlando, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. I am pleased that you found our location and rooms to your liking. I'm glad the minor inconvenience did not detract from the overall positive experience you had with us. We look forward to welcoming you back to stay with...

Saint John, Indiana
Reviewed March 27, 2015

Great place to stay. Rooms are large, clean, comfortable, quiet and nicely decorated. We upgraded to a higher floor room and our view was amazing. Ate breakfast everyday at the hotel and it was not only delicious, but had several different choices. The location could not be any better. You are centrally located in NYC and can walk to most...

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8Thank Julie37496
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Julie37496, Thank you for taking the time to post a review of your recent stay. Feedback such as yours is a vital element to the success of our hotel. Thank you for acknowledging our team members of the outstanding service they provided you during your stay. Our number one goal is to give our guests a perfect 10 experience...

Tulsa, Oklahoma
Reviewed March 27, 2015

I stayed here with my friend and her family for a week and the staff was wonderful and very helpful! The rooms were clean and the concierge gave us great recommendations for places to eat. Upon checking out, my friend's dad noticed the bill was for a smaller amount then what they had originally told us. He notified the front...

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Helpful?
7Thank Mary D
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Mary D, Thank you for taking the time to write a review of our property. I am pleased that you enjoyed all that New York has to offer and our property met all of your family's needs. We appreciate your feedback. We deeply value your patronage and hope that you bring your family back to stay with us again....

Kansas City
Reviewed March 27, 2015

We had never stayed in a New York City hotel before and we didn't know what to expect, we have always heard stories about rude and snooty valets and front desk people. We are from the Midwest, we think that we have very friendly people here, so I imagine our surprise when we felt right at home! From the time...

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Helpful?
Thank Bismarck1956
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Bismarck1956, Thank you for taking the time to post a review of your recent stay. I am pleased you felt we were your home away from home. On behalf of our staff thank you for choosing us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $167 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, TripOnline SA and Jetsetter so you can book your Hilton Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#74 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Times Square staff and other travelers.
188 questions
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Questions? Get answers from Hilton Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request away from ice machine, it is quite loud.”
 of 5 bubbles raquel_louise96, 2 days ago | Read review
“Ask for a hotel room with a city view - some of the views are awesome”
 of 5 bubbles DaraghH_13, 4 days ago | Read review
“ask for a high floor.”
 of 5 bubbles knrman, 5 days ago | Read review
“Corner king room, upper floor”
 of 5 bubbles 40karlaf, 5 days ago | Read review
“Ask for city view, it is beautiful, and the higher the floor the better”
 of 5 bubbles peterdD3670GM, 5 days ago | Read review
5 of 5
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